"Lee Derbyshire [MVP]" wrote:

> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> news:87235C5F-B886-4DE6-AC27-A5CC5562D2F5@microsoft.com...
> > I've a Xchange 2003 Server, with latest SP on a W2K3 server same sp level.
> >
> > Server has no particular errors or warning and every 2/3 weeks OWA stop to
> > work: IIS return a page not found to all users.
> >
> > Exchange still works with outlook, pop, SMTP, except push mail sometime,
> > IIS
> > seems to work fine and I have NO ERROR in every log... I can restart all
> > services but IIS doesn't serve page to OWA users.
> >
> > Seems that IIS can't access xchange but..why??????
>
> You'll need to check the IIS Log Files (C:\Windows\System32\LogFiles\W3SVC1)
> to make sure that the requests are actually reaching the server.
>
> Lee.
>
> --
> ______________________________________
>
> Outlook Web Access For PDA , OWA For WAP
> www.leederbyshire.com
> email a@t leederbyshire d.0.t c.0.m
> ______________________________________
>
>
>

"BB users" <BBus***@discussions.microsoft.com> wrote in message
news:90231D70-ED13-4845-8BFE-41525272B409@microsoft.com...
> what should we look at....?
>
> "Lee Derbyshire [MVP]" wrote:
>
>> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> news:87235C5F-B886-4DE6-AC27-A5CC5562D2F5@microsoft.com...
>> > I've a Xchange 2003 Server, with latest SP on a W2K3 server same sp
>> > level.
>> >
>> > Server has no particular errors or warning and every 2/3 weeks OWA stop
>> > to
>> > work: IIS return a page not found to all users.
>> >
>> > Exchange still works with outlook, pop, SMTP, except push mail
>> > sometime,
>> > IIS
>> > seems to work fine and I have NO ERROR in every log... I can restart
>> > all
>> > services but IIS doesn't serve page to OWA users.
>> >
>> > Seems that IIS can't access xchange but..why??????
>>
>> You'll need to check the IIS Log Files
>> (C:\Windows\System32\LogFiles\W3SVC1)
>> to make sure that the requests are actually reaching the server.
>>
>> Lee.
>>
>> --
>> ______________________________________
>>
>> Outlook Web Access For PDA , OWA For WAP
>> www.leederbyshire.com
>> email a@t leederbyshire d.0.t c.0.m
>> ______________________________________
>>
>>
>>

"Lee Derbyshire [MVP]" wrote:

> When it stops working (or if you remember the exact time in the past when it
> wasn't working), look for the relevant file in
> C:\Windows\System32\LogFiles\W3SVC1 (there's usually one for each day).
> Double-click it, and it will open in Notepad.  Note that the times are in
> GMT.  Each line represents a request to the server.  If you see big gaps
> during the times when it was not working, then the requests are not coming
> in.  If you see requests logged, then the results from the server were not
> getting back to the client.
>
> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> news:90231D70-ED13-4845-8BFE-41525272B409@microsoft.com...
> > what should we look at....?
> >
> > "Lee Derbyshire [MVP]" wrote:
> >
> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> >> news:87235C5F-B886-4DE6-AC27-A5CC5562D2F5@microsoft.com...
> >> > I've a Xchange 2003 Server, with latest SP on a W2K3 server same sp
> >> > level.
> >> >
> >> > Server has no particular errors or warning and every 2/3 weeks OWA stop
> >> > to
> >> > work: IIS return a page not found to all users.
> >> >
> >> > Exchange still works with outlook, pop, SMTP, except push mail
> >> > sometime,
> >> > IIS
> >> > seems to work fine and I have NO ERROR in every log... I can restart
> >> > all
> >> > services but IIS doesn't serve page to OWA users.
> >> >
> >> > Seems that IIS can't access xchange but..why??????
> >>
> >> You'll need to check the IIS Log Files
> >> (C:\Windows\System32\LogFiles\W3SVC1)
> >> to make sure that the requests are actually reaching the server.
> >>
> >> Lee.
> >>
> >> --
> >> ______________________________________
> >>
> >> Outlook Web Access For PDA , OWA For WAP
> >> www.leederbyshire.com
> >> email a@t leederbyshire d.0.t c.0.m
> >> ______________________________________
> >>
> >>
> >>
>
>
>

