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1 User, 2 AD Accounts / Email Addys - Want 'From' to be the same

Author
10 Mar 2009 5:16 PM
Lori
Jane Smith has had an AD account for years with an email addy of
jsm***@abc.com.  She is running Outlook 2000 where all her email is delivered
to a pst.

Jane wanted a second separate mailbox (vs an alias) so I created an AD
account of Jane B. Smith with an email addy of j***@abc.com.  I added that to
her Outlook 2000 profile as an 'additional mailbox'.

When something is sent to j***@abc.com & she replies, the reply comes from
j***@abc.com (the new / secondary account).  Instead I want the reply to come
from jsm***@abc.com (the old / primary account). 

Currently she forces it to come from jsm***@abc.com by manually selecting
her name from the GAL in the From field and then hitting Send.

How do I make the reply come from jsm***@abc.com without any user interaction?

Thanks!

Author
10 Mar 2009 5:30 PM
Martin Blackstone [MVP]
Not exactly the answer to your question, but here is what you will probably
need to get.
http://www.ivasoft.biz/choosefrom.shtml



Show quoteHide quote
"Lori" <L***@discussions.microsoft.com> wrote in message
news:CCCF3A72-32BB-45DF-8FC4-3E17D0DDB427@microsoft.com...
> Jane Smith has had an AD account for years with an email addy of
> jsm***@abc.com.  She is running Outlook 2000 where all her email is
> delivered
> to a pst.
>
> Jane wanted a second separate mailbox (vs an alias) so I created an AD
> account of Jane B. Smith with an email addy of j***@abc.com.  I added that
> to
> her Outlook 2000 profile as an 'additional mailbox'.
>
> When something is sent to j***@abc.com & she replies, the reply comes from
> j***@abc.com (the new / secondary account).  Instead I want the reply to
> come
> from jsm***@abc.com (the old / primary account).
>
> Currently she forces it to come from jsm***@abc.com by manually selecting
> her name from the GAL in the From field and then hitting Send.
>
> How do I make the reply come from jsm***@abc.com without any user
> interaction?
>
> Thanks!
Author
10 Mar 2009 5:52 PM
Lori
Interesting because in the first paragraph it says:

"he can not send the message as john.***@companyb.com because this behaviour
is by design in Exchange server."

But she IS sending as the 2nd user!!  I want it to default to the PRIMARY
user which is supposedly "by design"!!

Sidenote: It's the same domain in my case.

Show quoteHide quote
"Martin Blackstone [MVP]" wrote:

> Not exactly the answer to your question, but here is what you will probably
> need to get.
> http://www.ivasoft.biz/choosefrom.shtml
>
>
>
> "Lori" <L***@discussions.microsoft.com> wrote in message
> news:CCCF3A72-32BB-45DF-8FC4-3E17D0DDB427@microsoft.com...
> > Jane Smith has had an AD account for years with an email addy of
> > jsm***@abc.com.  She is running Outlook 2000 where all her email is
> > delivered
> > to a pst.
> >
> > Jane wanted a second separate mailbox (vs an alias) so I created an AD
> > account of Jane B. Smith with an email addy of j***@abc.com.  I added that
> > to
> > her Outlook 2000 profile as an 'additional mailbox'.
> >
> > When something is sent to j***@abc.com & she replies, the reply comes from
> > j***@abc.com (the new / secondary account).  Instead I want the reply to
> > come
> > from jsm***@abc.com (the old / primary account).
> >
> > Currently she forces it to come from jsm***@abc.com by manually selecting
> > her name from the GAL in the From field and then hitting Send.
> >
> > How do I make the reply come from jsm***@abc.com without any user
> > interaction?
> >
> > Thanks!
>
>
Author
10 Mar 2009 6:12 PM
Martin Blackstone [MVP]
When you added the new account to Outlook did you add it under the "Open
these additional mailboxes" or how?

