"Nicolas Macarez" wrote:

> Hi!
> I am running a single server with Windows Server 2003 SP2 and Exchange 2007
> SP1 installed.
> I just noticed today that OWA (Outlook Web Access) which was working fine
> last year is not working properly anymore.
> From an XP client, I can authenticate on the Webmail but all the
> icons/pictures are missing (only the text and the background color in the
> webpage)and whenever I click on a button or a link, nothing happens.
> From a VISTA client, it's even worse and the users are redirected to a blank
> Web page that has a URL that resembles the following:
> https://servername/owa/auth/logon.aspx?url=https://servername/owa&reason=0
>
> I guess it has something to do with an Update Rollup for Exchange 2007 which
> was not installed correctly.
> Currently these update are installed:
> Update Rollup 3 for Exchange 2007 Service Pack 1
> Update Rollup 5 for Exchange 2007 Service Pack 1
> and
> Update Rollup 6 for Exchange 2007 Service Pack 1, just installed today
> (issued by Microsoft on February 10, 2009).
>
> I cannot trace the issue to this last update since I don't use OWA very
> often.
> Do I need to reinstall the Update Rollup 6? If yes, do I need to uninstall
> all the Update Rollups before reinstalling Update Rollup 6?
> What else can I do?
>
> Help much appreciated.
> Nicolas
>
>
>
>
>
>
>

> Hi,
>
> Can you check the in IIS for OWA virtual directory.
>
> Look for folder with version no.s in it.
>
> There will be new versions generated and possiblilities are there the
> rollup
> is not applied properly.
>
> Did you applied rollup through Windows Update, It is not recommended and
> there are KB's that says about issues that can occur if installed via
> Windows
> UPdate.
>
> Download the latest rollup and reapply them.
>
> Regards,
> Ashwin
>
> "Nicolas Macarez" wrote:
>
>> Hi!
>> I am running a single server with Windows Server 2003 SP2 and Exchange
>> 2007
>> SP1 installed.
>> I just noticed today that OWA (Outlook Web Access) which was working fine
>> last year is not working properly anymore.
>> From an XP client, I can authenticate on the Webmail but all the
>> icons/pictures are missing (only the text and the background color in the
>> webpage)and whenever I click on a button or a link, nothing happens.
>> From a VISTA client, it's even worse and the users are redirected to a
>> blank
>> Web page that has a URL that resembles the following:
>> https://servername/owa/auth/logon.aspx?url=https://servername/owa&reason=0
>>
>> I guess it has something to do with an Update Rollup for Exchange 2007
>> which
>> was not installed correctly.
>> Currently these update are installed:
>> Update Rollup 3 for Exchange 2007 Service Pack 1
>> Update Rollup 5 for Exchange 2007 Service Pack 1
>> and
>> Update Rollup 6 for Exchange 2007 Service Pack 1, just installed today
>> (issued by Microsoft on February 10, 2009).
>>
>> I cannot trace the issue to this last update since I don't use OWA very
>> often.
>> Do I need to reinstall the Update Rollup 6? If yes, do I need to
>> uninstall
>> all the Update Rollups before reinstalling Update Rollup 6?
>> What else can I do?
>>
>> Help much appreciated.
>> Nicolas
>>
>>
>>
>>
>>
>>
>>