Reply and Forward Information not Showing

9 Apr 2005 2:23 PM

Jerry

I've noticed on several of my clients that Outlook 2003 is not showing the
date and time that the message was replied to or forwarded. Also, the
message icon does not change from normal to the replied or forwarded icon.
The reply and the forward appears in Sent Items, and recipients have verified
receiving the messages, but there is no visual notification to the user.

Any ideas? Could it be something in the database that is corrupted? Your
help would be greatly appreciated!

10 Apr 2005 7:31 PM

Jim McBee [MVP Exchange]

Jerry:
What version of Exchange are you using? Is it possible that some of these
users are using OWA to reply and forward some of these messages. I don't
have an E2K server in front of me, but if memory serves me correctly (and it
often does not), E2K's OWA client did not mark a message as "replied" or
"forwarded".

--
Jim McBee
Web: http://www.somorita.com
Blog: http://mostlyexchange.blogspot.com
Stuff: http://geekbargains.blogspot.com

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"Jerry" <Je***@discussions.microsoft.com> wrote in message
news:C717734A-3680-4AA2-9565-0B521CCCA67A@microsoft.com...
> I've noticed on several of my clients that Outlook 2003 is not showing the
> date and time that the message was replied to or forwarded. Also, the
> message icon does not change from normal to the replied or forwarded icon.
> The reply and the forward appears in Sent Items, and recipients have
> verified
> receiving the messages, but there is no visual notification to the user.
>
> Any ideas? Could it be something in the database that is corrupted? Your
> help would be greatly appreciated!

11 Apr 2005 12:55 PM

Jerry

Hi Jim,

We're running Exchange 2003 SP1. It appears that the problem occurs when I
send a reply or forward that is saved as a draft or when I open a message
from the pop-up notification and reply/forward it. Therein lies the
weirdness. I'm also seeing this on my users' clients. Very peculiar, don't
you think?

Show quoteHide quote

"Jim McBee [MVP Exchange]" wrote:

> Jerry:
> What version of Exchange are you using? Is it possible that some of these
> users are using OWA to reply and forward some of these messages. I don't
> have an E2K server in front of me, but if memory serves me correctly (and it
> often does not), E2K's OWA client did not mark a message as "replied" or
> "forwarded".
>
> --
> Jim McBee
> Web: http://www.somorita.com
> Blog: http://mostlyexchange.blogspot.com
> Stuff: http://geekbargains.blogspot.com
>
> "Jerry" <Je***@discussions.microsoft.com> wrote in message
> news:C717734A-3680-4AA2-9565-0B521CCCA67A@microsoft.com...
> > I've noticed on several of my clients that Outlook 2003 is not showing the
> > date and time that the message was replied to or forwarded. Also, the
> > message icon does not change from normal to the replied or forwarded icon.
> > The reply and the forward appears in Sent Items, and recipients have
> > verified
> > receiving the messages, but there is no visual notification to the user.
> >
> > Any ideas? Could it be something in the database that is corrupted? Your
> > help would be greatly appreciated!
>
>
>

12 Apr 2005 5:17 AM

Jim McBee [MVP Exchange]

Hi Jerry:
Yes, that is strange behavior. Probably a combination of steps that the
OWA programmers just did not take in to consideration. I'll forward this on
to some people that might be able to get this in front of the team, but I
doubt it will be addressed very soon. We can cross our fingers, though.

Thanks,
Jim

Show quoteHide quote

"Jerry" <Je***@discussions.microsoft.com> wrote in message
news:1D8ACF64-4D62-40C2-9EEB-F20EF78A9D7D@microsoft.com...
> Hi Jim,
>
> We're running Exchange 2003 SP1. It appears that the problem occurs when
> I
> send a reply or forward that is saved as a draft or when I open a message
> from the pop-up notification and reply/forward it. Therein lies the
> weirdness. I'm also seeing this on my users' clients. Very peculiar,
> don't
> you think?
>
> "Jim McBee [MVP Exchange]" wrote:
>
>> Jerry:
>> What version of Exchange are you using? Is it possible that some of
>> these
>> users are using OWA to reply and forward some of these messages. I don't
>> have an E2K server in front of me, but if memory serves me correctly (and
>> it
>> often does not), E2K's OWA client did not mark a message as "replied" or
>> "forwarded".
>>
>> --
>> Jim McBee
>> Web: http://www.somorita.com
>> Blog: http://mostlyexchange.blogspot.com
>> Stuff: http://geekbargains.blogspot.com
>>
>> "Jerry" <Je***@discussions.microsoft.com> wrote in message
>> news:C717734A-3680-4AA2-9565-0B521CCCA67A@microsoft.com...
>> > I've noticed on several of my clients that Outlook 2003 is not showing
>> > the
>> > date and time that the message was replied to or forwarded. Also, the
>> > message icon does not change from normal to the replied or forwarded
>> > icon.
>> > The reply and the forward appears in Sent Items, and recipients have
>> > verified
>> > receiving the messages, but there is no visual notification to the
>> > user.
>> >
>> > Any ideas? Could it be something in the database that is corrupted?
>> > Your
>> > help would be greatly appreciated!
>>
>>
>>