Show quoteHide quote
"Lori" <L***@discussions.microsoft.com> wrote in message
news:E091919B-6C00-41AE-B8D1-A85F4F053761@microsoft.com...
> Interesting because in the first paragraph it says:
>
> "he can not send the message as john.***@companyb.com because this
> behaviour
> is by design in Exchange server."
>
> But she IS sending as the 2nd user!!  I want it to default to the PRIMARY
> user which is supposedly "by design"!!
>
> Sidenote: It's the same domain in my case.
>
> "Martin Blackstone [MVP]" wrote:
>
>> Not exactly the answer to your question, but here is what you will
>> probably
>> need to get.
>> http://www.ivasoft.biz/choosefrom.shtml
>>
>>
>>
>> "Lori" <L***@discussions.microsoft.com> wrote in message
>> news:CCCF3A72-32BB-45DF-8FC4-3E17D0DDB427@microsoft.com...
>> > Jane Smith has had an AD account for years with an email addy of
>> > jsm***@abc.com.  She is running Outlook 2000 where all her email is
>> > delivered
>> > to a pst.
>> >
>> > Jane wanted a second separate mailbox (vs an alias) so I created an AD
>> > account of Jane B. Smith with an email addy of j***@abc.com.  I added
>> > that
>> > to
>> > her Outlook 2000 profile as an 'additional mailbox'.
>> >
>> > When something is sent to j***@abc.com & she replies, the reply comes
>> > from
>> > j***@abc.com (the new / secondary account).  Instead I want the reply
>> > to
>> > come
>> > from jsm***@abc.com (the old / primary account).
>> >
>> > Currently she forces it to come from jsm***@abc.com by manually
>> > selecting
>> > her name from the GAL in the From field and then hitting Send.
>> >
>> > How do I make the reply come from jsm***@abc.com without any user
>> > interaction?
>> >
>> > Thanks!
>>
>>
Author
10 Mar 2009 6:43 PM
Lori
Right click Outlook icon on desktop
Properties
Highlight Microsoft Exchange Server
Properties
Advanced tab
In Mailboxes section
Add
Typed Smith, Jane. B
OK, etc.


Show quoteHide quote
"Martin Blackstone [MVP]" wrote:

> When you added the new account to Outlook did you add it under the "Open
> these additional mailboxes" or how?
>
> "Lori" <L***@discussions.microsoft.com> wrote in message
> news:E091919B-6C00-41AE-B8D1-A85F4F053761@microsoft.com...
> > Interesting because in the first paragraph it says:
> >
> > "he can not send the message as john.***@companyb.com because this
> > behaviour
> > is by design in Exchange server."
> >
> > But she IS sending as the 2nd user!!  I want it to default to the PRIMARY
> > user which is supposedly "by design"!!
> >
> > Sidenote: It's the same domain in my case.
> >
> > "Martin Blackstone [MVP]" wrote:
> >
> >> Not exactly the answer to your question, but here is what you will
> >> probably
> >> need to get.
> >> http://www.ivasoft.biz/choosefrom.shtml
> >>
> >>
> >>
> >> "Lori" <L***@discussions.microsoft.com> wrote in message
> >> news:CCCF3A72-32BB-45DF-8FC4-3E17D0DDB427@microsoft.com...
> >> > Jane Smith has had an AD account for years with an email addy of
> >> > jsm***@abc.com.  She is running Outlook 2000 where all her email is
> >> > delivered
> >> > to a pst.
> >> >
> >> > Jane wanted a second separate mailbox (vs an alias) so I created an AD
> >> > account of Jane B. Smith with an email addy of j***@abc.com.  I added
> >> > that
> >> > to
> >> > her Outlook 2000 profile as an 'additional mailbox'.
> >> >
> >> > When something is sent to j***@abc.com & she replies, the reply comes
> >> > from
> >> > j***@abc.com (the new / secondary account).  Instead I want the reply
> >> > to
> >> > come
> >> > from jsm***@abc.com (the old / primary account).
> >> >
> >> > Currently she forces it to come from jsm***@abc.com by manually
> >> > selecting
> >> > her name from the GAL in the From field and then hitting Send.
> >> >
> >> > How do I make the reply come from jsm***@abc.com without any user
> >> > interaction?
> >> >
> >> > Thanks!
> >>
> >>
>
Author
10 Mar 2009 8:54 PM
Martin Blackstone [MVP]
Unfortunately I'm at something of a loss. I haven't seen Outlook 2000 in
years. However I do know they changed the profile configuration
substantially since then.
I'm sorry....

