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Old email sent after moving private store database

Author
24 Apr 2009 4:28 PM
chigrboy
Hi,

I have a client that has an Exchange 2003 server residing on a Server 2003
installation. Last night I needed to move the public and private databases to
new drives (same server, different volume).

Right after the move was complete users started getting undeliverable and
worse, confused responses to mail that, while just recieved by the
reciepeint, had been sent as far back as December2008 by the folks in this
office.

This has caused great concearn of course by everyone and the company owner
is expecting an explaination, rightfully so, but I haven't a clue as to way
this happened.
This did occur last time they had to move the database (whomever implemented
this exchange server did a poor job of planning).
The server has been rebooted between the dates of the messages and the
exchange services have been stopped and started again during this time.

No messages were ever spotted sitting in the VS1 queue folder.

Where could have these messages been stuck?
Why was there no "Delivery delayed..." msgs?
Why weren't they sent until the databases were moved?
HOW CAN I FIX THIS AND PREVENT IT FROM EVER HAPPENING AGAIN???
Has anyone else had this happen?

Thanks!

Author
24 Apr 2009 4:38 PM
Lanwench [MVP - Exchange]
chigrboy <chigr***@discussions.microsoft.com> wrote:
Show quoteHide quote
> Hi,
>
> I have a client that has an Exchange 2003 server residing on a Server
> 2003 installation. Last night I needed to move the public and private
> databases to new drives (same server, different volume).
>
> Right after the move was complete users started getting undeliverable
> and worse, confused responses to mail that, while just recieved by the
> reciepeint, had been sent as far back as December2008 by the folks in
> this office.
>
> This has caused great concearn of course by everyone and the company
> owner is expecting an explaination, rightfully so, but I haven't a
> clue as to way this happened.
> This did occur last time they had to move the database (whomever
> implemented this exchange server did a poor job of planning).
> The server has been rebooted between the dates of the messages and the
> exchange services have been stopped and started again during this
> time.
>
> No messages were ever spotted sitting in the VS1 queue folder.
>
> Where could have these messages been stuck?
> Why was there no "Delivery delayed..." msgs?
> Why weren't they sent until the databases were moved?
> HOW CAN I FIX THIS AND PREVENT IT FROM EVER HAPPENING AGAIN???
> Has anyone else had this happen?
>
> Thanks!

Embarrassing, isn't it?
See if
http://windowsitpro.com/article/articleid/50422/have-you-checked-your-smtp-mailbox-temporary-tables-lately.html
helps.
Author
24 Apr 2009 5:06 PM
chigrboy
Thanks Lanwench (fantastic user name!),

This gives me a good place to start as I had no clue where to begin.
Embarrassing??? HELL YES!
But it's far more troubling that that!

If anyone else has any ideas whilst I try Lanwench's link please post.

Thanks!!!

Show quoteHide quote
"Lanwench [MVP - Exchange]" wrote:

> chigrboy <chigr***@discussions.microsoft.com> wrote:
> > Hi,
> >
> > I have a client that has an Exchange 2003 server residing on a Server
> > 2003 installation. Last night I needed to move the public and private
> > databases to new drives (same server, different volume).
> >
> > Right after the move was complete users started getting undeliverable
> > and worse, confused responses to mail that, while just recieved by the
> > reciepeint, had been sent as far back as December2008 by the folks in
> > this office.
> >
> > This has caused great concearn of course by everyone and the company
> > owner is expecting an explaination, rightfully so, but I haven't a
> > clue as to way this happened.
> > This did occur last time they had to move the database (whomever
> > implemented this exchange server did a poor job of planning).
> > The server has been rebooted between the dates of the messages and the
> > exchange services have been stopped and started again during this
> > time.
> >
> > No messages were ever spotted sitting in the VS1 queue folder.
> >
> > Where could have these messages been stuck?
> > Why was there no "Delivery delayed..." msgs?
> > Why weren't they sent until the databases were moved?
> > HOW CAN I FIX THIS AND PREVENT IT FROM EVER HAPPENING AGAIN???
> > Has anyone else had this happen?
> >
> > Thanks!
>
> Embarrassing, isn't it?
> See if
> http://windowsitpro.com/article/articleid/50422/have-you-checked-your-smtp-mailbox-temporary-tables-lately.html
> helps.
>
>
>
Author
25 Apr 2009 6:50 AM
chigrboy
Lanwench,
My thanks to you again for that link, it got me started in the right
direction.
There's a hotfix available for this problem which I've installed and
hopefully can say resolved this issue. Time will tell.

