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Exchange 2003: One user getting "No transport provider was available for delivery to this" several t(including the problem user) use citrix, so the setup for individuals has little variation on basics such as Outlook 2003. One user continually has problems sending out and several times a day (sometimes much more), she is prevented from sending emails with the error: The following recipient(s) could not be reached: John Doe on 20/09/2007 10:01 No transport provider was available for delivery to this recipient. I looked up the 'no transport' issue on Microsoft KB, and nothing was really applicable except I thought problem contacts, but then the user told me that the last four times she received these NDRS, all she had done was replied to messages that had been sent to her. The user can usually re send the messages successfully later on in the day. One thing I should also mention is that she is a remote user BUT, she uses a DSL connection to get to her Citrix session, and therefore all software and network connections are preferably running in the main office. Thanks in advance, C The place to start is to find out how this user is addressing the e-mail
messages in question. Another thing to look at is how the Outlook profile is configured. -- Ed Crowley MVP - Exchange "Protecting the world from PSTs and brick backups!" Show quote "KingCronos" <test2***@bgop.org.uk> wrote in message news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... > We run Exchange 2003 in a WIndows 2000 domain. Most of our clients > (including the problem user) use citrix, so the setup for individuals > has little variation on basics such as Outlook 2003. One user > continually has problems sending out and several times a day > (sometimes much more), she is prevented from sending emails with > the error: > > > The following recipient(s) could not be reached: > > > John Doe on 20/09/2007 10:01 > No transport provider was available for delivery to this > recipient. > > > I looked up the 'no transport' issue on Microsoft KB, and nothing was > really applicable except I thought problem contacts, but then the > user > told me that the last four times she received these NDRS, all she had > done was replied to messages that had been sent to her. The user can > usually re send the messages successfully later on in the day. > > > One thing I should also mention is that she is a remote user BUT, she > uses a DSL connection to get to her Citrix session, and therefore all > software and network connections are preferably running in the main > office. > > > > Thanks in advance, C > Hi,
The mail profile is correct. We run a locked down Citrix system. Also, often the user gets the problem even when she just replies to a message she has received. Any ideas? Thanks Show quote On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > The place to start is to find out how this user is addressing the e-mail > messages in question. Another thing to look at is how the Outlook profile > is configured. > -- > Ed Crowley > MVP - Exchange > "Protecting the world from PSTs and brick backups!" > > "KingCronos" <test2***@bgop.org.uk> wrote in message > > news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... > > > > > We run Exchange 2003 in a WIndows 2000 domain. Most of our clients > > (including the problem user) use citrix, so the setup for individuals > > has little variation on basics such as Outlook 2003. One user > > continually has problems sending out and several times a day > > (sometimes much more), she is prevented from sending emails with > > the error: > > > The following recipient(s) could not be reached: > > > John Doe on 20/09/2007 10:01 > > No transport provider was available for delivery to this > > recipient. > > > I looked up the 'no transport' issue on Microsoft KB, and nothing was > > really applicable except I thought problem contacts, but then the > > user > > told me that the last four times she received these NDRS, all she had > > done was replied to messages that had been sent to her. The user can > > usually re send the messages successfully later on in the day. > > > One thing I should also mention is that she is a remote user BUT, she > > uses a DSL connection to get to her Citrix session, and therefore all > > software and network connections are preferably running in the main > > office. > > > Thanks in advance, C- Hide quoted text - > > - Show quoted text - Repeating:
The place to start is to find out how this user is addressing the e-mail messages in question. -- Ed Crowley MVP - Exchange "Protecting the world from PSTs and brick backups!" Show quote "KingCronos" <test2***@bgop.org.uk> wrote in message news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... > Hi, > > The mail profile is correct. We run a locked down Citrix system. Also, > often the user gets the problem even when she just replies to a > message she has received. > > Any ideas? > > Thanks > > > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> The place to start is to find out how this user is addressing the e-mail >> messages in question. Another thing to look at is how the Outlook >> profile >> is configured. >> -- >> Ed Crowley >> MVP - Exchange >> "Protecting the world from PSTs and brick backups!" >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... >> >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our clients >> > (including the problem user) use citrix, so the setup for individuals >> > has little variation on basics such as Outlook 2003. One user >> > continually has problems sending out and several times a day >> > (sometimes much more), she is prevented from sending emails with >> > the error: >> >> > The following recipient(s) could not be reached: >> >> > John Doe on 20/09/2007 10:01 >> > No transport provider was available for delivery to this >> > recipient. >> >> > I looked up the 'no transport' issue on Microsoft KB, and nothing was >> > really applicable except I thought problem contacts, but then the >> > user >> > told me that the last four times she received these NDRS, all she had >> > done was replied to messages that had been sent to her. The user can >> > usually re send the messages successfully later on in the day. >> >> > One thing I should also mention is that she is a remote user BUT, she >> > uses a DSL connection to get to her Citrix session, and therefore all >> > software and network connections are preferably running in the main >> > office. >> >> > Thanks in advance, C- Hide quoted text - >> >> - Show quoted text - > > Show quote
On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: Im not sure what you mean by "how this user is addressing the e-mail> Repeating: > > The place to start is to find out how this user is addressing the e-mail > messages in question. > -- > Ed Crowley > MVP - Exchange > "Protecting the world from PSTs and brick backups!" > > "KingCronos" <test2***@bgop.org.uk> wrote in message > > news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... > > > > > Hi, > > > The mail profile is correct. We run a locked down Citrix system. Also, > > often the user gets the problem even when she just replies to a > > message she has received. > > > Any ideas? > > > Thanks > > > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> The place to start is to find out . Another thing to look at is how the Outlook > >> profile > >> is configured. > >> -- > >> Ed Crowley > >> MVP - Exchange > >> "Protecting the world from PSTs and brick backups!" > > >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... > > >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our clients > >> > (including the problem user) use citrix, so the setup for individuals > >> > has little variation on basics such as Outlook 2003. One user > >> > continually has problems sending out and several times a day > >> > (sometimes much more), she is prevented from sending emails with > >> > the error: > > >> > The following recipient(s) could not be reached: > > >> > John Doe on 20/09/2007 10:01 > >> > No transport provider was available for delivery to this > >> > recipient. > > >> > I looked up the 'no transport' issue on Microsoft KB, and nothing was > >> > really applicable except I thought problem contacts, but then the > >> > user > >> > told me that the last four times she received these NDRS, all she had > >> > done was replied to messages that had been sent to her. The user can > >> > usually re send the messages successfully later on in the day. > > >> > One thing I should also mention is that she is a remote user BUT, she > >> > uses a DSL connection to get to her Citrix session, and therefore all > >> > software and network connections are preferably running in the main > >> > office. > > >> > Thanks in advance, C- Hide quoted text - > > >> - Show quoted text -- Hide quoted text - > > - Show quoted text - messages in question". On occasion she merely hits the reply button after reading an email she has received, so the address was the same as from where it was received, but the error still comes sporadically. Is this internittent or is it repeatable with replies to the same
message(s)? Was this user migrated from a different Exchange system? -- Ed Crowley MVP - Exchange "Protecting the world from PSTs and brick backups!" Show quote "KingCronos" <test2***@bgop.org.uk> wrote in message news:1192011696.987451.15650@19g2000hsx.googlegroups.com... > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> Repeating: >> >> The place to start is to find out how this user is addressing the e-mail >> messages in question. >> -- >> Ed Crowley >> MVP - Exchange >> "Protecting the world from PSTs and brick backups!" >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... >> >> >> >> > Hi, >> >> > The mail profile is correct. We run a locked down Citrix system. Also, >> > often the user gets the problem even when she just replies to a >> > message she has received. >> >> > Any ideas? >> >> > Thanks >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> >> The place to start is to find out . Another thing to look at is how >> >> the Outlook >> >> profile >> >> is configured. >> >> -- >> >> Ed Crowley >> >> MVP - Exchange >> >> "Protecting the world from PSTs and brick backups!" >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our clients >> >> > (including the problem user) use citrix, so the setup for >> >> > individuals >> >> > has little variation on basics such as Outlook 2003. One user >> >> > continually has problems sending out and several times a day >> >> > (sometimes much more), she is prevented from sending emails with >> >> > the error: >> >> >> > The following recipient(s) could not be reached: >> >> >> > John Doe on 20/09/2007 10:01 >> >> > No transport provider was available for delivery to this >> >> > recipient. >> >> >> > I looked up the 'no transport' issue on Microsoft KB, and nothing >> >> > was >> >> > really applicable except I thought problem contacts, but then the >> >> > user >> >> > told me that the last four times she received these NDRS, all she >> >> > had >> >> > done was replied to messages that had been sent to her. The user can >> >> > usually re send the messages successfully later on in the day. >> >> >> > One thing I should also mention is that she is a remote user BUT, >> >> > she >> >> > uses a DSL connection to get to her Citrix session, and therefore >> >> > all >> >> > software and network connections are preferably running in the main >> >> > office. >> >> >> > Thanks in advance, C- Hide quoted text - >> >> >> - Show quoted text -- Hide quoted text - >> >> - Show quoted text - > > Im not sure what you mean by "how this user is addressing the e-mail > messages in question". On occasion she merely hits the reply button > after reading an email she has received, so the address was the same > as from where it was received, but the error still comes sporadically. > She was migrated from the old Exchange 2000 server to 2003, but so
