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exchange event log

Author
22 Oct 2007 10:28 PM
James
I have posted in here before regarding the following problem after doing a
full restore of C:\:

"I am running exchange 2003 on Microsoft SBS 2003.  When I try to access OWA
I
get the following error message "HTTP/1.1 503 Service Unavailable" I am not
able to send or receive any email via exchange server. Any thoughts?"

I try to mount the mailbox stores and 66% of the way through and I get the
following error:  "An internal processing error has occured.  Try restarting
the Exchange System Manager of the Microsoft Exchange Information Services or
both.
ID no: c1041724
Exchange System Manager"

The following errors show up in the event log immediately after trying to
mount the mailbox

Event Type:    Error
Event Source:    ESE
Event Category:    Logging/Recovery
Event ID:    454
Date:        10/22/2007
Time:        3:06:18 PM
User:        N/A
Computer:    VILDENCRMSERVER
Description:
Information Store (1136) First Storage Group: Database recovery/restore
failed with unexpected error -515.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:    Error
Event Source:    MSExchangeIS
Event Category:    General
Event ID:    9518
Date:        10/22/2007
Time:        3:06:19 PM
User:        N/A
Computer:    VILDENCRMSERVER
Description:
Error 0xfffffdfd starting Storage Group
/DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first administrative
group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First Storage
Group on the Microsoft Exchange Information Store.
Storage Group - Initialization of Jet failed.

For more information, click http://www.microsoft.com/contentredirect.asp.

I have followed the kb article:
Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449 and I get a
repair count of "Zero" and a database state of "dirty shutdown"

And lastly the following error message occurs regularly in the event viewer:

Event Type:    Error
Event Source:    MSExchangeSA
Event Category:    MAPI Session
Event ID:    9175
Date:        10/22/2007
Time:        3:23:29 PM
User:        N/A
Computer:    VILDENCRMSERVER
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available.  Either there are
network problems or the Microsoft Exchange Server computer is down for
maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000

For more information, click http://www.microsoft.com/contentredirect.asp.

I hope I have provided detailed enough information to resolve this issue,
thanks so much,

James

Author
23 Oct 2007 11:16 PM
John Fullbright
-515 means invalid log sequence.  Something is wrong with the logs for the
restored database.

Have you tried these steps:

      1. Restore all the online backups to the recovery server: a.  Click
Start, point to Programs, point to Accessories, point to System Tools, and
then click Backup.
            b.  Click the Restore tab, click to select the files to restore,
and then click Start Restore.
            c.  In the Restoring Database Store dialog box, type the name of
the folder where you want to temporarily locate the log files in the
Temporary location for the log and patch files box, and then click OK.

            Important Do not click to select the Last Backup Set check box.
You can only copy all the transaction logs to the temporary restore folder
before you start the manual replay process if you leave this check box
unselected.
            d.  In the Enter Backup File name dialog box, enter the location
of the backup file, and then click OK.

      2. Copy all the offline log files to the
Temp_restore_folder\Storage_group_name folder, where Temp_restore_folder is
the temporary restore folder that you defined in the restoration process and
Storage_group_name is the name of the storage group.
      3. Make sure that the log files are contiguous.

      Log replay only plays forward as long as the sequence is contiguous.
When the sequence is interrupted, replay stops.
      4. After you are satisfied with the state of the log files, switch to
the Temp_restore_folder\Storage_group_name folder, and then run either of
the following commands from the command prompt:

      c:\exchsrvr\bin\eseutil /cc

      -or-

      c:\program files\exchsrvr\bin\eseutil /cc


      These commands force an Eseutil manual log recovery. After this
process is complete, you can manually mount the databases that you restored.
In the Application event log, an Extensible Storage Engine (ESE) event ID
204 information message is logged to indicate the start of recovery, and
then a series of ESE event ID 301 information messages are logged. These
information messages indicate the exact log numbers that are recovered.
Finally, an ESE event ID 205 information message is logged to indicate that
the recovery process is complete.



Show quote
"James" <Ja***@discussions.microsoft.com> wrote in message
news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
>I have posted in here before regarding the following problem after doing a
> full restore of C:\:
>
> "I am running exchange 2003 on Microsoft SBS 2003.  When I try to access
> OWA
> I
> get the following error message "HTTP/1.1 503 Service Unavailable" I am
> not
> able to send or receive any email via exchange server. Any thoughts?"
>
> I try to mount the mailbox stores and 66% of the way through and I get the
> following error:  "An internal processing error has occured.  Try
> restarting
> the Exchange System Manager of the Microsoft Exchange Information Services
> or
> both.
> ID no: c1041724
> Exchange System Manager"
>
> The following errors show up in the event log immediately after trying to
> mount the mailbox
>
> Event Type: Error
> Event Source: ESE
> Event Category: Logging/Recovery
> Event ID: 454
> Date: 10/22/2007
> Time: 3:06:18 PM
> User: N/A
> Computer: VILDENCRMSERVER
> Description:
> Information Store (1136) First Storage Group: Database recovery/restore
> failed with unexpected error -515.
>
> For more information, click http://www.microsoft.com/contentredirect.asp.
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 9518
> Date: 10/22/2007
> Time: 3:06:19 PM
> User: N/A
> Computer: VILDENCRMSERVER
> Description:
> Error 0xfffffdfd starting Storage Group
> /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
> Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first administrative
> group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First Storage
> Group on the Microsoft Exchange Information Store.
> Storage Group - Initialization of Jet failed.
>
> For more information, click http://www.microsoft.com/contentredirect.asp.
>
> I have followed the kb article:
> Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449 and I get a
> repair count of "Zero" and a database state of "dirty shutdown"
>
> And lastly the following error message occurs regularly in the event
> viewer:
>
> Event Type: Error
> Event Source: MSExchangeSA
> Event Category: MAPI Session
> Event ID: 9175
> Date: 10/22/2007
> Time: 3:23:29 PM
> User: N/A
> Computer: VILDENCRMSERVER
> Description:
> The MAPI call 'OpenMsgStore' failed with the following error:
> The Microsoft Exchange Server computer is not available.  Either there are
> network problems or the Microsoft Exchange Server computer is down for
> maintenance.
> The MAPI provider failed.
> Microsoft Exchange Server Information Store
> ID no: 8004011d-0526-00000000
>
> For more information, click http://www.microsoft.com/contentredirect.asp.
>
> I hope I have provided detailed enough information to resolve this issue,
> thanks so much,
>
> James
>
>
>
>
Author
23 Oct 2007 11:33 PM
James
John,

Thanks so much for your detailed response.  There is one problem however, we
dont have a backup that was done prior to encountering this problem. 
Exchange stopped working 2-3 months ago and I am now just getting to it. 
What this means is that there is no data that I care to save.  We have not
started to use exchange, and only plan to use it as a part of MS CRM 3.0.  It
is integrated with CRM and I would prefer not to break that integration and
have to reconfigure it, but if thats what it takes then thats ok.  My number
one priority is to get exchange back up and running.  Should I just do a
reinstall or is there another way?

