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What is the cause of Badmail

Author
21 Apr 2007 5:32 PM
Juke
Hi

One of my customers have this problem:

Some mail from different people are received to their SBS exchange 2003
server, but they go to the badmail folder and i don't see any reason to that.
I know that occurs when attached file are there but they are Excel and Word
files. Personally, i am able to receive them in my own email account with no
problem but not my customer.

I checked in the tracking center and saw the problematic mails and when i
double-click on one of them i see that they go to the badmail... but i don't
see and know the reason.

Could you help me ?

Thanks

Jonathan Campbell

Author
23 Apr 2007 4:43 PM
John Oliver, Jr. [MVP]
What Exchange Service Pack is installed on the SBS 2003 Server?  If its at
least SP1 then its disabled to deliver to Bad Mail folder by default or you
can enable it to do so..  Typically these are messages that cannot be
delivered to an Exchange Org, like spam, etc.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2007
Microsoft Certified Partner


Show quote
"Juke" <J***@discussions.microsoft.com> wrote in message
news:110401BE-299A-4D17-A7C1-7AE148336E60@microsoft.com...
> Hi
>
> One of my customers have this problem:
>
> Some mail from different people are received to their SBS exchange 2003
> server, but they go to the badmail folder and i don't see any reason to
> that.
> I know that occurs when attached file are there but they are Excel and
> Word
> files. Personally, i am able to receive them in my own email account with
> no
> problem but not my customer.
>
> I checked in the tracking center and saw the problematic mails and when i
> double-click on one of them i see that they go to the badmail... but i
> don't
> see and know the reason.
>
> Could you help me ?
>
> Thanks
>
> Jonathan Campbell
>
Author
23 Apr 2007 8:32 PM
Juke
The service pack is 2 and yes i have activated the badmail... but i know that
these mails are not spam. There are just mail with excel or word file. when i
don't have attached file on the email i don't have problem... Any ideas?

Thanks

Show quote
"John Oliver, Jr. [MVP]" wrote:

> What Exchange Service Pack is installed on the SBS 2003 Server?  If its at
> least SP1 then its disabled to deliver to Bad Mail folder by default or you
> can enable it to do so..  Typically these are messages that cannot be
> delivered to an Exchange Org, like spam, etc.
>
> --
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2007
> Microsoft Certified Partner
>
>
> "Juke" <J***@discussions.microsoft.com> wrote in message
> news:110401BE-299A-4D17-A7C1-7AE148336E60@microsoft.com...
> > Hi
> >
> > One of my customers have this problem:
> >
> > Some mail from different people are received to their SBS exchange 2003
> > server, but they go to the badmail folder and i don't see any reason to
> > that.
> > I know that occurs when attached file are there but they are Excel and
> > Word
> > files. Personally, i am able to receive them in my own email account with
> > no
> > problem but not my customer.
> >
> > I checked in the tracking center and saw the problematic mails and when i
> > double-click on one of them i see that they go to the badmail... but i
> > don't
> > see and know the reason.
> >
> > Could you help me ?
> >
> > Thanks
> >
> > Jonathan Campbell
> >
>
Author
23 Apr 2007 8:39 PM
Steve Antonio [MSFT]
Crack open the files in the badmail folder with Notepad and check to
see if there are any errors indicating the problem.

On Mon, 23 Apr 2007 13:32:00 -0700, Juke
<J***@discussions.microsoft.com> wrote:

Show quote
>The service pack is 2 and yes i have activated the badmail... but i know that
>these mails are not spam. There are just mail with excel or word file. when i
>don't have attached file on the email i don't have problem... Any ideas?
>
>Thanks
>
>"John Oliver, Jr. [MVP]" wrote:
>
>> What Exchange Service Pack is installed on the SBS 2003 Server?  If its at
>> least SP1 then its disabled to deliver to Bad Mail folder by default or you
>> can enable it to do so..  Typically these are messages that cannot be
>> delivered to an Exchange Org, like spam, etc.
>>
>> --
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2007
>> Microsoft Certified Partner
>>
>>
>> "Juke" <J***@discussions.microsoft.com> wrote in message
>> news:110401BE-299A-4D17-A7C1-7AE148336E60@microsoft.com...
>> > Hi
>> >
>> > One of my customers have this problem:
>> >
>> > Some mail from different people are received to their SBS exchange 2003
>> > server, but they go to the badmail folder and i don't see any reason to
>> > that.
>> > I know that occurs when attached file are there but they are Excel and
>> > Word
>> > files. Personally, i am able to receive them in my own email account with
>> > no
>> > problem but not my customer.
>> >
>> > I checked in the tracking center and saw the problematic mails and when i
>> > double-click on one of them i see that they go to the badmail... but i
>> > don't
>> > see and know the reason.
>> >
>> > Could you help me ?
>> >
>> > Thanks
>> >
>> > Jonathan Campbell
>> >
>>
Steve Antonio, CISSP
Microsoft Exchange Support

This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm
Note: For the benefit of the community-at-large, all responses to this message are best directed to the newsgroup/thread from which they originated.
Author
24 Apr 2007 12:24 AM
Juke
This the first part of the file.bad. I don't any hint that could help me. I
changed the email name address and IP address confidentiality. See by
yourself? And the tracking mail center only said that this mail was sent to
the badmail folder wothout explanations.

Thk again

Jonathan

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Subject: Don July
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Show quote
"Steve Antonio [MSFT]" wrote:

> Crack open the files in the badmail folder with Notepad and check to
> see if there are any errors indicating the problem.
>
> On Mon, 23 Apr 2007 13:32:00 -0700, Juke
> <J***@discussions.microsoft.com> wrote:
>
> >The service pack is 2 and yes i have activated the badmail... but i know that
> >these mails are not spam. There are just mail with excel or word file. when i
> >don't have attached file on the email i don't have problem... Any ideas?
> >
> >Thanks
> >
> >"John Oliver, Jr. [MVP]" wrote:
> >
> >> What Exchange Service Pack is installed on the SBS 2003 Server?  If its at
> >> least SP1 then its disabled to deliver to Bad Mail folder by default or you
> >> can enable it to do so..  Typically these are messages that cannot be
> >> delivered to an Exchange Org, like spam, etc.
> >>
> >> --
> >> John Oliver, Jr
> >> MCSE, MCT, CCNA
> >> Exchange MVP 2007
> >> Microsoft Certified Partner
> >>
> >>
> >> "Juke" <J***@discussions.microsoft.com> wrote in message
> >> news:110401BE-299A-4D17-A7C1-7AE148336E60@microsoft.com...
> >> > Hi
> >> >
> >> > One of my customers have this problem:
> >> >
> >> > Some mail from different people are received to their SBS exchange 2003
> >> > server, but they go to the badmail folder and i don't see any reason to
> >> > that.
> >> > I know that occurs when attached file are there but they are Excel and
> >> > Word
> >> > files. Personally, i am able to receive them in my own email account with
> >> > no
> >> > problem but not my customer.
> >> >
> >> > I checked in the tracking center and saw the problematic mails and when i
> >> > double-click on one of them i see that they go to the badmail... but i
> >> > don't
> >> > see and know the reason.
> >> >
> >> > Could you help me ?
> >> >
> >> > Thanks
> >> >
> >> > Jonathan Campbell
> >> >
> >>
> Steve Antonio, CISSP
> Microsoft Exchange Support
>
> This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm
> Note: For the benefit of the community-at-large, all responses to this message are best directed to the newsgroup/thread from which they originated.
>
Author
24 Apr 2007 2:39 PM
Steve Antonio [MSFT]
Look in the .bdr files, those should have an error message/code in
them.

