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autodiscover issue??? no out of office & offline address book issueI'm suffering with a server which users cannot set their out of office assistant, and are unable to download the offline address book. We're using Exchange & outlook 2007, both fully patched inc the most recent exchange rollup patch. We're suffering from the what appears to be ususal outlook issue, where we have to set the out of office assistant by using OWA, and when ever i try to download the address book i'm getting the error message task "emailaddress" reported error (0x80040110F): the operation failed. an object cannot be found. In outlook there are a number of regular sync issue messages which are not downloading offline address book files. A server (url) could not be located & 0x8004010F I'm guessing the errors are related and want to know the best way of diagnosing exactly what is causing the problem. I'm again guessing that it sounds like an autodiscover issue. TIA apologies for the X posting, but i'm not sure which is the better group to post this in. Is this for external or internal users?
Have you verified that the EWS settings are correct? Which results did the connection test gave you? -- Show quoteHide quoteRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Fred Bloggs" <F***@hotmail.com> wrote in message news:DF7E69C4-8830-4510-ACA5-4F0EAE5D1C0B@microsoft.com... > Hi all, > I'm suffering with a server which users cannot set their out of office > assistant, and are unable to download the offline address book. > We're using Exchange & outlook 2007, both fully patched inc the most > recent exchange rollup patch. > > We're suffering from the what appears to be ususal outlook issue, where we > have to set the out of office assistant by using OWA, and when ever i try > to download the address book i'm getting the error message task > "emailaddress" reported error (0x80040110F): the operation failed. an > object cannot be found. > > In outlook there are a number of regular sync issue messages which are not > downloading offline address book files. A server (url) could not be > located > & 0x8004010F > > I'm guessing the errors are related and want to know the best way of > diagnosing exactly what is causing the problem. > I'm again guessing that it sounds like an autodiscover issue. > > TIA > > apologies for the X posting, but i'm not sure which is the better group to > post this in. Hi,
sorry this only effects internal users Re EWS, my thinking is that as OWA is working without any problem, that the web side of things is ok. Saying that the server does suffer from free / busy issues also, which may be IIS related? saying that, i have gone into the shell and run "get-oabvirtualdirectory" and then on the server opened IE, put in the internal address the command resolved, and i get a 403 error (after being asked to provide login details). the path resolved as the oab location was interesting though, not sure if this is correct but its; internal url http://<servername>.<domainname>.local/owa is this correct? is there a good way to get the results of the autoconfig off of a pc, are the results in a log file somewhere to allow a copy and paste? Regards Show quoteHide quote "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in message news:OR3lBsD6JHA.6136@TK2MSFTNGP03.phx.gbl... > Is this for external or internal users? > Have you verified that the EWS settings are correct? > Which results did the connection test gave you? > > -- > Robert Sparnaaij [MVP-Outlook] > Coauthor, Configuring Microsoft Outlook 2003 > http://www.howto-outlook.com/ > Outlook FAQ, HowTo, Downloads, Add-Ins and more > > http://www.msoutlook.info/ > Real World Questions, Real World Answers > > ----- > > "Fred Bloggs" <F***@hotmail.com> wrote in message > news:DF7E69C4-8830-4510-ACA5-4F0EAE5D1C0B@microsoft.com... >> Hi all, >> I'm suffering with a server which users cannot set their out of office >> assistant, and are unable to download the offline address book. >> We're using Exchange & outlook 2007, both fully patched inc the most >> recent exchange rollup patch. >> >> We're suffering from the what appears to be ususal outlook issue, where >> we have to set the out of office assistant by using OWA, and when ever i >> try to download the address book i'm getting the error message task >> "emailaddress" reported error (0x80040110F): the operation failed. an >> object cannot be found. >> >> In outlook there are a number of regular sync issue messages which are >> not downloading offline address book files. A server (url) could not be >> located >> & 0x8004010F >> >> I'm guessing the errors are related and want to know the best way of >> diagnosing exactly what is causing the problem. >> I'm again guessing that it sounds like an autodiscover issue. >> >> TIA >> >> apologies for the X posting, but i'm not sure which is the better group >> to post this in. > > Hold CTRL when right clicking on the Outlook icon in the Notification Area