were 500 other people and as far as Im aware no one else is having the same problems. From what the user tells me it appears that this problem is quite random, but that often messages she cannot send at one point in the day, are successfully sent when she tries again at another time. She is a remote user, but as she dials into the HQ Citrix network via DSL, I dont see how this could make a difference. Thanks Show quote On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > Is this internittent or is it repeatable with replies to the same > message(s)? Was this user migrated from a different Exchange system? > -- > Ed Crowley > MVP - Exchange > "Protecting the world from PSTs and brick backups!" > > "KingCronos" <test2***@bgop.org.uk> wrote in message > > news:1192011696.987451.15650@19g2000hsx.googlegroups.com... > > > > > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> Repeating: > > >> The place to start is to find out how this user is addressing the e-mail > >> messages in question. > >> -- > >> Ed Crowley > >> MVP - Exchange > >> "Protecting the world from PSTs and brick backups!" > > >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... > > >> > Hi, > > >> > The mail profile is correct. We run a locked down Citrix system. Also, > >> > often the user gets the problem even when she just replies to a > >> > message she has received. > > >> > Any ideas? > > >> > Thanks > > >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> >> The place to start is to find out . Another thing to look at is how > >> >> the Outlook > >> >> profile > >> >> is configured. > >> >> -- > >> >> Ed Crowley > >> >> MVP - Exchange > >> >> "Protecting the world from PSTs and brick backups!" > > >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... > > >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our clients > >> >> > (including the problem user) use citrix, so the setup for > >> >> > individuals > >> >> > has little variation on basics such as Outlook 2003. One user > >> >> > continually has problems sending out and several times a day > >> >> > (sometimes much more), she is prevented from sending emails with > >> >> > the error: > > >> >> > The following recipient(s) could not be reached: > > >> >> > John Doe on 20/09/2007 10:01 > >> >> > No transport provider was available for delivery to this > >> >> > recipient. > > >> >> > I looked up the 'no transport' issue on Microsoft KB, and nothing > >> >> > was > >> >> > really applicable except I thought problem contacts, but then the > >> >> > user > >> >> > told me that the last four times she received these NDRS, all she > >> >> > had > >> >> > done was replied to messages that had been sent to her. The user can > >> >> > usually re send the messages successfully later on in the day. > > >> >> > One thing I should also mention is that she is a remote user BUT, > >> >> > she > >> >> > uses a DSL connection to get to her Citrix session, and therefore > >> >> > all > >> >> > software and network connections are preferably running in the main > >> >> > office. > > >> >> > Thanks in advance, C- Hide quoted text - > > >> >> - Show quoted text -- Hide quoted text - > > >> - Show quoted text - > > > Im not sure what you mean by "how this user is addressing the e-mail > > messages in question". On occasion she merely hits the reply button > > after reading an email she has received, so the address was the same > > as from where it was received, but the error still comes sporadically.- Hide quoted text - > > - Show quoted text - Define "migrated".
-- Ed Crowley MVP - Exchange "Protecting the world from PSTs and brick backups!" Show quote "KingCronos" <test2***@bgop.org.uk> wrote in message news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... > > > She was migrated from the old Exchange 2000 server to 2003, but so > were 500 other people and as far as Im aware no one else is having the > same problems. From what the user tells me it appears that this > problem is quite random, but that often messages she cannot send at > one point in the day, are successfully sent when she tries again at > another time. She is a remote user, but as she dials into the HQ > Citrix network via DSL, I dont see how this could make a difference. > > Thanks > > > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> Is this internittent or is it repeatable with replies to the same >> message(s)? Was this user migrated from a different Exchange system? >> -- >> Ed Crowley >> MVP - Exchange >> "Protecting the world from PSTs and brick backups!" >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> news:1192011696.987451.15650@19g2000hsx.googlegroups.com... >> >> >> >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> >> Repeating: >> >> >> The place to start is to find out how this user is addressing the >> >> messages in question. >> >> -- >> >> Ed Crowley >> >> MVP - Exchange >> >> "Protecting the world from PSTs and brick backups!" >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... >> >> >> > Hi, >> >> >> > The mail profile is correct. We run a locked down Citrix system. >> >> > Also, >> >> > often the user gets the problem even when she just replies to a >> >> > message she has received. >> >> >> > Any ideas? >> >> >> > Thanks >> >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> >> >> The place to start is to find out . Another thing to look at is >> >> >> how >> >> >> the Outlook >> >> >> profile >> >> >> is configured. >> >> >> -- >> >> >> Ed Crowley >> >> >> MVP - Exchange >> >> >> "Protecting the world from PSTs and brick backups!" >> >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... >> >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our >> >> >> > clients >> >> >> > (including the problem user) use citrix, so the setup for >> >> >> > individuals >> >> >> > has little variation on basics such as Outlook 2003. One user >> >> >> > continually has problems sending out and several times a day >> >> >> > (sometimes much more), she is prevented from sending emails with >> >> >> > the error: >> >> >> >> > The following recipient(s) could not be reached: >> >> >> >> > John Doe on 20/09/2007 10:01 >> >> >> > No transport provider was available for delivery to >> >> >> > this >> >> >> > recipient. >> >> >> >> > I looked up the 'no transport' issue on Microsoft KB, and nothing >> >> >> > was >> >> >> > really applicable except I thought problem contacts, but then the >> >> >> > user >> >> >> > told me that the last four times she received these NDRS, all she >> >> >> > had >> >> >> > done was replied to messages that had been sent to her. The user >> >> >> > can >> >> >> > usually re send the messages successfully later on in the day. >> >> >> >> > One thing I should also mention is that she is a remote user BUT, >> >> >> > she >> >> >> > uses a DSL connection to get to her Citrix session, and therefore >> >> >> > all >> >> >> > software and network connections are preferably running in the >> >> >> > main >> >> >> > office. >> >> >> >> > Thanks in advance, C- Hide quoted text - >> >> >> >> - Show quoted text -- Hide quoted text - >> >> >> - Show quoted text - >> >> > Im not sure what you mean by "how this user is addressing the e-mail >> > messages in question". On occasion she merely hits the reply button >> > after reading an email she has received, so the address was the same >> > as from where it was received, but the error still comes sporadically.- >> > Hide quoted text - >> >> - Show quoted text - > > Her mailbox was on the old Exchange 2000 server, and we moved it
(along with 500 hundred others) on to the new Exchange 2003 server using the Exchange task wizard. Show quote On 11 Oct, 16:56, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > Define "migrated". > -- > Ed Crowley > MVP - Exchange > "Protecting the world from PSTs and brick backups!" > > "KingCronos" <test2***@bgop.org.uk> wrote in message > > news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... > > > > > > > She was migrated from the old Exchange 2000 server to 2003, but so > > were 500 other people and as far as Im aware no one else is having the > > same problems. From what the user tells me it appears that this > > problem is quite random, but that often messages she cannot send at > > one point in the day, are successfully sent when she tries again at > > another time. She is a remote user, but as she dials into the HQ > > Citrix network via DSL, I dont see how this could make a difference. > > > Thanks > > > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> Is this internittent or is it repeatable with replies to the same > >> message(s)? Was this user migrated from a different Exchange system? > >> -- > >> Ed Crowley > >> MVP - Exchange > >> "Protecting the world from PSTs and brick backups!" > > >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >>news:1192011696.987451.15650@19g2000hsx.googlegroups.com... > > >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> >> Repeating: > > >> >> The place to start is to find out how this user is addressing the > >> >> messages in question. > >> >> -- > >> >> Ed Crowley > >> >> MVP - Exchange > >> >> "Protecting the world from PSTs and brick backups!" > > >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... > > >> >> > Hi, > > >> >> > The mail profile is correct. We run a locked down Citrix system. > >> >> > Also, > >> >> > often the user gets the problem even when she just replies to a > >> >> > message she has received. > > >> >> > Any ideas? > > >> >> > Thanks > > >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> >> >> The place to start is to find out . Another thing to look at is > >> >> >> how > >> >> >> the Outlook > >> >> >> profile > >> >> >> is configured. > >> >> >> -- > >> >> >> Ed Crowley > >> >> >> MVP - Exchange > >> >> >> "Protecting the world from PSTs and brick backups!" > > >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... > > >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our > >> >> >> > clients > >> >> >> > (including the problem user) use citrix, so the setup for > >> >> >> > individuals > >> >> >> > has little variation on basics such as Outlook 2003. One user > >> >> >> > continually has problems sending out and several times a day > >> >> >> > (sometimes much more), she is prevented from sending emails with > >> >> >> > the error: > > >> >> >> > The following recipient(s) could not be reached: > > >> >> >> > John Doe on 20/09/2007 10:01 > >> >> >> > No transport provider was available for delivery to > >> >> >> > this > >> >> >> > recipient. > > >> >> >> > I looked up the 'no transport' issue on Microsoft KB, and nothing > >> >> >> > was > >> >> >> > really applicable except I thought problem contacts, but then the > >> >> >> > user > >> >> >> > told me that the last four times she received these NDRS, all she > >> >> >> > had > >> >> >> > done was replied to messages that had been sent to her. The user > >> >> >> > can > >> >> >> > usually re send the messages successfully later on in the day. > > >> >> >> > One thing I should also mention is that she is a remote user BUT, > >> >> >> > she > >> >> >> > uses a DSL connection to get to her Citrix session, and therefore > >> >> >> > all > >> >> >> > software and network connections are preferably running in the > >> >> >> > main > >> >> >> > office. > > >> >> >> > Thanks in advance, C- Hide quoted text - > > >> >> >> - Show quoted text -- Hide quoted text - > > >> >> - Show quoted text - > > >> > Im not sure what you mean by "how this user is addressing the e-mail > >> > messages in question". On occasion she merely hits the reply button > >> > after reading an email she has received, so the address was the same > >> > as from where it was received, but the error still comes sporadically.- > >> > Hide quoted text - > > >> - Show quoted text -- Hide quoted text - > > - Show quoted text - The Move Mailbox Wizard? If you moved the mailbox this way, which would not
be what is typically called a migration and is that's why I asked, then she should not see any difference in behavior after the move than she saw before. Everything should be preserved in a move mailbox. So, the next direction I would ask that you follow is to try to find out anything that might have been differently for her. For example, did she get married, change her name, and did someone recreate her mailbox because or something like that? Or, is there something unusual about her Outlook configuration? -- Ed Crowley MVP - Exchange "Protecting the world from PSTs and brick backups!" Show quote "KingCronos" <test2***@bgop.org.uk> wrote in message news:1192118624.740652.326210@v3g2000hsg.googlegroups.com... > Her mailbox was on the old Exchange 2000 server, and we moved it > (along with 500 hundred others) on to the new Exchange 2003 server > using the Exchange task wizard. > > On 11 Oct, 16:56, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> Define "migrated". >> -- >> Ed Crowley >> MVP - Exchange >> "Protecting the world from PSTs and brick backups!" >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... >> >> >> >> >> >> > She was migrated from the old Exchange 2000 server to 2003, but so >> > were 500 other people and as far as Im aware no one else is having the >> > same problems. From what the user tells me it appears that this >> > problem is quite random, but that often messages she cannot send at >> > one point in the day, are successfully sent when she tries again at >> > another time. She is a remote user, but as she dials into the HQ >> > Citrix network via DSL, I dont see how this could make a difference. >> >> > Thanks >> >> > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> >> Is this internittent or is it repeatable with replies to the same >> >> message(s)? Was this user migrated from a different Exchange system? >> >> -- >> >> Ed Crowley >> >> MVP - Exchange >> >> "Protecting the world from PSTs and brick backups!" >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >>news:1192011696.987451.15650@19g2000hsx.googlegroups.com... >> >> >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> >> >> Repeating: >> >> >> >> The place to start is to find out how this user is addressing the >> >> >> messages in question. >> >> >> -- >> >> >> Ed Crowley >> >> >> MVP - Exchange >> >> >> "Protecting the world from PSTs and brick backups!" >> >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... >> >> >> >> > Hi, >> >> >> >> > The mail profile is correct. We run a locked down Citrix system. >> >> >> > Also, >> >> >> > often the user gets the problem even when she just replies to a >> >> >> > message she has received. >> >> >> >> > Any ideas? >> >> >> >> > Thanks >> >> >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> >> >> >> > wrote: >> >> >> >> The place to start is to find out . Another thing to look at is >> >> >> >> how >> >> >> >> the Outlook >> >> >> >> profile >> >> >> >> is configured. >> >> >> >> -- >> >> >> >> Ed Crowley >> >> >> >> MVP - Exchange >> >> >> >> "Protecting the world from PSTs and brick backups!" >> >> >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... >> >> >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our >> >> >> >> > clients >> >> >> >> > (including the problem user) use citrix, so the setup for >> >> >> >> > individuals >> >> >> >> > has little variation on basics such as Outlook 2003. One user >> >> >> >> > continually has problems sending out and several times a day >> >> >> >> > (sometimes much more), she is prevented from sending emails >> >> >> >> > with >> >> >> >> > the error: >> >> >> >> >> > The following recipient(s) could not be reached: >> >> >> >> >> > John Doe on 20/09/2007 10:01 >> >> >> >> > No transport provider was available for delivery to >> >> >> >> > this >> >> >> >> > recipient. >> >> >> >> >> > I looked up the 'no transport' issue on Microsoft KB, and >> >> >> >> > nothing >> >> >> >> > was >> >> >> >> > really applicable except I thought problem contacts, but then >> >> >> >> > the >> >> >> >> > user >> >> >> >> > told me that the last four times she received these NDRS, all >> >> >> >> > she >> >> >> >> > had >> >> >> >> > done was replied to messages that had been sent to her. The >> >> >> >> > user >> >> >> >> > can >> >> >> >> > usually re send the messages successfully later on in the day. >> >> >> >> >> > One thing I should also mention is that she is a remote user >> >> >> >> > BUT, >> >> >> >> > she >> >> >> >> > uses a DSL connection to get to her Citrix session, and >> >> >> >> > therefore >> >> >> >> > all >> >> >> >> > software and network connections are preferably running in the >> >> >> >> > main >> >> >> >> > office. >> >> >> >> >> > Thanks in advance, C- Hide quoted text - >> >> >> >> >> - Show quoted text -- Hide quoted text - >> >> >> >> - Show quoted text - >> >> >> > Im not sure what you mean by "how this user is addressing the e-mail >> >> > messages in question". On occasion she merely hits the reply button >> >> > after reading an email she has received, so the address was the same >> >> > as from where it was received, but the error still comes >> >> > sporadically.- >> >> > Hide quoted text - >> >> >> - Show quoted text -- Hide quoted text - >> >> - Show quoted text - > > Hi Ed,
I have just checked, and regrettably I gave you some incorrect information. I thought she was a long term user, but apparrently she only joined August last year, which was after we had already migrated to Exchage 2003, so her mailbox was never on the old server. She has not changed her name, as far as Im aware during this time - although I have emailed her to confirm. Bizarrely enough, the mailbox was recreated by myself about 6 months ago, which I tried as a 'nuclear solution' as at the time she was having the same problems. It seemed to get better for a while after this, but is now back to the way it was. I have checked her Outlook configuration, and it is absolutely ordinary. Thanks. Show quote On 11 Oct, 17:12, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > The Move Mailbox Wizard? If you moved the mailbox this way, which would not > be what is typically called a migration and is that's why I asked, then she > should not see any difference in behavior after the move than she saw > before. Everything should be preserved in a move mailbox. So, the next > direction I would ask that you follow is to try to find out anything that > might have been differently for her. For example, did she get married, > change her name, and did someone recreate her mailbox because or something > like that? Or, is there something unusual about her Outlook configuration? > -- > Ed Crowley > MVP - Exchange > "Protecting the world from PSTs and brick backups!" > > "KingCronos" <test2***@bgop.org.uk> wrote in message > > news:1192118624.740652.326210@v3g2000hsg.googlegroups.com... > > > > > Her mailbox was on the old Exchange 2000 server, and we moved it > > (along with 500 hundred others) on to the new Exchange 2003 server > > using the Exchange task wizard. > > > On 11 Oct, 16:56, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> Define "migrated". > >> -- > >> Ed Crowley > >> MVP - Exchange > >> "Protecting the world from PSTs and brick backups!" > > >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >>news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... > > >> > She was migrated from the old Exchange 2000 server to 2003, but so > >> > were 500 other people and as far as Im aware no one else is having the > >> > same problems. From what the user tells me it appears that this > >> > problem is quite random, but that often messages she cannot send at > >> > one point in the day, are successfully sent when she tries again at > >> > another time. She is a remote user, but as she dials into the HQ > >> > Citrix network via DSL, I dont see how this could make a difference. > > >> > Thanks > > >> > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> >> Is this internittent or is it repeatable with replies to the same > >> >> message(s)? Was this user migrated from a different Exchange system? > >> >> -- > >> >> Ed Crowley > >> >> MVP - Exchange > >> >> "Protecting the world from PSTs and brick