Show quoteHide quote
"Lori" <L***@discussions.microsoft.com> wrote in message
news:3A2ECFDB-C443-45FE-A610-159740207EA6@microsoft.com...
> Right click Outlook icon on desktop
> Properties
> Highlight Microsoft Exchange Server
> Properties
> Advanced tab
> In Mailboxes section
> Add
> Typed Smith, Jane. B
> OK, etc.
>
>
> "Martin Blackstone [MVP]" wrote:
>
>> When you added the new account to Outlook did you add it under the "Open
>> these additional mailboxes" or how?
>>
>> "Lori" <L***@discussions.microsoft.com> wrote in message
>> news:E091919B-6C00-41AE-B8D1-A85F4F053761@microsoft.com...
>> > Interesting because in the first paragraph it says:
>> >
>> > "he can not send the message as john.***@companyb.com because this
>> > behaviour
>> > is by design in Exchange server."
>> >
>> > But she IS sending as the 2nd user!!  I want it to default to the
>> > PRIMARY
>> > user which is supposedly "by design"!!
>> >
>> > Sidenote: It's the same domain in my case.
>> >
>> > "Martin Blackstone [MVP]" wrote:
>> >
>> >> Not exactly the answer to your question, but here is what you will
>> >> probably
>> >> need to get.
>> >> http://www.ivasoft.biz/choosefrom.shtml
>> >>
>> >>
>> >>
>> >> "Lori" <L***@discussions.microsoft.com> wrote in message
>> >> news:CCCF3A72-32BB-45DF-8FC4-3E17D0DDB427@microsoft.com...
>> >> > Jane Smith has had an AD account for years with an email addy of
>> >> > jsm***@abc.com.  She is running Outlook 2000 where all her email is
>> >> > delivered
>> >> > to a pst.
>> >> >
>> >> > Jane wanted a second separate mailbox (vs an alias) so I created an
>> >> > AD
>> >> > account of Jane B. Smith with an email addy of j***@abc.com.  I
>> >> > added
>> >> > that
>> >> > to
>> >> > her Outlook 2000 profile as an 'additional mailbox'.
>> >> >
>> >> > When something is sent to j***@abc.com & she replies, the reply
>> >> > comes
>> >> > from
>> >> > j***@abc.com (the new / secondary account).  Instead I want the
>> >> > reply
>> >> > to
>> >> > come
>> >> > from jsm***@abc.com (the old / primary account).
>> >> >
>> >> > Currently she forces it to come from jsm***@abc.com by manually
>> >> > selecting
>> >> > her name from the GAL in the From field and then hitting Send.
>> >> >
>> >> > How do I make the reply come from jsm***@abc.com without any user
>> >> > interaction?
>> >> >
>> >> > Thanks!
>> >>
>> >>
>>
Author
11 Mar 2009 12:25 AM
Lanwench [MVP - Exchange]
Lori <L***@discussions.microsoft.com> wrote:
> Jane Smith has had an AD account for years with an email addy of
> jsm***@abc.com.  She is running Outlook 2000

OT, but you need to get people off that. It's ancient, seriously buggy, and
unsupported. What version of Exchange? W/2003 you've got licenses for
Outlook 2003, you know.

>  where all her email is
> delivered to a pst.

Oh, my, more OT, but you should put a stop to that. No PST files should be
in use when you have Exchange. The list of reasons for that is far too long
for me to type in here.
>
> Jane wanted a second separate mailbox (vs an alias)

For what purpose? If it's to segregate mail sent to another address easily,
you could've set her up with a DL...

> so I created an AD
> account of Jane B. Smith with an email addy of j***@abc.com.  I added
> that to her Outlook 2000 profile as an 'additional mailbox'.
>
> When something is sent to j***@abc.com & she replies, the reply comes
> from j***@abc.com (the new / secondary account).  Instead I want the
> reply to come from jsm***@abc.com (the old / primary account).

This is how it works. I don't think Outlook 2000 can handle this as
seamlessly as OL2003/2007 can - those versions will use the addy to which
the message was sent, as the reply address, presuming she has "send as"
rights on the 2nd mailbox.

She can use the from field if this isn't approrpriate.

