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How can I document (prove) that an email was sent and when it was sent?Basically I have the mail box setup so everything that arrives in the mail box also gets sent to his Black Berry via a "Mail Contact" in addition to his PC. On the Tab "Mail Flow Settings", in the "Delivery Options" window, I've Granted permission to the user and have the "Forwarding To:" address set to their "Mail Contact" that goes to their Black Berry phone. The user is getting the emails in question right away to their computer, but the emails show up on their Black Berry, some times hours later. I'm guessing the Black Berry service server is what's holding up the delivery of the email and not my Exchange Server, but I can't see how to prove this to the manager. Should I be able to get this information from Microsoft Exchange "Message Tracking"? I seem to be able to filter for the "Sender", but I can't see how to filter for the "Mail Contact" Any help would be appreciated Kelvin You're doing it wrong. Forwarding is so 2000. :)
If you are not going to use BES, use BIS. Google your carrier name and BIS. For example Verizon BIS. Setup an account on there, point it at your OWA box and let it pull the mails. As for your specific question I really don't have an answer. I couldn't imagine doing it that way. Show quoteHide quote "Kelvin" <some***@domain.com> wrote in message news:uxbWSvwiJHA.1292@TK2MSFTNGP02.phx.gbl... > I have a manager who has an email account that is setup like this. > > > > Basically I have the mail box setup so everything that arrives in the mail > box also gets sent to his Black Berry via a "Mail Contact" in addition to > his PC. > > > > On the Tab "Mail Flow Settings", in the "Delivery Options" window, I've > Granted permission to the user and have the "Forwarding To:" address set > to their "Mail Contact" that goes to their Black Berry phone. > > > > The user is getting the emails in question right away to their computer, > but the emails show up on their Black Berry, some times hours later. > > > > I'm guessing the Black Berry service server is what's holding up the > delivery of the email and not my Exchange Server, but I can't see how to > prove this to the manager. > > > > Should I be able to get this information from Microsoft Exchange "Message > Tracking"? > > I seem to be able to filter for the "Sender", but I can't see how to > filter for the "Mail Contact" > > > > Any help would be appreciated > > > > Kelvin > > We are using BIS.
The down side I see to pulling emails is that when the users password changes on the network, they then have to remember to change it on their account at https://bis.na.blackberry.com We have six BBs here, does that entitle us to six BES licenses? I'm under the impression we're not. Thanks for the feedback! Kelvin Show quoteHide quote "Martin Blackstone [MVP]" <mart***@myrealbox.com> wrote in message news:%234ndU1wiJHA.4028@TK2MSFTNGP03.phx.gbl... > > You're doing it wrong. Forwarding is so 2000. :) > > If you are not going to use BES, use BIS. > Google your carrier name and BIS. For example Verizon BIS. Setup an > account on there, point it at your OWA box and let it pull the mails. > > As for your specific question I really don't have an answer. I couldn't > imagine doing it that way. > > > "Kelvin" <some***@domain.com> wrote in message > news:uxbWSvwiJHA.1292@TK2MSFTNGP02.phx.gbl... >> I have a manager who has an email account that is setup like this. >> >> >> >> Basically I have the mail box setup so everything that arrives in the >> mail box also gets sent to his Black Berry via a "Mail Contact" in >> addition to his PC. >> >> >> >> On the Tab "Mail Flow Settings", in the "Delivery Options" window, I've >> Granted permission to the user and have the "Forwarding To:" address set >> to their "Mail Contact" that goes to their Black Berry phone. >> >> >> >> The user is getting the emails in question right away to their computer, >> but the emails show up on their Black Berry, some times hours later. >> >> >> >> I'm guessing the Black Berry service server is what's holding up the >> delivery of the email and not my Exchange Server, but I can't see how to >> prove this to the manager. >> >> >> >> Should I be able to get this information from Microsoft Exchange "Message >> Tracking"? >> >> I seem to be able to filter for the "Sender", but I can't see how to >> filter for the "Mail Contact" >> >> >> >> Any help would be appreciated >> >> >> >> Kelvin >> >> Inline...
"Kelvin" <some***@domain.com> wrote in message True that. That's the downside of free solutions.news:eqBZC77iJHA.4912@TK2MSFTNGP04.phx.gbl... > We are using BIS. > The down side I see to pulling emails is that when the users password > changes on the network, they then have to remember to change it on their > account at https://bis.na.blackberry.com > We have six BBs here, does that entitle us to six BES licenses? I'm under No you are not.> the impression we're not. Martin Blackstone [MVP] <mart***@myrealbox.com> wrote:
Show quoteHide quote > Inline... Correct. However, all you have to buy is 5 licenses. You get one license for > > "Kelvin" <some***@domain.com> wrote in message > news:eqBZC77iJHA.4912@TK2MSFTNGP04.phx.gbl... >> We are using BIS. >> The down side I see to pulling emails is that when the users password >> changes on the network, they then have to remember to change it on >> their account at https://bis.na.blackberry.com > > True that. That's the downside of free solutions. > >> We have six BBs here, does that entitle us to six BES licenses? I'm >> under the impression we're not. > > No you are not. Blackberry Professional included. Kelvin <some***@domain.com> wrote:
> I have a manager who has an email account that is setup like this. That's a pain. If you're going to have Blackberries, you should have BES. If > > > > Basically I have the mail box setup so everything that arrives in the > mail box also gets sent to his Black Berry via a "Mail Contact" in > addition to his PC. you can't have that, set him up to use his carrier's Blackberry Internet Service (BIS) instead - this is a proxy to OWA. That way his sent items get synced too. Show quoteHide quote > Send him a test message. You can filter based on the sender, and it will > > > On the Tab "Mail Flow Settings", in the "Delivery Options" window, > I've Granted permission to the user and have the "Forwarding To:" > address set to their "Mail Contact" that goes to their Black Berry > phone. > > > The user is getting the emails in question right away to their > computer, but the emails show up on their Black Berry, some times > hours later. > > > I'm guessing the Black Berry service server is what's holding up the > delivery of the email and not my Exchange Server, but I can't see how > to prove this to the manager. > > > > Should I be able to get this information from Microsoft Exchange > "Message Tracking"? > > I seem to be able to filter for the "Sender", but I can't see how to > filter for the "Mail Contact" show you that it delivered the mail to his mailbox and also the provider's mail server. Seriously, forwards suck. You know you can get BES ("Professional") for free, right? It's included. You would just need to buy additional licenses if anyone else has a BB. This is much better than forwards or BIS. Show quoteHide quote > > > > Any help would be appreciated > > > > Kelvin  
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