backups!" > > >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >>news:1192011696.987451.15650@19g2000hsx.googlegroups.com... > > >> >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> >> >> Repeating: > > >> >> >> The place to start is to find out how this user is addressing the > >> >> >> messages in question. > >> >> >> -- > >> >> >> Ed Crowley > >> >> >> MVP - Exchange > >> >> >> "Protecting the world from PSTs and brick backups!" > > >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... > > >> >> >> > Hi, > > >> >> >> > The mail profile is correct. We run a locked down Citrix system. > >> >> >> > Also, > >> >> >> > often the user gets the problem even when she just replies to a > >> >> >> > message she has received. > > >> >> >> > Any ideas? > > >> >> >> > Thanks > > >> >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> > >> >> >> > wrote: > >> >> >> >> The place to start is to find out . Another thing to look at is > >> >> >> >> how > >> >> >> >> the Outlook > >> >> >> >> profile > >> >> >> >> is configured. > >> >> >> >> -- > >> >> >> >> Ed Crowley > >> >> >> >> MVP - Exchange > >> >> >> >> "Protecting the world from PSTs and brick backups!" > > >> >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... > > >> >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our > >> >> >> >> > clients > >> >> >> >> > (including the problem user) use citrix, so the setup for > >> >> >> >> > individuals > >> >> >> >> > has little variation on basics such as Outlook 2003. One user > >> >> >> >> > continually has problems sending out and several times a day > >> >> >> >> > (sometimes much more), she is prevented from sending emails > >> >> >> >> > with > >> >> >> >> > the error: > > >> >> >> >> > The following recipient(s) could not be reached: > > >> >> >> >> > John Doe on 20/09/2007 10:01 > >> >> >> >> > No transport provider was available for delivery to > >> >> >> >> > this > >> >> >> >> > recipient. > > >> >> >> >> > I looked up the 'no transport' issue on Microsoft KB, and > >> >> >> >> > nothing > >> >> >> >> > was > >> >> >> >> > really applicable except I thought problem contacts, but then > >> >> >> >> > the > >> >> >> >> > user > >> >> >> >> > told me that the last four times she received these NDRS, all > >> >> >> >> > she > >> >> >> >> > had > >> >> >> >> > done was replied to messages that had been sent to her. The > >> >> >> >> > user > >> >> >> >> > can > >> >> >> >> > usually re send the messages successfully later on in the day. > > >> >> >> >> > One thing I should also mention is that she is a remote user > >> >> >> >> > BUT, > >> >> >> >> > she > >> >> >> >> > uses a DSL connection to get to her Citrix session, and > >> >> >> >> > therefore > >> >> >> >> > all > >> >> >> >> > software and network connections are preferably running in the > >> >> >> >> > main > >> >> >> >> > office. > > >> >> >> >> > Thanks in advance, C- Hide quoted text - > > >> >> >> >> - Show quoted text -- Hide quoted text - > > >> >> >> - Show quoted text - > > >> >> > Im not sure what you mean by "how this user is addressing the e-mail > >> >> > messages in question". On occasion she merely hits the reply button > >> >> > after reading an email she has received, so the address was the same > >> >> > as from where it was received, but the error still comes > >> >> > sporadically.- > >> >> > Hide quoted text - > > >> >> - Show quoted text -- Hide quoted text - > > >> - Show quoted text -- Hide quoted text - > > - Show quoted text - One other thing. I used message trackling to see what was happening to
these delayed messages, and I noticed that the delay was before it got to the email server. The delay seems to be between the Outlook client and the Exchange server. Thanks. On 12 Oct, 15:21, KingCronos <test2***@bgop.org.uk> wrote: Show quote > Hi Ed, > > I have just checked, and regrettably I gave you some incorrect > information. I thought she was a long term user, but apparrently she > only joined August last year, which was after we had already migrated > to Exchage 2003, so her mailbox was never on the old server. She has > not changed her name, as far as Im aware during this time - although I > have emailed her to confirm. Bizarrely enough, the mailbox was > recreated by myself about 6 months ago, which I tried as a 'nuclear > solution' as at the time she was having the same problems. It seemed > to get better for a while after this, but is now back to the way it > was. I have checked her Outlook configuration, and it is absolutely > ordinary. > > Thanks. > > On 11 Oct, 17:12, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > > > > > The Move Mailbox Wizard? If you moved the mailbox this way, which would not > > be what is typically called a migration and is that's why I asked, then she > > should not see any difference in behavior after the move than she saw > > before. Everything should be preserved in a move mailbox. So, the next > > direction I would ask that you follow is to try to find out anything that > > might have been differently for her. For example, did she get married, > > change her name, and did someone recreate her mailbox because or something > > like that? Or, is there something unusual about her Outlook configuration? > > -- > > Ed Crowley > > MVP - Exchange > > "Protecting the world from PSTs and brick backups!" > > > "KingCronos" <test2***@bgop.org.uk> wrote in message > > >news:1192118624.740652.326210@v3g2000hsg.googlegroups.com... > > > > Her mailbox was on the old Exchange 2000 server, and we moved it > > > (along with 500 hundred others) on to the new Exchange 2003 server > > > using the Exchange task wizard. > > > > On 11 Oct, 16:56, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > > >> Define "migrated". > > >> -- > > >> Ed Crowley > > >> MVP - Exchange > > >> "Protecting the world from PSTs and brick backups!" > > > >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > > >>news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... > > > >> > She was migrated from the old Exchange 2000 server to 2003, but so > > >> > were 500 other people and as far as Im aware no one else is having the > > >> > same problems. From what the user tells me it appears that this > > >> > problem is quite random, but that often messages she cannot send at > > >> > one point in the day, are successfully sent when she tries again at > > >> > another time. She is a remote user, but as she dials into the HQ > > >> > Citrix network via DSL, I dont see how this could make a difference. > > > >> > Thanks > > > >> > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > > >> >> Is this internittent or is it repeatable with replies to the same > > >> >> message(s)? Was this user migrated from a different Exchange system? > > >> >> -- > > >> >> Ed Crowley > > >> >> MVP - Exchange > > >> >> "Protecting the world from PSTs and brick backups!" > > > >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > > >> >>news:1192011696.987451.15650@19g2000hsx.googlegroups.com... > > > >> >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > > >> >> >> Repeating: > > > >> >> >> The place to start is to find out how this user is addressing the > > >> >> >> messages in question. > > >> >> >> -- > > >> >> >> Ed Crowley > > >> >> >> MVP - Exchange > > >> >> >> "Protecting the world from PSTs and brick backups!" > > > >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > > >> >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... > > > >> >> >> > Hi, > > > >> >> >> > The mail profile is correct. We run a locked down Citrix system. > > >> >> >> > Also, > > >> >> >> > often the user gets the problem even when she just replies to a > > >> >> >> > message she has received. > > > >> >> >> > Any ideas? > > > >> >> >> > Thanks > > > >> >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> > > >> >> >> > wrote: > > >> >> >> >> The place to start is to find out . Another thing to look at is > > >> >> >> >> how > > >> >> >> >> the Outlook > > >> >> >> >> profile > > >> >> >> >> is configured. > > >> >> >> >> -- > > >> >> >> >> Ed Crowley > > >> >> >> >> MVP - Exchange > > >> >> >> >> "Protecting the world from PSTs and brick backups!" > > > >> >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > > >> >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... > > > >> >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of our > > >> >> >> >> > clients > > >> >> >> >> > (including the problem user) use citrix, so the setup for > > >> >> >> >> > individuals > > >> >> >> >> > has little variation on basics such as Outlook 2003. One user > > >> >> >> >> > continually has problems sending out and several times a day > > >> >> >> >> > (sometimes much more), she is prevented from sending emails > > >> >> >> >> > with > > >> >> >> >> > the error: > > > >> >> >> >> > The following recipient(s) could not be reached: > > > >> >> >> >> > John Doe on 20/09/2007 10:01 > > >> >> >> >> > No transport provider was available for delivery to > > >> >> >> >> > this > > >> >> >> >> > recipient. > > > >> >> >> >> > I looked up the 'no transport' issue on Microsoft KB, and > > >> >> >> >> > nothing > > >> >> >> >> > was > > >> >> >> >> > really applicable except I thought problem contacts, but then > > >> >> >> >> > the > > >> >> >> >> > user > > >> >> >> >> > told me that the last four times she received these NDRS, all > > >> >> >> >> > she > > >> >> >> >> > had > > >> >> >> >> > done was replied to messages that had been sent to her. The > > >> >> >> >> > user > > >> >> >> >> > can > > >> >> >> >> > usually re send the messages successfully later on in the day. > > > >> >> >> >> > One thing I should also mention is that she is a remote user > > >> >> >> >> > BUT, > > >> >> >> >> > she > > >> >> >> >> > uses a DSL connection to get to her Citrix session, and > > >> >> >> >> > therefore > > >> >> >> >> > all > > >> >> >> >> > software and network connections are preferably running in the > > >> >> >> >> > main > > >> >> >> >> > office. > > > >> >> >> >> > Thanks in advance, C- Hide quoted text - > > > >> >> >> >> - Show quoted text -- Hide quoted text - > > > >> >> >> - Show quoted text - > > > >> >> > Im not sure what you mean by "how this user is addressing the e-mail > > >> >> > messages in question". On occasion she merely hits the reply button > > >> >> > after reading an email she has received, so the address was the same > > >> >> > as from where it was received, but the error still comes > > >> >> > sporadically.- > > >> >> > Hide quoted text - > > > >> >> - Show quoted text -- Hide quoted text - > > > >> - Show quoted text -- Hide quoted text - > > > - Show quoted text -- Hide quoted text - > > - Show quoted text - Check her profile and let us know what you see.