But as mentioned, I'd question the need for her to have two mailboxes,
honestly.
>
> Currently she forces it to come from jsm***@abc.com by manually
> selecting
> her name from the GAL in the From field and then hitting Send.
>
> How do I make the reply come from jsm***@abc.com without any user
> interaction?

Ivasoft may have something, but I don't know that it will help you with this
config.
Show quoteHide quote
>
> Thanks!
Author
11 Mar 2009 1:00 PM
Lori
Lanwench, I am cracking up.  I can totally hear the groans as you were
reading this.  ;)

OK, so much to comment on!

First, mgmnt won't spring for a newer version of Office b/c they see no
need.  HOWEVER, no, I did NOT realize that Exchange 2003 (which we ARE
running) comes with licenses for Outlook 2003!!  I'm SO making a call to my
MS vendor TODAY!!!!

Second, moving people from the pst to the mailbox is (HAS been!) on my to-do
list.  I'm solo & am B-U-R-I-E-D in projects that need to be done yesterday
so making this change hasn't been high on the prioirty list since all else in
the world of email has been running smoothly.

Third, here's the story:  Jane is a recruiter.  So when she does a job
posting she gets 1000 emails slammed into her inbox.   Her 'real' email gets
buried in a ton of garbage.  I set her up with a second mailbox to keep the 2
cleanly apart.  As she responds to the good resumes she wants it to come from
her original email account so the person now has her 'real' email addy. 
THAT'S the goal here.

Fourth, yes, right now she's just manually changing the 'From' to her 'real'
emal addy before she sends it.  I just wanted to make that step automatic for
her & honestly thought it would be a quickie setting change somewhere in her
AD Exchange mailbox settings / permissions to make it happen!

Hope that covers everything and again, thanks for the laughs first thing in
the a.m. ;)

Show quoteHide quote
"Lanwench [MVP - Exchange]" wrote:

> Lori <L***@discussions.microsoft.com> wrote:
> > Jane Smith has had an AD account for years with an email addy of
> > jsm***@abc.com.  She is running Outlook 2000
>
> OT, but you need to get people off that. It's ancient, seriously buggy, and
> unsupported. What version of Exchange? W/2003 you've got licenses for
> Outlook 2003, you know.
>
> >  where all her email is
> > delivered to a pst.
>
> Oh, my, more OT, but you should put a stop to that. No PST files should be
> in use when you have Exchange. The list of reasons for that is far too long
> for me to type in here.
> >
> > Jane wanted a second separate mailbox (vs an alias)
>
> For what purpose? If it's to segregate mail sent to another address easily,
> you could've set her up with a DL...
>
> > so I created an AD
> > account of Jane B. Smith with an email addy of j***@abc.com.  I added
> > that to her Outlook 2000 profile as an 'additional mailbox'.
> >
> > When something is sent to j***@abc.com & she replies, the reply comes
> > from j***@abc.com (the new / secondary account).  Instead I want the
> > reply to come from jsm***@abc.com (the old / primary account).
>
> This is how it works. I don't think Outlook 2000 can handle this as
> seamlessly as OL2003/2007 can - those versions will use the addy to which
> the message was sent, as the reply address, presuming she has "send as"
> rights on the 2nd mailbox.
>
> She can use the from field if this isn't approrpriate.
>
> But as mentioned, I'd question the need for her to have two mailboxes,
> honestly.
> >
> > Currently she forces it to come from jsm***@abc.com by manually
> > selecting
> > her name from the GAL in the From field and then hitting Send.
> >
> > How do I make the reply come from jsm***@abc.com without any user
> > interaction?
>
> Ivasoft may have something, but I don't know that it will help you with this
> config.
> >
> > Thanks!
>
>
>
>
Author
11 Mar 2009 2:41 PM
Lanwench [MVP - Exchange]
Lori <L***@discussions.microsoft.com> wrote:
> Lanwench, I am cracking up.  I can totally hear the groans as you were
> reading this.  ;)

Awww, and I thought I was being so subtle ;-)
>
> OK, so much to comment on!
>
> First, mgmnt won't spring for a newer version of Office b/c they see
> no need.  HOWEVER, no, I did NOT realize that Exchange 2003 (which we
> ARE running) comes with licenses for Outlook 2003!!  I'm SO making a
> call to my MS vendor TODAY!!!!

