Synchronization Error

18 Feb 2009 9:26 PM

Ron Gallimore

I am having some issues with a mailbox for a user that is no longer here.
When I took this position a few months ago I noticed a mailbox that had an X
on it. I tried to delete it through the normal maintenance process and
through purge itself and it would never delete. I decided to create a new
user and attach it to that user. I am getting the following error(s) in the
Sync Issues folder. The issue for this mailbox happens on multiple
computers, even a fresh install. It only happens for this mailbox. The rest
of the organization is fine. It appears I can send and recieve messages
fine. I notice that in the Synchronization tab of the Delete Items
properties there were 73 Items in the server folder and 0 in the Offline
folder or the actual folder in Outlook. Any suggestions?

Thanks,
Ron Gallimore

16:01:12 Synchronizer Version 11.0.8200
16:01:12 Synchronizing Mailbox 'Bad Exchange'
16:01:12 Synchronizing Hierarchy
16:01:12 Synchronizing Favorites
16:01:12 Downloading from server '{SERVER}'
16:01:12 Error synchronizing folder
16:01:12         [80004005-501-4B9-560]
16:01:12         The client operation failed.
16:01:12         Microsoft Exchange Server Information Store
16:01:12         For more information on this failure, click the URL below:
16:01:12
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
16:01:12 Synchronizing local changes in folder 'Inbox'
16:01:12 Uploading to server '{server}'
16:01:12        2 item(s) deleted in online folder
16:01:12 Downloading from server '{server}'
16:01:12 Synchronizing local changes in folder 'Sent Items'
16:01:12 Uploading to server '{server}'
16:01:12        1 item(s) deleted in online folder
16:01:12 Downloading from server '{server}'
16:01:12 Downloading from server '{server}'
16:01:12 Error synchronizing folder
16:01:12         [80004005-501-4B9-560]
16:01:12         The client operation failed.
16:01:12         Microsoft Exchange Server Information Store
16:01:12         For more information on this failure, click the URL below:
16:01:12
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
16:01:12 Error synchronizing folder
16:01:12         [80004005-501-4B9-560]
16:01:12         The client operation failed.
16:01:12         Microsoft Exchange Server Information Store
16:01:12         For more information on this failure, click the URL below:
16:01:12
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
16:01:12 Done
16:01:12 Microsoft Exchange offline address book
16:01:12 Download successful

19 Feb 2009 1:21 AM

Ed Crowley [MVP]

Why are you trying to synchronize it? Turn off cached mode and then you
should be able to look at the contents of the mailbox. The errors you get
from that might be more illustrative.

You might want to run ISINTEG. You should read up on that tool, and be
careful. Take a good backup first. Heck, take two!

--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..

Show quoteHide quote

"Ron Gallimore" <RonGallim***@discussions.microsoft.com> wrote in message
news:554F9978-1F5E-4A00-B8B7-BECA30E77022@microsoft.com...
>I am having some issues with a mailbox for a user that is no longer here.
> When I took this position a few months ago I noticed a mailbox that had an
> X
> on it. I tried to delete it through the normal maintenance process and
> through purge itself and it would never delete. I decided to create a new
> user and attach it to that user. I am getting the following error(s) in
> the
> Sync Issues folder. The issue for this mailbox happens on multiple
> computers, even a fresh install. It only happens for this mailbox. The
> rest
> of the organization is fine. It appears I can send and recieve messages
> fine. I notice that in the Synchronization tab of the Delete Items
> properties there were 73 Items in the server folder and 0 in the Offline
> folder or the actual folder in Outlook. Any suggestions?
>
> Thanks,
> Ron Gallimore
>
> 16:01:12 Synchronizer Version 11.0.8200
> 16:01:12 Synchronizing Mailbox 'Bad Exchange'
> 16:01:12 Synchronizing Hierarchy
> 16:01:12 Synchronizing Favorites
> 16:01:12 Downloading from server '{SERVER}'
> 16:01:12 Error synchronizing folder
> 16:01:12 [80004005-501-4B9-560]
> 16:01:12 The client operation failed.
> 16:01:12 Microsoft Exchange Server Information Store
> 16:01:12 For more information on this failure, click the URL below:
> 16:01:12
> http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
> 16:01:12 Synchronizing local changes in folder 'Inbox'
> 16:01:12 Uploading to server '{server}'
> 16:01:12 2 item(s) deleted in online folder
> 16:01:12 Downloading from server '{server}'
> 16:01:12 Synchronizing local changes in folder 'Sent Items'
> 16:01:12 Uploading to server '{server}'
> 16:01:12 1 item(s) deleted in online folder
> 16:01:12 Downloading from server '{server}'
> 16:01:12 Downloading from server '{server}'
> 16:01:12 Error synchronizing folder
> 16:01:12 [80004005-501-4B9-560]
> 16:01:12 The client operation failed.
> 16:01:12 Microsoft Exchange Server Information Store
> 16:01:12 For more information on this failure, click the URL below:
> 16:01:12
> http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
> 16:01:12 Error synchronizing folder
> 16:01:12 [80004005-501-4B9-560]
> 16:01:12 The client operation failed.
> 16:01:12 Microsoft Exchange Server Information Store
> 16:01:12 For more information on this failure, click the URL below:
> 16:01:12
> http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560
> 16:01:12 Done
> 16:01:12 Microsoft Exchange offline address book
> 16:01:12 Download successful

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