Here's the link to that KB:
http://support.microsoft.com/kb/950757/

Show quoteHide quote
"chigrboy" wrote:

> Thanks Lanwench (fantastic user name!),
>
> This gives me a good place to start as I had no clue where to begin.
> Embarrassing??? HELL YES!
> But it's far more troubling that that!
>
> If anyone else has any ideas whilst I try Lanwench's link please post.
>
> Thanks!!!
>
> "Lanwench [MVP - Exchange]" wrote:
>
> > chigrboy <chigr***@discussions.microsoft.com> wrote:
> > > Hi,
> > >
> > > I have a client that has an Exchange 2003 server residing on a Server
> > > 2003 installation. Last night I needed to move the public and private
> > > databases to new drives (same server, different volume).
> > >
> > > Right after the move was complete users started getting undeliverable
> > > and worse, confused responses to mail that, while just recieved by the
> > > reciepeint, had been sent as far back as December2008 by the folks in
> > > this office.
> > >
> > > This has caused great concearn of course by everyone and the company
> > > owner is expecting an explaination, rightfully so, but I haven't a
> > > clue as to way this happened.
> > > This did occur last time they had to move the database (whomever
> > > implemented this exchange server did a poor job of planning).
> > > The server has been rebooted between the dates of the messages and the
> > > exchange services have been stopped and started again during this
> > > time.
> > >
> > > No messages were ever spotted sitting in the VS1 queue folder.
> > >
> > > Where could have these messages been stuck?
> > > Why was there no "Delivery delayed..." msgs?
> > > Why weren't they sent until the databases were moved?
> > > HOW CAN I FIX THIS AND PREVENT IT FROM EVER HAPPENING AGAIN???
> > > Has anyone else had this happen?
> > >
> > > Thanks!
> >
> > Embarrassing, isn't it?
> > See if
> > http://windowsitpro.com/article/articleid/50422/have-you-checked-your-smtp-mailbox-temporary-tables-lately.html
> > helps.
> >
> >
> >
Author
20 May 2009 2:42 PM
Lanwench [MVP - Exchange]
chigrboy <chigr***@discussions.microsoft.com> wrote:
> Lanwench,
> My thanks to you again for that link, it got me started in the right
> direction.
> There's a hotfix available for this problem which I've installed and
> hopefully can say resolved this issue. Time will tell.
>
> Here's the link to that KB:
> http://support.microsoft.com/kb/950757/

Hi - sorry, I lost track of this. Oops. Did the hotfix work?