Cool. Note that if you don't use the same version of Word as Outlook you
won't be able to use Word as email editor (which is evil anyway) or do mail
merge. But everything else is SO much better.
>
> Second, moving people from the pst to the mailbox is (HAS been!) on
> my to-do list.  I'm solo & am B-U-R-I-E-D in projects that need to be
> done yesterday so making this change hasn't been high on the prioirty
> list since all else in the world of email has been running smoothly.

Sure. Here's some ammo, though. http://www.archiving101.com/?p=19 - check
out Ed Crowley's comments.
>
> Third, here's the story:  Jane is a recruiter.  So when she does a job
> posting she gets 1000 emails slammed into her inbox.   Her 'real'
> email gets buried in a ton of garbage.  I set her up with a second
> mailbox to keep the 2 cleanly apart.  As she responds to the good
> resumes she wants it to come from her original email account so the
> person now has her 'real' email addy. THAT'S the goal here.

OK, that makes sense. She could of course use OWA for that, you know....but
she couldn't reply as another address.
>
> Fourth, yes, right now she's just manually changing the 'From' to her
> 'real' emal addy before she sends it.  I just wanted to make that
> step automatic for her & honestly thought it would be a quickie
> setting change somewhere in her AD Exchange mailbox settings /
> permissions to make it happen!

Nope, sorry. Perhaps Ivasoft will be able to help - ?
>
> Hope that covers everything and again, thanks for the laughs first
> thing in the a.m. ;)

Hey, glad to amuse :)

Show quoteHide quote
>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Lori <L***@discussions.microsoft.com> wrote:
>>> Jane Smith has had an AD account for years with an email addy of
>>> jsm***@abc.com.  She is running Outlook 2000
>>
>> OT, but you need to get people off that. It's ancient, seriously
>> buggy, and unsupported. What version of Exchange? W/2003 you've got
>> licenses for Outlook 2003, you know.
>>
>>>  where all her email is
>>> delivered to a pst.
>>
>> Oh, my, more OT, but you should put a stop to that. No PST files
>> should be in use when you have Exchange. The list of reasons for
>> that is far too long for me to type in here.
>>>
>>> Jane wanted a second separate mailbox (vs an alias)
>>
>> For what purpose? If it's to segregate mail sent to another address
>> easily, you could've set her up with a DL...
>>
>>> so I created an AD
>>> account of Jane B. Smith with an email addy of j***@abc.com.  I
>>> added that to her Outlook 2000 profile as an 'additional mailbox'.
>>>
>>> When something is sent to j***@abc.com & she replies, the reply
>>> comes from j***@abc.com (the new / secondary account).  Instead I
>>> want the reply to come from jsm***@abc.com (the old / primary
>>> account).
>>
>> This is how it works. I don't think Outlook 2000 can handle this as
>> seamlessly as OL2003/2007 can - those versions will use the addy to
>> which the message was sent, as the reply address, presuming she has
>> "send as" rights on the 2nd mailbox.
>>
>> She can use the from field if this isn't approrpriate.
>>
>> But as mentioned, I'd question the need for her to have two
>> mailboxes, honestly.
>>>
>>> Currently she forces it to come from jsm***@abc.com by manually
>>> selecting
>>> her name from the GAL in the From field and then hitting Send.
>>>
>>> How do I make the reply come from jsm***@abc.com without any user
>>> interaction?
>>
>> Ivasoft may have something, but I don't know that it will help you
>> with this config.
>>>
>>> Thanks!
Author
12 Mar 2009 5:49 PM
Victor Ivanidze
Thanks, Lanwench!
I think SetFrom utility could solve Lori's problem:
http://www.ivasoft.com/setfrom.shtml
But it works only with Outlook 2003/2007.

