Missing emails

5 May 2009 1:05 AM

genghiz

Hello All:

I have a mystery at my hand, one of the users claim he is not getting emails
from a particular source, exchange message tracking proves the messages have
been delivered. I searched all the outlook mail folder on the users
computer but no luck. The user does not have any rules, searching the junk
email folder didn't help either. I have even looked at the "recover deleted
items".

any input will be appreciated.

5 May 2009 4:44 AM

Tan Tran

If it just happen to one source and logging shown it has entered to xchange
then i suggest to can telnet to exchange locally, do "mail from" that
pariticular email address and see what happen?

Cheers,

Tan,

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"genghiz" <g**@ghiz.net> wrote in message
news:OHy4$1RzJHA.480@TK2MSFTNGP06.phx.gbl...
> Hello All:
>
> I have a mystery at my hand, one of the users claim he is not getting
> emails from a particular source, exchange message tracking proves the
> messages have been delivered. I searched all the outlook mail folder on
> the users computer but no luck. The user does not have any rules,
> searching the junk email folder didn't help either. I have even looked at
> the "recover deleted items".
>
> any input will be appreciated.
>

5 May 2009 10:56 AM

genghiz

Thanks Tran, can you please provide little more detail how to run this test
with telneting.

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"Tan Tran" <tan_tra***@hotmail.com> wrote in message
news:O5NcowTzJHA.5032@TK2MSFTNGP05.phx.gbl...
> If it just happen to one source and logging shown it has entered to
> xchange then i suggest to can telnet to exchange locally, do "mail from"
> that pariticular email address and see what happen?
>
> Cheers,
>
> Tan,
>
> "genghiz" <g**@ghiz.net> wrote in message
> news:OHy4$1RzJHA.480@TK2MSFTNGP06.phx.gbl...
>> Hello All:
>>
>> I have a mystery at my hand, one of the users claim he is not getting
>> emails from a particular source, exchange message tracking proves the
>> messages have been delivered. I searched all the outlook mail folder on
>> the users computer but no luck. The user does not have any rules,
>> searching the junk email folder didn't help either. I have even looked at
>> the "recover deleted items".
>>
>> any input will be appreciated.
>>
>
>

5 May 2009 3:11 PM

Mark Morowczynski

Try using Exmerge to scan his inbox to see if it copies it and
extracts it.

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On May 5, 5:56 am, "genghiz" <g***@ghiz.net> wrote:
> Thanks Tran, can you please provide little more detail how to run this test
> with telneting.
>
> "Tan Tran" <tan_tra***@hotmail.com> wrote in message
>
> news:O5NcowTzJHA.5032@TK2MSFTNGP05.phx.gbl...
>
> > If it just happen to one source and logging shown it has entered to
> > xchange then i suggest to can telnet to exchange locally, do "mail from"
> > that pariticular email address and see what happen?
>
> > Cheers,
>
> > Tan,
>
> > "genghiz" <g***@ghiz.net> wrote in message
> >news:OHy4$1RzJHA.480@TK2MSFTNGP06.phx.gbl...
> >> Hello All:
>
> >> I have a mystery at my hand, one of the users claim he is not getting
> >> emails from a particular source, exchange message tracking proves the
> >> messages have been delivered. I searched all the outlook mail folder on
> >> the users computer but no luck. The user does not have any rules,
> >> searching the junk email folder didn't help either. I have even looked at
> >> the "recover deleted items".
>
> >> any input will be appreciated.
>
>

8 May 2009 9:17 AM

Mayur

Genghiz,

Check this url for help for using telnet for email
http://www.rdpslides.com/webresources/FAQ00035.htm

8 May 2009 9:20 AM

Mayur

One more thing... if you are saying that those mails are being
delivered by your exchnage then there is no chance of its getting
blocked by the spam controller... i hope user is saying the truth...
ask him when was the last he expected those mails and restore his
mailbox with that perticular day's backup.. try your luck... but i
dont see much of sense here...