and choose Test E-mail AutoConfiguration... Enable the AutoDiscover option and disable the rest. Provide your credentials and then press the Test button. The Results tab should give you all the published addresses for each service. Verify that these are indeed all the proper addresses. Additionally, you might want to check in IIS of the proper authentication methods have been selected on the virtual folders for each service. The fact that OWA and the OAB work, doesn't say anything about the OOF and Availability Service. -- Show quoteHide quoteRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Fred Bloggs" <F***@hotmail.com> wrote in message news:9E46E3B4-619C-447C-ADBA-D66348AD7861@microsoft.com... > Hi, > sorry this only effects internal users > > Re EWS, my thinking is that as OWA is working without any problem, that > the web side of things is ok. > Saying that the server does suffer from free / busy issues also, which may > be IIS related? > > saying that, i have gone into the shell and run "get-oabvirtualdirectory" > and then on the server opened IE, put in the internal address the command > resolved, and i get a 403 error (after being asked to provide login > details). the path resolved as the oab location was interesting though, > not sure if this is correct but its; > > internal url > http://<servername>.<domainname>.local/owa > > is this correct? > > is there a good way to get the results of the autoconfig off of a pc, are > the results in a log file somewhere to allow a copy and paste? > > Regards > > > > "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote > in message news:OR3lBsD6JHA.6136@TK2MSFTNGP03.phx.gbl... >> Is this for external or internal users? >> Have you verified that the EWS settings are correct? >> Which results did the connection test gave you? >> >> -- >> Robert Sparnaaij [MVP-Outlook] >> Coauthor, Configuring Microsoft Outlook 2003 >> http://www.howto-outlook.com/ >> Outlook FAQ, HowTo, Downloads, Add-Ins and more >> >> http://www.msoutlook.info/ >> Real World Questions, Real World Answers >> >> ----- >> >> "Fred Bloggs" <F***@hotmail.com> wrote in message >> news:DF7E69C4-8830-4510-ACA5-4F0EAE5D1C0B@microsoft.com... >>> Hi all, >>> I'm suffering with a server which users cannot set their out of office >>> assistant, and are unable to download the offline address book. >>> We're using Exchange & outlook 2007, both fully patched inc the most >>> recent exchange rollup patch. >>> >>> We're suffering from the what appears to be ususal outlook issue, where >>> we have to set the out of office assistant by using OWA, and when ever i >>> try to download the address book i'm getting the error message task >>> "emailaddress" reported error (0x80040110F): the operation failed. an >>> object cannot be found. >>> >>> In outlook there are a number of regular sync issue messages which are >>> not downloading offline address book files. A server (url) could not be >>> located >>> & 0x8004010F >>> >>> I'm guessing the errors are related and want to know the best way of >>> diagnosing exactly what is causing the problem. >>> I'm again guessing that it sounds like an autodiscover issue. >>> >>> TIA >>> >>> apologies for the X posting, but i'm not sure which is the better group >>> to post this in. >> >> > I found how to get the log file.....here are the results...with a change
made to the server and domain name for obvious reasons... Thread Tick Count Date/Time Description 4232 6168045 06/08/09 15:51:17 Attempting URL https://<servername.ADdomainname>.local/autodiscover/autodiscover.xml found through SCP 4232 6168045 06/08/09 15:51:17 Autodiscover to https://<servername.ADdomainname>.local/autodiscover/autodiscover.xml starting 4232 6168061 06/08/09 15:51:17 Autodiscover to https://<servername.ADdomainname>.local/autodiscover/autodiscover.xml FAILED (0x800C8203) 4232 6168061 06/08/09 15:51:17 Autodiscover to https://<www.domainname.com>/autodiscover/autodiscover.xml starting 4232 6189074 06/08/09 15:51:38 Autodiscover to https://<www.domainname.com>/autodiscover/autodiscover.xml FAILED (0x800C8203) 4232 6189074 06/08/09 15:51:38 Autodiscover to https://autodiscover.