Messages Forwarded as Attachments Appear Blank

microsoft.public.exchange.misc

16 Nov 2005 10:08 PM

Mike Hendrickson

Hello,
I am running an Exchange 2003 Org, with mixed Outlook XP/2003 clients, all
on the latest service packs. I have one client (our CEO) that when he
receives forwarded email from outside the organization, the forwarded message
shows up as an attachment, but when he opens the attachment, it is displayed
as a blank email (no to, from, cc, subject, body, or anything). I have
checked the AV logs on every "AV for Email" gateway from the source to the
destination, and I don't see anything getting stripped from the message. I
have also checked all the AV servers, and made sure that they are not
blocking .MSG attachments.

The person in question is using Outlook XP. I have had him try to open the
message with OWA, but it displays the same. I have also checked his Outlook
registry keys to make sure his Outlook is not blocking .MSG attachments.

Has anyone run into this before?

Thanks in advance
Mike