-- Ed Crowley MVP - Exchange "Protecting the world from PSTs and brick backups!" Show quote "KingCronos" <test2***@bgop.org.uk> wrote in message news:1192204045.916163.285090@q3g2000prf.googlegroups.com... > One other thing. I used message trackling to see what was happening to > these delayed messages, and I noticed that the delay was before it got > to the email server. The delay seems to be between the Outlook client > and the Exchange server. Thanks. > > On 12 Oct, 15:21, KingCronos <test2***@bgop.org.uk> wrote: >> Hi Ed, >> >> I have just checked, and regrettably I gave you some incorrect >> information. I thought she was a long term user, but apparrently she >> only joined August last year, which was after we had already migrated >> to Exchage 2003, so her mailbox was never on the old server. She has >> not changed her name, as far as Im aware during this time - although I >> have emailed her to confirm. Bizarrely enough, the mailbox was >> recreated by myself about 6 months ago, which I tried as a 'nuclear >> solution' as at the time she was having the same problems. It seemed >> to get better for a while after this, but is now back to the way it >> was. I have checked her Outlook configuration, and it is absolutely >> ordinary. >> >> Thanks. >> >> On 11 Oct, 17:12, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> >> >> >> > The Move Mailbox Wizard? If you moved the mailbox this way, which >> > would not >> > be what is typically called a migration and is that's why I asked, then >> > she >> > should not see any difference in behavior after the move than she saw >> > before. Everything should be preserved in a move mailbox. So, the >> > next >> > direction I would ask that you follow is to try to find out anything >> > that >> > might have been differently for her. For example, did she get married, >> > change her name, and did someone recreate her mailbox because or >> > something >> > like that? Or, is there something unusual about her Outlook >> > configuration? >> > -- >> > Ed Crowley >> > MVP - Exchange >> > "Protecting the world from PSTs and brick backups!" >> >> > "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >news:1192118624.740652.326210@v3g2000hsg.googlegroups.com... >> >> > > Her mailbox was on the old Exchange 2000 server, and we moved it >> > > (along with 500 hundred others) on to the new Exchange 2003 server >> > > using the Exchange task wizard. >> >> > > On 11 Oct, 16:56, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> > >> Define "migrated". >> > >> -- >> > >> Ed Crowley >> > >> MVP - Exchange >> > >> "Protecting the world from PSTs and brick backups!" >> >> > >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> > >>news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... >> >> > >> > She was migrated from the old Exchange 2000 server to 2003, but so >> > >> > were 500 other people and as far as Im aware no one else is having >> > >> > the >> > >> > same problems. From what the user tells me it appears that this >> > >> > problem is quite random, but that often messages she cannot send >> > >> > at >> > >> > one point in the day, are successfully sent when she tries again >> > >> > at >> > >> > another time. She is a remote user, but as she dials into the HQ >> > >> > Citrix network via DSL, I dont see how this could make a >> > >> > difference. >> >> > >> > Thanks >> >> > >> > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> >> > >> > wrote: >> > >> >> Is this internittent or is it repeatable with replies to the same >> > >> >> message(s)? Was this user migrated from a different Exchange >> > >> >> system? >> > >> >> -- >> > >> >> Ed Crowley >> > >> >> MVP - Exchange >> > >> >> "Protecting the world from PSTs and brick backups!" >> >> > >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> > >> >>news:1192011696.987451.15650@19g2000hsx.googlegroups.com... >> >> > >> >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> >> > >> >> > wrote: >> > >> >> >> Repeating: >> >> > >> >> >> The place to start is to find out how this user is addressing >> > >> >> >> the >> > >> >> >> messages in question. >> > >> >> >> -- >> > >> >> >> Ed Crowley >> > >> >> >> MVP - Exchange >> > >> >> >> "Protecting the world from PSTs and brick backups!" >> >> > >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> > >> >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... >> >> > >> >> >> > Hi, >> >> > >> >> >> > The mail profile is correct. We run a locked down Citrix >> > >> >> >> > system. >> > >> >> >> > Also, >> > >> >> >> > often the user gets the problem even when she just replies >> > >> >> >> > to a >> > >> >> >> > message she has received. >> >> > >> >> >> > Any ideas? >> >> > >> >> >> > Thanks >> >> > >> >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" >> > >> >> >> > <cursp...@mvpsnospam.org> >> > >> >> >> > wrote: >> > >> >> >> >> The place to start is to find out . Another thing to look >> > >> >> >> >> at is >> > >> >> >> >> how >> > >> >> >> >> the Outlook >> > >> >> >> >> profile >> > >> >> >> >> is configured. >> > >> >> >> >> -- >> > >> >> >> >> Ed Crowley >> > >> >> >> >> MVP - Exchange >> > >> >> >> >> "Protecting the world from PSTs and brick backups!" >> >> > >> >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> > >> >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... >> >> > >> >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of >> > >> >> >> >> > our >> > >> >> >> >> > clients >> > >> >> >> >> > (including the problem user) use citrix, so the setup for >> > >> >> >> >> > individuals >> > >> >> >> >> > has little variation on basics such as Outlook 2003. One >> > >> >> >> >> > user >> > >> >> >> >> > continually has problems sending out and several times >> > >> >> >> >> > a day >> > >> >> >> >> > (sometimes much more), she is prevented from sending >> > >> >> >> >> > emails >> > >> >> >> >> > with >> > >> >> >> >> > the error: >> >> > >> >> >> >> > The following recipient(s) could not be reached: >> >> > >> >> >> >> > John Doe on 20/09/2007 10:01 >> > >> >> >> >> > No transport provider was available for >> > >> >> >> >> > delivery to >> > >> >> >> >> > this >> > >> >> >> >> > recipient. >> >> > >> >> >> >> > I looked up the 'no transport' issue on Microsoft KB, and >> > >> >> >> >> > nothing >> > >> >> >> >> > was >> > >> >> >> >> > really applicable except I thought problem contacts, but >> > >> >> >> >> > then >> > >> >> >> >> > the >> > >> >> >> >> > user >> > >> >> >> >> > told me that the last four times she received these NDRS, >> > >> >> >> >> > all >> > >> >> >> >> > she >> > >> >> >> >> > had >> > >> >> >> >> > done was replied to messages that had been sent to her. >> > >> >> >> >> > The >> > >> >> >> >> > user >> > >> >> >> >> > can >> > >> >> >> >> > usually re send the messages successfully later on in the >> > >> >> >> >> > day. >> >> > >> >> >> >> > One thing I should also mention is that she is a remote >> > >> >> >> >> > user >> > >> >> >> >> > BUT, >> > >> >> >> >> > she >> > >> >> >> >> > uses a DSL connection to get to her Citrix session, and >> > >> >> >> >> > therefore >> > >> >> >> >> > all >> > >> >> >> >> > software and network connections are preferably running >> > >> >> >> >> > in the >> > >> >> >> >> > main >> > >> >> >> >> > office. >> >> > >> >> >> >> > Thanks in advance, C- Hide quoted text - >> >> > >> >> >> >> - Show quoted text -- Hide quoted text - >> >> > >> >> >> - Show quoted text - >> >> > >> >> > Im not sure what you mean by "how this user is addressing the >> > >> >> > messages in question". On occasion she merely hits the reply >> > >> >> > button >> > >> >> > after reading an email she has received, so the address was the >> > >> >> > same >> > >> >> > as from where it was received, but the error still comes >> > >> >> > sporadically.- >> > >> >> > Hide quoted text - >> >> > >> >> - Show quoted text -- Hide quoted text - >> >> > >> - Show quoted text -- Hide quoted text - >> >> > - Show quoted text -- Hide quoted text - >> >> - Show quoted text - > > There is nothing out of the ordinary at all. It is just like everyone
