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Missing emails when using Outlook Web Access

Author
20 Feb 2009 5:26 PM
Rob
Hi,

I have just installed an Exchange Server 2007. I configured Outlook 2003 to connect to the Exchange server.

After I do a send/receive from Outlook, all of the e-mails are gone when I access Outlook Web Access.

I thought they were supposed to be saved on the server by default.

I cannot find a configuration that allows this within Outlook unless I use a pop connection.

Anyone have an idea what might be the problem.

--
Thanks,

Rob

Author
20 Feb 2009 7:00 PM
Lanwench [MVP - Exchange]
Rob <rob_posting@community.nospam> wrote:
Show quoteHide quote
> Hi,
>
> I have just installed an Exchange Server 2007. I configured Outlook
> 2003 to connect to the Exchange server.
>
> After I do a send/receive from Outlook, all of the e-mails are gone
> when I access Outlook Web Access.
>
> I thought they were supposed to be saved on the server by default.
>
> I cannot find a configuration that allows this within Outlook unless
> I use a pop connection.
>
> Anyone have an idea what might be the problem.

If you set up a new Outlook profile to connect directly to the Exchange
server, this would not happen. It sounds like you're using a PST file in
your mail profile, and it's delivering everything to there & removing it
from the server. You can move everything back to the server once you change
the delivery location to the mailbox once again.
Author
20 Feb 2009 9:34 PM
Missy Koslosky
Or he's possibly set up his Outlook client in internet mail mode, instead of
Exchange mode. Rob, have you tried recreating your Outlook profile?

Missy

"Lanwench [MVP - Exchange]"
<lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
Show quoteHide quote
news:O6%23CA24kJHA.1252@TK2MSFTNGP03.phx.gbl...
> Rob <rob_posting@community.nospam> wrote:
>> Hi,
>>
>> I have just installed an Exchange Server 2007. I configured Outlook
>> 2003 to connect to the Exchange server.
>>
>> After I do a send/receive from Outlook, all of the e-mails are gone
>> when I access Outlook Web Access.
>>
>> I thought they were supposed to be saved on the server by default.
>>
>> I cannot find a configuration that allows this within Outlook unless
>> I use a pop connection.
>>
>> Anyone have an idea what might be the problem.
>
> If you set up a new Outlook profile to connect directly to the Exchange
> server, this would not happen. It sounds like you're using a PST file in
> your mail profile, and it's delivering everything to there & removing it
> from the server. You can move everything back to the server once you
> change the delivery location to the mailbox once again.
>
Author
20 Feb 2009 10:11 PM
Lanwench [MVP - Exchange]
Missy Koslosky <missy@DONTSPAMMEmvps.org> wrote:
> Or he's possibly set up his Outlook client in internet mail mode,
> instead of Exchange mode. Rob, have you tried recreating your Outlook
> profile?
> Missy
>

Yep, re-creating might be a good idea - but OL2003 doesn't have separate
modes :-)

Show quoteHide quote
> "Lanwench [MVP - Exchange]"
> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in
> message news:O6%23CA24kJHA.1252@TK2MSFTNGP03.phx.gbl...
>> Rob <rob_posting@community.nospam> wrote:
>>> Hi,
>>>
>>> I have just installed an Exchange Server 2007. I configured Outlook
>>> 2003 to connect to the Exchange server.
>>>
>>> After I do a send/receive from Outlook, all of the e-mails are gone
>>> when I access Outlook Web Access.
>>>
>>> I thought they were supposed to be saved on the server by default.
>>>
>>> I cannot find a configuration that allows this within Outlook unless
>>> I use a pop connection.
>>>
>>> Anyone have an idea what might be the problem.
>>
>> If you set up a new Outlook profile to connect directly to the
>> Exchange server, this would not happen. It sounds like you're using
>> a PST file in your mail profile, and it's delivering everything to
>> there & removing it from the server. You can move everything back to
>> the server once you change the delivery location to the mailbox once
>> again.
Author
21 Feb 2009 6:41 PM
Rob
Changing the "Deliver new e-mail to the following location:" from the e-mail
accounts setup fixed the problem.
--
Thanks guys,

Rob
"Lanwench [MVP - Exchange]"
<lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
Show quoteHide quote
news:OTzOJr8kJHA.4404@TK2MSFTNGP06.phx.gbl...
> Missy Koslosky <missy@DONTSPAMMEmvps.org> wrote:
>> Or he's possibly set up his Outlook client in internet mail mode,
>> instead of Exchange mode. Rob, have you tried recreating your Outlook
>> profile?
>> Missy
>>
>
> Yep, re-creating might be a good idea - but OL2003 doesn't have separate
> modes :-)
>
>> "Lanwench [MVP - Exchange]"
>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in
>> message news:O6%23CA24kJHA.1252@TK2MSFTNGP03.phx.gbl...
>>> Rob <rob_posting@community.nospam> wrote:
>>>> Hi,
>>>>
>>>> I have just installed an Exchange Server 2007. I configured Outlook
>>>> 2003 to connect to the Exchange server.
>>>>
>>>> After I do a send/receive from Outlook, all of the e-mails are gone
>>>> when I access Outlook Web Access.
>>>>
>>>> I thought they were supposed to be saved on the server by default.
>>>>
>>>> I cannot find a configuration that allows this within Outlook unless
>>>> I use a pop connection.
>>>>
>>>> Anyone have an idea what might be the problem.
>>>
>>> If you set up a new Outlook profile to connect directly to the
>>> Exchange server, this would not happen. It sounds like you're using
>>> a PST file in your mail profile, and it's delivering everything to
>>> there & removing it from the server. You can move everything back to
>>> the server once you change the delivery location to the mailbox once
>>> again.
>
>
>