OWA shows "There are no items to show in this view"

28 Jan 2009 4:02 PM

CK

I implemented an Stand alone Exchange server 2k3 sp2 on W2k3 sp2 to migrate
our Lotus Notes users and to do some testing while we built our Front end +
clustered backend solution. We have since implemented the the front
end/backend solution however I wanted to test URLscan on the dev server which
had OWA running on it. To test, I created a hostfile to direct me to that
server which still had the the cert on it however now I get OWA to come up
and I can see all of the standard folders under the folder list however in
the middle colum that SHOULD display the emails, I get "There are no items to
show in this view". In the right pane I get "No items are currently selected".

I have tried adjusting the view and that didn't work. I removed URL scan as
I thought this may be causing the issue however it still dosn't work. Even if
I try to go to the server by IP https:\\IPAddress\exchange it still dosn't
work. This is delaying our implementation, any ideas? Any help would be
appreciated, thanks.

28 Jan 2009 5:32 PM

Lanwench [MVP - Exchange]

CK <C*@discussions.microsoft.com> wrote:

> I implemented an Stand alone Exchange server 2k3 sp2 on W2k3 sp2 to
> migrate our Lotus Notes users and to do some testing while we built
> our Front end + clustered backend solution. We have since implemented
> the the front end/backend solution however I wanted to test URLscan
> on the dev server which had OWA running on it.

Ah. Don't run URLScan on E2003 (and up). You aren't planning to do it on
your real FE server, I trust. Did OWA work fine before you did that?

I haven't run that in a while , but you might check out
http://windowsitpro.com/article/articleid/96217/running-urlscan-on-exchange-2003.html
http://teoheras.blogspot.com/2005/10/urlscan-exchange-2003-windows-2003-sp1.html
http://support.microsoft.com/kb/823175
http://support.microsoft.com/kb/309508

> To test, I created a
> hostfile to direct me to that server which still had the the cert on
> it however now I get OWA to come up and I can see all of the standard
> folders under the folder list however in the middle colum that SHOULD
> display the emails, I get "There are no items to show in this view".
> In the right pane I get "No items are currently selected".
>
> I have tried adjusting the view and that didn't work. I removed URL
> scan as
> I thought this may be causing the issue however it still dosn't work.
> Even if I try to go to the server by IP https:\\IPAddress\exchange it
> still dosn't work. This is delaying our implementation, any ideas?
> Any help would be appreciated, thanks.

What do you see if you're on the local server (http://localhost/exchange) ?

28 Jan 2009 6:06 PM

CK

Not sure of URLScan's effect, I do know that owa was working at one point on
that box, but I determined that the test user account that I created was
tweeking on me for some reason. I have an admin account that I moved over and
owa was displaying fine for it.

So according to your article, there is no benefit of installing urlscan, not
even for rpc over http? Is there anything else that we can implement
comparable to urlscan that will harden security?

28 Jan 2009 7:54 PM

Lanwench [MVP - Exchange]

CK <C*@discussions.microsoft.com> wrote:

> Not sure of URLScan's effect, I do know that owa was working at one
> point on that box, but I determined that the test user account that I
> created was tweeking on me for some reason. I have an admin account
> that I moved over and owa was displaying fine for it.

How about a new limited user account?

>
> So according to your article, there is no benefit of installing
> urlscan, not even for rpc over http? Is there anything else that we
> can implement comparable to urlscan that will harden security?

Did you read all the articles, including the one that tells you why URLScan
is no longer necessary? ;-)

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