"BB users" <BBus***@discussions.microsoft.com> wrote in message
news:23824578-8E27-414B-9185-3C5E3D23B24A@microsoft.com...
> We restarted server on 27 Jan at 11:58am.  Before that, we got the last
> transaction as below.  Not sure if response was not returned to client.
>
> 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
> /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
> - 80 - IP Address Microsoft-Server-ActiveSync/6.5.7638.1 401 2 2148074254
> 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
> /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
> - 80 domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1 200
> 0 0
> 2009-01-27 11:54:37 W3SVC1 10.0.16.3 SEARCH /exchange/n***@domain.com/ -
> 80
> domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1 207 0 0
>
> "Lee Derbyshire [MVP]" wrote:
>
>> When it stops working (or if you remember the exact time in the past when
>> it
>> wasn't working), look for the relevant file in
>> C:\Windows\System32\LogFiles\W3SVC1 (there's usually one for each day).
>> Double-click it, and it will open in Notepad.  Note that the times are in
>> GMT.  Each line represents a request to the server.  If you see big gaps
>> during the times when it was not working, then the requests are not
>> coming
>> in.  If you see requests logged, then the results from the server were
>> not
>> getting back to the client.
>>
>> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> news:90231D70-ED13-4845-8BFE-41525272B409@microsoft.com...
>> > what should we look at....?
>> >
>> > "Lee Derbyshire [MVP]" wrote:
>> >
>> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> >> news:87235C5F-B886-4DE6-AC27-A5CC5562D2F5@microsoft.com...
>> >> > I've a Xchange 2003 Server, with latest SP on a W2K3 server same sp
>> >> > level.
>> >> >
>> >> > Server has no particular errors or warning and every 2/3 weeks OWA
>> >> > stop
>> >> > to
>> >> > work: IIS return a page not found to all users.
>> >> >
>> >> > Exchange still works with outlook, pop, SMTP, except push mail
>> >> > sometime,
>> >> > IIS
>> >> > seems to work fine and I have NO ERROR in every log... I can restart
>> >> > all
>> >> > services but IIS doesn't serve page to OWA users.
>> >> >
>> >> > Seems that IIS can't access xchange but..why??????
>> >>
>> >> You'll need to check the IIS Log Files
>> >> (C:\Windows\System32\LogFiles\W3SVC1)
>> >> to make sure that the requests are actually reaching the server.
>> >>
>> >> Lee.
>> >>
>> >> --
>> >> ______________________________________
>> >>
>> >> Outlook Web Access For PDA , OWA For WAP
>> >> www.leederbyshire.com
>> >> email a@t leederbyshire d.0.t c.0.m
>> >> ______________________________________
>> >>
>> >>
>> >>
>>
>>
>>

"Lee Derbyshire [MVP]" wrote:

>
> That is somebody using ActiveSync.  You need to look for requests that do
> not contain /Microsoft-Server-ActiveSync/ in the resource name.
>
>
> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> news:23824578-8E27-414B-9185-3C5E3D23B24A@microsoft.com...
> > We restarted server on 27 Jan at 11:58am.  Before that, we got the last
> > transaction as below.  Not sure if response was not returned to client.
> >
> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
> > /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
> > - 80 - IP Address Microsoft-Server-ActiveSync/6.5.7638.1 401 2 2148074254
> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
> > /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
> > - 80 domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1 200
> > 0 0
> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 SEARCH /exchange/n***@domain.com/ -
> > 80
> > domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1 207 0 0
> >
> > "Lee Derbyshire [MVP]" wrote:
> >
> >> When it stops working (or if you remember the exact time in the past when
> >> it
> >> wasn't working), look for the relevant file in
> >> C:\Windows\System32\LogFiles\W3SVC1 (there's usually one for each day).
> >> Double-click it, and it will open in Notepad.  Note that the times are in
> >> GMT.  Each line represents a request to the server.  If you see big gaps
> >> during the times when it was not working, then the requests are not
> >> coming
> >> in.  If you see requests logged, then the results from the server were
> >> not
> >> getting back to the client.
> >>
> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> >> news:90231D70-ED13-4845-8BFE-41525272B409@microsoft.com...
> >> > what should we look at....?
> >> >
> >> > "Lee Derbyshire [MVP]" wrote:
> >> >
> >> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> >> >> news:87235C5F-B886-4DE6-AC27-A5CC5562D2F5@microsoft.com...
> >> >> > I've a Xchange 2003 Server, with latest SP on a W2K3 server same sp
> >> >> > level.
> >> >> >
> >> >> > Server has no particular errors or warning and every 2/3 weeks OWA
> >> >> > stop
> >> >> > to
> >> >> > work: IIS return a page not found to all users.
> >> >> >
> >> >> > Exchange still works with outlook, pop, SMTP, except push mail
> >> >> > sometime,
> >> >> > IIS
> >> >> > seems to work fine and I have NO ERROR in every log... I can restart
> >> >> > all
> >> >> > services but IIS doesn't serve page to OWA users.
> >> >> >
> >> >> > Seems that IIS can't access xchange but..why??????
> >> >>
> >> >> You'll need to check the IIS Log Files
> >> >> (C:\Windows\System32\LogFiles\W3SVC1)
> >> >> to make sure that the requests are actually reaching the server.
> >> >>
> >> >> Lee.
> >> >>
> >> >> --
> >> >> ______________________________________
> >> >>
> >> >> Outlook Web Access For PDA , OWA For WAP
> >> >> www.leederbyshire.com
> >> >> email a@t leederbyshire d.0.t c.0.m
> >> >> ______________________________________
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

"BB users" <BBus***@discussions.microsoft.com> wrote in message
news:D708BD01-94AB-4C83-AC72-785A3019EA59@microsoft.com...
> Both OWA and push mail were stopped during that period.  OWA transaction
