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How do you keep from being black listed?This question may be beyond the scope of this group. My company has a large
e-mailing list that we broadcast to clients monthly. We are a legitimate non-profit organization. We have had problems with our domain getting black listed for spamming. Our ISP has shut us down a few times. We were thinking about getting Exchange server, but are afraid that this will not stop us from being black listed. Will having our own e-mail server resolve this problem? If not, how do you prevent your domain from being blacklisted? Thanks! You're email server choice isn't going to impact whether you get black
listed or not. Show quote "Just Guessing" <JustGuess***@discussions.microsoft.com> wrote in message news:AE0C2295-ED1E-44D6-9A3D-CB8069EDB812@microsoft.com... > This question may be beyond the scope of this group. My company has a > large > e-mailing list that we broadcast to clients monthly. We are a legitimate > non-profit organization. We have had problems with our domain getting > black > listed for spamming. Our ISP has shut us down a few times. > > We were thinking about getting Exchange server, but are afraid that this > will not stop us from being black listed. > > Will having our own e-mail server resolve this problem? If not, how do > you > prevent your domain from being blacklisted? Thanks! Most likely it has to do with whether or not you have a static or dynamic IP
address (AOL won't deliver mail that comes from a mail server with a dynamic address) and how your DNS records are set up. Check your DNS record: http://www.dnsreport.com/ Show quote "Just Guessing" <JustGuess***@discussions.microsoft.com> wrote in message news:AE0C2295-ED1E-44D6-9A3D-CB8069EDB812@microsoft.com... > This question may be beyond the scope of this group. My company has a > large > e-mailing list that we broadcast to clients monthly. We are a legitimate > non-profit organization. We have had problems with our domain getting > black > listed for spamming. Our ISP has shut us down a few times. > > We were thinking about getting Exchange server, but are afraid that this > will not stop us from being black listed. > > Will having our own e-mail server resolve this problem? If not, how do > you > prevent your domain from being blacklisted? Thanks! Or it could just be that what they think is important information, others
think is spam. This is a very open ended question with very little detail. Its hard to just make a guess. However I would suspect that if you have actually been shut down by your ISP, there is something going on behind the scenes that we are not being told. Show quote "Scott M." <s-mar@nospam.nospam> wrote in message news:eaQSfFNVGHA.1728@TK2MSFTNGP11.phx.gbl... > Most likely it has to do with whether or not you have a static or dynamic > IP address (AOL won't deliver mail that comes from a mail server with a > dynamic address) and how your DNS records are set up. > > Check your DNS record: http://www.dnsreport.com/ > > > > > > "Just Guessing" <JustGuess***@discussions.microsoft.com> wrote in message > news:AE0C2295-ED1E-44D6-9A3D-CB8069EDB812@microsoft.com... >> This question may be beyond the scope of this group. My company has a >> large >> e-mailing list that we broadcast to clients monthly. We are a legitimate >> non-profit organization. We have had problems with our domain getting >> black >> listed for spamming. Our ISP has shut us down a few times. >> >> We were thinking about getting Exchange server, but are afraid that this >> will not stop us from being black listed. >> >> Will having our own e-mail server resolve this problem? If not, how do >> you >> prevent your domain from being blacklisted? Thanks! > > If you repeatedly get blacklisted and your ISP is getting enough complaints
to shut you down you need to change your business practises, not your MTA. If you're sending repeated emails to people who haven't opted in to receive them you will get blacklisted, it doesn't matter what the "can spam" law says. Most companies these days are finding 70%-80% of all their incoming email is spam and take a zero tolerance approach to anything that remotely resembles spam. Where did you get your "large e-mailing list" and did all the email addresses on it opt in to receive emails from you? If you really aren't spamming, and that means by commonly held definitions of the word, not any particular countries legal definitions, it might help if you signed up for a bonded sender program like http://www.bondedsender.com/ However to sign up for that you'd have to comply with the conditions at http://www.bondedsender.com/standards.html - If you already comply with all these standards though you probably wouldn't be being blacklisted anyway. Peter Lawton Show quote "Martin Blackstone - MVP" <exchange***@gmail.com> wrote in message news:uM9sFwNVGHA.4956@TK2MSFTNGP09.phx.gbl... > Or it could just be that what they think is important information, others > think is spam. > > This is a very open ended question with very little detail. Its hard to > just make a guess. However I would suspect that if you have actually been > shut down by your ISP, there is something going on behind the scenes that > we are not being told. > > > "Scott M." <s-mar@nospam.nospam> wrote in message > news:eaQSfFNVGHA.1728@TK2MSFTNGP11.phx.gbl... >> Most likely it has to do with whether or not you have a static or dynamic >> IP address (AOL won't deliver mail that comes from a mail server with a >> dynamic address) and how your DNS records are set up. >> >> Check your DNS record: http://www.dnsreport.com/ >> >> >> >> >> >> "Just Guessing" <JustGuess***@discussions.microsoft.com> wrote in message >> news:AE0C2295-ED1E-44D6-9A3D-CB8069EDB812@microsoft.com... >>> This question may be beyond the scope of this group. My company has a >>> large >>> e-mailing list that we broadcast to clients monthly. We are a >>> legitimate >>> non-profit organization. We have had problems with our domain getting >>> black >>> listed for spamming. Our ISP has shut us down a few times. >>> >>> We were thinking about getting Exchange server, but are afraid that this >>> will not stop us from being black listed. >>> >>> Will having our own e-mail server resolve this problem? If not, how do >>> you >>> prevent your domain from being blacklisted? Thanks! >> >> > > I would guess that you are being reported by the recipients of your e-mail.
Make sure that there are removal instructions that are VERY clear in the text of your messages (preferably at the top of the message). Having your own email server will not help because someone will just blacklist your domain. -- Show quoteJim McBee Blog: http://mostlyexchange.blogspot.com Free eBook: http://nexus.realtimepublishers.com/ttgsm.htm "Just Guessing" <JustGuess***@discussions.microsoft.com> wrote in message news:AE0C2295-ED1E-44D6-9A3D-CB8069EDB812@microsoft.com... > This question may be beyond the scope of this group. My company has a > large > e-mailing list that we broadcast to clients monthly. We are a legitimate > non-profit organization. We have had problems with our domain getting > black > listed for spamming. Our ISP has shut us down a few times. > > We were thinking about getting Exchange server, but are afraid that this > will not stop us from being black listed. > > Will having our own e-mail server resolve this problem? If not, how do > you > prevent your domain from being blacklisted? Thanks!  |
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