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display name <name> problemsHi,
I have a user that has married and her last name changed. I have made all changes everywhere in AD....cleared the Outlook cache, renamed NK2 manually deleted the entry....basically I have been through every recommendation and when I start typing the name in outlook it puts her old last name in the <xxx> field...I have manually deleted this entry but exchange recreates it like this. I changed the legacyexchangedn on the user account but then she stopped receiving e-mail....I am really lost on this one...any help would be greatly appreciated. even on a computer with a new install autocompletes her old name in the <xxx> field... Thanks Elvis Did you try an update and rebuild on the Offline Address Book?
-- Show quoteAloha, -Ben- Ben M. Schorr, OneNote-MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm **I apologize but I am unable to respond to direct requests for assistance. Please post questions and replies here in the newsgroup. Mahalo! "Elvis" <El***@discussions.microsoft.com> wrote in message news:2E949E63-5169-4DC5-8133-5F03318939FF@microsoft.com... > Hi, > > I have a user that has married and her last name changed. I have made all > changes everywhere in AD....cleared the Outlook cache, renamed NK2 > manually > deleted the entry....basically I have been through every recommendation > and > when I start typing the name in outlook it puts her old last name in the > <xxx> field...I have manually deleted this entry but exchange recreates it > like this. I changed the legacyexchangedn on the user account but then she > stopped receiving e-mail....I am really lost on this one...any help would > be > greatly appreciated. even on a computer with a new install autocompletes > her > old name in the <xxx> field... > > Thanks > Elvis hi,
Thanks for the response, yes I did.and then reimported it. It is using the LegacyexchangeDN I think to get the <name> part. I am just lost and can't understand why its so difficult to change a name for exchange? Thanks Elvis Show quote "Ben M. Schorr - MVP" wrote: > Did you try an update and rebuild on the Offline Address Book? > > > -- > Aloha, > > -Ben- > Ben M. Schorr, OneNote-MVP > Roland Schorr & Tower > http://www.rolandschorr.com > Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm > > **I apologize but I am unable to respond to direct requests for assistance. > Please post questions and replies here in the newsgroup. Mahalo! > > "Elvis" <El***@discussions.microsoft.com> wrote in message > news:2E949E63-5169-4DC5-8133-5F03318939FF@microsoft.com... > > Hi, > > > > I have a user that has married and her last name changed. I have made all > > changes everywhere in AD....cleared the Outlook cache, renamed NK2 > > manually > > deleted the entry....basically I have been through every recommendation > > and > > when I start typing the name in outlook it puts her old last name in the > > <xxx> field...I have manually deleted this entry but exchange recreates it > > like this. I changed the legacyexchangedn on the user account but then she > > stopped receiving e-mail....I am really lost on this one...any help would > > be > > greatly appreciated. even on a computer with a new install autocompletes > > her > > old name in the <xxx> field... > > > > Thanks > > Elvis > > >
Show quote
"Elvis" <El***@discussions.microsoft.com> wrote in message What shows up in the GAL, and what shows up in the OL Offline Address Book news:2E949E63-5169-4DC5-8133-5F03318939FF@microsoft.com... > Hi, > > I have a user that has married and her last name changed. I have made all > changes everywhere in AD....cleared the Outlook cache, renamed NK2 > manually > deleted the entry....basically I have been through every recommendation > and > when I start typing the name in outlook it puts her old last name in the > <xxx> field...I have manually deleted this entry but exchange recreates it > like this. I changed the legacyexchangedn on the user account but then she > stopped receiving e-mail....I am really lost on this one...any help would > be > greatly appreciated. even on a computer with a new install autocompletes > her > old name in the <xxx> field... > > Thanks > Elvis (I'm presuming you use cached mode)? Hi,
Thanks for the response. The same name shows up in the offline address book as it does in the GAL. This is not my problem. When you enter an e-mail address into Outlook 2003 it remembers it. so when you enter the first letter of the e-mail address you are presented with a drop down list of possible e-mails beginning with that letter. This is the autocomplete feature of Outlook. This is where my problem is as it shows the user I want into the following format " New User <Old User>" As you can see the old user is not changing to the new username I want. This only happens with people in the GAL. so I deleted this entry from Outlook, cleared the NK2 file but it still shows the old name in the brackets. I have rebuilt the offline address book etc. I looked into ADSI edit and I see that the legacyexchangeDN still shows the old name. I renamed it but then e-mail stopped working...Any ideas Thanks Elvis MCSE NT4.0/2000/2003 Show quote "Lanwench [MVP - Exchange]" wrote: > > "Elvis" <El***@discussions.microsoft.com> wrote in message > news:2E949E63-5169-4DC5-8133-5F03318939FF@microsoft.com... > > Hi, > > > > I have a user that has married and her last name changed. I have made all > > changes everywhere in AD....cleared the Outlook cache, renamed NK2 > > manually > > deleted the entry....basically I have been through every recommendation > > and > > when I start typing the name in outlook it puts her old last name in the > > <xxx> field...I have manually deleted this entry but exchange recreates it > > like this. I changed the legacyexchangedn on the user account but then she > > stopped receiving e-mail....I am really lost on this one...any help would > > be > > greatly appreciated. even on a computer with a new install autocompletes > > her > > old name in the <xxx> field... > > > > Thanks > > Elvis > > What shows up in the GAL, and what shows up in the OL Offline Address Book > (I'm presuming you use cached mode)? > > >  |
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