> seems not logged to IIS log......
>
> "Lee Derbyshire [MVP]" wrote:
>
>>
>> That is somebody using ActiveSync.  You need to look for requests that do
>> not contain /Microsoft-Server-ActiveSync/ in the resource name.
>>
>>
>> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> news:23824578-8E27-414B-9185-3C5E3D23B24A@microsoft.com...
>> > We restarted server on 27 Jan at 11:58am.  Before that, we got the last
>> > transaction as below.  Not sure if response was not returned to client.
>> >
>> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
>> > /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
>> > - 80 - IP Address Microsoft-Server-ActiveSync/6.5.7638.1 401 2
>> > 2148074254
>> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
>> > /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
>> > - 80 domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1
>> > 200
>> > 0 0
>> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 SEARCH
>> > /exchange/n***@domain.com/ -
>> > 80
>> > domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1 207 0
>> > 0
>> >
>> > "Lee Derbyshire [MVP]" wrote:
>> >
>> >> When it stops working (or if you remember the exact time in the past
>> >> when
>> >> it
>> >> wasn't working), look for the relevant file in
>> >> C:\Windows\System32\LogFiles\W3SVC1 (there's usually one for each
>> >> day).
>> >> Double-click it, and it will open in Notepad.  Note that the times are
>> >> in
>> >> GMT.  Each line represents a request to the server.  If you see big
>> >> gaps
>> >> during the times when it was not working, then the requests are not
>> >> coming
>> >> in.  If you see requests logged, then the results from the server were
>> >> not
>> >> getting back to the client.
>> >>
>> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> >> news:90231D70-ED13-4845-8BFE-41525272B409@microsoft.com...
>> >> > what should we look at....?
>> >> >
>> >> > "Lee Derbyshire [MVP]" wrote:
>> >> >
>> >> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> >> >> news:87235C5F-B886-4DE6-AC27-A5CC5562D2F5@microsoft.com...
>> >> >> > I've a Xchange 2003 Server, with latest SP on a W2K3 server same
>> >> >> > sp
>> >> >> > level.
>> >> >> >
>> >> >> > Server has no particular errors or warning and every 2/3 weeks
>> >> >> > OWA
>> >> >> > stop
>> >> >> > to
>> >> >> > work: IIS return a page not found to all users.
>> >> >> >
>> >> >> > Exchange still works with outlook, pop, SMTP, except push mail
>> >> >> > sometime,
>> >> >> > IIS
>> >> >> > seems to work fine and I have NO ERROR in every log... I can
>> >> >> > restart
>> >> >> > all
>> >> >> > services but IIS doesn't serve page to OWA users.
>> >> >> >
>> >> >> > Seems that IIS can't access xchange but..why??????
>> >> >>
>> >> >> You'll need to check the IIS Log Files
>> >> >> (C:\Windows\System32\LogFiles\W3SVC1)
>> >> >> to make sure that the requests are actually reaching the server.
>> >> >>
>> >> >> Lee.
>> >> >>
>> >> >> --
>> >> >> ______________________________________
>> >> >>
>> >> >> Outlook Web Access For PDA , OWA For WAP
>> >> >> www.leederbyshire.com
>> >> >> email a@t leederbyshire d.0.t c.0.m
>> >> >> ______________________________________
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

