Public Folder Contacts Issue

microsoft.public.exchange.misc

19 Jan 2009 5:43 AM

Louishp

Hey Guys;

I have a 2003 sbs box which is running exchange sp2. We had about 500
contacts from outlook express which need to be shared among the entire team
so I decided to create the contact in public folders.

Basically we imported all the contacts into the address book but when the
users (All Office 2003) try to open the address book the records don't
syncronize properly. E.g If you go into some records they are missing
information or don't even exist. Sometimes Outlook won't even associate the
message with an address.

Has anybody had any similar issues to this? Everything else on the exchange
server seems to be fine.

-Louis

19 Jan 2009 2:28 PM

Lanwench [MVP - Exchange]

Louishp <Loui***@discussions.microsoft.com> wrote:

> Hey Guys;
>
> I have a 2003 sbs box which is running exchange sp2. We had about 500
> contacts from outlook express which need to be shared among the
> entire team so I decided to create the contact in public folders.

Good plan.

>
> Basically we imported all the contacts into the address book

How did you do it?

> but when
> the users (All Office 2003) try to open the address book the records
> don't syncronize properly.

Sync?

> E.g If you go into some records they are
> missing information or don't even exist. Sometimes Outlook won't even
> associate the message with an address.
>
> Has anybody had any similar issues to this? Everything else on the
> exchange server seems to be fine.
>
> -Louis

Who did the import, and how? Does the data show up properly for anyone?

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26 Jan 2009 11:31 PM

Louishp

Hey;

I imported the contacts by firstly bringing them into Outlook, then copying
them into the public folder. Some users get all the contacts and some don't.

After I import the contacts the user who was used to import them can see
everything, however when that user logs off and logs on again (mainly from a
different PC) details start going missing.

By syncronization I mean when you run outlook and it updates the mailbox /
public folders from the server.

-Louis

Show quoteHide quote

"Lanwench [MVP - Exchange]" wrote:

> Louishp <Loui***@discussions.microsoft.com> wrote:
> > Hey Guys;
> >
> > I have a 2003 sbs box which is running exchange sp2. We had about 500
> > contacts from outlook express which need to be shared among the
> > entire team so I decided to create the contact in public folders.
>
> Good plan.
> >
> > Basically we imported all the contacts into the address book
>
> How did you do it?
>
> > but when
> > the users (All Office 2003) try to open the address book the records
> > don't syncronize properly.
>
> Sync?
>
> > E.g If you go into some records they are
> > missing information or don't even exist. Sometimes Outlook won't even
> > associate the message with an address.
> >
> > Has anybody had any similar issues to this? Everything else on the
> > exchange server seems to be fine.
> >
> > -Louis
>
> Who did the import, and how? Does the data show up properly for anyone?
>
>
>
>

28 Jan 2009 2:12 AM

Ed Crowley [MVP]

There might be some third party tool that'll do what you want, synchronize a
public folder with a mailbox folder, but what you can do that's standard is
add the public folder to your Outlook public folder favorites, and then in
the properties configure it to be available offline. Then it'll synchronize
with the offline folders when Outlook is connected.

--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..

Show quoteHide quote

"Louishp" <Loui***@discussions.microsoft.com> wrote in message
news:77785D5F-CF1F-4950-AE35-24EF26488D6D@microsoft.com...
> Hey;
>
> I imported the contacts by firstly bringing them into Outlook, then
> copying
> them into the public folder. Some users get all the contacts and some
> don't.
>
> After I import the contacts the user who was used to import them can see
> everything, however when that user logs off and logs on again (mainly from
> a
> different PC) details start going missing.
>
> By syncronization I mean when you run outlook and it updates the mailbox /
> public folders from the server.
>
> -Louis
>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Louishp <Loui***@discussions.microsoft.com> wrote:
>> > Hey Guys;
>> >
>> > I have a 2003 sbs box which is running exchange sp2. We had about 500
>> > contacts from outlook express which need to be shared among the
>> > entire team so I decided to create the contact in public folders.
>>
>> Good plan.
>> >
>> > Basically we imported all the contacts into the address book
>>
>> How did you do it?
>>
>> > but when
>> > the users (All Office 2003) try to open the address book the records
>> > don't syncronize properly.
>>
>> Sync?
>>
>> > E.g If you go into some records they are
>> > missing information or don't even exist. Sometimes Outlook won't even
>> > associate the message with an address.
>> >
>> > Has anybody had any similar issues to this? Everything else on the
>> > exchange server seems to be fine.
>> >
>> > -Louis
>>
>> Who did the import, and how? Does the data show up properly for anyone?
>>
>>
>>
>>

28 Jan 2009 3:12 AM

Louishp

Thanks Ed,

I'll give that a go.

