Home All Groups Group Topic Archive Search About
Author
13 Feb 2009 7:58 PM
chris
I have a client site that has some weird issues with Exchange 2003
latest service pack.

I have had issues on 3 separate occasions that a Custom recipient from
the Global Address List has had email sent to them that the senders
swears they did not add the person to on the send  address areas. In
one case the addy was directly added to the to: line and the second it
was added to a bcc: line and on the third I have yet to hear back on.

I asked to see the header of the Custom recipients email to confirm it
was addressed directly to them and came from our server to make sure
there was no spoofing . I also looked in the senders sent mail items
and located the emails in question and the person is listed in the
send fields. It appears it is a human error in adding this Custom
Recipient in these cases but the users swear that is impossible.

I checked for shortcut key combinations to add the person from the GAL
and none were replicate able.

The powers to be are requesting I guarantee it is not an Exchange
issue.

I did many searched on Google and TechNet Knowledgebase’s and see
nothing on MTA or SMTP appending addresses on . If I did even find an
article, I would suspect it would be random addresses and not the same
address. Also I would suspect if it did append it, then I would see no
record of it in the sent items rather only record i would see would be
the actual smtp log .

Has anyone had anything like this , or wish to provide their feedback
if they think it’s even possible for Exchange to do this. I need more
feedback before I stand with my answer that it was user error

Thanks in advance

Chris

Author
13 Feb 2009 8:38 PM
Rob Campbell
First thing to do is see what these emails look like in the sender's Sent
Items folder. If the've deleted them, see if you can use deleted item
recovery to get them back.

If those addresses are on the emails in the Sent Items, then you can rule
out the mail transport as being the culprit.

Show quoteHide quote
"ch***@justask.ca" wrote:

> I have a client site that has some weird issues with Exchange 2003
> latest service pack.
>
> I have had issues on 3 separate occasions that a Custom recipient from
> the Global Address List has had email sent to them that the senders
> swears they did not add the person to on the send  address areas. In
> one case the addy was directly added to the to: line and the second it
> was added to a bcc: line and on the third I have yet to hear back on.
>
> I asked to see the header of the Custom recipients email to confirm it
> was addressed directly to them and came from our server to make sure
> there was no spoofing . I also looked in the senders sent mail items
> and located the emails in question and the person is listed in the
> send fields. It appears it is a human error in adding this Custom
> Recipient in these cases but the users swear that is impossible.
>
> I checked for shortcut key combinations to add the person from the GAL
> and none were replicate able.
>
> The powers to be are requesting I guarantee it is not an Exchange
> issue.
>
> I did many searched on Google and TechNet Knowledgebase’s and see
> nothing on MTA or SMTP appending addresses on . If I did even find an
> article, I would suspect it would be random addresses and not the same
> address. Also I would suspect if it did append it, then I would see no
> record of it in the sent items rather only record i would see would be
> the actual smtp log .
>
> Has anyone had anything like this , or wish to provide their feedback
> if they think it’s even possible for Exchange to do this. I need more
> feedback before I stand with my answer that it was user error
>
> Thanks in advance
>
> Chris
>
Are all your drivers up to date? click for free checkup

Author
13 Feb 2009 10:30 PM
Doug P
Seeing as it's in the sent items, it's almost certainly an auto-complete error.

Show quoteHide quote
"ch***@justask.ca" wrote:

> I have a client site that has some weird issues with Exchange 2003
> latest service pack.
>
> I have had issues on 3 separate occasions that a Custom recipient from
> the Global Address List has had email sent to them that the senders
> swears they did not add the person to on the send  address areas. In
> one case the addy was directly added to the to: line and the second it
> was added to a bcc: line and on the third I have yet to hear back on.
>
> I asked to see the header of the Custom recipients email to confirm it
> was addressed directly to them and came from our server to make sure
> there was no spoofing . I also looked in the senders sent mail items
> and located the emails in question and the person is listed in the
> send fields. It appears it is a human error in adding this Custom
> Recipient in these cases but the users swear that is impossible.
>
> I checked for shortcut key combinations to add the person from the GAL
> and none were replicate able.
>
> The powers to be are requesting I guarantee it is not an Exchange
> issue.
>
> I did many searched on Google and TechNet Knowledgebase’s and see
> nothing on MTA or SMTP appending addresses on . If I did even find an
> article, I would suspect it would be random addresses and not the same
> address. Also I would suspect if it did append it, then I would see no
> record of it in the sent items rather only record i would see would be
> the actual smtp log .
>
> Has anyone had anything like this , or wish to provide their feedback
> if they think it’s even possible for Exchange to do this. I need more
> feedback before I stand with my answer that it was user error
>
> Thanks in advance
>
> Chris
>
Author
16 Feb 2009 5:32 PM
Just Ask Consulting
On Feb 13, 4:30 pm, Doug P <Do***@discussions.microsoft.com> wrote:
Show quoteHide quote
> Seeing as it's in the sent items, it's almost certainly an auto-complete error.
>
>
>
> "ch***@justask.ca" wrote:
> > I have a client site that has some weird issues with Exchange 2003
> > latest service pack.
>
> > I have had issues on 3 separate occasions that a Custom recipient from
> > the Global Address List has had email sent to them that the senders
> > swears they did not add the person to on the send  address areas. In
> > one case the addy was directly added to the to: line and the second it
> > was added to a bcc: line and on the third I have yet to hear back on.
>
> > I asked to see the header of the Custom recipients email to confirm it
> > was addressed directly to them and came from our server to make sure
> > there was no spoofing . I also looked in the senders sent mail items
> > and located the emails in question and the person is listed in the
> > send fields. It appears it is a human error in adding this Custom
> > Recipient in these cases but the users swear that is impossible.
>
> > I checked for shortcut key combinations to add the person from the GAL
> > and none were replicate able.
>
> > The powers to be are requesting I guarantee it is not an Exchange
> > issue.
>
> > I did many searched on Google and TechNet Knowledgebase’s and see
> > nothing on MTA or SMTP appending addresses on . If I did even find an
> > article, I would suspect it would be random addresses and not the same
> > address. Also I would suspect if it did append it, then I would see no
> > record of it in the sent items rather only record i would see would be
> > the actual smtp log .
>
> > Has anyone had anything like this , or wish to provide their feedback
> > if they think it’s even possible for Exchange to do this. I need more
> > feedback before I stand with my answer that it was user error
>
> > Thanks in advance
>
> > Chris- Hide quoted text -
>
> - Show quoted text -

Yes the email in both cases that I could find in the Sentmail did have
the Global Address Custom Recepient address in the To filed on one and
BCC on the other.

The email the person recieved was an exact duplicate of what was sent
to the other people. So I do think MTA is not the culprit and I think
I will verify it is human error on autocomplete or not doublechecking
whom they are clicking on .

Thanks

Bookmark and Share

Post Thread options