"Lee Derbyshire [MVP]" wrote:

> You mean that at the time shown in those log entries (2009-01-27 11:54:37
> [note that iis logs times in GMT]), your OWA was unavailable?
>
> There are several things to note from the logs:
>
> 1.  IIS was responding to requests at 2009-01-27 11:54:37 GMT, so it was up
> and running.
> 2.  The internal ActiveSync requests to the Exchange VDir are successful, so
> OWA should have been working (as far as the server is concerned).
> 3.  A device somewhere was able to make the initial ActiveSync connection
> from somewhere, so at least someone was able to connect to IIS on the server
> via whatever firewalls are in place.
>
> I think you'll have to wait until you see the error again, and describe
> exactly what is displayed to the user, and how long it takes to appear.  And
> also check the IIS logs and see what, if anything, is written to them.
>
>
> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> news:D708BD01-94AB-4C83-AC72-785A3019EA59@microsoft.com...
> > Both OWA and push mail were stopped during that period.  OWA transaction
> > seems not logged to IIS log......
> >
> > "Lee Derbyshire [MVP]" wrote:
> >
> >>
> >> That is somebody using ActiveSync.  You need to look for requests that do
> >> not contain /Microsoft-Server-ActiveSync/ in the resource name.
> >>
> >>
> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> >> news:23824578-8E27-414B-9185-3C5E3D23B24A@microsoft.com...
> >> > We restarted server on 27 Jan at 11:58am.  Before that, we got the last
> >> > transaction as below.  Not sure if response was not returned to client.
> >> >
> >> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
> >> > /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
> >> > - 80 - IP Address Microsoft-Server-ActiveSync/6.5.7638.1 401 2
> >> > 2148074254
> >> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
> >> > /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
> >> > - 80 domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1
> >> > 200
> >> > 0 0
> >> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 SEARCH
> >> > /exchange/n***@domain.com/ -
> >> > 80
> >> > domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1 207 0
> >> > 0
> >> >
> >> > "Lee Derbyshire [MVP]" wrote:
> >> >
> >> >> When it stops working (or if you remember the exact time in the past
> >> >> when
> >> >> it
> >> >> wasn't working), look for the relevant file in
> >> >> C:\Windows\System32\LogFiles\W3SVC1 (there's usually one for each
> >> >> day).
> >> >> Double-click it, and it will open in Notepad.  Note that the times are
> >> >> in
> >> >> GMT.  Each line represents a request to the server.  If you see big
> >> >> gaps
> >> >> during the times when it was not working, then the requests are not
> >> >> coming
> >> >> in.  If you see requests logged, then the results from the server were
> >> >> not
> >> >> getting back to the client.
> >> >>
> >> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> >> >> news:90231D70-ED13-4845-8BFE-41525272B409@microsoft.com...
> >> >> > what should we look at....?
> >> >> >
> >> >> > "Lee Derbyshire [MVP]" wrote:
> >> >> >
> >> >> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
> >> >> >> news:87235C5F-B886-4DE6-AC27-A5CC5562D2F5@microsoft.com...
> >> >> >> > I've a Xchange 2003 Server, with latest SP on a W2K3 server same
> >> >> >> > sp
> >> >> >> > level.
> >> >> >> >
> >> >> >> > Server has no particular errors or warning and every 2/3 weeks
> >> >> >> > OWA
> >> >> >> > stop
> >> >> >> > to
> >> >> >> > work: IIS return a page not found to all users.
> >> >> >> >
> >> >> >> > Exchange still works with outlook, pop, SMTP, except push mail
> >> >> >> > sometime,
> >> >> >> > IIS
> >> >> >> > seems to work fine and I have NO ERROR in every log... I can
> >> >> >> > restart
> >> >> >> > all
> >> >> >> > services but IIS doesn't serve page to OWA users.
> >> >> >> >
> >> >> >> > Seems that IIS can't access xchange but..why??????
> >> >> >>
> >> >> >> You'll need to check the IIS Log Files
> >> >> >> (C:\Windows\System32\LogFiles\W3SVC1)
> >> >> >> to make sure that the requests are actually reaching the server.
> >> >> >>
> >> >> >> Lee.
> >> >> >>
> >> >> >> --
> >> >> >> ______________________________________
> >> >> >>
> >> >> >> Outlook Web Access For PDA , OWA For WAP
> >> >> >> www.leederbyshire.com
> >> >> >> email a@t leederbyshire d.0.t c.0.m
> >> >> >> ______________________________________
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

