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Random Added contact to email

Author
11 Feb 2009 9:29 PM
JustAsk
Hi

I have a case where 3 documented emails sent out from our exchange 2003
server have had an email added to the recipients that was not initially
selected.

I have asked for copies of the email from the un intended recpient and the
email was definately sent from our server . I cheked back into the users
Outlook sent items and in all cases the recipient was listed in either the
to: /cc / bcc addresses BUT the users all gurantee they did not initially add
that contact from the gloabl address to the email .

I have searched everywhere and no documented issues listed in any searches
and I am wondering if anyone else has had this type of issue.

I am leaning towards a key combination that is adding the person and the
user not noticing ,but I cannot gurantee %100 that is the case.

I know tht if Exchange as to add a random email address to outbound emails,
chances are that it would not add that to the users recipeint list for the
emails in question. I am sure if the MTA was to randomly grab an  address
also that is would not be the identical address 3 times . There may be more
people not responding back though , so I cannot rule that out.

Is there any posisble way other then auditing all outbound mail to see if
the one of the services is possibly causing this issue.

I am leaning toward a keying error but I thought to throw it out here first.

Thanks for any feedback

Author
12 Feb 2009 1:43 AM
Lanwench [MVP - Exchange]
JustAsk <Just***@discussions.microsoft.com> wrote:
Show quoteHide quote
> Hi
>
> I have a case where 3 documented emails sent out from our exchange
> 2003 server have had an email added to the recipients that was not
> initially selected.
>
> I have asked for copies of the email from the un intended recpient
> and the email was definately sent from our server . I cheked back
> into the users Outlook sent items and in all cases the recipient was
> listed in either the to: /cc / bcc addresses BUT the users all
> gurantee they did not initially add that contact from the gloabl
> address to the email .
>
> I have searched everywhere and no documented issues listed in any
> searches and I am wondering if anyone else has had this type of issue.
>
> I am leaning towards a key combination that is adding the person and
> the user not noticing ,but I cannot gurantee %100 that is the case.
>
> I know tht if Exchange as to add a random email address to outbound
> emails, chances are that it would not add that to the users recipeint
> list for the emails in question. I am sure if the MTA was to randomly
> grab an  address also that is would not be the identical address 3
> times . There may be more people not responding back though , so I
> cannot rule that out.
>
> Is there any posisble way other then auditing all outbound mail to
> see if the one of the services is possibly causing this issue.
>
> I am leaning toward a keying error but I thought to throw it out here
> first.
>
> Thanks for any feedback

Hmmm. There is no way this happened without human intervention. Maybe
someone has a rule set up in Outlook. Regardless, you'll want to pursue this
with the people rather than with the computers.