Sync OWA and Outlook 2003 After restore

6 Dec 2006 3:03 AM

SolveIT

and deleted We had to restore our Exchange 2003 Server (no service packs) on
an SBS 2003 Server because we accidently quarantined all messages. The Anti
Virus software support said to restore the Information store in Exchange.
Now, we can see all of our messages using OWA but not when using Outlook
2003. I'm really gun shy after quarantining all of the messages (I'm guilty!)
so I don't want to risk losing anything else. The Exchange clients are using
cached Exchange mode in Outlook 2003. If I disable cached mode, will Outlook
synchronize with Exchange and get all of the messages that OWA shows? Is
there a possibliity that I'll lose any messages? Is there something else I
can do to get all of the messages that show in OWA to show in Outlook? Thanks
for your help - Aidan

6 Dec 2006 1:37 PM

Bharat Suneja [MVP]

Try creating a new profile for a single most low-impact user and see if
Outlook synchs.
Also try creating a new user - can the new user send/receive/synch using
Outlook?

--
Bharat Suneja
MVP - Exchange
www.zenprise.com
NEW blog location:
www.exchangepedia.com/blog
----------------------------------------------

Show quoteHide quote

"SolveIT" <Solv***@discussions.microsoft.com> wrote in message
news:C6D5EED6-5FF9-417B-B7E4-9B320D831A30@microsoft.com...
> and deleted We had to restore our Exchange 2003 Server (no service packs)
> on
> an SBS 2003 Server because we accidently quarantined all messages. The
> Anti
> Virus software support said to restore the Information store in Exchange.
> Now, we can see all of our messages using OWA but not when using Outlook
> 2003. I'm really gun shy after quarantining all of the messages (I'm
> guilty!)
> so I don't want to risk losing anything else. The Exchange clients are
> using
> cached Exchange mode in Outlook 2003. If I disable cached mode, will
> Outlook
> synchronize with Exchange and get all of the messages that OWA shows? Is
> there a possibliity that I'll lose any messages? Is there something else I
> can do to get all of the messages that show in OWA to show in Outlook?
> Thanks
> for your help - Aidan

6 Dec 2006 5:41 PM

SolveIT

Bharat, Thanks for your suggestion - I tried a new profile with a new .ost
file for a low impact user as you suggested. It looks like it worked so far.
Now, for the high impacted users! I'll let you know how I made out. Thanks
again - Aidan

Show quoteHide quote

"Bharat Suneja [MVP]" wrote:

> Try creating a new profile for a single most low-impact user and see if
> Outlook synchs.
> Also try creating a new user - can the new user send/receive/synch using
> Outlook?
> --
> Bharat Suneja
> MVP - Exchange
> www.zenprise.com
> NEW blog location:
> www.exchangepedia.com/blog
> ----------------------------------------------
>
>
> "SolveIT" <Solv***@discussions.microsoft.com> wrote in message
> news:C6D5EED6-5FF9-417B-B7E4-9B320D831A30@microsoft.com...
> > and deleted We had to restore our Exchange 2003 Server (no service packs)
> > on
> > an SBS 2003 Server because we accidently quarantined all messages. The
> > Anti
> > Virus software support said to restore the Information store in Exchange.
> > Now, we can see all of our messages using OWA but not when using Outlook
> > 2003. I'm really gun shy after quarantining all of the messages (I'm
> > guilty!)
> > so I don't want to risk losing anything else. The Exchange clients are
> > using
> > cached Exchange mode in Outlook 2003. If I disable cached mode, will
> > Outlook
> > synchronize with Exchange and get all of the messages that OWA shows? Is
> > there a possibliity that I'll lose any messages? Is there something else I
> > can do to get all of the messages that show in OWA to show in Outlook?
> > Thanks
> > for your help - Aidan
>
>
>

7 Dec 2006 4:45 AM

SolveIT

I tested as you suggested and it worked out OK using a new .OST file on the
client. I think my troubles were caused by the cached messages in the OST.
That file had to be recreated by using your method, a new profile with a new
name. Thanks a million for your help - Aidan

Show quoteHide quote

"SolveIT" wrote:

> Bharat, Thanks for your suggestion - I tried a new profile with a new .ost
> file for a low impact user as you suggested. It looks like it worked so far.
> Now, for the high impacted users! I'll let you know how I made out. Thanks
> again - Aidan
>
> "Bharat Suneja [MVP]" wrote:
>
> > Try creating a new profile for a single most low-impact user and see if
> > Outlook synchs.
> > Also try creating a new user - can the new user send/receive/synch using
> > Outlook?
> > --
> > Bharat Suneja
> > MVP - Exchange
> > www.zenprise.com
> > NEW blog location:
> > www.exchangepedia.com/blog
> > ----------------------------------------------
> >
> >
> > "SolveIT" <Solv***@discussions.microsoft.com> wrote in message
> > news:C6D5EED6-5FF9-417B-B7E4-9B320D831A30@microsoft.com...
> > > and deleted We had to restore our Exchange 2003 Server (no service packs)
> > > on
> > > an SBS 2003 Server because we accidently quarantined all messages. The
> > > Anti
> > > Virus software support said to restore the Information store in Exchange.
> > > Now, we can see all of our messages using OWA but not when using Outlook
> > > 2003. I'm really gun shy after quarantining all of the messages (I'm
> > > guilty!)
> > > so I don't want to risk losing anything else. The Exchange clients are
> > > using
> > > cached Exchange mode in Outlook 2003. If I disable cached mode, will
> > > Outlook
> > > synchronize with Exchange and get all of the messages that OWA shows? Is
> > > there a possibliity that I'll lose any messages? Is there something else I
> > > can do to get all of the messages that show in OWA to show in Outlook?
> > > Thanks
> > > for your help - Aidan
> >
> >
> >