Many thanks,

James

Show quote
"John Fullbright" wrote:

> -515 means invalid log sequence.  Something is wrong with the logs for the
> restored database.
>
> Have you tried these steps:
>
>       1. Restore all the online backups to the recovery server: a.  Click
> Start, point to Programs, point to Accessories, point to System Tools, and
> then click Backup.
>             b.  Click the Restore tab, click to select the files to restore,
> and then click Start Restore.
>             c.  In the Restoring Database Store dialog box, type the name of
> the folder where you want to temporarily locate the log files in the
> Temporary location for the log and patch files box, and then click OK.
>
>             Important Do not click to select the Last Backup Set check box.
> You can only copy all the transaction logs to the temporary restore folder
> before you start the manual replay process if you leave this check box
> unselected.
>             d.  In the Enter Backup File name dialog box, enter the location
> of the backup file, and then click OK.
>
>       2. Copy all the offline log files to the
> Temp_restore_folder\Storage_group_name folder, where Temp_restore_folder is
> the temporary restore folder that you defined in the restoration process and
> Storage_group_name is the name of the storage group.
>       3. Make sure that the log files are contiguous.
>
>       Log replay only plays forward as long as the sequence is contiguous.
> When the sequence is interrupted, replay stops.
>       4. After you are satisfied with the state of the log files, switch to
> the Temp_restore_folder\Storage_group_name folder, and then run either of
> the following commands from the command prompt:
>
>       c:\exchsrvr\bin\eseutil /cc
>
>       -or-
>
>       c:\program files\exchsrvr\bin\eseutil /cc
>
>
>       These commands force an Eseutil manual log recovery. After this
> process is complete, you can manually mount the databases that you restored.
> In the Application event log, an Extensible Storage Engine (ESE) event ID
> 204 information message is logged to indicate the start of recovery, and
> then a series of ESE event ID 301 information messages are logged. These
> information messages indicate the exact log numbers that are recovered.
> Finally, an ESE event ID 205 information message is logged to indicate that
> the recovery process is complete.
>
>
>
> "James" <Ja***@discussions.microsoft.com> wrote in message
> news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
> >I have posted in here before regarding the following problem after doing a
> > full restore of C:\:
> >
> > "I am running exchange 2003 on Microsoft SBS 2003.  When I try to access
> > OWA
> > I
> > get the following error message "HTTP/1.1 503 Service Unavailable" I am
> > not
> > able to send or receive any email via exchange server. Any thoughts?"
> >
> > I try to mount the mailbox stores and 66% of the way through and I get the
> > following error:  "An internal processing error has occured.  Try
> > restarting
> > the Exchange System Manager of the Microsoft Exchange Information Services
> > or
> > both.
> > ID no: c1041724
> > Exchange System Manager"
> >
> > The following errors show up in the event log immediately after trying to
> > mount the mailbox
> >
> > Event Type: Error
> > Event Source: ESE
> > Event Category: Logging/Recovery
> > Event ID: 454
> > Date: 10/22/2007
> > Time: 3:06:18 PM
> > User: N/A
> > Computer: VILDENCRMSERVER
> > Description:
> > Information Store (1136) First Storage Group: Database recovery/restore
> > failed with unexpected error -515.
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> > Event Type: Error
> > Event Source: MSExchangeIS
> > Event Category: General
> > Event ID: 9518
> > Date: 10/22/2007
> > Time: 3:06:19 PM
> > User: N/A
> > Computer: VILDENCRMSERVER
> > Description:
> > Error 0xfffffdfd starting Storage Group
> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first administrative
> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First Storage
> > Group on the Microsoft Exchange Information Store.
> > Storage Group - Initialization of Jet failed.
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> > I have followed the kb article:
> > Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449 and I get a
> > repair count of "Zero" and a database state of "dirty shutdown"
> >
> > And lastly the following error message occurs regularly in the event
> > viewer:
> >
> > Event Type: Error
> > Event Source: MSExchangeSA
> > Event Category: MAPI Session
> > Event ID: 9175
> > Date: 10/22/2007
> > Time: 3:23:29 PM
> > User: N/A
> > Computer: VILDENCRMSERVER
> > Description:
> > The MAPI call 'OpenMsgStore' failed with the following error:
> > The Microsoft Exchange Server computer is not available.  Either there are
> > network problems or the Microsoft Exchange Server computer is down for
> > maintenance.
> > The MAPI provider failed.
> > Microsoft Exchange Server Information Store
> > ID no: 8004011d-0526-00000000
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> > I hope I have provided detailed enough information to resolve this issue,
> > thanks so much,
> >
> > James
> >
> >
> >
> >
>
>
>
Author
24 Oct 2007 1:31 PM
John Fullbright
If there is no data you care to save:

1. go in ESM and on the properties of the storage group note the path to the
logs.
2. delete the logs and chk file
3. go into ESM and on the properties of the database note the path to the
database
4. delete the database files
5. start the IS
6. mount the store.  Click through the warnings and a new blank database
will be created.
7.  Send a message to each user homed on the server to reinstance the
mailboxes.

John



Show quote
"James" <Ja***@discussions.microsoft.com> wrote in message
news:9BC120D4-F795-4896-B294-BDDDC962DF71@microsoft.com...
> John,
>
> Thanks so much for your detailed response.  There is one problem however,
> we
> dont have a backup that was done prior to encountering this problem.
> Exchange stopped working 2-3 months ago and I am now just getting to it.
> What this means is that there is no data that I care to save.  We have not
