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User's Mailbox on Exchange reporting Larger that actual size.I have a user who's mailbox size in ESM is shows over 260 MB, but in outlook
its reporting 8 MB. I have confirmed no emails at the top level folder, no data in sync issues folders. Running Exchange 2003, Outlook 2003. What is causing this? You could run isinteg.
-- Show quoteHide quoteEd Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message news:F63CDB65-2457-4E90-A5A1-925B60919AE0@microsoft.com... >I have a user who's mailbox size in ESM is shows over 260 MB, but in >outlook > its reporting 8 MB. I have confirmed no emails at the top level folder, > no > data in sync issues folders. > > Running Exchange 2003, Outlook 2003. > > What is causing this? Thanks but this server has 3,000+ mailbox's on it. Not going to do anything
that would affect all users just to "attempt" to fix this 1 user. Any other suggestions? Show quoteHide quote "Ed Crowley [MVP]" wrote: > You could run isinteg. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > .. > > "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message > news:F63CDB65-2457-4E90-A5A1-925B60919AE0@microsoft.com... > >I have a user who's mailbox size in ESM is shows over 260 MB, but in > >outlook > > its reporting 8 MB. I have confirmed no emails at the top level folder, > > no > > data in sync issues folders. > > > > Running Exchange 2003, Outlook 2003. > > > > What is causing this? > > Do you mean "mailboxes"? You could create a new mailbox if it bothers you
so much. -- Show quoteHide quoteEd Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message news:798F7F58-4DC7-4CB5-891E-AE6B269FE981@microsoft.com... > Thanks but this server has 3,000+ mailbox's on it. Not going to do > anything > that would affect all users just to "attempt" to fix this 1 user. > > Any other suggestions? > > "Ed Crowley [MVP]" wrote: > >> You could run isinteg. >> -- >> Ed Crowley MVP >> "There are seldom good technological solutions to behavioral problems." >> .. >> >> "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message >> news:F63CDB65-2457-4E90-A5A1-925B60919AE0@microsoft.com... >> >I have a user who's mailbox size in ESM is shows over 260 MB, but in >> >outlook >> > its reporting 8 MB. I have confirmed no emails at the top level >> > folder, >> > no >> > data in sync issues folders. >> > >> > Running Exchange 2003, Outlook 2003. >> > >> > What is causing this? >> >> Wow Ed thanks for the help. Yes I know I can create a new mailbox, but this
is a reoccuring problem (2-4 a month) so trying to find a better fix then moving or creating new mailboxes. Show quoteHide quote "Ed Crowley [MVP]" wrote: > Do you mean "mailboxes"? You could create a new mailbox if it bothers you > so much. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > .. > > "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message > news:798F7F58-4DC7-4CB5-891E-AE6B269FE981@microsoft.com... > > Thanks but this server has 3,000+ mailbox's on it. Not going to do > > anything > > that would affect all users just to "attempt" to fix this 1 user. > > > > Any other suggestions? > > > > "Ed Crowley [MVP]" wrote: > > > >> You could run isinteg. > >> -- > >> Ed Crowley MVP > >> "There are seldom good technological solutions to behavioral problems." > >> .. > >> > >> "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message > >> news:F63CDB65-2457-4E90-A5A1-925B60919AE0@microsoft.com... > >> >I have a user who's mailbox size in ESM is shows over 260 MB, but in > >> >outlook > >> > its reporting 8 MB. I have confirmed no emails at the top level > >> > folder, > >> > no > >> > data in sync issues folders. > >> > > >> > Running Exchange 2003, Outlook 2003. > >> > > >> > What is causing this? > >> > >> > > I gave you a fix but you dismissed doing it.