On Mon, 23 Apr 2007 17:24:01 -0700, Juke
<J***@discussions.microsoft.com> wrote:

Show quote
>This the first part of the file.bad. I don't any hint that could help me. I
>changed the email name address and IP address confidentiality. See by
>yourself? And the tracking mail center only said that this mail was sent to
>the badmail folder wothout explanations.
>
>Thk again
>
>Jonathan
>
>Received: from mail pickup service by dc1.smagnan.local with Microsoft
>SMTPSVC; Fri, 20 Apr 2007 22:00:22 -0400
>Return-Path: <ddj***@design.com>
>X-Original-To: flavalli***@cgocable.ca
>Content-Transfer-Encoding: 7bit
>Delivered-To: fla***@cgocable.ca
>Received: from relais.videotron.ca (relais.videotron.ca [24.201.245.31])    by
>fep5.cogeco.net (Postfix) with ESMTP id E5757729    for
><flavalli***@cgocable.ca>; Fri, 20 Apr 2007 21:53:16 -0400 (EDT)
>Received: from ddjuly ([70.83.55.231]) by VL-MO-MR002.ip.videotron.ca (Sun
>Java System Messaging Server 6.2-2.05 (built Apr 28 2005)) with ESMTP id
><0JGT00IZ1RWPU***@VL-MO-MR002.ip.videotron.ca> for flavalli***@cgocable.ca;
>Fri, 20 Apr 2007 21:53:16 -0400 (EDT)
>Content-Class: urn:content-classes:message
>Date: Fri, 20 Apr 2007 21:53:27 -0400
>Importance: normal
>Priority: normal
>From: "Don July" <ddj***@charpentierdesign.com>
>Subject: Don July
>To: <nlavalli***@cgocable.ca>
>Message-ID: <000f01c783b7$db1838c0$6401a8c0@ddjuly>
>MIME-Version: 1.0
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3959
>X-Mailer: Microsoft Office Outlook 11
>Content-Type: multipart/mixed;
>    boundary="Boundary_(ID_qSPGRWIcWibqajroPHKcSw)"
>thread-index: AceDt9pnwmFUHKT4SiyZtTvhOQFUfw==
>X-GFI-P2E: DC1
>X-OriginalArrivalTime: 21 Apr 2007 02:00:22.0286 (UTC)
>FILETIME=[D1F1E2E0:01C783B8]
>
>This is a multi-part message in MIME format.
>
>--Boundary_(ID_qSPGRWIcWibqajroPHKcSw)
>Content-Type: multipart/alternative;
>    boundary="Boundary_(ID_/39ED7hZZBrIWmU970ZjZQ)"
>
>
>--Boundary_(ID_/39ED7hZZBrIWmU970ZjZQ)
>X-EC0D2A8E-5CB7-4969-9C36-46D859D137BE-PartID:
>B3E890F1-1223-4E3E-8ACA-E7C4E757E25A
>Content-Type: text/plain;
>    charset="iso-8859-1"
>Content-Transfer-Encoding: quoted-printable
>
>"Steve Antonio [MSFT]" wrote:
>
>> Crack open the files in the badmail folder with Notepad and check to
>> see if there are any errors indicating the problem.
>>
>> On Mon, 23 Apr 2007 13:32:00 -0700, Juke
>> <J***@discussions.microsoft.com> wrote:
>>
>> >The service pack is 2 and yes i have activated the badmail... but i know that
>> >these mails are not spam. There are just mail with excel or word file. when i
>> >don't have attached file on the email i don't have problem... Any ideas?
>> >
>> >Thanks
>> >
>> >"John Oliver, Jr. [MVP]" wrote:
>> >
>> >> What Exchange Service Pack is installed on the SBS 2003 Server?  If its at
>> >> least SP1 then its disabled to deliver to Bad Mail folder by default or you
>> >> can enable it to do so..  Typically these are messages that cannot be
>> >> delivered to an Exchange Org, like spam, etc.
>> >>
>> >> --
>> >> John Oliver, Jr
>> >> MCSE, MCT, CCNA
>> >> Exchange MVP 2007
>> >> Microsoft Certified Partner
>> >>
>> >>
>> >> "Juke" <J***@discussions.microsoft.com> wrote in message
>> >> news:110401BE-299A-4D17-A7C1-7AE148336E60@microsoft.com...
>> >> > Hi
>> >> >
>> >> > One of my customers have this problem:
>> >> >
>> >> > Some mail from different people are received to their SBS exchange 2003
>> >> > server, but they go to the badmail folder and i don't see any reason to
>> >> > that.
>> >> > I know that occurs when attached file are there but they are Excel and
>> >> > Word
>> >> > files. Personally, i am able to receive them in my own email account with
>> >> > no
>> >> > problem but not my customer.
>> >> >
>> >> > I checked in the tracking center and saw the problematic mails and when i
>> >> > double-click on one of them i see that they go to the badmail... but i
>> >> > don't
>> >> > see and know the reason.
>> >> >
>> >> > Could you help me ?
>> >> >
>> >> > Thanks
>> >> >
>> >> > Jonathan Campbell
>> >> >
>> >>
>> Steve Antonio, CISSP
>> Microsoft Exchange Support
>>
>> This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm
>> Note: For the benefit of the community-at-large, all responses to this message are best directed to the newsgroup/thread from which they originated.
>>
Steve Antonio, CISSP
Microsoft Exchange Support