> started to use exchange, and only plan to use it as a part of MS CRM 3.0.
> It
> is integrated with CRM and I would prefer not to break that integration
> and
> have to reconfigure it, but if thats what it takes then thats ok.  My
> number
> one priority is to get exchange back up and running.  Should I just do a
> reinstall or is there another way?
>
> Many thanks,
>
> James
>
> "John Fullbright" wrote:
>
>> -515 means invalid log sequence.  Something is wrong with the logs for
>> the
>> restored database.
>>
>> Have you tried these steps:
>>
>>       1. Restore all the online backups to the recovery server: a.  Click
>> Start, point to Programs, point to Accessories, point to System Tools,
>> and
>> then click Backup.
>>             b.  Click the Restore tab, click to select the files to
>> restore,
>> and then click Start Restore.
>>             c.  In the Restoring Database Store dialog box, type the name
>> of
>> the folder where you want to temporarily locate the log files in the
>> Temporary location for the log and patch files box, and then click OK.
>>
>>             Important Do not click to select the Last Backup Set check
>> box.
>> You can only copy all the transaction logs to the temporary restore
>> folder
>> before you start the manual replay process if you leave this check box
>> unselected.
>>             d.  In the Enter Backup File name dialog box, enter the
>> location
>> of the backup file, and then click OK.
>>
>>       2. Copy all the offline log files to the
>> Temp_restore_folder\Storage_group_name folder, where Temp_restore_folder
>> is
>> the temporary restore folder that you defined in the restoration process
>> and
>> Storage_group_name is the name of the storage group.
>>       3. Make sure that the log files are contiguous.
>>
>>       Log replay only plays forward as long as the sequence is
>> contiguous.
>> When the sequence is interrupted, replay stops.
>>       4. After you are satisfied with the state of the log files, switch
>> to
>> the Temp_restore_folder\Storage_group_name folder, and then run either of
>> the following commands from the command prompt:
>>
>>       c:\exchsrvr\bin\eseutil /cc
>>
>>       -or-
>>
>>       c:\program files\exchsrvr\bin\eseutil /cc
>>
>>
>>       These commands force an Eseutil manual log recovery. After this
>> process is complete, you can manually mount the databases that you
>> restored.
>> In the Application event log, an Extensible Storage Engine (ESE) event ID
>> 204 information message is logged to indicate the start of recovery, and
>> then a series of ESE event ID 301 information messages are logged. These
>> information messages indicate the exact log numbers that are recovered.
>> Finally, an ESE event ID 205 information message is logged to indicate
>> that
>> the recovery process is complete.
>>
>>
>>
>> "James" <Ja***@discussions.microsoft.com> wrote in message
>> news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
>> >I have posted in here before regarding the following problem after doing
>> >a
>> > full restore of C:\:
>> >
>> > "I am running exchange 2003 on Microsoft SBS 2003.  When I try to
>> > access
>> > OWA
>> > I
>> > get the following error message "HTTP/1.1 503 Service Unavailable" I am
>> > not
>> > able to send or receive any email via exchange server. Any thoughts?"
>> >
>> > I try to mount the mailbox stores and 66% of the way through and I get
>> > the
>> > following error:  "An internal processing error has occured.  Try
>> > restarting
>> > the Exchange System Manager of the Microsoft Exchange Information
>> > Services
>> > or
>> > both.
>> > ID no: c1041724
>> > Exchange System Manager"
>> >
>> > The following errors show up in the event log immediately after trying
>> > to
>> > mount the mailbox
>> >
>> > Event Type: Error
>> > Event Source: ESE
>> > Event Category: Logging/Recovery
>> > Event ID: 454
>> > Date: 10/22/2007
>> > Time: 3:06:18 PM
>> > User: N/A
>> > Computer: VILDENCRMSERVER
>> > Description:
>> > Information Store (1136) First Storage Group: Database recovery/restore
>> > failed with unexpected error -515.
>> >
>> > For more information, click
>> > http://www.microsoft.com/contentredirect.asp.
>> >
>> > Event Type: Error
>> > Event Source: MSExchangeIS
>> > Event Category: General
>> > Event ID: 9518
>> > Date: 10/22/2007
>> > Time: 3:06:19 PM
>> > User: N/A
>> > Computer: VILDENCRMSERVER
>> > Description:
>> > Error 0xfffffdfd starting Storage Group
>> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
>> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first
>> > administrative
>> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First
>> > Storage
>> > Group on the Microsoft Exchange Information Store.
>> > Storage Group - Initialization of Jet failed.
>> >
>> > For more information, click
>> > http://www.microsoft.com/contentredirect.asp.
>> >
>> > I have followed the kb article:
>> > Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449 and I
>> > get a
>> > repair count of "Zero" and a database state of "dirty shutdown"
>> >
>> > And lastly the following error message occurs regularly in the event
>> > viewer:
>> >
>> > Event Type: Error
>> > Event Source: MSExchangeSA
>> > Event Category: MAPI Session
>> > Event ID: 9175
>> > Date: 10/22/2007
>> > Time: 3:23:29 PM
>> > User: N/A
>> > Computer: VILDENCRMSERVER
>> > Description:
>> > The MAPI call 'OpenMsgStore' failed with the following error:
>> > The Microsoft Exchange Server computer is not available.  Either there
>> > are
>> > network problems or the Microsoft Exchange Server computer is down for
>> > maintenance.
>> > The MAPI provider failed.
>> > Microsoft Exchange Server Information Store
>> > ID no: 8004011d-0526-00000000
>> >
>> > For more information, click
>> > http://www.microsoft.com/contentredirect.asp.
>> >
>> > I hope I have provided detailed enough information to resolve this
>> > issue,
>> > thanks so much,
>> >
>> > James
>> >
>> >
>> >
>> >
>>
>>
>>
Author
24 Oct 2007 3:33 PM
James
With my very limited knowledge of Exchange, I had a difficult time following
your instructions.  Do you know if there is a KB article describing how to do
this?