else's. Show quote On 12 Oct, 23:59, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > Check her profile and let us know what you see. > -- > Ed Crowley > MVP - Exchange > "Protecting the world from PSTs and brick backups!" > > "KingCronos" <test2***@bgop.org.uk> wrote in message > > news:1192204045.916163.285090@q3g2000prf.googlegroups.com... > > > > > One other thing. I used message trackling to see what was happening to > > these delayed messages, and I noticed that the delay was before it got > > to the email server. The delay seems to be between the Outlook client > > and the Exchange server. Thanks. > > > On 12 Oct, 15:21, KingCronos <test2***@bgop.org.uk> wrote: > >> Hi Ed, > > >> I have just checked, and regrettably I gave you some incorrect > >> information. I thought she was a long term user, but apparrently she > >> only joined August last year, which was after we had already migrated > >> to Exchage 2003, so her mailbox was never on the old server. She has > >> not changed her name, as far as Im aware during this time - although I > >> have emailed her to confirm. Bizarrely enough, the mailbox was > >> recreated by myself about 6 months ago, which I tried as a 'nuclear > >> solution' as at the time she was having the same problems. It seemed > >> to get better for a while after this, but is now back to the way it > >> was. I have checked her Outlook configuration, and it is absolutely > >> ordinary. > > >> Thanks. > > >> On 11 Oct, 17:12, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > > >> > The Move Mailbox Wizard? If you moved the mailbox this way, which > >> > would not > >> > be what is typically called a migration and is that's why I asked, then > >> > she > >> > should not see any difference in behavior after the move than she saw > >> > before. Everything should be preserved in a move mailbox. So, the > >> > next > >> > direction I would ask that you follow is to try to find out anything > >> > that > >> > might have been differently for her. For example, did she get married, > >> > change her name, and did someone recreate her mailbox because or > >> > something > >> > like that? Or, is there something unusual about her Outlook > >> > configuration? > >> > -- > >> > Ed Crowley > >> > MVP - Exchange > >> > "Protecting the world from PSTs and brick backups!" > > >> > "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >news:1192118624.740652.326210@v3g2000hsg.googlegroups.com... > > >> > > Her mailbox was on the old Exchange 2000 server, and we moved it > >> > > (along with 500 hundred others) on to the new Exchange 2003 server > >> > > using the Exchange task wizard. > > >> > > On 11 Oct, 16:56, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> > >> Define "migrated". > >> > >> -- > >> > >> Ed Crowley > >> > >> MVP - Exchange > >> > >> "Protecting the world from PSTs and brick backups!" > > >> > >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> > >>news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... > > >> > >> > She was migrated from the old Exchange 2000 server to 2003, but so > >> > >> > were 500 other people and as far as Im aware no one else is having > >> > >> > the > >> > >> > same problems. From what the user tells me it appears that this > >> > >> > problem is quite random, but that often messages she cannot send > >> > >> > at > >> > >> > one point in the day, are successfully sent when she tries again > >> > >> > at > >> > >> > another time. She is a remote user, but as she dials into the HQ > >> > >> > Citrix network via DSL, I dont see how this could make a > >> > >> > difference. > > >> > >> > Thanks > > >> > >> > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> > >> > >> > wrote: > >> > >> >> Is this internittent or is it repeatable with replies to the same > >> > >> >> message(s)? Was this user migrated from a different Exchange > >> > >> >> system? > >> > >> >> -- > >> > >> >> Ed Crowley > >> > >> >> MVP - Exchange > >> > >> >> "Protecting the world from PSTs and brick backups!" > > >> > >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> > >> >>news:1192011696.987451.15650@19g2000hsx.googlegroups.com... > > >> > >> >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> > >> > >> >> > wrote: > >> > >> >> >> Repeating: > > >> > >> >> >> The place to start is to find out how this user is addressing > >> > >> >> >> the > >> > >> >> >> messages in question. > >> > >> >> >> -- > >> > >> >> >> Ed Crowley > >> > >> >> >> MVP - Exchange > >> > >> >> >> "Protecting the world from PSTs and brick backups!" > > >> > >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> > >> >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... > > >> > >> >> >> > Hi, > > >> > >> >> >> > The mail profile is correct. We run a locked down Citrix > >> > >> >> >> > system. > >> > >> >> >> > Also, > >> > >> >> >> > often the user gets the problem even when she just replies > >> > >> >> >> > to a > >> > >> >> >> > message she has received. > > >> > >> >> >> > Any ideas? > > >> > >> >> >> > Thanks > > >> > >> >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" > >> > >> >> >> > <cursp...@mvpsnospam.org> > >> > >> >> >> > wrote: > >> > >> >> >> >> The place to start is to find out . Another thing to look > >> > >> >> >> >> at is > >> > >> >> >> >> how > >> > >> >> >> >> the Outlook > >> > >> >> >> >> profile > >> > >> >> >> >> is configured. > >> > >> >> >> >> -- > >> > >> >> >> >> Ed Crowley > >> > >> >> >> >> MVP - Exchange > >> > >> >> >> >> "Protecting the world from PSTs and brick backups!" > > >> > >> >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> > >> >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... > > >> > >> >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of > >> > >> >> >> >> > our > >> > >> >> >> >> > clients > >> > >> >> >> >> > (including the problem user) use citrix, so the setup for > >> > >> >> >> >> > individuals > >> > >> >> >> >> > has little variation on basics such as Outlook 2003. One > >> > >> >> >> >> > user > >> > >> >> >> >> > continually has problems sending out and several times > >> > >> >> >> >> > a day > >> > >> >> >> >> > (sometimes much more), she is prevented from sending > >> > >> >> >> >> > emails > >> > >> >> >> >> > with > >> > >> >> >> >> > the error: > > >> > >> >> >> >> > The following recipient(s) could not be reached: > > >> > >> >> >> >> > John Doe on 20/09/2007 10:01 > >> > >> >> >> >> > No transport provider was available for > >> > >> >> >> >> > delivery to > >> > >> >> >> >> > this > >> > >> >> >> >> > recipient. > > >> > >> >> >> >> > I looked up the 'no transport' issue on Microsoft KB, and > >> > >> >> >> >> > nothing > >> > >> >> >> >> > was > >> > >> >> >> >> > really applicable except I thought problem contacts, but > >> > >> >> >> >> > then > >> > >> >> >> >> > the > >> > >> >> >> >> > user > >> > >> >> >> >> > told me that the last four times she received these NDRS, > >> > >> >> >> >> > all > >> > >> >> >> >> > she > >> > >> >> >> >> > had > >> > >> >> >> >> > done was replied to messages that had been sent to her. > >> > >> >> >> >> > The > >> > >> >> >> >> > user > >> > >> >> >> >> > can > >> > >> >> >> >> > usually re send the messages successfully later on in the > >> > >> >> >> >> > day. > > >> > >> >> >> >> > One thing I should also mention is that she is a remote > >> > >> >> >> >> > user > >> > >> >> >> >> > BUT, > >> > >> >> >> >> > she > >> > >> >> >> >> > uses a DSL connection to get to her Citrix session, and > >> > >> >> >> >> > therefore > >> > >> >> >> >> > all > >> > >> >> >> >> > software and network connections are preferably running > >> > >> >> >> >> > in the > >> > >> >> >> >> > main > >> > >> >> >> >> > office. > > >> > >> >> >> >> > Thanks in advance, C- Hide quoted text - > > >> > >> >> >> >> - Show quoted text -- Hide quoted text - > > >> > >> >> >> - Show quoted text - > > >> > >> >> > Im not sure what you mean by "how this user is addressing the > >> > >> >> > messages in question". On occasion she merely hits the reply > >> > >> >> > button > >> > >> >> > after reading an email she has received, so the address was the > >> > >> >> > same > >> > >> >> > as from where it was received, but the error still comes > >> > >> >> > sporadically.- > >> > >> >> > Hide quoted text - > > >> > >> >> - Show quoted text -- Hide quoted text - > > >> > >> - Show quoted text -- Hide quoted text - > > >> > - Show quoted text -- Hide quoted text - > > >> - Show quoted text -- Hide quoted text - > > - Show quoted text - How many mail accounts are set up in Outlook? Only the Exchange account?
