"Mike" wrote:

> I am getting the following event log when attempting to install this update.
> Not much to it, so I'm not sure what's holding it back. Do I need to manually
> remove all the previous roll up packages??
>
> Event Type:    Error
> Event Source:    MsiInstaller
> Event Category:    None
> Event ID:    1024
> Date:        2/12/2009
> Time:        7:36:18 PM
> User:        4TSG\msanders
> Computer:    CHIEX01
> Description:
> Product: Microsoft Exchange Server - Update 'Update Rollup 6 for Exchange
> Server 2007 Service Pack 1 (KB959241) 8.1.340.1' could not be installed.
> Error code 1603. Windows Installer can create logs to help troubleshoot
> issues with installing software packages. Use the following link for
> instructions on turning on logging support:
> http://go.microsoft.com/fwlink/?LinkId=23127
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 32 34 42 32 43 31 36   {24B2C16
> 0008: 34 2d 44 45 36 36 2d 34   4-DE66-4
> 0010: 34 46 45 2d 42 34 36 38   4FE-B468
> 0018: 2d 41 34 36 44 39 44 35   -A46D9D5
> 0020: 45 36 42 33 31 7d 20 7b   E6B31} {
> 0028: 42 32 34 30 46 44 30 33   B240FD03
> 0030: 2d 45 34 38 36 2d 34 35   -E486-45
> 0038: 31 38 2d 39 36 30 42 2d   18-960B-
> 0040: 30 43 46 30 33 42 46 44   0CF03BFD
> 0048: 43 38 36 42 7d 20 31 36   C86B} 16
> 0050: 30 33                     03     
>

"Aurelius" wrote:

> Are you using an account that is part of the Exchange Admins group?  If you
> are using just a local server account, you won't be able to install it.
>
> "Mike" wrote:
>
> > I am getting the following event log when attempting to install this update.
> > Not much to it, so I'm not sure what's holding it back. Do I need to manually
> > remove all the previous roll up packages??
> >
> > Event Type:    Error
> > Event Source:    MsiInstaller
> > Event Category:    None
> > Event ID:    1024
> > Date:        2/12/2009
> > Time:        7:36:18 PM
> > User:        4TSG\msanders
> > Computer:    CHIEX01
> > Description:
> > Product: Microsoft Exchange Server - Update 'Update Rollup 6 for Exchange
> > Server 2007 Service Pack 1 (KB959241) 8.1.340.1' could not be installed.
> > Error code 1603. Windows Installer can create logs to help troubleshoot
> > issues with installing software packages. Use the following link for
> > instructions on turning on logging support:
> > http://go.microsoft.com/fwlink/?LinkId=23127
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 7b 32 34 42 32 43 31 36   {24B2C16
> > 0008: 34 2d 44 45 36 36 2d 34   4-DE66-4
> > 0010: 34 46 45 2d 42 34 36 38   4FE-B468
> > 0018: 2d 41 34 36 44 39 44 35   -A46D9D5
> > 0020: 45 36 42 33 31 7d 20 7b   E6B31} {
> > 0028: 42 32 34 30 46 44 30 33   B240FD03
> > 0030: 2d 45 34 38 36 2d 34 35   -E486-45
> > 0038: 31 38 2d 39 36 30 42 2d   18-960B-
> > 0040: 30 43 46 30 33 42 46 44   0CF03BFD
> > 0048: 43 38 36 42 7d 20 31 36   C86B} 16
> > 0050: 30 33                     03     
> >