Show quote
"John Fullbright" wrote:

> If there is no data you care to save:
>
> 1. go in ESM and on the properties of the storage group note the path to the
> logs.
> 2. delete the logs and chk file
> 3. go into ESM and on the properties of the database note the path to the
> database
> 4. delete the database files
> 5. start the IS
> 6. mount the store.  Click through the warnings and a new blank database
> will be created.
> 7.  Send a message to each user homed on the server to reinstance the
> mailboxes.
>
> John
>
>
>
> "James" <Ja***@discussions.microsoft.com> wrote in message
> news:9BC120D4-F795-4896-B294-BDDDC962DF71@microsoft.com...
> > John,
> >
> > Thanks so much for your detailed response.  There is one problem however,
> > we
> > dont have a backup that was done prior to encountering this problem.
> > Exchange stopped working 2-3 months ago and I am now just getting to it.
> > What this means is that there is no data that I care to save.  We have not
> > started to use exchange, and only plan to use it as a part of MS CRM 3.0.
> > It
> > is integrated with CRM and I would prefer not to break that integration
> > and
> > have to reconfigure it, but if thats what it takes then thats ok.  My
> > number
> > one priority is to get exchange back up and running.  Should I just do a
> > reinstall or is there another way?
> >
> > Many thanks,
> >
> > James
> >
> > "John Fullbright" wrote:
> >
> >> -515 means invalid log sequence.  Something is wrong with the logs for
> >> the
> >> restored database.
> >>
> >> Have you tried these steps:
> >>
> >>       1. Restore all the online backups to the recovery server: a.  Click
> >> Start, point to Programs, point to Accessories, point to System Tools,
> >> and
> >> then click Backup.
> >>             b.  Click the Restore tab, click to select the files to
> >> restore,
> >> and then click Start Restore.
> >>             c.  In the Restoring Database Store dialog box, type the name
> >> of
> >> the folder where you want to temporarily locate the log files in the
> >> Temporary location for the log and patch files box, and then click OK.
> >>
> >>             Important Do not click to select the Last Backup Set check
> >> box.
> >> You can only copy all the transaction logs to the temporary restore
> >> folder
> >> before you start the manual replay process if you leave this check box
> >> unselected.
> >>             d.  In the Enter Backup File name dialog box, enter the
> >> location
> >> of the backup file, and then click OK.
> >>
> >>       2. Copy all the offline log files to the
> >> Temp_restore_folder\Storage_group_name folder, where Temp_restore_folder
> >> is
> >> the temporary restore folder that you defined in the restoration process
> >> and
> >> Storage_group_name is the name of the storage group.
> >>       3. Make sure that the log files are contiguous.
> >>
> >>       Log replay only plays forward as long as the sequence is
> >> contiguous.
> >> When the sequence is interrupted, replay stops.
> >>       4. After you are satisfied with the state of the log files, switch
> >> to
> >> the Temp_restore_folder\Storage_group_name folder, and then run either of
> >> the following commands from the command prompt:
> >>
> >>       c:\exchsrvr\bin\eseutil /cc
> >>
> >>       -or-
> >>
> >>       c:\program files\exchsrvr\bin\eseutil /cc
> >>
> >>
> >>       These commands force an Eseutil manual log recovery. After this
> >> process is complete, you can manually mount the databases that you
> >> restored.
> >> In the Application event log, an Extensible Storage Engine (ESE) event ID
> >> 204 information message is logged to indicate the start of recovery, and
> >> then a series of ESE event ID 301 information messages are logged. These
> >> information messages indicate the exact log numbers that are recovered.
> >> Finally, an ESE event ID 205 information message is logged to indicate
> >> that
> >> the recovery process is complete.
> >>
> >>
> >>
> >> "James" <Ja***@discussions.microsoft.com> wrote in message
> >> news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
> >> >I have posted in here before regarding the following problem after doing
> >> >a
> >> > full restore of C:\:
> >> >
> >> > "I am running exchange 2003 on Microsoft SBS 2003.  When I try to
> >> > access
> >> > OWA
> >> > I
> >> > get the following error message "HTTP/1.1 503 Service Unavailable" I am
> >> > not
> >> > able to send or receive any email via exchange server. Any thoughts?"
> >> >
> >> > I try to mount the mailbox stores and 66% of the way through and I get
> >> > the
> >> > following error:  "An internal processing error has occured.  Try
> >> > restarting
> >> > the Exchange System Manager of the Microsoft Exchange Information
> >> > Services
> >> > or
> >> > both.
> >> > ID no: c1041724
> >> > Exchange System Manager"
> >> >
> >> > The following errors show up in the event log immediately after trying
> >> > to
> >> > mount the mailbox
> >> >
> >> > Event Type: Error
> >> > Event Source: ESE
> >> > Event Category: Logging/Recovery
> >> > Event ID: 454
> >> > Date: 10/22/2007
> >> > Time: 3:06:18 PM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > Information Store (1136) First Storage Group: Database recovery/restore
> >> > failed with unexpected error -515.
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > Event Type: Error
> >> > Event Source: MSExchangeIS
> >> > Event Category: General
> >> > Event ID: 9518
> >> > Date: 10/22/2007
> >> > Time: 3:06:19 PM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > Error 0xfffffdfd starting Storage Group
> >> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
> >> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first
> >> > administrative
> >> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First
> >> > Storage
> >> > Group on the Microsoft Exchange Information Store.
> >> > Storage Group - Initialization of Jet failed.
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > I have followed the kb article:
> >> > Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449 and I
> >> > get a
> >> > repair count of "Zero" and a database state of "dirty shutdown"
> >> >
> >> > And lastly the following error message occurs regularly in the event
> >> > viewer:
> >> >
> >> > Event Type: Error
> >> > Event Source: MSExchangeSA
> >> > Event Category: MAPI Session
> >> > Event ID: 9175
> >> > Date: 10/22/2007
> >> > Time: 3:23:29 PM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > The MAPI call 'OpenMsgStore' failed with the following error:
> >> > The Microsoft Exchange Server computer is not available.  Either there
> >> > are
> >> > network problems or the Microsoft Exchange Server computer is down for
> >> > maintenance.
> >> > The MAPI provider failed.
> >> > Microsoft Exchange Server Information Store
> >> > ID no: 8004011d-0526-00000000
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > I hope I have provided detailed enough information to resolve this
> >> > issue,
> >> > thanks so much,
> >> >
> >> > James
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>
Author
24 Oct 2007 6:35 PM
James
please disregard my previous post.