Joe Show quote "KingCronos" <test2***@bgop.org.uk> wrote in message news:1192551215.886004.95690@e34g2000pro.googlegroups.com... > There is nothing out of the ordinary at all. It is just like everyone > else's. > > On 12 Oct, 23:59, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> Check her profile and let us know what you see. >> -- >> Ed Crowley >> MVP - Exchange >> "Protecting the world from PSTs and brick backups!" >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> news:1192204045.916163.285090@q3g2000prf.googlegroups.com... >> >> >> >> > One other thing. I used message trackling to see what was happening to >> > these delayed messages, and I noticed that the delay was before it got >> > to the email server. The delay seems to be between the Outlook client >> > and the Exchange server. Thanks. >> >> > On 12 Oct, 15:21, KingCronos <test2***@bgop.org.uk> wrote: >> >> Hi Ed, >> >> >> I have just checked, and regrettably I gave you some incorrect >> >> information. I thought she was a long term user, but apparrently she >> >> only joined August last year, which was after we had already migrated >> >> to Exchage 2003, so her mailbox was never on the old server. She has >> >> not changed her name, as far as Im aware during this time - although I >> >> have emailed her to confirm. Bizarrely enough, the mailbox was >> >> recreated by myself about 6 months ago, which I tried as a 'nuclear >> >> solution' as at the time she was having the same problems. It seemed >> >> to get better for a while after this, but is now back to the way it >> >> was. I have checked her Outlook configuration, and it is absolutely >> >> ordinary. >> >> >> Thanks. >> >> >> On 11 Oct, 17:12, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: >> >> >> > The Move Mailbox Wizard? If you moved the mailbox this way, which >> >> > would not >> >> > be what is typically called a migration and is that's why I asked, >> >> > then >> >> > she >> >> > should not see any difference in behavior after the move than she >> >> > saw >> >> > before. Everything should be preserved in a move mailbox. So, the >> >> > next >> >> > direction I would ask that you follow is to try to find out anything >> >> > that >> >> > might have been differently for her. For example, did she get >> >> > married, >> >> > change her name, and did someone recreate her mailbox because or >> >> > something >> >> > like that? Or, is there something unusual about her Outlook >> >> > configuration? >> >> > -- >> >> > Ed Crowley >> >> > MVP - Exchange >> >> > "Protecting the world from PSTs and brick backups!" >> >> >> > "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >> >news:1192118624.740652.326210@v3g2000hsg.googlegroups.com... >> >> >> > > Her mailbox was on the old Exchange 2000 server, and we moved it >> >> > > (along with 500 hundred others) on to the new Exchange 2003 server >> >> > > using the Exchange task wizard. >> >> >> > > On 11 Oct, 16:56, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> >> >> > > wrote: >> >> > >> Define "migrated". >> >> > >> -- >> >> > >> Ed Crowley >> >> > >> MVP - Exchange >> >> > >> "Protecting the world from PSTs and brick backups!" >> >> >> > >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >> > >>news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... >> >> >> > >> > She was migrated from the old Exchange 2000 server to 2003, but >> >> > >> > so >> >> > >> > were 500 other people and as far as Im aware no one else is >> >> > >> > having >> >> > >> > the >> >> > >> > same problems. From what the user tells me it appears that this >> >> > >> > problem is quite random, but that often messages she cannot >> >> > >> > send >> >> > >> > at >> >> > >> > one point in the day, are successfully sent when she tries >> >> > >> > again >> >> > >> > at >> >> > >> > another time. She is a remote user, but as she dials into the >> >> > >> > HQ >> >> > >> > Citrix network via DSL, I dont see how this could make a >> >> > >> > difference. >> >> >> > >> > Thanks >> >> >> > >> > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> >> >> > >> > wrote: >> >> > >> >> Is this internittent or is it repeatable with replies to the >> >> > >> >> same >> >> > >> >> message(s)? Was this user migrated from a different Exchange >> >> > >> >> system? >> >> > >> >> -- >> >> > >> >> Ed Crowley >> >> > >> >> MVP - Exchange >> >> > >> >> "Protecting the world from PSTs and brick backups!" >> >> >> > >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >> > >> >>news:1192011696.987451.15650@19g2000hsx.googlegroups.com... >> >> >> > >> >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" >> >> > >> >> > <cursp...@mvpsnospam.org> >> >> > >> >> > wrote: >> >> > >> >> >> Repeating: >> >> >> > >> >> >> The place to start is to find out how this user is >> >> > >> >> >> addressing >> >> > >> >> >> the >> >> > >> >> >> messages in question. >> >> > >> >> >> -- >> >> > >> >> >> Ed Crowley >> >> > >> >> >> MVP - Exchange >> >> > >> >> >> "Protecting the world from PSTs and brick backups!" >> >> >> > >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >> > >> >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... >> >> >> > >> >> >> > Hi, >> >> >> > >> >> >> > The mail profile is correct. We run a locked down Citrix >> >> > >> >> >> > system. >> >> > >> >> >> > Also, >> >> > >> >> >> > often the user gets the problem even when she just >> >> > >> >> >> > replies >> >> > >> >> >> > to a >> >> > >> >> >> > message she has received. >> >> >> > >> >> >> > Any ideas? >> >> >> > >> >> >> > Thanks >> >> >> > >> >> >> > On 8 Oct, 18:22, "Ed Crowley [MVP]" >> >> > >> >> >> > <cursp...@mvpsnospam.org> >> >> > >> >> >> > wrote: >> >> > >> >> >> >> The place to start is to find out . Another thing to >> >> > >> >> >> >> look >> >> > >> >> >> >> at is >> >> > >> >> >> >> how >> >> > >> >> >> >> the Outlook >> >> > >> >> >> >> profile >> >> > >> >> >> >> is configured. >> >> > >> >> >> >> -- >> >> > >> >> >> >> Ed Crowley >> >> > >> >> >> >> MVP - Exchange >> >> > >> >> >> >> "Protecting the world from PSTs and brick backups!" >> >> >> > >> >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message >> >> >> > >> >> >> >>news:1191860083.635576.290280@r29g2000hsg.googlegroups.com... >> >> >> > >> >> >> >> > We run Exchange 2003 in a WIndows 2000 domain. Most of >> >> > >> >> >> >> > our >> >> > >> >> >> >> > clients >> >> > >> >> >> >> > (including the problem user) use citrix, so the setup >> >> > >> >> >> >> > for >> >> > >> >> >> >> > individuals >> >> > >> >> >> >> > has little variation on basics such as Outlook 2003. >> >> > >> >> >> >> > One >> >> > >> >> >> >> > user >> >> > >> >> >> >> > continually has problems sending out and several >> >> > >> >> >> >> > times >> >> > >> >> >> >> > a day >> >> > >> >> >> >> > (sometimes much more), she is prevented from sending >> >> > >> >> >> >> > emails >> >> > >> >> >> >> > with >> >> > >> >> >> >> > the error: >> >> >> > >> >> >> >> > The following recipient(s) could not be reached: >> >> >> > >> >> >> >> > John Doe on 20/09/2007 10:01 >> >> > >> >> >> >> > No transport provider was available for >> >> > >> >> >> >> > delivery to >> >> > >> >> >> >> > this >> >> > >> >> >> >> > recipient. >> >> >> > >> >> >> >> > I looked up the 'no transport' issue on Microsoft KB, >> >> > >> >> >> >> > and >> >> > >> >> >> >> > nothing >> >> > >> >> >> >> > was >> >> > >> >> >> >> > really applicable except I thought problem contacts, >> >> > >> >> >> >> > but >> >> > >> >> >> >> > then >> >> > >> >> >> >> > the >> >> > >> >> >> >> > user >> >> > >> >> >> >> > told me that the last four times she received