Home All Groups Group Topic Archive Search About

Inbound Email problem

Author
16 Nov 2005 4:49 AM
James B
I have a problem where I can email to a client but when he emails me it is
not received. I have even had them cc my hotmail address and that works just
not my office address.

Currently running Exchange 5.5.

Any help is appreciated.
--
James Bible

Author
16 Nov 2005 10:44 AM
Mark Arnold [MVP]
On Tue, 15 Nov 2005 20:49:02 -0800, "James B"
<Jam***@discussions.microsoft.com> wrote:

>I have a problem where I can email to a client but when he emails me it is
>not received. I have even had them cc my hotmail address and that works just
>not my office address.
>
>Currently running Exchange 5.5.
>
>Any help is appreciated.

Can't really go anywhere with this one until you tell us what, if any,
message your recipient gets when he replies, what your firewall
allows, what your DNS MX and A records say, what your sender gets when
he (or his admin) does an nslookup and whether then SMTP address that
you present to the outside world is even valid.
Author
16 Nov 2005 12:05 PM
Li'l Roberto
Show quote
"Mark Arnold [MVP]" <m***@mvps.org> wrote in message

>>I have a problem where I can email to a client but when he emails me it is
>>not received. I have even had them cc my hotmail address and that works
>>just
>>not my office address.
>>
>>Currently running Exchange 5.5.
>>
>>Any help is appreciated.
>
> Can't really go anywhere with this one until you tell us what, if any,
> message your recipient gets when he replies, what your firewall
> allows, what your DNS MX and A records say, what your sender gets when
> he (or his admin) does an nslookup and whether then SMTP address that
> you present to the outside world is even valid.

I have a  simillar problem  to the  OP, we can  send  email  but  for the
past  couple  of  days  nothing  is  coming  in.
Users do  not  recieve any  error  messages when  Outlook  does  a send and
recieve.

Not  sure  how  to  get  my  DNS MX records  for you.

Port 25  is open in the router to  192.168.16.197 .  The  device  is a
Linksys WAG54G with  DHCP and  the  firewall  both  disabled, the server
has  2 NICs with the following addresses :
LAN 192.168.16.2
WAN 203.87.118.197
Router  192.168.16.1

Here is  the  result  from  nslookup which  also  looks  odd to  me [ but  I
am new  to  SBS2003 standard edition]

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator>nslookup
*** Can't find server name for address 192.168.16.2: Non-existent domain
Default Server:  UnKnown
Address:  192.168.16.2

any  help  appreciated
rgds
Robert
Author
16 Nov 2005 11:52 PM
Li'l Roberto
All is well again, I ran the  IECW and email  started  flowing  again

rgds
Robert

Show quote
"Li'l Roberto" <whoisit@spam.invalid.net> wrote in message
news:%23QqwGYq6FHA.1148@tk2msftngp13.phx.gbl...
> "Mark Arnold [MVP]" <m***@mvps.org> wrote in message
>
>>>I have a problem where I can email to a client but when he emails me it
>>>is
>>>not received. I have even had them cc my hotmail address and that works
>>>just
>>>not my office address.
>>>
>>>Currently running Exchange 5.5.
>>>
>>>Any help is appreciated.
>>
>> Can't really go anywhere with this one until you tell us what, if any,
>> message your recipient gets when he replies, what your firewall
>> allows, what your DNS MX and A records say, what your sender gets when
>> he (or his admin) does an nslookup and whether then SMTP address that
>> you present to the outside world is even valid.
>
> I have a  simillar problem  to the  OP, we can  send  email  but  for the
> past  couple  of  days  nothing  is  coming  in.
> Users do  not  recieve any  error  messages when  Outlook  does  a send
> and recieve.
>
> Not  sure  how  to  get  my  DNS MX records  for you.
>
> Port 25  is open in the router to  192.168.16.197 .  The  device  is a
> Linksys WAG54G with  DHCP and  the  firewall  both  disabled, the server
> has  2 NICs with the following addresses :
> LAN 192.168.16.2
> WAN 203.87.118.197
> Router  192.168.16.1
>
> Here is  the  result  from  nslookup which  also  looks  odd to  me [ but
> I am new  to  SBS2003 standard edition]
>
> Microsoft Windows [Version 5.2.3790]
> (C) Copyright 1985-2003 Microsoft Corp.
>
> C:\Documents and Settings\Administrator>nslookup
> *** Can't find server name for address 192.168.16.2: Non-existent domain
> Default Server:  UnKnown
> Address:  192.168.16.2
>
> any  help  appreciated
> rgds
> Robert
>
>
>
Author
16 Nov 2005 10:12 PM
James B
There are no error messages from the clients end. And there should be no
issue with our MX or A records as we can get other peoples email just not
from a couple of domains.
--
James Bible


Show quote
"Mark Arnold [MVP]" wrote:

> On Tue, 15 Nov 2005 20:49:02 -0800, "James B"
> <Jam***@discussions.microsoft.com> wrote:
>
> >I have a problem where I can email to a client but when he emails me it is
> >not received. I have even had them cc my hotmail address and that works just
> >not my office address.
> >
> >Currently running Exchange 5.5.
> >
> >Any help is appreciated.
>
> Can't really go anywhere with this one until you tell us what, if any,
> message your recipient gets when he replies, what your firewall
> allows, what your DNS MX and A records say, what your sender gets when
> he (or his admin) does an nslookup and whether then SMTP address that
> you present to the outside world is even valid.
>

AddThis Social Bookmark Button