I successfully delete both the trasnaction log files and the the chk file,
as well as the database for public and private mailstore.  I started
MSExchangeIS and went to mount the store.  I clicked through the warnings to
create a new blank data base and it got to 100% but then I got the same pop
up error "c1041724." I restarted both SA and IS and tried to mount again and
got the same error again.  These are the errors in the event log:

Event Type:    Error
Event Source:    MSExchangeIS Mailbox Store
Event Category:    General
Event ID:    9547
Date:        10/24/2007
Time:        11:23:42 AM
User:        N/A
Computer:    VILDENCRMSERVER
Description:
The Active Directory indicates that the database file C:\Program
Files\Exchsrvr\mdbdata\priv1.edb exists for the Microsoft Exchange Database
"/o=VILDEN-SALES/ou=first administrative
group/cn=Configuration/cn=Servers/cn=VILDENCRMSERVER/cn=Microsoft Private
MDB", however no such file exists on disk.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:    Error
Event Source:    MSExchangeIS
Event Category:    General
Event ID:    9519
Date:        10/24/2007
Time:        11:23:42 AM
User:        N/A
Computer:    VILDENCRMSERVER
Description:
Error 0xfffffb4d starting database "First Storage Group\Mailbox Store
(VILDENCRMSERVER)" on the Microsoft Exchange Information Store.

For more information, click http://www.microsoft.com/contentredirect.asp.
Data:
0000: 46 61 69 6c 65 64 20 74   Failed t
0008: 6f 20 63 6f 6e 66 69 67   o config
0010: 75 72 65 20 4d 44 42 00   ure MDB.

Event Type:    Error
Event Source:    MSExchangeIS
Event Category:    General
Event ID:    9518
Date:        10/24/2007
Time:        11:23:42 AM
User:        N/A
Computer:    VILDENCRMSERVER
Description:
Error 0xfffffb4d starting Storage Group
/DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first administrative
group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First Storage
Group on the Microsoft Exchange Information Store.
MDB failed to start.

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type:    Error
Event Source:    MSExchangeSA
Event Category:    MAPI Session
Event ID:    9175
Date:        10/24/2007
Time:        11:23:43 AM
User:        N/A
Computer:    VILDENCRMSERVER
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available.  Either there are
network problems or the Microsoft Exchange Server computer is down for
maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000

For more information, click http://www.microsoft.com/contentredirect.asp.

Any thoughts








Show quote
"John Fullbright" wrote:

> If there is no data you care to save:
>
> 1. go in ESM and on the properties of the storage group note the path to the
> logs.
> 2. delete the logs and chk file
> 3. go into ESM and on the properties of the database note the path to the
> database
> 4. delete the database files
> 5. start the IS
> 6. mount the store.  Click through the warnings and a new blank database
> will be created.
> 7.  Send a message to each user homed on the server to reinstance the
> mailboxes.
>
> John
>
>
>
> "James" <Ja***@discussions.microsoft.com> wrote in message
> news:9BC120D4-F795-4896-B294-BDDDC962DF71@microsoft.com...
> > John,
> >
> > Thanks so much for your detailed response.  There is one problem however,
> > we
> > dont have a backup that was done prior to encountering this problem.
> > Exchange stopped working 2-3 months ago and I am now just getting to it.
> > What this means is that there is no data that I care to save.  We have not
> > started to use exchange, and only plan to use it as a part of MS CRM 3.0.
> > It
> > is integrated with CRM and I would prefer not to break that integration
> > and
> > have to reconfigure it, but if thats what it takes then thats ok.  My
> > number
> > one priority is to get exchange back up and running.  Should I just do a
> > reinstall or is there another way?
> >
> > Many thanks,
> >
> > James
> >
> > "John Fullbright" wrote:
> >
> >> -515 means invalid log sequence.  Something is wrong with the logs for
> >> the
> >> restored database.
> >>
> >> Have you tried these steps:
> >>
> >>       1. Restore all the online backups to the recovery server: a.  Click
> >> Start, point to Programs, point to Accessories, point to System Tools,
> >> and
> >> then click Backup.
> >>             b.  Click the Restore tab, click to select the files to
> >> restore,
> >> and then click Start Restore.
> >>             c.  In the Restoring Database Store dialog box, type the name
> >> of
> >> the folder where you want to temporarily locate the log files in the
> >> Temporary location for the log and patch files box, and then click OK.
> >>
> >>             Important Do not click to select the Last Backup Set check
> >> box.
> >> You can only copy all the transaction logs to the temporary restore
> >> folder
> >> before you start the manual replay process if you leave this check box
> >> unselected.
> >>             d.  In the Enter Backup File name dialog box, enter the
> >> location
> >> of the backup file, and then click OK.
> >>
> >>       2. Copy all the offline log files to the
> >> Temp_restore_folder\Storage_group_name folder, where Temp_restore_folder
> >> is
> >> the temporary restore folder that you defined in the restoration process
> >> and
> >> Storage_group_name is the name of the storage group.
> >>       3. Make sure that the log files are contiguous.
> >>
> >>       Log replay only plays forward as long as the sequence is
> >> contiguous.
> >> When the sequence is interrupted, replay stops.
> >>       4. After you are satisfied with the state of the log files, switch
> >> to
> >> the Temp_restore_folder\Storage_group_name folder, and then run either of
> >> the following commands from the command prompt:
> >>
> >>       c:\exchsrvr\bin\eseutil /cc
> >>
> >>       -or-
> >>
> >>       c:\program files\exchsrvr\bin\eseutil /cc
> >>
> >>
> >>       These commands force an Eseutil manual log recovery. After this
> >> process is complete, you can manually mount the databases that you
> >> restored.
> >> In the Application event log, an Extensible Storage Engine (ESE) event ID
> >> 204 information message is logged to indicate the start of recovery, and
> >> then a series of ESE event ID 301 information messages are logged. These
> >> information messages indicate the exact log numbers that are recovered.
> >> Finally, an ESE event ID 205 information message is logged to indicate
> >> that
> >> the recovery process is complete.
> >>
> >>
> >>
> >> "James" <Ja***@discussions.microsoft.com> wrote in message
> >> news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
> >> >I have posted in here before regarding the following problem after doing
> >> >a
> >> > full restore of C:\:
> >> >
> >> > "I am running exchange 2003 on Microsoft SBS 2003.  When I try to
> >> > access
> >> > OWA
> >> > I
> >> > get the following error message "HTTP/1.1 503 Service Unavailable" I am
> >> > not
> >> > able to send or receive any email via exchange server. Any thoughts?"
> >> >
> >> > I try to mount the mailbox stores and 66% of the way through and I get
> >> > the
> >> > following error:  "An internal processing error has occured.  Try
> >> > restarting
> >> > the Exchange System Manager of the Microsoft Exchange Information
> >> > Services
> >> > or
> >> > both.
> >> > ID no: c1041724
> >> > Exchange System Manager"
> >> >
> >> > The following errors show up in the event log immediately after trying
> >> > to
> >> > mount the mailbox
> >> >
> >> > Event Type: Error
> >> > Event Source: ESE
> >> > Event Category: Logging/Recovery
> >> > Event ID: 454
> >> > Date: 10/22/2007
> >> > Time: 3:06:18 PM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > Information Store (1136) First Storage Group: Database recovery/restore
> >> > failed with unexpected error -515.
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > Event Type: Error
> >> > Event Source: MSExchangeIS
> >> > Event Category: General
> >> > Event ID: 9518
> >> > Date: 10/22/2007
> >> > Time: 3:06:19 PM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > Error 0xfffffdfd starting Storage Group
> >> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
> >> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first
> >> > administrative
> >> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First
> >> > Storage
> >> > Group on the Microsoft Exchange Information Store.
> >> > Storage Group - Initialization of Jet failed.
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > I have followed the kb article:
> >> > Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449 and I
> >> > get a
> >> > repair count of "Zero" and a database state of "dirty shutdown"
> >> >
> >> > And lastly the following error message occurs regularly in the event
> >> > viewer:
> >> >
> >> > Event Type: Error
> >> > Event Source: MSExchangeSA
> >> > Event Category: MAPI Session
> >> > Event ID: 9175
> >> > Date: 10/22/2007
> >> > Time: 3:23:29 PM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > The MAPI call 'OpenMsgStore' failed with the following error:
> >> > The Microsoft Exchange Server computer is not available.  Either there
> >> > are
> >> > network problems or the Microsoft Exchange Server computer is down for
> >> > maintenance.
> >> > The MAPI provider failed.
> >> > Microsoft Exchange Server Information Store
> >> > ID no: 8004011d-0526-00000000
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > I hope I have provided detailed enough information to resolve this
> >> > issue,
> >> > thanks so much,
> >> >
> >> > James
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>
Author
24 Oct 2007 7:41 PM
John Fullbright
Don't automatically mount the stores when the IS starts (uncheck the box)
start the IS then manually mount the stores one at a time.