these >> >> > >> >> >> >> > NDRS, >> >> > >> >> >> >> > all >> >> > >> >> >> >> > she >> >> > >> >> >> >> > had >> >> > >> >> >> >> > done was replied to messages that had been sent to >> >> > >> >> >> >> > her. >> >> > >> >> >> >> > The >> >> > >> >> >> >> > user >> >> > >> >> >> >> > can >> >> > >> >> >> >> > usually re send the messages successfully later on in >> >> > >> >> >> >> > the >> >> > >> >> >> >> > day. >> >> >> > >> >> >> >> > One thing I should also mention is that she is a >> >> > >> >> >> >> > remote >> >> > >> >> >> >> > user >> >> > >> >> >> >> > BUT, >> >> > >> >> >> >> > she >> >> > >> >> >> >> > uses a DSL connection to get to her Citrix session, >> >> > >> >> >> >> > and >> >> > >> >> >> >> > therefore >> >> > >> >> >> >> > all >> >> > >> >> >> >> > software and network connections are preferably >> >> > >> >> >> >> > running >> >> > >> >> >> >> > in the >> >> > >> >> >> >> > main >> >> > >> >> >> >> > office. >> >> >> > >> >> >> >> > Thanks in advance, C- Hide quoted text - >> >> >> > >> >> >> >> - Show quoted text -- Hide quoted text - >> >> >> > >> >> >> - Show quoted text - >> >> >> > >> >> > Im not sure what you mean by "how this user is addressing >> >> > >> >> > the >> >> > >> >> > messages in question". On occasion she merely hits the reply >> >> > >> >> > button >> >> > >> >> > after reading an email she has received, so the address was >> >> > >> >> > the >> >> > >> >> > same >> >> > >> >> > as from where it was received, but the error still comes >> >> > >> >> > sporadically.- >> >> > >> >> > Hide quoted text - >> >> >> > >> >> - Show quoted text -- Hide quoted text - >> >> >> > >> - Show quoted text -- Hide quoted text - >> >> >> > - Show quoted text -- Hide quoted text - >> >> >> - Show quoted text -- Hide quoted text - >> >> - Show quoted text - > > That is correct. Show quote On 16 Oct, 17:46, "Joe Grover" <grover.***@acd.net> wrote: > How many mail accounts are set up in Outlook? Only the Exchange account? > > Joe > > "KingCronos" <test2***@bgop.org.uk> wrote in message > > news:1192551215.886004.95690@e34g2000pro.googlegroups.com... > > > > > There is nothing out of the ordinary at all. It is just like everyone > > else's. > > > On 12 Oct, 23:59, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > >> Check her profile and let us know what you see. > >> -- > >> Ed Crowley > >> MVP - Exchange > >> "Protecting the world from PSTs and brick backups!" > > >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >>news:1192204045.916163.285090@q3g2000prf.googlegroups.com... > > >> > One other thing. I used message trackling to see what was happening to > >> > these delayed messages, and I noticed that the delay was before it got > >> > to the email server. The delay seems to be between the Outlook client > >> > and the Exchange server. Thanks. > > >> > On 12 Oct, 15:21, KingCronos <test2***@bgop.org.uk> wrote: > >> >> Hi Ed, > > >> >> I have just checked, and regrettably I gave you some incorrect > >> >> information. I thought she was a long term user, but apparrently she > >> >> only joined August last year, which was after we had already migrated > >> >> to Exchage 2003, so her mailbox was never on the old server. She has > >> >> not changed her name, as far as Im aware during this time - although I > >> >> have emailed her to confirm. Bizarrely enough, the mailbox was > >> >> recreated by myself about 6 months ago, which I tried as a 'nuclear > >> >> solution' as at the time she was having the same problems. It seemed > >> >> to get better for a while after this, but is now back to the way it > >> >> was. I have checked her Outlook configuration, and it is absolutely > >> >> ordinary. > > >> >> Thanks. > > >> >> On 11 Oct, 17:12, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> wrote: > > >> >> > The Move Mailbox Wizard? If you moved the mailbox this way, which > >> >> > would not > >> >> > be what is typically called a migration and is that's why I asked, > >> >> > then > >> >> > she > >> >> > should not see any difference in behavior after the move than she > >> >> > saw > >> >> > before. Everything should be preserved in a move mailbox. So, the > >> >> > next > >> >> > direction I would ask that you follow is to try to find out anything > >> >> > that > >> >> > might have been differently for her. For example, did she get > >> >> > married, > >> >> > change her name, and did someone recreate her mailbox because or > >> >> > something > >> >> > like that? Or, is there something unusual about her Outlook > >> >> > configuration? > >> >> > -- > >> >> > Ed Crowley > >> >> > MVP - Exchange > >> >> > "Protecting the world from PSTs and brick backups!" > > >> >> > "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >> >news:1192118624.740652.326210@v3g2000hsg.googlegroups.com... > > >> >> > > Her mailbox was on the old Exchange 2000 server, and we moved it > >> >> > > (along with 500 hundred others) on to the new Exchange 2003 server > >> >> > > using the Exchange task wizard. > > >> >> > > On 11 Oct, 16:56, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> > >> >> > > wrote: > >> >> > >> Define "migrated". > >> >> > >> -- > >> >> > >> Ed Crowley > >> >> > >> MVP - Exchange > >> >> > >> "Protecting the world from PSTs and brick backups!" > > >> >> > >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >> > >>news:1192112623.257491.158580@v3g2000hsg.googlegroups.com... > > >> >> > >> > She was migrated from the old Exchange 2000 server to 2003, but > >> >> > >> > so > >> >> > >> > were 500 other people and as far as Im aware no one else is > >> >> > >> > having > >> >> > >> > the > >> >> > >> > same problems. From what the user tells me it appears that this > >> >> > >> > problem is quite random, but that often messages she cannot > >> >> > >> > send > >> >> > >> > at > >> >> > >> > one point in the day, are successfully sent when she tries > >> >> > >> > again > >> >> > >> > at > >> >> > >> > another time. She is a remote user, but as she dials into the > >> >> > >> > HQ > >> >> > >> > Citrix network via DSL, I dont see how this could make a > >> >> > >> > difference. > > >> >> > >> > Thanks > > >> >> > >> > On 10 Oct, 19:09, "Ed Crowley [MVP]" <cursp...@mvpsnospam.org> > >> >> > >> > wrote: > >> >> > >> >> Is this internittent or is it repeatable with replies to the > >> >> > >> >> same > >> >> > >> >> message(s)? Was this user migrated from a different Exchange > >> >> > >> >> system? > >> >> > >> >> -- > >> >> > >> >> Ed Crowley > >> >> > >> >> MVP - Exchange > >> >> > >> >> "Protecting the world from PSTs and brick backups!" > > >> >> > >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >> > >> >>news:1192011696.987451.15650@19g2000hsx.googlegroups.com... > > >> >> > >> >> > On 9 Oct, 17:43, "Ed Crowley [MVP]" > >> >> > >> >> > <cursp...@mvpsnospam.org> > >> >> > >> >> > wrote: > >> >> > >> >> >> Repeating: > > >> >> > >> >> >> The place to start is to find out how this user is > >> >> > >> >> >> addressing > >> >> > >> >> >> the > >> >> > >> >> >> messages in question. > >> >> > >> >> >> -- > >> >> > >> >> >> Ed Crowley > >> >> > >> >> >> MVP - Exchange > >> >> > >> >> >> "Protecting the world from PSTs and brick backups!" > > >> >> > >> >> >> "KingCronos" <test2***@bgop.org.uk> wrote in message > > >> >> > >> >> >>news:1191921479.984995.61480@d55g2000hsg.googlegroups.com... > > >> >> > >> >> >> > Hi, > > >> >> > >> >> >> > The mail profile is correct. We run a locked down Citrix > >> >> > >> >> >> > system. > >> >> > >> >> >> > Also, > >> >> > >> >> >> > often the user gets the problem even when she just > | |||||||||||||||||||||||