-Louis

Show quoteHide quote

"Ed Crowley [MVP]" wrote:

> There might be some third party tool that'll do what you want, synchronize a
> public folder with a mailbox folder, but what you can do that's standard is
> add the public folder to your Outlook public folder favorites, and then in
> the properties configure it to be available offline. Then it'll synchronize
> with the offline folders when Outlook is connected.
> --
> Ed Crowley MVP
> "There are seldom good technological solutions to behavioral problems."
> ..
>
> "Louishp" <Loui***@discussions.microsoft.com> wrote in message
> news:77785D5F-CF1F-4950-AE35-24EF26488D6D@microsoft.com...
> > Hey;
> >
> > I imported the contacts by firstly bringing them into Outlook, then
> > copying
> > them into the public folder. Some users get all the contacts and some
> > don't.
> >
> > After I import the contacts the user who was used to import them can see
> > everything, however when that user logs off and logs on again (mainly from
> > a
> > different PC) details start going missing.
> >
> > By syncronization I mean when you run outlook and it updates the mailbox /
> > public folders from the server.
> >
> > -Louis
> >
> > "Lanwench [MVP - Exchange]" wrote:
> >
> >> Louishp <Loui***@discussions.microsoft.com> wrote:
> >> > Hey Guys;
> >> >
> >> > I have a 2003 sbs box which is running exchange sp2. We had about 500
> >> > contacts from outlook express which need to be shared among the
> >> > entire team so I decided to create the contact in public folders.
> >>
> >> Good plan.
> >> >
> >> > Basically we imported all the contacts into the address book
> >>
> >> How did you do it?
> >>
> >> > but when
> >> > the users (All Office 2003) try to open the address book the records
> >> > don't syncronize properly.
> >>
> >> Sync?
> >>
> >> > E.g If you go into some records they are
> >> > missing information or don't even exist. Sometimes Outlook won't even
> >> > associate the message with an address.
> >> >
> >> > Has anybody had any similar issues to this? Everything else on the
> >> > exchange server seems to be fine.
> >> >
> >> > -Louis
> >>
> >> Who did the import, and how? Does the data show up properly for anyone?
> >>
> >>
> >>
> >>
>
>

28 Jan 2009 1:41 PM

Lanwench [MVP - Exchange]

Louishp <Loui***@discussions.microsoft.com> wrote:

> Thanks Ed,
>
> I'll give that a go.
>
> -Louis

I'm confused. Unless you had dragged the PF into your favorites already,
there's no offline copy of it, and hence no syncing. Either the data is
there or it's not. For the users who can't see it now, does it show up for
them in OWA?

Note - if you decide to use the offline function (in favorites, and then
making it available offline) you may run into problems with multiple edits
to an item unless your users have Reviewer permissions only - expect some
version conflict errors.

Show quoteHide quote

>
> "Ed Crowley [MVP]" wrote:
>
>> There might be some third party tool that'll do what you want,
>> synchronize a public folder with a mailbox folder, but what you can
>> do that's standard is add the public folder to your Outlook public
>> folder favorites, and then in the properties configure it to be
>> available offline. Then it'll synchronize with the offline folders
>> when Outlook is connected. --
>> Ed Crowley MVP
>> "There are seldom good technological solutions to behavioral
>> problems." ..
>>
>> "Louishp" <Loui***@discussions.microsoft.com> wrote in message
>> news:77785D5F-CF1F-4950-AE35-24EF26488D6D@microsoft.com...
>>> Hey;
>>>
>>> I imported the contacts by firstly bringing them into Outlook, then
>>> copying
>>> them into the public folder. Some users get all the contacts and
>>> some don't.
>>>
>>> After I import the contacts the user who was used to import them
>>> can see everything, however when that user logs off and logs on
>>> again (mainly from a
>>> different PC) details start going missing.
>>>
>>> By syncronization I mean when you run outlook and it updates the
>>> mailbox / public folders from the server.
>>>
>>> -Louis
>>>
>>> "Lanwench [MVP - Exchange]" wrote:
>>>
>>>> Louishp <Loui***@discussions.microsoft.com> wrote:
>>>>> Hey Guys;
>>>>>
>>>>> I have a 2003 sbs box which is running exchange sp2. We had about
>>>>> 500 contacts from outlook express which need to be shared among
>>>>> the entire team so I decided to create the contact in public
>>>>> folders.
>>>>
>>>> Good plan.
>>>>>
>>>>> Basically we imported all the contacts into the address book
>>>>
>>>> How did you do it?
>>>>
>>>>> but when
>>>>> the users (All Office 2003) try to open the address book the
>>>>> records don't syncronize properly.
>>>>
>>>> Sync?
>>>>
>>>>> E.g If you go into some records they are
>>>>> missing information or don't even exist. Sometimes Outlook won't
>>>>> even associate the message with an address.
>>>>>
>>>>> Has anybody had any similar issues to this? Everything else on the
>>>>> exchange server seems to be fine.
>>>>>
>>>>> -Louis
>>>>
>>>> Who did the import, and how? Does the data show up properly for
>>>> anyone?

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