Show quote
"James" <Ja***@discussions.microsoft.com> wrote in message
news:C1FB7D3D-DBB7-4C66-B6C9-EAFE08478BEF@microsoft.com...
> please disregard my previous post.
>
> I successfully delete both the trasnaction log files and the the chk file,
> as well as the database for public and private mailstore.  I started
> MSExchangeIS and went to mount the store.  I clicked through the warnings
> to
> create a new blank data base and it got to 100% but then I got the same
> pop
> up error "c1041724." I restarted both SA and IS and tried to mount again
> and
> got the same error again.  These are the errors in the event log:
>
> Event Type: Error
> Event Source: MSExchangeIS Mailbox Store
> Event Category: General
> Event ID: 9547
> Date: 10/24/2007
> Time: 11:23:42 AM
> User: N/A
> Computer: VILDENCRMSERVER
> Description:
> The Active Directory indicates that the database file C:\Program
> Files\Exchsrvr\mdbdata\priv1.edb exists for the Microsoft Exchange
> Database
> "/o=VILDEN-SALES/ou=first administrative
> group/cn=Configuration/cn=Servers/cn=VILDENCRMSERVER/cn=Microsoft Private
> MDB", however no such file exists on disk.
>
> For more information, click http://www.microsoft.com/contentredirect.asp.
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 9519
> Date: 10/24/2007
> Time: 11:23:42 AM
> User: N/A
> Computer: VILDENCRMSERVER
> Description:
> Error 0xfffffb4d starting database "First Storage Group\Mailbox Store
> (VILDENCRMSERVER)" on the Microsoft Exchange Information Store.
>
> For more information, click http://www.microsoft.com/contentredirect.asp.
> Data:
> 0000: 46 61 69 6c 65 64 20 74   Failed t
> 0008: 6f 20 63 6f 6e 66 69 67   o config
> 0010: 75 72 65 20 4d 44 42 00   ure MDB.
>
> Event Type: Error
> Event Source: MSExchangeIS
> Event Category: General
> Event ID: 9518
> Date: 10/24/2007
> Time: 11:23:42 AM
> User: N/A
> Computer: VILDENCRMSERVER
> Description:
> Error 0xfffffb4d starting Storage Group
> /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
> Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first administrative
> group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First Storage
> Group on the Microsoft Exchange Information Store.
> MDB failed to start.
>
> For more information, click http://www.microsoft.com/contentredirect.asp.
>
> Event Type: Error
> Event Source: MSExchangeSA
> Event Category: MAPI Session
> Event ID: 9175
> Date: 10/24/2007
> Time: 11:23:43 AM
> User: N/A
> Computer: VILDENCRMSERVER
> Description:
> The MAPI call 'OpenMsgStore' failed with the following error:
> The Microsoft Exchange Server computer is not available.  Either there are
> network problems or the Microsoft Exchange Server computer is down for
> maintenance.
> The MAPI provider failed.
> Microsoft Exchange Server Information Store
> ID no: 8004011d-0526-00000000
>
> For more information, click http://www.microsoft.com/contentredirect.asp.
>
> Any thoughts
>
>
>
>
>
>
>
>
> "John Fullbright" wrote:
>
>> If there is no data you care to save:
>>
>> 1. go in ESM and on the properties of the storage group note the path to
>> the
>> logs.
>> 2. delete the logs and chk file
>> 3. go into ESM and on the properties of the database note the path to the
>> database
>> 4. delete the database files
>> 5. start the IS
>> 6. mount the store.  Click through the warnings and a new blank database
>> will be created.
>> 7.  Send a message to each user homed on the server to reinstance the
>> mailboxes.
>>
>> John
>>
>>
>>
>> "James" <Ja***@discussions.microsoft.com> wrote in message
>> news:9BC120D4-F795-4896-B294-BDDDC962DF71@microsoft.com...
>> > John,
>> >
>> > Thanks so much for your detailed response.  There is one problem
>> > however,
>> > we
>> > dont have a backup that was done prior to encountering this problem.
>> > Exchange stopped working 2-3 months ago and I am now just getting to
>> > it.
>> > What this means is that there is no data that I care to save.  We have
>> > not
>> > started to use exchange, and only plan to use it as a part of MS CRM
>> > 3.0.
>> > It
>> > is integrated with CRM and I would prefer not to break that integration
>> > and
>> > have to reconfigure it, but if thats what it takes then thats ok.  My
>> > number
>> > one priority is to get exchange back up and running.  Should I just do
>> > a
>> > reinstall or is there another way?
>> >
>> > Many thanks,
>> >
>> > James
>> >
>> > "John Fullbright" wrote:
>> >
>> >> -515 means invalid log sequence.  Something is wrong with the logs for
>> >> the
>> >> restored database.
>> >>
>> >> Have you tried these steps:
>> >>
>> >>       1. Restore all the online backups to the recovery server: a.
>> >> Click
>> >> Start, point to Programs, point to Accessories, point to System Tools,
>> >> and
>> >> then click Backup.
>> >>             b.  Click the Restore tab, click to select the files to
>> >> restore,
>> >> and then click Start Restore.
>> >>             c.  In the Restoring Database Store dialog box, type the
>> >> name
>> >> of
>> >> the folder where you want to temporarily locate the log files in the
>> >> Temporary location for the log and patch files box, and then click OK.
>> >>
>> >>             Important Do not click to select the Last Backup Set check
>> >> box.
>> >> You can only copy all the transaction logs to the temporary restore
>> >> folder
>> >> before you start the manual replay process if you leave this check box
>> >> unselected.
>> >>             d.  In the Enter Backup File name dialog box, enter the
>> >> location
>> >> of the backup file, and then click OK.
>> >>
>> >>       2. Copy all the offline log files to the
>> >> Temp_restore_folder\Storage_group_name folder, where
>> >> Temp_restore_folder
>> >> is
>> >> the temporary restore folder that you defined in the restoration
>> >> process
>> >> and
>> >> Storage_group_name is the name of the storage group.
>> >>       3. Make sure that the log files are contiguous.
>> >>
>> >>       Log replay only plays forward as long as the sequence is
>> >> contiguous.
>> >> When the sequence is interrupted, replay stops.
>> >>       4. After you are satisfied with the state of the log files,
>> >> switch
>> >> to
>> >> the Temp_restore_folder\Storage_group_name folder, and then run either
>> >> of
>> >> the following commands from the command prompt:
>> >>
>> >>       c:\exchsrvr\bin\eseutil /cc
>> >>
>> >>       -or-
>> >>
>> >>       c:\program files\exchsrvr\bin\eseutil /cc
>> >>
>> >>
>> >>       These commands force an Eseutil manual log recovery. After this
>> >> process is complete, you can manually mount the databases that you
>> >> restored.
>> >> In the Application event log, an Extensible Storage Engine (ESE) event
>> >> ID
>> >> 204 information message is logged to indicate the start of recovery,
>> >> and
>> >> then a series of ESE event ID 301 information messages are logged.
>> >> These
>> >> information messages indicate the exact log numbers that are
>> >> recovered.
>> >> Finally, an ESE event ID 205 information message is logged to indicate
>> >> that
>> >> the recovery process is complete.
>> >>
>> >>
>> >>
>> >> "James" <Ja***@discussions.microsoft.com> wrote in message
>> >> news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
>> >> >I have posted in here before regarding the following problem after
>> >> >doing
>> >> >a
>> >> > full restore of C:\:
>> >> >
>> >> > "I am running exchange 2003 on Microsoft SBS 2003.  When I try to
>> >> > access
>> >> > OWA
>> >> > I
>> >> > get the following error message "HTTP/1.1 503 Service Unavailable" I
>> >> > am
>> >> > not
>> >> > able to send or receive any email via exchange server. Any
>> >> > thoughts?"
>> >> >
>> >> > I try to mount the mailbox stores and 66% of the way through and I
>> >> > get
>> >> > the
>> >> > following error:  "An internal processing error has occured.  Try
>> >> > restarting
>> >> > the Exchange System Manager of the Microsoft Exchange Information
>> >> > Services
>> >> > or
>> >> > both.
>> >> > ID no: c1041724
>> >> > Exchange System Manager"
>> >> >
>> >> > The following errors show up in the event log immediately after
>> >> > trying
>> >> > to
>> >> > mount the mailbox
>> >> >
>> >> > Event Type: Error
>> >> > Event Source: ESE
>> >> > Event Category: Logging/Recovery
>> >> > Event ID: 454
>> >> > Date: 10/22/2007
>> >> > Time: 3:06:18 PM
>> >> > User: N/A
>> >> > Computer: VILDENCRMSERVER
>> >> > Description:
>> >> > Information Store (1136) First Storage Group: Database
>> >> > recovery/restore
>> >> > failed with unexpected error -515.
>> >> >
>> >> > For more information, click
>> >> > http://www.microsoft.com/contentredirect.asp.
>> >> >
>> >> > Event Type: Error
>> >> > Event Source: MSExchangeIS
>> >> > Event Category: General
>> >> > Event ID: 9518
>> >> > Date: 10/22/2007
>> >> > Time: 3:06:19 PM
>> >> > User: N/A
>> >> > Computer: VILDENCRMSERVER
>> >> > Description:
>> >> > Error 0xfffffdfd starting Storage Group
>> >> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
>> >> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first
>> >> > administrative
>> >> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First
>> >> > Storage
>> >> > Group on the Microsoft Exchange Information Store.
>> >> > Storage Group - Initialization of Jet failed.
>> >> >
>> >> > For more information, click
>> >> > http://www.microsoft.com/contentredirect.asp.
>> >> >
>> >> > I have followed the kb article:
>> >> > Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449 and I
>> >> > get a
>> >> > repair count of "Zero" and a database state of "dirty shutdown"
>> >> >
>> >> > And lastly the following error message occurs regularly in the event
>> >> > viewer:
>> >> >
>> >> > Event Type: Error
>> >> > Event Source: MSExchangeSA
>> >> > Event Category: MAPI Session
>> >> > Event ID: 9175
>> >> > Date: 10/22/2007
>> >> > Time: 3:23:29 PM
>> >> > User: N/A
>> >> > Computer: VILDENCRMSERVER
>> >> > Description:
>> >> > The MAPI call 'OpenMsgStore' failed with the following error:
>> >> > The Microsoft Exchange Server computer is not available.  Either
>> >> > there
>> >> > are
>> >> > network problems or the Microsoft Exchange Server computer is down
>> >> > for
>> >> > maintenance.
>> >> > The MAPI provider failed.
>> >> > Microsoft Exchange Server Information Store
>> >> > ID no: 8004011d-0526-00000000
>> >> >
>> >> > For more information, click
>> >> > http://www.microsoft.com/contentredirect.asp.
>> >> >
>> >> > I hope I have provided detailed enough information to resolve this
>> >> > issue,
>> >> > thanks so much,
>> >> >
>> >> > James
>> >> >
>> >> >
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>
Author
24 Oct 2007 8:47 PM
James
I set it so that neither store will start when IS starts, started IS, and
manually mounted both stores and got the same c1041724 error.  I stopped,
started, restarted, mounted in every possible combination imaginable and got
the same pop up errors and same application errors everytime.

