MailboxStore mount failed

7 Feb 2009 1:47 PM

Windhu

Hi,

I've exchange 2003 std. In this week, the exchange server having problem
three times. The mailboxstore didn't mount and this caused queueing in Local
delivery and user unable to connect to the server.

What I've did are:

1. Restarted Information store (but this service totally ran before I restart)
2. Mounting Mailbox store in ESM
3. Added "SYSTEM" account with full controll in Mailboxstore security tab
4. I also ran eseutil /mh and the state is clear shutdown
5. In the eventviewer, there was on error with eventid:9175

Can anyone help me, to prevent this problem occure again in the next time?
Because, once the problem occured and I mounting the mailbox store, the
problem solve for the moment. But after 2 days, the problem occuring again.

Thankyou.

Regrads,
Dudu

7 Feb 2009 10:50 PM

Ed Crowley [MVP]

What else is running on the server, particularly third-party software?

--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..

Show quoteHide quote

"Windhu" <Win***@discussions.microsoft.com> wrote in message
news:442000E5-12C4-479C-9A73-4CF3064AFA6E@microsoft.com...
> Hi,
>
>
> I've exchange 2003 std. In this week, the exchange server having problem
> three times. The mailboxstore didn't mount and this caused queueing in
> Local
> delivery and user unable to connect to the server.
>
> What I've did are:
>
> 1. Restarted Information store (but this service totally ran before I
> restart)
> 2. Mounting Mailbox store in ESM
> 3. Added "SYSTEM" account with full controll in Mailboxstore security tab
> 4. I also ran eseutil /mh and the state is clear shutdown
> 5. In the eventviewer, there was on error with eventid:9175
>
> Can anyone help me, to prevent this problem occure again in the next time?
> Because, once the problem occured and I mounting the mailbox store, the
> problem solve for the moment. But after 2 days, the problem occuring
> again.
>
>
> Thankyou.
>
> Regrads,
> Dudu

9 Feb 2009 5:44 AM

Venkat

hi

check what is the size of the database since it is a std edition it would
have crossed the 16 gb size limit we have to add a reg key to make it can you
update with the size of the database

check for the event 1216 in the app log and what is the descp of the id

thanks
venkat

Show quoteHide quote

"Ed Crowley [MVP]" wrote:

> What else is running on the server, particularly third-party software?
> --
> Ed Crowley MVP
> "There are seldom good technological solutions to behavioral problems."
> ..
>
> "Windhu" <Win***@discussions.microsoft.com> wrote in message
> news:442000E5-12C4-479C-9A73-4CF3064AFA6E@microsoft.com...
> > Hi,
> >
> >
> > I've exchange 2003 std. In this week, the exchange server having problem
> > three times. The mailboxstore didn't mount and this caused queueing in
> > Local
> > delivery and user unable to connect to the server.
> >
> > What I've did are:
> >
> > 1. Restarted Information store (but this service totally ran before I
> > restart)
> > 2. Mounting Mailbox store in ESM
> > 3. Added "SYSTEM" account with full controll in Mailboxstore security tab
> > 4. I also ran eseutil /mh and the state is clear shutdown
> > 5. In the eventviewer, there was on error with eventid:9175
> >
> > Can anyone help me, to prevent this problem occure again in the next time?
> > Because, once the problem occured and I mounting the mailbox store, the
> > problem solve for the moment. But after 2 days, the problem occuring
> > again.
> >
> >
> > Thankyou.
> >
> > Regrads,
> > Dudu
>
>

9 Feb 2009 5:56 AM

Ed Crowley [MVP]

Also, don't post just event ID numbers, post the entire event message. You
can use the handy "copy to clipboard" button in the event log entry detail
window.

--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..

Show quoteHide quote

"Ed Crowley [MVP]" <curspice@nospam.net> wrote in message
news:O88oKaXiJHA.956@TK2MSFTNGP05.phx.gbl...
> What else is running on the server, particularly third-party software?
> --
> Ed Crowley MVP
> "There are seldom good technological solutions to behavioral problems."
> .
>
> "Windhu" <Win***@discussions.microsoft.com> wrote in message
> news:442000E5-12C4-479C-9A73-4CF3064AFA6E@microsoft.com...
>> Hi,
>>
>>
>> I've exchange 2003 std. In this week, the exchange server having problem
>> three times. The mailboxstore didn't mount and this caused queueing in
>> Local
>> delivery and user unable to connect to the server.
>>
>> What I've did are:
>>
>> 1. Restarted Information store (but this service totally ran before I
>> restart)
>> 2. Mounting Mailbox store in ESM
>> 3. Added "SYSTEM" account with full controll in Mailboxstore security tab
>> 4. I also ran eseutil /mh and the state is clear shutdown
>> 5. In the eventviewer, there was on error with eventid:9175
>>
>> Can anyone help me, to prevent this problem occure again in the next
>> time?
>> Because, once the problem occured and I mounting the mailbox store, the
>> problem solve for the moment. But after 2 days, the problem occuring
>> again.
>>
>>
>> Thankyou.
>>
>> Regrads,
>> Dudu
>

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