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Help Needed - Exchange / or Outlook Problem

Author
11 Oct 2007 8:28 AM
Hens
Hi All
We have done a AD and Exchange migration for one of the regions, +- 3 months
after that, all of a sudden, clients open there outlook client, and then
hangs, then they need to cancel server request and then select connect to the
Microsoft Exchange server, only then it will connect to the Exchange server
(Exchange server in the same site and all LAN users). For some users, after a
couple hours, the same thing happens, outlook hangs and they need to cancel
server request and then select connect to the Microsoft Exchange server, this
goes on, and on, and on…
We did try to do the following but didn’t work:
1)    Extract MAILBOX1 into a .PST file.  Copy your USER1 (owning MAILBOX1)
account to USER2 account without a mailbox. Delete the USER1 account (profile
was copied to laptop / desktop) plus the MAILBOX1. Copy the USER2 account to
USER1 account, create a mailbox for USER2 (MAILBOX2), import the .PST file
into the mailbox. Same problem

2)    Offline defrag of the Exchange databases. The users that are experiencing
the problems. Same problem

Any idée’s or suggestions?
Thanks in advance.

Author
11 Oct 2007 4:29 PM
John Oliver, Jr. [MVP]
What version of Exchange?  Have you run NETDIAG and DCDIAG?  Any network
issues?  Have you run ExBPA lately?  Anything in the Event Viewer App log on
the Exchange Server?

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner


Show quote
"Hens" <H***@discussions.microsoft.com> wrote in message
news:CB9A8FA7-804E-4A2C-94C8-9E735DCFBC94@microsoft.com...
> Hi All
> We have done a AD and Exchange migration for one of the regions, +- 3
> months
> after that, all of a sudden, clients open there outlook client, and then
> hangs, then they need to cancel server request and then select connect to
> the
> Microsoft Exchange server, only then it will connect to the Exchange
> server
> (Exchange server in the same site and all LAN users). For some users,
> after a
> couple hours, the same thing happens, outlook hangs and they need to
> cancel
> server request and then select connect to the Microsoft Exchange server,
> this
> goes on, and on, and on…
> We did try to do the following but didn’t work:
> 1) Extract MAILBOX1 into a .PST file.  Copy your USER1 (owning MAILBOX1)
> account to USER2 account without a mailbox. Delete the USER1 account
> (profile
> was copied to laptop / desktop) plus the MAILBOX1. Copy the USER2 account
> to
> USER1 account, create a mailbox for USER2 (MAILBOX2), import the .PST file
> into the mailbox. Same problem
>
> 2) Offline defrag of the Exchange databases. The users that are
> experiencing
> the problems. Same problem
>
> Any idée’s or suggestions?
> Thanks in advance.

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