we have a 2003 Active directory domain with 2 backend Exchange servers
in different locations and 1 FrontEnd providing mobile access and
POP3/IMAP to everyone.
MobileAdmin used to work fine. Now it works only on mailboxes on one of
the servers. When trying to access on second server we get:
"Failed to access user's Mailbox, verify that the mailbox and user
account are enabled and functional. "
Haven't found much useful information about this on-line.

Anyone?
Max

Are you sure that you don't have a firewall in the way that someone might
have reconfigured?
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Ed Crowley [MVP] wrote:
no, there is no firewall involved. Fact, this front-end allows OWA
access to those same mailboxes on the second server, but doesn't allow
MobileAdmin access.

Certificate issue?
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Ed Crowley [MVP] wrote:
I'm not sure. The existing certficate works for OWA services. Is there
something I need to config to make sure that MobileAdmin knows of the
certificate?

atomax@nospam.nospam wrote:
I just checked the W3SVC log. looks like I'm getting 401.1 and 401.2
errors when trying to access email addresses on the Wipe page. I'm
logged into the server as a member of the Domain Admin group, and the
various Exchange and Enterprise Domain groups.
In IIS, I found that the server that did allow Wipe access does not have
  Certificates enabled on the Directory Security tab. The other server
does have it enabled and had a self-named certificate. I removed it,
restarted the service, but it didn't make a difference.
Per threads I've found on the web, the IP address is unassigned, and in
the /Exadmin virtdir's properties on the Directory security tab, the
'Require secure channel' is not selected.

The transaction log is empty.

And I'm getting really frustrated

Anyone can shed some light here?

Max

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