-- Show quoteHide quoteEd Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message news:EDA04066-B5C8-4CBC-999F-DF900D465A22@microsoft.com... > Wow Ed thanks for the help. Yes I know I can create a new mailbox, but > this > is a reoccuring problem (2-4 a month) so trying to find a better fix then > moving or creating new mailboxes. > > "Ed Crowley [MVP]" wrote: > >> Do you mean "mailboxes"? You could create a new mailbox if it bothers >> you >> so much. >> -- >> Ed Crowley MVP >> "There are seldom good technological solutions to behavioral problems." >> .. >> >> "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message >> news:798F7F58-4DC7-4CB5-891E-AE6B269FE981@microsoft.com... >> > Thanks but this server has 3,000+ mailbox's on it. Not going to do >> > anything >> > that would affect all users just to "attempt" to fix this 1 user. >> > >> > Any other suggestions? >> > >> > "Ed Crowley [MVP]" wrote: >> > >> >> You could run isinteg. >> >> -- >> >> Ed Crowley MVP >> >> "There are seldom good technological solutions to behavioral >> >> problems." >> >> .. >> >> >> >> "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message >> >> news:F63CDB65-2457-4E90-A5A1-925B60919AE0@microsoft.com... >> >> >I have a user who's mailbox size in ESM is shows over 260 MB, but in >> >> >outlook >> >> > its reporting 8 MB. I have confirmed no emails at the top level >> >> > folder, >> >> > no >> >> > data in sync issues folders. >> >> > >> >> > Running Exchange 2003, Outlook 2003. >> >> > >> >> > What is causing this? >> >> >> >> >> >> I would check to see if there is a corrupt OST involved. Maybe the
client is not synch'ing everything from Exchange to the OST/PST? Does the mail deliver to a PST or is it online? Is the client in cached mode or offline mode? If so, are ALL folders being synch'd? Nikki "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message I have a user who's mailbox size in ESM is shows over 260 MB, but in outlooknews:F63CDB65-2457-4E90-A5A1-925B60919AE0@microsoft.com... its reporting 8 MB. I have confirmed no emails at the top level folder, no data in sync issues folders. Running Exchange 2003, Outlook 2003. What is causing this? Cache mode unchecked. Tried OWA also. Mail delivers online. No errors sync
folders, and syncfolders is empty. Thanks but I have already checked everything suggested. Show quoteHide quote "Nikki Peterson" wrote: > I would check to see if there is a corrupt OST involved. Maybe the > client is not synch'ing everything from Exchange to the OST/PST? > > Does the mail deliver to a PST or is it online? > Is the client in cached mode or offline mode? If so, are ALL > folders being synch'd? > > Nikki > > "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message > news:F63CDB65-2457-4E90-A5A1-925B60919AE0@microsoft.com... > I have a user who's mailbox size in ESM is shows over 260 MB, but in outlook > its reporting 8 MB. I have confirmed no emails at the top level folder, no > data in sync issues folders. > > Running Exchange 2003, Outlook 2003. > > What is causing this? > > Ok, but last thing I'll say is... Outlook will go into OFFLINE mode
quietly if a connection is lost. Then it will quietly go back online when the connection is back. The client's don't usually know it has happened. I would search the client machine for any OST's that may be there. Close Outlook. Search the Hard drive (<F3>) to locate the *.ost file. (Be sure to check in HIDDEN files on W2K or WXP.) Delete all that are found from the FIND window. Open Outlook. Nikki "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message Cache mode unchecked. Tried OWA also. Mail delivers online. No errors news:1DAF86AA-3010-4282-9D8B-50B1C5CE68CB@microsoft.com... sync folders, and syncfolders is empty. Thanks but I have already checked everything suggested. Show quoteHide quote "Nikki Peterson" wrote: > I would check to see if there is a corrupt OST involved. Maybe the > client is not synch'ing everything from Exchange to the OST/PST? > > Does the mail deliver to a PST or is it online? > Is the client in cached mode or offline mode? If so, are ALL > folders being synch'd? > > Nikki > > "bdooley23" <bdoole***@discussions.microsoft.com> wrote in message > news:F63CDB65-2457-4E90-A5A1-925B60919AE0@microsoft.com... > I have a user who's mailbox size in ESM is shows over 260 MB, but in > outlook > its reporting 8 MB. I have confirmed no emails at the top level folder, > no > data in sync issues folders. > > Running Exchange 2003, Outlook 2003. > > What is causing this? > > 
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