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Exchange 2003 Default SMTP for user

Author
8 Jun 2006 6:17 PM
ratman and bobbin
When created the account name took the form of 'John Doe'. The default SMTP
sender is created as john***@mycompany.com. In several instances the users
have asked me to change their email 'sent' name to j***@mycompany.com. I
created the address, set it as the default but Exchange keeps flipping it
back to john***@mycompany.com.

Is this expected behaviour? Is there some what I can make the
j***@mycompany.com remain as the default?

TIA!
Geoff

Author
8 Jun 2006 10:04 PM
Mark Arnold [MVP]
On Thu, 08 Jun 2006 18:17:13 GMT, "ratman and bobbin"
<you.would.like.to@know> wrote:

>When created the account name took the form of 'John Doe'. The default SMTP
>sender is created as john***@mycompany.com. In several instances the users
>have asked me to change their email 'sent' name to j***@mycompany.com. I
>created the address, set it as the default but Exchange keeps flipping it
>back to john***@mycompany.com.
>
>Is this expected behaviour? Is there some what I can make the
>j***@mycompany.com remain as the default?
>
>TIA!
>Geoff
>
It is the behaviour you would expect.
Two ways to fix. There is an article that tells you how to configure
AD to create the ALIAS in such a way as to have the format you want (I
need to dig it out as it's not immediately to hand)
The other way is to change the default recipient policy so that it
doesn't pick up the ALIAS and use that as the email address.
See: http://support.microsoft.com/default.aspx?kbid=285136 for the
syntax you need.
Author
9 Jun 2006 6:08 AM
ratman and bobbin
Show quote
"Mark Arnold [MVP]" <m***@mvps.org> wrote in message
news:hg7h82dnh9ks18sk3iuons8a4gvqipk5r6@4ax.com...
> On Thu, 08 Jun 2006 18:17:13 GMT, "ratman and bobbin"
> <you.would.like.to@know> wrote:
>
>>When created the account name took the form of 'John Doe'. The default
>>SMTP
>>sender is created as john***@mycompany.com. In several instances the users
>>have asked me to change their email 'sent' name to j***@mycompany.com. I
>>created the address, set it as the default but Exchange keeps flipping it
>>back to john***@mycompany.com.
>>
>>Is this expected behaviour? Is there some what I can make the
>>j***@mycompany.com remain as the default?
>>
>>TIA!
>>Geoff
>>
> It is the behaviour you would expect.
> Two ways to fix. There is an article that tells you how to configure
> AD to create the ALIAS in such a way as to have the format you want (I
> need to dig it out as it's not immediately to hand)
> The other way is to change the default recipient policy so that it
> doesn't pick up the ALIAS and use that as the email address.
> See: http://support.microsoft.com/default.aspx?kbid=285136 for the
> syntax you need.

Mark

thats the fix I needed. As ever my appreciation for the response.
Geoff

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