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Outlook Auto Complete Cache Data from exchange 2003.Hi.
Have renamed some user accounts here and have made sure all the Alias, Display Name, X400 data etc matches the new name. Outlook shows the username in its autocomplete cache data as NewFirst Name NewSurname <OldFirstNameOldSurname> Even when deleteing the particular entry in the cache and then sending a new mail to the user the newly created entry in the cache still has the notation in the <> referencing the old name. What data on the mailbox is outlook picking the <name> from ?? IS there a way of changing this on the server mailbox ? thanks for any replies . Address Auto-Resolution vs. Auto-Complete
http://www.slipstick.com/emo/2000/up001108.htm#autocomplete Is the client set to check for info in the GAL or CONTACTS or ? Depending on the version of Outlook: - Select the Address Book from the Tool Bar - Select TOOLS from the Address Book Menu - Select OPTIONS... Check the "When sending mail, check names using these address lists in the following order:". Is it set to the GLOBAL ADDRESS LIST first? Nikki "Jason Blake" <JasonBl***@discussions.microsoft.com> wrote in message Have renamed some user accounts here and have made sure all the Alias,news:4778EAF2-A14C-44C1-838B-A15075AB8088@microsoft.com... Hi. Display Name, X400 data etc matches the new name. Outlook shows the username in its autocomplete cache data as NewFirst Name NewSurname <OldFirstNameOldSurname> Even when deleteing the particular entry in the cache and then sending a new mail to the user the newly created entry in the cache still has the notation in the <> referencing the old name. What data on the mailbox is outlook picking the <name> from ?? IS there a way of changing this on the server mailbox ? thanks for any replies . Thanks for the reply nikki.
Yes GAL first and then contacts. Show quoteHide quote "Nikki Peterson" wrote: > Address Auto-Resolution vs. Auto-Complete > http://www.slipstick.com/emo/2000/up001108.htm#autocomplete > > Is the client set to check for info in the GAL or CONTACTS or ? > > Depending on the version of Outlook: > - Select the Address Book from the Tool Bar > - Select TOOLS from the Address Book Menu > - Select OPTIONS... > > Check the "When sending mail, check names using these address lists > in the following order:". Is it set to the GLOBAL ADDRESS LIST > first? > > Nikki > > "Jason Blake" <JasonBl***@discussions.microsoft.com> wrote in message > news:4778EAF2-A14C-44C1-838B-A15075AB8088@microsoft.com... > Hi. > > Have renamed some user accounts here and have made sure all the Alias, > Display Name, X400 data etc matches the new name. Outlook shows the username > in its autocomplete cache data as > NewFirst Name NewSurname <OldFirstNameOldSurname> > > Even when deleteing the particular entry in the cache and then sending a new > mail to the user the newly created entry in the cache still has the notation > in the <> referencing the old name. > > What data on the mailbox is outlook picking the <name> from ?? IS there a > way of changing this on the server mailbox ? > > thanks for any replies . > > > Make sure the client didn't ADD this/these guys into their
CONTACTS. If they did, it may still be picking up the old info. Be sure to have them DELETE them from their contacts if they are there. Nikki "Jason Blake" <JasonBl***@discussions.microsoft.com> wrote in message Thanks for the reply nikki.news:68A00D3A-BD26-4C76-926A-241C9C76D94B@microsoft.com... Yes GAL first and then contacts. Show quoteHide quote "Nikki Peterson" wrote: > Address Auto-Resolution vs. Auto-Complete > http://www.slipstick.com/emo/2000/up001108.htm#autocomplete > > Is the client set to check for info in the GAL or CONTACTS or ? > > Depending on the version of Outlook: > - Select the Address Book from the Tool Bar > - Select TOOLS from the Address Book Menu > - Select OPTIONS... > > Check the "When sending mail, check names using these address lists > in the following order:". Is it set to the GLOBAL ADDRESS LIST > first? > > Nikki > > "Jason Blake" <JasonBl***@discussions.microsoft.com> wrote in message > news:4778EAF2-A14C-44C1-838B-A15075AB8088@microsoft.com... > Hi. > > Have renamed some user accounts here and have made sure all the Alias, > Display Name, X400 data etc matches the new name. Outlook shows the > username > in its autocomplete cache data as > NewFirst Name NewSurname <OldFirstNameOldSurname> > > Even when deleteing the particular entry in the cache and then sending a > new > mail to the user the newly created entry in the cache still has the > notation > in the <> referencing the old name. > > What data on the mailbox is outlook picking the <name> from ?? IS there a > way of changing this on the server mailbox ? > > thanks for any replies . > > > thanks for the reply nikki.
I dont think that will help as. If I delete the cached entry from my outlook cache. and then send an email to this person. The newly remember entry for the recipient in the cache is still Firstname Lastname <OLDFirstNameOLDLastname> Any further thoughts ? Im assuming the local outlook cache is checking the names from the GAL, if so what item is the <oldname> data being got from ? Show quoteHide quote "Nikki Peterson" wrote: > Make sure the client didn't ADD this/these guys into their > CONTACTS. If they did, it may still be picking up the old > info. Be sure to have them DELETE them from their contacts > if they are there. > > Nikki > > "Jason Blake" <JasonBl***@discussions.microsoft.com> wrote in message > news:68A00D3A-BD26-4C76-926A-241C9C76D94B@microsoft.com... > Thanks for the reply nikki. > > Yes GAL first and then contacts. > > "Nikki Peterson" wrote: > > > Address Auto-Resolution vs. Auto-Complete > > http://www.slipstick.com/emo/2000/up001108.htm#autocomplete > > > > Is the client set to check for info in the GAL or CONTACTS or ? > > > > Depending on the version of Outlook: > > - Select the Address Book from the Tool Bar > > - Select TOOLS from the Address Book Menu > > - Select OPTIONS... > > > > Check the "When sending mail, check names using these address lists > > in the following order:". Is it set to the GLOBAL ADDRESS LIST > > first? > > > > Nikki > > > > "Jason Blake" <JasonBl***@discussions.microsoft.com> wrote in message > > news:4778EAF2-A14C-44C1-838B-A15075AB8088@microsoft.com... > > Hi. > > > > Have renamed some user accounts here and have made sure all the Alias, > > Display Name, X400 data etc matches the new name. Outlook shows the > > username > > in its autocomplete cache data as > > NewFirst Name NewSurname <OldFirstNameOldSurname> > > > > Even when deleteing the particular entry in the cache and then sending a > > new > > mail to the user the newly created entry in the cache still has the > > notation > > in the <> referencing the old name. > > > > What data on the mailbox is outlook picking the <name> from ?? IS there a > > way of changing this on the server mailbox ? > > > > thanks for any replies . > > > > > > > > 
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