Show quoteHide quote
>
> "chigrboy" wrote:
>
>> Thanks Lanwench (fantastic user name!),
>>
>> This gives me a good place to start as I had no clue where to begin.
>> Embarrassing??? HELL YES!
>> But it's far more troubling that that!
>>
>> If anyone else has any ideas whilst I try Lanwench's link please
>> post.
>>
>> Thanks!!!
>>
>> "Lanwench [MVP - Exchange]" wrote:
>>
>>> chigrboy <chigr***@discussions.microsoft.com> wrote:
>>>> Hi,
>>>>
>>>> I have a client that has an Exchange 2003 server residing on a
>>>> Server 2003 installation. Last night I needed to move the public
>>>> and private databases to new drives (same server, different
>>>> volume).
>>>>
>>>> Right after the move was complete users started getting
>>>> undeliverable and worse, confused responses to mail that, while
>>>> just recieved by the reciepeint, had been sent as far back as
>>>> December2008 by the folks in this office.
>>>>
>>>> This has caused great concearn of course by everyone and the
>>>> company owner is expecting an explaination, rightfully so, but I
>>>> haven't a clue as to way this happened.
>>>> This did occur last time they had to move the database (whomever
>>>> implemented this exchange server did a poor job of planning).
>>>> The server has been rebooted between the dates of the messages and
>>>> the exchange services have been stopped and started again during
>>>> this time.
>>>>
>>>> No messages were ever spotted sitting in the VS1 queue folder.
>>>>
>>>> Where could have these messages been stuck?
>>>> Why was there no "Delivery delayed..." msgs?
>>>> Why weren't they sent until the databases were moved?
>>>> HOW CAN I FIX THIS AND PREVENT IT FROM EVER HAPPENING AGAIN???
>>>> Has anyone else had this happen?
>>>>
>>>> Thanks!
>>>
>>> Embarrassing, isn't it?
>>> See if
>>> http://windowsitpro.com/article/articleid/50422/have-you-checked-your-smtp-mailbox-temporary-tables-lately.html
>>> helps.
Author
20 May 2009 4:29 PM
chigrboy
Lanwench,

Thanks for the followup. Yes - so far so good with the hotfix.
I haven't seen any "stuck" email in the temp tables since the hotfix.


Show quoteHide quote
"Lanwench [MVP - Exchange]" wrote:

> chigrboy <chigr***@discussions.microsoft.com> wrote:
> > Lanwench,
> > My thanks to you again for that link, it got me started in the right
> > direction.
> > There's a hotfix available for this problem which I've installed and
> > hopefully can say resolved this issue. Time will tell.
> >
> > Here's the link to that KB:
> > http://support.microsoft.com/kb/950757/
>
> Hi - sorry, I lost track of this. Oops. Did the hotfix work?
>
>
> >
> > "chigrboy" wrote:
> >
> >> Thanks Lanwench (fantastic user name!),
> >>
> >> This gives me a good place to start as I had no clue where to begin.
> >> Embarrassing??? HELL YES!
> >> But it's far more troubling that that!
> >>
> >> If anyone else has any ideas whilst I try Lanwench's link please
> >> post.
> >>
> >> Thanks!!!
> >>
> >> "Lanwench [MVP - Exchange]" wrote:
> >>
> >>> chigrboy <chigr***@discussions.microsoft.com> wrote:
> >>>> Hi,
> >>>>
> >>>> I have a client that has an Exchange 2003 server residing on a
> >>>> Server 2003 installation. Last night I needed to move the public
> >>>> and private databases to new drives (same server, different
> >>>> volume).
> >>>>
> >>>> Right after the move was complete users started getting
> >>>> undeliverable and worse, confused responses to mail that, while
> >>>> just recieved by the reciepeint, had been sent as far back as
> >>>> December2008 by the folks in this office.
> >>>>
> >>>> This has caused great concearn of course by everyone and the
> >>>> company owner is expecting an explaination, rightfully so, but I
> >>>> haven't a clue as to way this happened.
> >>>> This did occur last time they had to move the database (whomever
> >>>> implemented this exchange server did a poor job of planning).
> >>>> The server has been rebooted between the dates of the messages and
> >>>> the exchange services have been stopped and started again during
> >>>> this time.
> >>>>
> >>>> No messages were ever spotted sitting in the VS1 queue folder.
> >>>>
> >>>> Where could have these messages been stuck?
> >>>> Why was there no "Delivery delayed..." msgs?
> >>>> Why weren't they sent until the databases were moved?
> >>>> HOW CAN I FIX THIS AND PREVENT IT FROM EVER HAPPENING AGAIN???
> >>>> Has anyone else had this happen?
> >>>>
> >>>> Thanks!
> >>>
> >>> Embarrassing, isn't it?
> >>> See if
> >>> http://windowsitpro.com/article/articleid/50422/have-you-checked-your-smtp-mailbox-temporary-tables-lately.html
> >>> helps.
>
>
>
>