Show quote
"John Fullbright" wrote:

> Don't automatically mount the stores when the IS starts (uncheck the box)
> start the IS then manually mount the stores one at a time.
>
>
>
> "James" <Ja***@discussions.microsoft.com> wrote in message
> news:C1FB7D3D-DBB7-4C66-B6C9-EAFE08478BEF@microsoft.com...
> > please disregard my previous post.
> >
> > I successfully delete both the trasnaction log files and the the chk file,
> > as well as the database for public and private mailstore.  I started
> > MSExchangeIS and went to mount the store.  I clicked through the warnings
> > to
> > create a new blank data base and it got to 100% but then I got the same
> > pop
> > up error "c1041724." I restarted both SA and IS and tried to mount again
> > and
> > got the same error again.  These are the errors in the event log:
> >
> > Event Type: Error
> > Event Source: MSExchangeIS Mailbox Store
> > Event Category: General
> > Event ID: 9547
> > Date: 10/24/2007
> > Time: 11:23:42 AM
> > User: N/A
> > Computer: VILDENCRMSERVER
> > Description:
> > The Active Directory indicates that the database file C:\Program
> > Files\Exchsrvr\mdbdata\priv1.edb exists for the Microsoft Exchange
> > Database
> > "/o=VILDEN-SALES/ou=first administrative
> > group/cn=Configuration/cn=Servers/cn=VILDENCRMSERVER/cn=Microsoft Private
> > MDB", however no such file exists on disk.
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> > Event Type: Error
> > Event Source: MSExchangeIS
> > Event Category: General
> > Event ID: 9519
> > Date: 10/24/2007
> > Time: 11:23:42 AM
> > User: N/A
> > Computer: VILDENCRMSERVER
> > Description:
> > Error 0xfffffb4d starting database "First Storage Group\Mailbox Store
> > (VILDENCRMSERVER)" on the Microsoft Exchange Information Store.
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> > Data:
> > 0000: 46 61 69 6c 65 64 20 74   Failed t
> > 0008: 6f 20 63 6f 6e 66 69 67   o config
> > 0010: 75 72 65 20 4d 44 42 00   ure MDB.
> >
> > Event Type: Error
> > Event Source: MSExchangeIS
> > Event Category: General
> > Event ID: 9518
> > Date: 10/24/2007
> > Time: 11:23:42 AM
> > User: N/A
> > Computer: VILDENCRMSERVER
> > Description:
> > Error 0xfffffb4d starting Storage Group
> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first administrative
> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First Storage
> > Group on the Microsoft Exchange Information Store.
> > MDB failed to start.
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> > Event Type: Error
> > Event Source: MSExchangeSA
> > Event Category: MAPI Session
> > Event ID: 9175
> > Date: 10/24/2007
> > Time: 11:23:43 AM
> > User: N/A
> > Computer: VILDENCRMSERVER
> > Description:
> > The MAPI call 'OpenMsgStore' failed with the following error:
> > The Microsoft Exchange Server computer is not available.  Either there are
> > network problems or the Microsoft Exchange Server computer is down for
> > maintenance.
> > The MAPI provider failed.
> > Microsoft Exchange Server Information Store
> > ID no: 8004011d-0526-00000000
> >
> > For more information, click http://www.microsoft.com/contentredirect.asp.
> >
> > Any thoughts
> >
> >
> >
> >
> >
> >
> >
> >
> > "John Fullbright" wrote:
> >
> >> If there is no data you care to save:
> >>
> >> 1. go in ESM and on the properties of the storage group note the path to
> >> the
> >> logs.
> >> 2. delete the logs and chk file
> >> 3. go into ESM and on the properties of the database note the path to the
> >> database
> >> 4. delete the database files
> >> 5. start the IS
> >> 6. mount the store.  Click through the warnings and a new blank database
> >> will be created.
> >> 7.  Send a message to each user homed on the server to reinstance the
> >> mailboxes.
> >>
> >> John
> >>
> >>
> >>
> >> "James" <Ja***@discussions.microsoft.com> wrote in message
> >> news:9BC120D4-F795-4896-B294-BDDDC962DF71@microsoft.com...
> >> > John,
> >> >
> >> > Thanks so much for your detailed response.  There is one problem
> >> > however,
> >> > we
> >> > dont have a backup that was done prior to encountering this problem.
> >> > Exchange stopped working 2-3 months ago and I am now just getting to
> >> > it.
> >> > What this means is that there is no data that I care to save.  We have
> >> > not
> >> > started to use exchange, and only plan to use it as a part of MS CRM
> >> > 3.0.
> >> > It
> >> > is integrated with CRM and I would prefer not to break that integration
> >> > and
> >> > have to reconfigure it, but if thats what it takes then thats ok.  My
> >> > number
> >> > one priority is to get exchange back up and running.  Should I just do
> >> > a
> >> > reinstall or is there another way?
> >> >
> >> > Many thanks,
> >> >
> >> > James
> >> >
> >> > "John Fullbright" wrote:
> >> >
> >> >> -515 means invalid log sequence.  Something is wrong with the logs for
> >> >> the
> >> >> restored database.
> >> >>
> >> >> Have you tried these steps:
> >> >>
> >> >>       1. Restore all the online backups to the recovery server: a.
> >> >> Click
> >> >> Start, point to Programs, point to Accessories, point to System Tools,
> >> >> and
> >> >> then click Backup.
> >> >>             b.  Click the Restore tab, click to select the files to
> >> >> restore,
> >> >> and then click Start Restore.
> >> >>             c.  In the Restoring Database Store dialog box, type the
> >> >> name
> >> >> of
> >> >> the folder where you want to temporarily locate the log files in the
> >> >> Temporary location for the log and patch files box, and then click OK.
> >> >>
> >> >>             Important Do not click to select the Last Backup Set check
> >> >> box.
> >> >> You can only copy all the transaction logs to the temporary restore
> >> >> folder
> >> >> before you start the manual replay process if you leave this check box
> >> >> unselected.
> >> >>             d.  In the Enter Backup File name dialog box, enter the
> >> >> location
> >> >> of the backup file, and then click OK.
> >> >>
> >> >>       2. Copy all the offline log files to the
> >> >> Temp_restore_folder\Storage_group_name folder, where
> >> >> Temp_restore_folder
> >> >> is
> >> >> the temporary restore folder that you defined in the restoration
> >> >> process
> >> >> and
> >> >> Storage_group_name is the name of the storage group.
> >> >>       3. Make sure that the log files are contiguous.
> >> >>
> >> >>       Log replay only plays forward as long as the sequence is
> >> >> contiguous.
> >> >> When the sequence is interrupted, replay stops.
> >> >>       4. After you are satisfied with the state of the log files,
> >> >> switch
> >> >> to
> >> >> the Temp_restore_folder\Storage_group_name folder, and then run either
> >> >> of
> >> >> the following commands from the command prompt:
> >> >>
> >> >>       c:\exchsrvr\bin\eseutil /cc
> >> >>
> >> >>       -or-
> >> >>
> >> >>       c:\program files\exchsrvr\bin\eseutil /cc
> >> >>
> >> >>
> >> >>       These commands force an Eseutil manual log recovery. After this
> >> >> process is complete, you can manually mount the databases that you
> >> >> restored.
> >> >> In the Application event log, an Extensible Storage Engine (ESE) event
> >> >> ID
> >> >> 204 information message is logged to indicate the start of recovery,
> >> >> and
> >> >> then a series of ESE event ID 301 information messages are logged.
> >> >> These
> >> >> information messages indicate the exact log numbers that are
> >> >> recovered.
> >> >> Finally, an ESE event ID 205 information message is logged to indicate
> >> >> that
> >> >> the recovery process is complete.
> >> >>
> >> >>
> >> >>
> >> >> "James" <Ja***@discussions.microsoft.com> wrote in message
> >> >> news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
> >> >> >I have posted in here before regarding the following problem after
> >> >> >doing
> >> >> >a
> >> >> > full restore of C:\:
> >> >> >
> >> >> > "I am running exchange 2003 on Microsoft SBS 2003.  When I try to
> >> >> > access
> >> >> > OWA
> >> >> > I
> >> >> > get the following error message "HTTP/1.1 503 Service Unavailable" I
> >> >> > am
> >> >> > not
> >> >> > able to send or receive any email via exchange server. Any
> >> >> > thoughts?"
> >> >> >
> >> >> > I try to mount the mailbox stores and 66% of the way through and I
> >> >> > get
> >> >> > the
> >> >> > following error:  "An internal processing error has occured.  Try
> >> >> > restarting
> >> >> > the Exchange System Manager of the Microsoft Exchange Information
> >> >> > Services
> >> >> > or
> >> >> > both.
> >> >> > ID no: c1041724
> >> >> > Exchange System Manager"
> >> >> >
> >> >> > The following errors show up in the event log immediately after
> >> >> > trying
> >> >> > to
> >> >> > mount the mailbox
> >> >> >
> >> >> > Event Type: Error
> >> >> > Event Source: ESE
> >> >> > Event Category: Logging/Recovery
> >> >> > Event ID: 454
> >> >> > Date: 10/22/2007
> >> >> > Time: 3:06:18 PM
> >> >> > User: N/A
> >> >> > Computer: VILDENCRMSERVER
> >> >> > Description:
> >> >> > Information Store (1136) First Storage Group: Database
> >> >> > recovery/restore
> >> >> > failed with unexpected error -515.
> >> >> >
> >> >> > For more information, click
> >> >> > http://www.microsoft.com/contentredirect.asp.
> >> >> >
> >> >> > Event Type: Error
> >> >> > Event Source: MSExchangeIS
> >> >> > Event Category: General
> >> >> > Event ID: 9518
> >> >> > Date: 10/22/2007
> >> >> > Time: 3:06:19 PM
> >> >> > User: N/A
> >> >> > Computer: VILDENCRMSERVER
> >> >> > Description:
> >> >> > Error 0xfffffdfd starting Storage Group
> >> >> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
> >> >> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first
> >> >> > administrative
> >> >> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First
> >> >> > Storage
> >> >> > Group on the Microsoft Exchange Information Store.
> >> >> > Storage Group - Initialization of Jet failed.
> >> >> >
> >> >> > For more information, click
> >> >> > http://www.microsoft.com/contentredirect.asp.
> >> >> >
> >> >> > I have followed the kb article:
> >> >> > Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449 and I
> >> >> > get a
> >> >> > repair count of "Zero" and a database state of "dirty shutdown"
Author
24 Oct 2007 10:30 PM
John Fullbright
The steps are expanded from: http://support.microsoft.com/?kbid=282496

What you've done is reset the database.  One question: How did you delete
the old stores and logs?  Which files?  If you missed the stm files, you
could see something like this.  I have also seen issues where there was not
enough space to create the new blank databases when they were moved to
another folder or sent to the recycle bin.


