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We are currently running 2003 Exchange Enterprise and we can receive email
from people with AOL emails i.e. somen***@aol.com or somen***@aim.com. However, we can not send or reply to AOL messages received. I found the following document on the AOL website but I am unsure how to proceed: http://postmaster.info.aol.com/guidelines/standards.html Any ideas? AOL blocks email that comes from an ISP's residential block of IP addresses.
If you have a dynamic IP (even if you use a dynamic IP service to always have access to your domain via a changing IP address) AOL will block it. Getting a static IP address will solve this problem. Show quote "tjforce" <tjfo***@discussions.microsoft.com> wrote in message news:C0393DFD-BE18-4B28-A21A-B75E28D85F48@microsoft.com... > We are currently running 2003 Exchange Enterprise and we can receive email > from people with AOL emails i.e. somen***@aol.com or somen***@aim.com. > However, we can not send or reply to AOL messages received. I found the > following document on the AOL website but I am unsure how to proceed: > http://postmaster.info.aol.com/guidelines/standards.html > > Any ideas? > > I have the same problem, but I use static IP's. The closest I can figure for
the doucment that I looked up is that AOL says that our DNS doesn't reverse properly (Which it does!) OUr clients use DHCP though, could it be something with that? Show quote "Scott M." <s-mar@nospam.nospam> wrote in message news:e3wpmX67FHA.204@TK2MSFTNGP10.phx.gbl... > AOL blocks email that comes from an ISP's residential block of IP > addresses. If you have a dynamic IP (even if you use a dynamic IP service > to always have access to your domain via a changing IP address) AOL will > block it. Getting a static IP address will solve this problem. > > > "tjforce" <tjfo***@discussions.microsoft.com> wrote in message > news:C0393DFD-BE18-4B28-A21A-B75E28D85F48@microsoft.com... >> We are currently running 2003 Exchange Enterprise and we can receive >> from people with AOL emails i.e. somen***@aol.com or somen***@aim.com. >> However, we can not send or reply to AOL messages received. I found the >> following document on the AOL website but I am unsure how to proceed: >> http://postmaster.info.aol.com/guidelines/standards.html >> >> Any ideas? >> >> > > DHCP shouldn't matter. I'll bet that the static IP that you have is still
"marked" by AOL as a "Residential" IP. Call your ISP to check this out before you do anything else. Show quote "Josh Jones" <i*@co.sisqjustice.ca.us> wrote in message news:eqcFB477FHA.1276@TK2MSFTNGP09.phx.gbl... >I have the same problem, but I use static IP's. The closest I can figure >for the doucment that I looked up is that AOL says that our DNS doesn't >reverse properly (Which it does!) OUr clients use DHCP though, could it be >something with that? > > > "Scott M." <s-mar@nospam.nospam> wrote in message > news:e3wpmX67FHA.204@TK2MSFTNGP10.phx.gbl... >> AOL blocks email that comes from an ISP's residential block of IP >> addresses. If you have a dynamic IP (even if you use a dynamic IP service >> to always have access to your domain via a changing IP address) AOL will >> block it. Getting a static IP address will solve this problem. >> >> >> "tjforce" <tjfo***@discussions.microsoft.com> wrote in message >> news:C0393DFD-BE18-4B28-A21A-B75E28D85F48@microsoft.com... >>> We are currently running 2003 Exchange Enterprise and we can receive >>> from people with AOL emails i.e. somen***@aol.com or somen***@aim.com. >>> However, we can not send or reply to AOL messages received. I found the >>> following document on the AOL website but I am unsure how to proceed: >>> http://postmaster.info.aol.com/guidelines/standards.html >>> >>> Any ideas? >>> >>> >> >> > > Enable logging on the SMTP connector in Exchange and send an email to AOL.
Go check the log file, there will be a URL from AOL pointing you to a fix for your issue. Show quote "tjforce" <tjfo***@discussions.microsoft.com> wrote in message news:C0393DFD-BE18-4B28-A21A-B75E28D85F48@microsoft.com... > We are currently running 2003 Exchange Enterprise and we can receive email > from people with AOL emails i.e. somen***@aol.com or somen***@aim.com. > However, we can not send or reply to AOL messages received. I found the > following document on the AOL website but I am unsure how to proceed: > http://postmaster.info.aol.com/guidelines/standards.html > > Any ideas? > > Hi,
I had the same issue couple of months back with my exchange. AOL is not allowing any mails send and receive without resolving the hostname with the IP. I asked my ISP to add the the reverseDNS lookup to resolve my IP and now it's works well. I hope this will help. -- Show quoteEric "tjforce" wrote: > We are currently running 2003 Exchange Enterprise and we can receive email > from people with AOL emails i.e. somen***@aol.com or somen***@aim.com. > However, we can not send or reply to AOL messages received. I found the > following document on the AOL website but I am unsure how to proceed: > http://postmaster.info.aol.com/guidelines/standards.html > > Any ideas? > > Do you have a static IP? If so, why would your ISP need to change your DNS
record? Do they host your DNS for you as well? Show quote "Eric" <E***@discussions.microsoft.com> wrote in message news:65AAC3EF-9001-4BF3-B302-A7DD32210377@microsoft.com... > Hi, > I had the same issue couple of months back with my exchange. AOL is not > allowing any mails send and receive without resolving the hostname with > the > IP. I asked my ISP to add the the reverseDNS lookup to resolve my IP and > now > it's works well. > > I hope this will help. > > -- > Eric > > > "tjforce" wrote: > >> We are currently running 2003 Exchange Enterprise and we can receive >> from people with AOL emails i.e. somen***@aol.com or somen***@aim.com. >> However, we can not send or reply to AOL messages received. I found the >> following document on the AOL website but I am unsure how to proceed: >> http://postmaster.info.aol.com/guidelines/standards.html >> >> Any ideas? >> >>  |
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