This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm
Note: For the benefit of the community-at-large, all responses to this message are best directed to the newsgroup/thread from which they originated.
Author
25 Apr 2007 12:44 AM
Nikki Peterson [MVP - Outlook]
One example:  O'Donnell@mail.somewhere

The apostrophe was causing problems.

It can be as small as this.

Nikki

Show quote
"Steve Antonio [MSFT]" <steve***@online.microsoft.com> wrote in message
news:8k5s23hcs7vhak1f3e2hu4pb2t8sh0rffs@4ax.com...
> Look in the .bdr files, those should have an error message/code in
> them.
>
> On Mon, 23 Apr 2007 17:24:01 -0700, Juke
> <J***@discussions.microsoft.com> wrote:
>
>>This the first part of the file.bad. I don't any hint that could help me.
>>I
>>changed the email name address and IP address confidentiality. See by
>>yourself? And the tracking mail center only said that this mail was sent
>>to
>>the badmail folder wothout explanations.
>>
>>Thk again
>>
>>Jonathan
>>
>>Received: from mail pickup service by dc1.smagnan.local with Microsoft
>>SMTPSVC; Fri, 20 Apr 2007 22:00:22 -0400
>>Return-Path: <ddj***@design.com>
>>X-Original-To: flavalli***@cgocable.ca
>>Content-Transfer-Encoding: 7bit
>>Delivered-To: fla***@cgocable.ca
>>Received: from relais.videotron.ca (relais.videotron.ca [24.201.245.31])
>>by
>>fep5.cogeco.net (Postfix) with ESMTP id E5757729 for
>><flavalli***@cgocable.ca>; Fri, 20 Apr 2007 21:53:16 -0400 (EDT)
>>Received: from ddjuly ([70.83.55.231]) by VL-MO-MR002.ip.videotron.ca (Sun
>>Java System Messaging Server 6.2-2.05 (built Apr 28 2005)) with ESMTP id
>><0JGT00IZ1RWPU***@VL-MO-MR002.ip.videotron.ca> for
>>flavalli***@cgocable.ca;
>>Fri, 20 Apr 2007 21:53:16 -0400 (EDT)
>>Content-Class: urn:content-classes:message
>>Date: Fri, 20 Apr 2007 21:53:27 -0400
>>Importance: normal
>>Priority: normal
>>From: "Don July" <ddj***@charpentierdesign.com>
>>Subject: Don July
>>To: <nlavalli***@cgocable.ca>
>>Message-ID: <000f01c783b7$db1838c0$6401a8c0@ddjuly>
>>MIME-Version: 1.0
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3959
>>X-Mailer: Microsoft Office Outlook 11
>>Content-Type: multipart/mixed;
>> boundary="Boundary_(ID_qSPGRWIcWibqajroPHKcSw)"
>>thread-index: AceDt9pnwmFUHKT4SiyZtTvhOQFUfw==
>>X-GFI-P2E: DC1
>>X-OriginalArrivalTime: 21 Apr 2007 02:00:22.0286 (UTC)
>>FILETIME=[D1F1E2E0:01C783B8]
>>
>>This is a multi-part message in MIME format.
>>
>>--Boundary_(ID_qSPGRWIcWibqajroPHKcSw)
>>Content-Type: multipart/alternative;
>> boundary="Boundary_(ID_/39ED7hZZBrIWmU970ZjZQ)"
>>
>>
>>--Boundary_(ID_/39ED7hZZBrIWmU970ZjZQ)
>>X-EC0D2A8E-5CB7-4969-9C36-46D859D137BE-PartID:
>>B3E890F1-1223-4E3E-8ACA-E7C4E757E25A
>>Content-Type: text/plain;
>> charset="iso-8859-1"
>>Content-Transfer-Encoding: quoted-printable
>>
>>"Steve Antonio [MSFT]" wrote:
>>
