Exchange not saving e-mail on server by default.

21 Feb 2009 6:20 PM

Rob

Hi,

I have just installed an Exchange Server 2007. I configured Outlook 2003 to
connect to the Exchange server.

After I do a send/receive from Outlook, all of the e-mails are gone when I
access Outlook Web Access.

I thought they were supposed to be saved on the server by default.

I cannot find a configuration that allows this within Outlook unless I use a
pop connection.

Anyone have an idea what might be the problem.

--
Thanks,

Rob

21 Feb 2009 7:06 PM

John Oliver, Jr. [MVP]

If Outlook is setup to POP the mail then you will have to check the POP3
settings to insure its not removing the messages when they are Pop'd. The
bigger question I have, why are you using POP3 with OL? Set the Oultook
2003 client for RPC over HTTPs connection to your Exchange 2007 Server would
be your best solution.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2009
Microsoft Certified Partner

Show quoteHide quote

"Rob" <rob_posting@community.nospam> wrote in message
news:%23L9%23cEFlJHA.2384@TK2MSFTNGP04.phx.gbl...
> Hi,
>
> I have just installed an Exchange Server 2007. I configured Outlook 2003
> to connect to the Exchange server.
>
> After I do a send/receive from Outlook, all of the e-mails are gone when I
> access Outlook Web Access.
>
> I thought they were supposed to be saved on the server by default.
>
> I cannot find a configuration that allows this within Outlook unless I use
> a pop connection.
>
> Anyone have an idea what might be the problem.
>
> --
> Thanks,
>
> Rob
>

22 Feb 2009 3:13 AM

Venger

Rob wrote:
Show quoteHide quote

> Hi,
>
> I have just installed an Exchange Server 2007. I configured Outlook 2003 to
> connect to the Exchange server.
>
> After I do a send/receive from Outlook, all of the e-mails are gone when I
> access Outlook Web Access.
>
> I thought they were supposed to be saved on the server by default.
>
> I cannot find a configuration that allows this within Outlook unless I use a
> pop connection.
>
> Anyone have an idea what might be the problem.

Your delivery location is almost certainly set to a PST file/Personal
Folders. Make sure delivery is set to Mailbox - Name in their profile.
This of course assumes you are connecting to Exchange, as an Exchange
client, and not using POP.

If a user has ever tried to setup a profile in the past, it will setup a
PST file and use that as the default delivery location. When you add
Exchange to that profile, it doesn't change back to Mailbox - Name, it
keeps Personal Folders.

When in doubt, start from scratch by deleting existing profiles.

Venger

22 Feb 2009 1:56 PM

Lanwench [MVP - Exchange]

Rob <rob_posting@community.nospam> wrote:
Show quoteHide quote

> Hi,
>
> I have just installed an Exchange Server 2007. I configured Outlook
> 2003 to connect to the Exchange server.
>
> After I do a send/receive from Outlook, all of the e-mails are gone
> when I access Outlook Web Access.
>
> I thought they were supposed to be saved on the server by default.
>
> I cannot find a configuration that allows this within Outlook unless
> I use a pop connection.
>
> Anyone have an idea what might be the problem.

Hi - I replied to your identical post in another group, and I believe others
did too. In the future, please don't multipost - if you need to post to
multiple groups, it's best to crosspost instead, by posting a single message
to a handful of relevant groups (separate the NG names with commas) so that
everyone can follow the thread. Multiposting wastes everyone's time,
including yours, and may lead to your actually getting *less* help rather
than more.

See http://www.blakjak.demon.co.uk/mul_crss.htm

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