Caller ID log plugin?

16 May 2006 1:50 PM

Sortia

Does anybody know of a way/plugin that will log phone calls (caller id) into
a public journal in Exchange 2003?... I have been searching but I have had no
joy!

All I want to do is log the time, the number and call duration for 1 phone
line.

IdentaPop will log to the journal on the client machine, But I dont want to
log the calls on a client machine as there not always on... But that is the
only solution I can find!

Any suggestions greatly appreciated.

16 May 2006 6:39 PM

Mark Arnold [MVP]

On Tue, 16 May 2006 06:50:03 -0700, Sortia
<Sor***@discussions.microsoft.com> wrote:

>Does anybody know of a way/plugin that will log phone calls (caller id) into
>a public journal in Exchange 2003?... I have been searching but I have had no
>joy!
>
>All I want to do is log the time, the number and call duration for 1 phone
>line.
>
>IdentaPop will log to the journal on the client machine, But I dont want to
>log the calls on a client machine as there not always on... But that is the
>only solution I can find!
>
>Any suggestions greatly appreciated.

Never seen one that's on a low scale like you want. Sure, there are
the Enterprise class ones that will send an SMTP message to a given
address but they come with the big ACD's, I haven't seen anything for
one (probably analogue) line.