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HOWTO: delivery reports and "send as"???Hello,
all of our users have the "send as" right for the office@ mailbox. With a third party software it is possible to have all the mails sent as office@ stored in the "sent" folder of the office@ mailbox instead of the individual user's mailbox. So everyone can see what was sent as office@. But one problem still remains: we would like to track the messages using the delivery reports. Unfortunately they go to the individual users mailbox and not to the office@. Do you have any ideas what we could do to make them go into the office@ mailbox automatically? Best wishes. Rainer On Thu, 16 Mar 2006 20:44:40 +0100, Rainer Hubovsky
<hubov***@atlan.hubovsky.net> wrote: Show quote >Hello, Why? What's the point? What's the business requirement?> >all of our users have the "send as" right for the office@ mailbox. With a >third party software it is possible to have all the mails sent as office@ >stored in the "sent" folder of the office@ mailbox instead of the >individual >user's mailbox. > >So everyone can see what was sent as office@. But one problem still >remains: we would like to track the messages using the delivery reports. >Unfortunately they go to the individual users mailbox and not to the >office@. > >Do you have any ideas what we could do to make them go into the office@ >mailbox automatically? > >Best wishes. > Rainer You will never get a delivery/read receipt from me, I don't allow Outlook to configure them, and it's Outlook that does it, not Exchange. So, bearing in mind that the delivery reports will be incomplete and uncontrollable by you, what is the rationale behind it? In article <nkgj12930n13bnl2ev4lvihn1q5aqvd***@4ax.com>, Mark Arnold [MVP]
wrote: Show quote > On Thu, 16 Mar 2006 20:44:40 +0100, Rainer Hubovsky We use it, though they are aware of the limitations of read reciepts. I><hubov***@atlan.hubovsky.net> wrote: > >>Hello, >> >>all of our users have the "send as" right for the office@ mailbox. With a >>third party software it is possible to have all the mails sent as office@ >>stored in the "sent" folder of the office@ mailbox instead of the >>individual user's mailbox. >> >>So everyone can see what was sent as office@. But one problem still >>remains: we would like to track the messages using the delivery reports. >>Unfortunately they go to the individual users mailbox and not to the >>office@. >> >>Do you have any ideas what we could do to make them go into the office@ >>mailbox automatically? >> >>Best wishes. Rainer > > Why? What's the point? What's the business requirement? You will never > get a delivery/read receipt from me, I don't allow Outlook to configure > them, and it's Outlook that does it, not Exchange. So, bearing in mind > that the delivery reports will be incomplete and uncontrollable by you, > what is the rationale behind it? have not heard of such limitations for delivery reports: the user cannot say "don't send a delivery report" - it will automatically be sent by the mail server (maybe mail servers can be configured to ignore such requests). Anyway, we recieve delivery reports and also read-receipts on a regular basis. Therefore they would like them to go in the office@ mailbox if we sent the original message "as office@".  
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