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Email Disappear in OWAHello. I was wondering if anyone had ideas on this issue. I am running
SBS2003 SP1 and emails disappear in OWA once they have been read. I have heard of others having this issue when the pull-down at the top is not selected to "Messages", but this is not the case here. WHen the client accesses their inbox from Outlook, all messages are there, but in OWA the inbox is empty (but Sent Items are there). Any help would be appreciated. Thanks. Are you sure that the client isn't delivering mail to a PST in Outlook?
Show quote "LarryN" <Lar***@discussions.microsoft.com> wrote in message news:3BAA4234-5395-4291-87DF-3B3DC6D5A774@microsoft.com... > Hello. I was wondering if anyone had ideas on this issue. I am running > SBS2003 SP1 and emails disappear in OWA once they have been read. I have > heard of others having this issue when the pull-down at the top is not > selected to "Messages", but this is not the case here. WHen the client > accesses their inbox from Outlook, all messages are there, but in OWA the > inbox is empty (but Sent Items are there). Any help would be appreciated. > > Thanks. > Missy, thanks for your reply. No, I'm not sure. How can I tell? Sorry, I'm an
Exchange newbie. Larry Show quote "Missy Koslosky [MVP]" wrote: > Are you sure that the client isn't delivering mail to a PST in Outlook? > > "LarryN" <Lar***@discussions.microsoft.com> wrote in message > news:3BAA4234-5395-4291-87DF-3B3DC6D5A774@microsoft.com... > > Hello. I was wondering if anyone had ideas on this issue. I am running > > SBS2003 SP1 and emails disappear in OWA once they have been read. I have > > heard of others having this issue when the pull-down at the top is not > > selected to "Messages", but this is not the case here. WHen the client > > accesses their inbox from Outlook, all messages are there, but in OWA the > > inbox is empty (but Sent Items are there). Any help would be appreciated. > > > > Thanks. > > > > > Hi Larry,
You would need to find the Outlook client the end user uses, and check the delivery location in the profile. This can be complicated if the user has Outlook running in more than one location (but if they did, only one Outlook instance would have the PST). Show quote "LarryN" <Lar***@discussions.microsoft.com> wrote in message news:62F43876-3F7C-47F3-8080-A5EDE38CAADA@microsoft.com... > Missy, thanks for your reply. No, I'm not sure. How can I tell? Sorry, I'm > an > Exchange newbie. > > Larry > > "Missy Koslosky [MVP]" wrote: > >> Are you sure that the client isn't delivering mail to a PST in Outlook? >> >> "LarryN" <Lar***@discussions.microsoft.com> wrote in message >> news:3BAA4234-5395-4291-87DF-3B3DC6D5A774@microsoft.com... >> > Hello. I was wondering if anyone had ideas on this issue. I am running >> > SBS2003 SP1 and emails disappear in OWA once they have been read. I >> > have >> > heard of others having this issue when the pull-down at the top is not >> > selected to "Messages", but this is not the case here. WHen the client >> > accesses their inbox from Outlook, all messages are there, but in OWA >> > the >> > inbox is empty (but Sent Items are there). Any help would be >> > appreciated. >> > >> > Thanks. >> > >> >> >> On Thu, 18 May 2006 09:22:02 -0700, LarryN
<Lar***@discussions.microsoft.com> wrote: >Hello. I was wondering if anyone had ideas on this issue. I am running At the top where it says "inbox" Does it say "Messages" or "Unread>SBS2003 SP1 and emails disappear in OWA once they have been read. I have >heard of others having this issue when the pull-down at the top is not >selected to "Messages", but this is not the case here. WHen the client >accesses their inbox from Outlook, all messages are there, but in OWA the >inbox is empty (but Sent Items are there). Any help would be appreciated. > >Thanks. Messages"? You haven't mentioned it so I have to ask, you may have inadvertently set it to only view unread messages. Mark, Thanks for your reply. I've checked that, and it is set to Messages.
I've have tried all of the settings from the drop-down menu with no luck. Thanks. Show quote "Mark Arnold [MVP]" wrote: > On Thu, 18 May 2006 09:22:02 -0700, LarryN > <Lar***@discussions.microsoft.com> wrote: > > >Hello. I was wondering if anyone had ideas on this issue. I am running > >SBS2003 SP1 and emails disappear in OWA once they have been read. I have > >heard of others having this issue when the pull-down at the top is not > >selected to "Messages", but this is not the case here. WHen the client > >accesses their inbox from Outlook, all messages are there, but in OWA the > >inbox is empty (but Sent Items are there). Any help would be appreciated. > > > >Thanks. > > At the top where it says "inbox" Does it say "Messages" or "Unread > Messages"? > You haven't mentioned it so I have to ask, you may have inadvertently > set it to only view unread messages. > Following on from what Missy mentioned. That would be true if the
Outlook and Outlook Web Access were open at the same time and the messages were being pushed to a PST file.  |
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