Regards,
Victor Ivanidze

"Lanwench [MVP - Exchange]"
<lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message
Show quoteHide quote
news:uAPUJeloJHA.5360@TK2MSFTNGP03.phx.gbl...
> Lori <L***@discussions.microsoft.com> wrote:
>> Lanwench, I am cracking up.  I can totally hear the groans as you were
>> reading this.  ;)
>
> Awww, and I thought I was being so subtle ;-)
>>
>> OK, so much to comment on!
>>
>> First, mgmnt won't spring for a newer version of Office b/c they see
>> no need.  HOWEVER, no, I did NOT realize that Exchange 2003 (which we
>> ARE running) comes with licenses for Outlook 2003!!  I'm SO making a
>> call to my MS vendor TODAY!!!!
>
> Cool. Note that if you don't use the same version of Word as Outlook you
> won't be able to use Word as email editor (which is evil anyway) or do
> mail merge. But everything else is SO much better.
>>
>> Second, moving people from the pst to the mailbox is (HAS been!) on
>> my to-do list.  I'm solo & am B-U-R-I-E-D in projects that need to be
>> done yesterday so making this change hasn't been high on the prioirty
>> list since all else in the world of email has been running smoothly.
>
> Sure. Here's some ammo, though. http://www.archiving101.com/?p=19 - check
> out Ed Crowley's comments.
>>
>> Third, here's the story:  Jane is a recruiter.  So when she does a job
>> posting she gets 1000 emails slammed into her inbox.   Her 'real'
>> email gets buried in a ton of garbage.  I set her up with a second
>> mailbox to keep the 2 cleanly apart.  As she responds to the good
>> resumes she wants it to come from her original email account so the
>> person now has her 'real' email addy. THAT'S the goal here.
>
> OK, that makes sense. She could of course use OWA for that, you
> know....but she couldn't reply as another address.
>>
>> Fourth, yes, right now she's just manually changing the 'From' to her
>> 'real' emal addy before she sends it.  I just wanted to make that
>> step automatic for her & honestly thought it would be a quickie
>> setting change somewhere in her AD Exchange mailbox settings /
>> permissions to make it happen!
>
> Nope, sorry. Perhaps Ivasoft will be able to help - ?
>>
>> Hope that covers everything and again, thanks for the laughs first
>> thing in the a.m. ;)
>
> Hey, glad to amuse :)
>
>>
>> "Lanwench [MVP - Exchange]" wrote:
>>
>>> Lori <L***@discussions.microsoft.com> wrote:
>>>> Jane Smith has had an AD account for years with an email addy of
>>>> jsm***@abc.com.  She is running Outlook 2000
>>>
>>> OT, but you need to get people off that. It's ancient, seriously
>>> buggy, and unsupported. What version of Exchange? W/2003 you've got
>>> licenses for Outlook 2003, you know.
>>>
>>>>  where all her email is
>>>> delivered to a pst.
>>>
>>> Oh, my, more OT, but you should put a stop to that. No PST files
>>> should be in use when you have Exchange. The list of reasons for
>>> that is far too long for me to type in here.
>>>>
>>>> Jane wanted a second separate mailbox (vs an alias)
>>>
>>> For what purpose? If it's to segregate mail sent to another address
>>> easily, you could've set her up with a DL...
>>>
>>>> so I created an AD
>>>> account of Jane B. Smith with an email addy of j***@abc.com.  I
>>>> added that to her Outlook 2000 profile as an 'additional mailbox'.
>>>>
>>>> When something is sent to j***@abc.com & she replies, the reply
>>>> comes from j***@abc.com (the new / secondary account).  Instead I
>>>> want the reply to come from jsm***@abc.com (the old / primary
>>>> account).
>>>
>>> This is how it works. I don't think Outlook 2000 can handle this as
>>> seamlessly as OL2003/2007 can - those versions will use the addy to
>>> which the message was sent, as the reply address, presuming she has
>>> "send as" rights on the 2nd mailbox.
>>>
>>> She can use the from field if this isn't approrpriate.
>>>
>>> But as mentioned, I'd question the need for her to have two
>>> mailboxes, honestly.
>>>>
>>>> Currently she forces it to come from jsm***@abc.com by manually
>>>> selecting
>>>> her name from the GAL in the From field and then hitting Send.
>>>>
>>>> How do I make the reply come from jsm***@abc.com without any user
>>>> interaction?
>>>
>>> Ivasoft may have something, but I don't know that it will help you
>>> with this config.
>>>>
>>>> Thanks!
>
>
>