>>> Crack open the files in the badmail folder with Notepad and check to
>>> see if there are any errors indicating the problem.
>>>
>>> On Mon, 23 Apr 2007 13:32:00 -0700, Juke
>>> <J***@discussions.microsoft.com> wrote:
>>>
>>> >The service pack is 2 and yes i have activated the badmail... but i
>>> >know that
>>> >these mails are not spam. There are just mail with excel or word file.
>>> >when i
>>> >don't have attached file on the email i don't have problem... Any
>>> >ideas?
>>> >
>>> >Thanks
>>> >
>>> >"John Oliver, Jr. [MVP]" wrote:
>>> >
>>> >> What Exchange Service Pack is installed on the SBS 2003 Server?  If
>>> >> its at
>>> >> least SP1 then its disabled to deliver to Bad Mail folder by default
>>> >> or you
>>> >> can enable it to do so..  Typically these are messages that cannot be
>>> >> delivered to an Exchange Org, like spam, etc.
>>> >>
>>> >> --
>>> >> John Oliver, Jr
>>> >> MCSE, MCT, CCNA
>>> >> Exchange MVP 2007
>>> >> Microsoft Certified Partner
>>> >>
>>> >>
>>> >> "Juke" <J***@discussions.microsoft.com> wrote in message
>>> >> news:110401BE-299A-4D17-A7C1-7AE148336E60@microsoft.com...
>>> >> > Hi
>>> >> >
>>> >> > One of my customers have this problem:
>>> >> >
>>> >> > Some mail from different people are received to their SBS exchange
>>> >> > 2003
>>> >> > server, but they go to the badmail folder and i don't see any
>>> >> > reason to
>>> >> > that.
>>> >> > I know that occurs when attached file are there but they are Excel
>>> >> > and
>>> >> > Word
>>> >> > files. Personally, i am able to receive them in my own email
>>> >> > account with
>>> >> > no
>>> >> > problem but not my customer.
>>> >> >
>>> >> > I checked in the tracking center and saw the problematic mails and
>>> >> > when i
>>> >> > double-click on one of them i see that they go to the badmail...
>>> >> > but i
>>> >> > don't
>>> >> > see and know the reason.
>>> >> >
>>> >> > Could you help me ?
>>> >> >
>>> >> > Thanks
>>> >> >
>>> >> > Jonathan Campbell
>>> >> >
>>> >>
>>> Steve Antonio, CISSP
>>> Microsoft Exchange Support
>>>
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights. Use of included script samples are subject to the terms
>>> specified at http://www.microsoft.com/info/cpyright.htm
>>> Note: For the benefit of the community-at-large, all responses to this
>>> message are best directed to the newsgroup/thread from which they
>>> originated.
>>>
> Steve Antonio, CISSP
> Microsoft Exchange Support
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights. Use of included script samples are subject to the terms specified
> at http://www.microsoft.com/info/cpyright.htm
> Note: For the benefit of the community-at-large, all responses to this
> message are best directed to the newsgroup/thread from which they
> originated.

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