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Cannot login into Outlook with OWA

Author
10 May 2006 8:38 PM
ChancePK
Our entire network cannot login to their Outlook by OWA. We are able to get
our e-mails by going into Outlook on the computers. When we go to the OWA
Login page, it loads correctly, we enter in our user name and password but it
says: "You could not be logged on to Outlook Web Access. Ensure that your
user name and password are correct, and then try again." We are using the
correct user names and passwords.  Any ideas?

Author
10 May 2006 9:04 PM
Kirrin Jones
You need to check your authentication option in IIS. Load IIS and go to
the properties of the website that is hosting your OWA (could be default
website). Select the Directory Security tab and click the Edit button in
the Authentication and access control area.

Make sure you have Enable anonymous access checked (if using SSL
Form-based authentication), as well as Integrated Windows and Basic
Authentications checked.

Enter the Realm and Domain information. Save this information and then
restart the IIS service (iisreset from the DOS prompt is a quick way)
and then try again.

HTH

ChancePK wrote:
Show quote
> Our entire network cannot login to their Outlook by OWA. We are able to get
> our e-mails by going into Outlook on the computers. When we go to the OWA
> Login page, it loads correctly, we enter in our user name and password but it
> says: "You could not be logged on to Outlook Web Access. Ensure that your
> user name and password are correct, and then try again." We are using the
> correct user names and passwords.  Any ideas?
>
>
>
Author
10 May 2006 9:35 PM
ChancePK
Thank you Kirrin. You are a GOD!

Show quote
"Kirrin Jones" wrote:

> You need to check your authentication option in IIS. Load IIS and go to
> the properties of the website that is hosting your OWA (could be default
> website). Select the Directory Security tab and click the Edit button in
> the Authentication and access control area.
>
> Make sure you have Enable anonymous access checked (if using SSL
> Form-based authentication), as well as Integrated Windows and Basic
> Authentications checked.
>
> Enter the Realm and Domain information. Save this information and then
> restart the IIS service (iisreset from the DOS prompt is a quick way)
> and then try again.
>
> HTH
>
> ChancePK wrote:
> > Our entire network cannot login to their Outlook by OWA. We are able to get
> > our e-mails by going into Outlook on the computers. When we go to the OWA
> > Login page, it loads correctly, we enter in our user name and password but it
> > says: "You could not be logged on to Outlook Web Access. Ensure that your
> > user name and password are correct, and then try again." We are using the
> > correct user names and passwords.  Any ideas?
> >
> >
> >
>
Author
10 May 2006 10:26 PM
Kirrin Jones
Nope, :) just had that problem a couple months ago at a client site. But
glad I could help you.

ChancePK wrote:
Show quote
> Thank you Kirrin. You are a GOD!
>
> "Kirrin Jones" wrote:
>
>> You need to check your authentication option in IIS. Load IIS and go to
>> the properties of the website that is hosting your OWA (could be default
>> website). Select the Directory Security tab and click the Edit button in
>> the Authentication and access control area.
>>
>> Make sure you have Enable anonymous access checked (if using SSL
>> Form-based authentication), as well as Integrated Windows and Basic
>> Authentications checked.
>>
>> Enter the Realm and Domain information. Save this information and then
>> restart the IIS service (iisreset from the DOS prompt is a quick way)
>> and then try again.
>>
>> HTH
>>
>> ChancePK wrote:
>>> Our entire network cannot login to their Outlook by OWA. We are able to get
>>> our e-mails by going into Outlook on the computers. When we go to the OWA
>>> Login page, it loads correctly, we enter in our user name and password but it
>>> says: "You could not be logged on to Outlook Web Access. Ensure that your
>>> user name and password are correct, and then try again." We are using the
>>> correct user names and passwords.  Any ideas?
>>>
>>>
>>>

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