<www.domainname.com>/autodiscover/autodiscover.xml starting 4232 6189074 06/08/09 15:51:38 Autodiscover to https://autodiscover.<www.domainname.com>/autodiscover/autodiscover.xml FAILED (0x800C8203) 4232 6189074 06/08/09 15:51:38 Local autodiscover for <www.domainname.com> starting 4232 6189074 06/08/09 15:51:38 Local autodiscover for <www.domainname.com> FAILED (0x8004010F) 4232 6189090 06/08/09 15:51:38 Redirect check to http://autodiscover.<www.domainname.com>/autodiscover/autodiscover.xml starting 4232 6189090 06/08/09 15:51:38 Redirect check to http://autodiscover.<www.domainname.com>/autodiscover/autodiscover.xml FAILED (0x80072EE7) 4232 6189090 06/08/09 15:51:38 Srv Record lookup for <www.domainname.com> starting 4232 6189090 06/08/09 15:51:38 Srv Record lookup for <www.domainname.com> FAILED (0x8004010F) 4232 6193177 06/08/09 15:51:42 Attempting URL https://<servername.ADdomainname>.local/autodiscover/autodiscover.xml found through SCP 4232 6193177 06/08/09 15:51:42 Autodiscover to https://<servername.ADdomainname>.local/autodiscover/autodiscover.xml starting 4232 6193192 06/08/09 15:51:42 Autodiscover to https://<servername.ADdomainname>.local/autodiscover/autodiscover.xml FAILED (0x800C8203) 4232 6193192 06/08/09 15:51:42 Autodiscover to https://<www.domainname.com>/autodiscover/autodiscover.xml starting For info HTTPS is not used currently for OWA Show quoteHide quote "Fred Bloggs" <F***@hotmail.com> wrote in message news:9E46E3B4-619C-447C-ADBA-D66348AD7861@microsoft.com... > Hi, > sorry this only effects internal users > > Re EWS, my thinking is that as OWA is working without any problem, that > the web side of things is ok. > Saying that the server does suffer from free / busy issues also, which may > be IIS related? > > saying that, i have gone into the shell and run "get-oabvirtualdirectory" > and then on the server opened IE, put in the internal address the command > resolved, and i get a 403 error (after being asked to provide login > details). the path resolved as the oab location was interesting though, > not sure if this is correct but its; > > internal url > http://<servername>.<domainname>.local/owa > > is this correct? > > is there a good way to get the results of the autoconfig off of a pc, are > the results in a log file somewhere to allow a copy and paste? > > Regards > > > > "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote > in message news:OR3lBsD6JHA.6136@TK2MSFTNGP03.phx.gbl... >> Is this for external or internal users? >> Have you verified that the EWS settings are correct? >> Which results did the connection test gave you? >> >> -- >> Robert Sparnaaij [MVP-Outlook] >> Coauthor, Configuring Microsoft Outlook 2003 >> http://www.howto-outlook.com/ >> Outlook FAQ, HowTo, Downloads, Add-Ins and more >> >> http://www.msoutlook.info/ >> Real World Questions, Real World Answers >> >> ----- >> >> "Fred Bloggs" <F***@hotmail.com> wrote in message >> news:DF7E69C4-8830-4510-ACA5-4F0EAE5D1C0B@microsoft.com... >>> Hi all, >>> I'm suffering with a server which users cannot set their out of office >>> assistant, and are unable to download the offline address book. >>> We're using Exchange & outlook 2007, both fully patched inc the most >>> recent exchange rollup patch. >>> >>> We're suffering from the what appears to be ususal outlook issue, where >>> we have to set the out of office assistant by using OWA, and when ever i >>> try to download the address book i'm getting the error message task >>> "emailaddress" reported error (0x80040110F): the operation failed. an >>> object cannot be found. >>> >>> In outlook there are a number of regular sync issue messages which are >>> not downloading offline address book files. A server (url) could not be >>> located >>> & 0x8004010F >>> >>> I'm guessing the errors are related and want to know the best way of >>> diagnosing exactly what is causing the problem. >>> I'm again guessing that it sounds like an autodiscover issue. >>> >>> TIA >>> >>> apologies for the X posting, but i'm not sure which is the better group >>> to post this in. >> >> > >
Exchange 2003 SP2 - No storage limits issue warnings sent
Moving Exchange to New Hardware and removing from old hardware. Add Footer to Inbound Emails Exchange Offline address Book sync issues OWA logins not working properly Question about a special "forwarding" Automaticly confirm reading in OWA How to create a Virtual Directory without needing SSL connection? Exchange 2003 restoring database using edb & stm files message size limits |
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