"BB users" <BBus***@discussions.microsoft.com> wrote in message
news:E71C76D6-468B-41B0-9F9A-2A5D520FC53E@microsoft.com...
> Thanks for your replied......again.
> Seems like OWA activaties and error for ActiveSyn are not not logged to
> IIS
> log as well.  How to enable these loggings, especially shown the error,
> warning....etc.
>
>
>
> "Lee Derbyshire [MVP]" wrote:
>
>> You mean that at the time shown in those log entries (2009-01-27 11:54:37
>> [note that iis logs times in GMT]), your OWA was unavailable?
>>
>> There are several things to note from the logs:
>>
>> 1.  IIS was responding to requests at 2009-01-27 11:54:37 GMT, so it was
>> up
>> and running.
>> 2.  The internal ActiveSync requests to the Exchange VDir are successful,
>> so
>> OWA should have been working (as far as the server is concerned).
>> 3.  A device somewhere was able to make the initial ActiveSync connection
>> from somewhere, so at least someone was able to connect to IIS on the
>> server
>> via whatever firewalls are in place.
>>
>> I think you'll have to wait until you see the error again, and describe
>> exactly what is displayed to the user, and how long it takes to appear.
>> And
>> also check the IIS logs and see what, if anything, is written to them.
>>
>>
>> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> news:D708BD01-94AB-4C83-AC72-785A3019EA59@microsoft.com...
>> > Both OWA and push mail were stopped during that period.  OWA
>> > transaction
>> > seems not logged to IIS log......
>> >
>> > "Lee Derbyshire [MVP]" wrote:
>> >
>> >>
>> >> That is somebody using ActiveSync.  You need to look for requests that
>> >> do
>> >> not contain /Microsoft-Server-ActiveSync/ in the resource name.
>> >>
>> >>
>> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> >> news:23824578-8E27-414B-9185-3C5E3D23B24A@microsoft.com...
>> >> > We restarted server on 27 Jan at 11:58am.  Before that, we got the
>> >> > last
>> >> > transaction as below.  Not sure if response was not returned to
>> >> > client.
>> >> >
>> >> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
>> >> > /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
>> >> > - 80 - IP Address Microsoft-Server-ActiveSync/6.5.7638.1 401 2
>> >> > 2148074254
>> >> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 GET
>> >> > /exchange/n***@domain.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/EE8EC412B5EB28687C3EF36E5090A63C/db579b16f005d411a61e0020afa13e80-51f0d1
>> >> > - 80 domain\username IP Address
>> >> > Microsoft-Server-ActiveSync/6.5.7638.1
>> >> > 200
>> >> > 0 0
>> >> > 2009-01-27 11:54:37 W3SVC1 10.0.16.3 SEARCH
>> >> > /exchange/n***@domain.com/ -
>> >> > 80
>> >> > domain\username IP Address Microsoft-Server-ActiveSync/6.5.7638.1
>> >> > 207 0
>> >> > 0
>> >> >
>> >> > "Lee Derbyshire [MVP]" wrote:
>> >> >
>> >> >> When it stops working (or if you remember the exact time in the
>> >> >> past
>> >> >> when
>> >> >> it
>> >> >> wasn't working), look for the relevant file in
>> >> >> C:\Windows\System32\LogFiles\W3SVC1 (there's usually one for each
>> >> >> day).
>> >> >> Double-click it, and it will open in Notepad.  Note that the times
>> >> >> are
>> >> >> in
>> >> >> GMT.  Each line represents a request to the server.  If you see big
>> >> >> gaps
>> >> >> during the times when it was not working, then the requests are not
>> >> >> coming
>> >> >> in.  If you see requests logged, then the results from the server
>> >> >> were
>> >> >> not
>> >> >> getting back to the client.
>> >> >>
>> >> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> >> >> news:90231D70-ED13-4845-8BFE-41525272B409@microsoft.com...
>> >> >> > what should we look at....?
>> >> >> >
>> >> >> > "Lee Derbyshire [MVP]" wrote:
>> >> >> >
>> >> >> >> "BB users" <BBus***@discussions.microsoft.com> wrote in message
>> >> >> >> news:87235C5F-B886-4DE6-AC27-A5CC5562D2F5@microsoft.com...
>> >> >> >> > I've a Xchange 2003 Server, with latest SP on a W2K3 server
>> >> >> >> > same
>> >> >> >> > sp
>> >> >> >> > level.
>> >> >> >> >
>> >> >> >> > Server has no particular errors or warning and every 2/3 weeks
>> >> >> >> > OWA
>> >> >> >> > stop
>> >> >> >> > to
>> >> >> >> > work: IIS return a page not found to all users.
>> >> >> >> >
>> >> >> >> > Exchange still works with outlook, pop, SMTP, except push mail
>> >> >> >> > sometime,
>> >> >> >> > IIS
>> >> >> >> > seems to work fine and I have NO ERROR in every log... I can
>> >> >> >> > restart
>> >> >> >> > all
>> >> >> >> > services but IIS doesn't serve page to OWA users.
>> >> >> >> >
>> >> >> >> > Seems that IIS can't access xchange but..why??????
>> >> >> >>
>> >> >> >> You'll need to check the IIS Log Files
>> >> >> >> (C:\Windows\System32\LogFiles\W3SVC1)
>> >> >> >> to make sure that the requests are actually reaching the server.
>> >> >> >>
>> >> >> >> Lee.
>> >> >> >>
>> >> >> >> --
>> >> >> >> ______________________________________
>> >> >> >>
>> >> >> >> Outlook Web Access For PDA , OWA For WAP
>> >> >> >> www.leederbyshire.com
>> >> >> >> email a@t leederbyshire d.0.t c.0.m
>> >> >> >> ______________________________________
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>