> We have emails coming into a servicerequest@domain email address,
> which in turn is forwarded out to some internal addresses in addition
> to maintenance personnel in the field, the latter going to their cell
> phones via SMS. The inbound email reaches all internal mailboxes, but
> the same rule doesn't forward the emails to the SMS users.
> Conversely, if any internal users sends an email to the
> servicerequest@domain, all users including SMS users receive it.
>
> In a nutshell we've created contacts in Exchange for the SMS users,
> and we've added the SMS email addresses to a group that also includes
> internal users. Occasionally, an email seems to sneak out to a SMS
> user, but I can't any rhyme or reason as to why it works when it does.
>
> Thanks

"Lanwench [MVP - Exchange]" wrote:

> Allyn <Al***@discussions.microsoft.com> wrote:
> > We have emails coming into a servicerequest@domain email address,
> > which in turn is forwarded out to some internal addresses in addition
> > to maintenance personnel in the field, the latter going to their cell
> > phones via SMS. The inbound email reaches all internal mailboxes, but
> > the same rule doesn't forward the emails to the SMS users.
> > Conversely, if any internal users sends an email to the
> > servicerequest@domain, all users including SMS users receive it.
> >
> > In a nutshell we've created contacts in Exchange for the SMS users,
> > and we've added the SMS email addresses to a group that also includes
> > internal users. Occasionally, an email seems to sneak out to a SMS
> > user, but I can't any rhyme or reason as to why it works when it does.
> >
> > Thanks
>
> Version & SP levels of everything might help....plus NDRs, and message
> tracking, SMTP logging you've seen.
>
>
>

"Lanwench [MVP - Exchange]" wrote:

> Allyn <Al***@discussions.microsoft.com> wrote:
> > We have emails coming into a servicerequest@domain email address,
> > which in turn is forwarded out to some internal addresses in addition
> > to maintenance personnel in the field, the latter going to their cell
> > phones via SMS. The inbound email reaches all internal mailboxes, but
> > the same rule doesn't forward the emails to the SMS users.
> > Conversely, if any internal users sends an email to the
> > servicerequest@domain, all users including SMS users receive it.
> >
> > In a nutshell we've created contacts in Exchange for the SMS users,
> > and we've added the SMS email addresses to a group that also includes
> > internal users. Occasionally, an email seems to sneak out to a SMS
> > user, but I can't any rhyme or reason as to why it works when it does.
> >
> > Thanks
>
> Version & SP levels of everything might help....plus NDRs, and message
> tracking, SMTP logging you've seen.
>
>
>

> "Lanwench [MVP - Exchange]" wrote:
>
>> Allyn <Al***@discussions.microsoft.com> wrote:
>>> We have emails coming into a servicerequest@domain email address,
>>> which in turn is forwarded out to some internal addresses in
>>> addition to maintenance personnel in the field, the latter going to
>>> their cell phones via SMS. The inbound email reaches all internal
>>> mailboxes, but the same rule doesn't forward the emails to the SMS
>>> users. Conversely, if any internal users sends an email to the
>>> servicerequest@domain, all users including SMS users receive it.
>>>
>>> In a nutshell we've created contacts in Exchange for the SMS users,
>>> and we've added the SMS email addresses to a group that also
>>> includes internal users. Occasionally, an email seems to sneak out
>>> to a SMS user, but I can't any rhyme or reason as to why it works
>>> when it does.
>>>
>>> Thanks
>>
>> Version & SP levels of everything might help....plus NDRs, and
>> message tracking, SMTP logging you've seen.
>>
>>
>>
>
> I need to clarify that in the message tracking and logs, I see the
> inbound service request go to internal users - there just isn't
> anything to the SMS server. It doesn't appear to even try to deliver
> the email.