Show quote
"James" <Ja***@discussions.microsoft.com> wrote in message
news:B4F09D9F-0871-4334-8D0D-8C644DB43183@microsoft.com...
>I set it so that neither store will start when IS starts, started IS, and
> manually mounted both stores and got the same c1041724 error.  I stopped,
> started, restarted, mounted in every possible combination imaginable and
> got
> the same pop up errors and same application errors everytime.
>
> "John Fullbright" wrote:
>
>> Don't automatically mount the stores when the IS starts (uncheck the box)
>> start the IS then manually mount the stores one at a time.
>>
>>
>>
>> "James" <Ja***@discussions.microsoft.com> wrote in message
>> news:C1FB7D3D-DBB7-4C66-B6C9-EAFE08478BEF@microsoft.com...
>> > please disregard my previous post.
>> >
>> > I successfully delete both the trasnaction log files and the the chk
>> > file,
>> > as well as the database for public and private mailstore.  I started
>> > MSExchangeIS and went to mount the store.  I clicked through the
>> > warnings
>> > to
>> > create a new blank data base and it got to 100% but then I got the same
>> > pop
>> > up error "c1041724." I restarted both SA and IS and tried to mount
>> > again
>> > and
>> > got the same error again.  These are the errors in the event log:
>> >
>> > Event Type: Error
>> > Event Source: MSExchangeIS Mailbox Store
>> > Event Category: General
>> > Event ID: 9547
>> > Date: 10/24/2007
>> > Time: 11:23:42 AM
>> > User: N/A
>> > Computer: VILDENCRMSERVER
>> > Description:
>> > The Active Directory indicates that the database file C:\Program
>> > Files\Exchsrvr\mdbdata\priv1.edb exists for the Microsoft Exchange
>> > Database
>> > "/o=VILDEN-SALES/ou=first administrative
>> > group/cn=Configuration/cn=Servers/cn=VILDENCRMSERVER/cn=Microsoft
>> > Private
>> > MDB", however no such file exists on disk.
>> >
>> > For more information, click
>> > http://www.microsoft.com/contentredirect.asp.
>> >
>> > Event Type: Error
>> > Event Source: MSExchangeIS
>> > Event Category: General
>> > Event ID: 9519
>> > Date: 10/24/2007
>> > Time: 11:23:42 AM
>> > User: N/A
>> > Computer: VILDENCRMSERVER
>> > Description:
>> > Error 0xfffffb4d starting database "First Storage Group\Mailbox Store
>> > (VILDENCRMSERVER)" on the Microsoft Exchange Information Store.
>> >
>> > For more information, click
>> > http://www.microsoft.com/contentredirect.asp.
>> > Data:
>> > 0000: 46 61 69 6c 65 64 20 74   Failed t
>> > 0008: 6f 20 63 6f 6e 66 69 67   o config
>> > 0010: 75 72 65 20 4d 44 42 00   ure MDB.
>> >
>> > Event Type: Error
>> > Event Source: MSExchangeIS
>> > Event Category: General
>> > Event ID: 9518
>> > Date: 10/24/2007
>> > Time: 11:23:42 AM
>> > User: N/A
>> > Computer: VILDENCRMSERVER
>> > Description:
>> > Error 0xfffffb4d starting Storage Group
>> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
>> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first
>> > administrative
>> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First
>> > Storage
>> > Group on the Microsoft Exchange Information Store.
>> > MDB failed to start.
>> >
>> > For more information, click
>> > http://www.microsoft.com/contentredirect.asp.
>> >
>> > Event Type: Error
>> > Event Source: MSExchangeSA
>> > Event Category: MAPI Session
>> > Event ID: 9175
>> > Date: 10/24/2007
>> > Time: 11:23:43 AM
>> > User: N/A
>> > Computer: VILDENCRMSERVER
>> > Description:
>> > The MAPI call 'OpenMsgStore' failed with the following error:
>> > The Microsoft Exchange Server computer is not available.  Either there
>> > are
>> > network problems or the Microsoft Exchange Server computer is down for
>> > maintenance.
>> > The MAPI provider failed.
>> > Microsoft Exchange Server Information Store
>> > ID no: 8004011d-0526-00000000
>> >
>> > For more information, click
>> > http://www.microsoft.com/contentredirect.asp.
>> >
>> > Any thoughts
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > "John Fullbright" wrote:
>> >
>> >> If there is no data you care to save:
>> >>
>> >> 1. go in ESM and on the properties of the storage group note the path
>> >> to
>> >> the
>> >> logs.
>> >> 2. delete the logs and chk file
>> >> 3. go into ESM and on the properties of the database note the path to
>> >> the
>> >> database
>> >> 4. delete the database files
>> >> 5. start the IS
>> >> 6. mount the store.  Click through the warnings and a new blank
>> >> database
>> >> will be created.
>> >> 7.  Send a message to each user homed on the server to reinstance the
>> >> mailboxes.
>> >>
>> >> John
>> >>
>> >>
>> >>
>> >> "James" <Ja***@discussions.microsoft.com> wrote in message
>> >> news:9BC120D4-F795-4896-B294-BDDDC962DF71@microsoft.com...
>> >> > John,
>> >> >
>> >> > Thanks so much for your detailed response.  There is one problem
>> >> > however,
>> >> > we
>> >> > dont have a backup that was done prior to encountering this problem.
>> >> > Exchange stopped working 2-3 months ago and I am now just getting to
>> >> > it.
>> >> > What this means is that there is no data that I care to save.  We
>> >> > have
>> >> > not
>> >> > started to use exchange, and only plan to use it as a part of MS CRM
>> >> > 3.0.
>> >> > It
>> >> > is integrated with CRM and I would prefer not to break that
>> >> > integration
>> >> > and
>> >> > have to reconfigure it, but if thats what it takes then thats ok.
>> >> > My
>> >> > number
>> >> > one priority is to get exchange back up and running.  Should I just
>> >> > do
>> >> > a
>> >> > reinstall or is there another way?
>> >> >
>> >> > Many thanks,
>> >> >
>> >> > James
>> >> >
>> >> > "John Fullbright" wrote:
>> >> >
>> >> >> -515 means invalid log sequence.  Something is wrong with the logs
>> >> >> for
>> >> >> the
>> >> >> restored database.
>> >> >>
>> >> >> Have you tried these steps:
>> >> >>
>> >> >>       1. Restore all the online backups to the recovery server: a.
>> >> >> Click
>> >> >> Start, point to Programs, point to Accessories, point to System
>> >> >> Tools,
>> >> >> and
>> >> >> then click Backup.
>> >> >>             b.  Click the Restore tab, click to select the files to
>> >> >> restore,
>> >> >> and then click Start Restore.
>> >> >>             c.  In the Restoring Database Store dialog box, type
>> >> >> the
>> >> >> name
>> >> >> of
>> >> >> the folder where you want to temporarily locate the log files in
>> >> >> the
>> >> >> Temporary location for the log and patch files box, and then click
>> >> >> OK.
>> >> >>
>> >> >>             Important Do not click to select the Last Backup Set
>> >> >> check
>> >> >> box.
>> >> >> You can only copy all the transaction logs to the temporary restore
>> >> >> folder
>> >> >> before you start the manual replay process if you leave this check
>> >> >> box
>> >> >> unselected.
>> >> >>             d.  In the Enter Backup File name dialog box, enter the
>> >> >> location
>> >> >> of the backup file, and then click OK.
>> >> >>
>> >> >>       2. Copy all the offline log files to the
>> >> >> Temp_restore_folder\Storage_group_name folder, where
>> >> >> Temp_restore_folder
>> >> >> is
>> >> >> the temporary restore folder that you defined in the restoration
>> >> >> process
>> >> >> and
>> >> >> Storage_group_name is the name of the storage group.
>> >> >>       3. Make sure that the log files are contiguous.
>> >> >>
>> >> >>       Log replay only plays forward as long as the sequence is
>> >> >> contiguous.
>> >> >> When the sequence is interrupted, replay stops.
>> >> >>       4. After you are satisfied with the state of the log files,
>> >> >> switch
>> >> >> to
>> >> >> the Temp_restore_folder\Storage_group_name folder, and then run
>> >> >> either
>> >> >> of
>> >> >> the following commands from the command prompt:
>> >> >>
>> >> >>       c:\exchsrvr\bin\eseutil /cc
>> >> >>
>> >> >>       -or-
>> >> >>
>> >> >>       c:\program files\exchsrvr\bin\eseutil /cc
>> >> >>
>> >> >>
>> >> >>       These commands force an Eseutil manual log recovery. After
>> >> >> this
>> >> >> process is complete, you can manually mount the databases that you
>> >> >> restored.
>> >> >> In the Application event log, an Extensible Storage Engine (ESE)
>> >> >> event
>> >> >> ID
>> >> >> 204 information message is logged to indicate the start of
>> >> >> recovery,
>> >> >> and
>> >> >> then a series of ESE event ID 301 information messages are logged.
>> >> >> These
>> >> >> information messages indicate the exact log numbers that are
>> >> >> recovered.
>> >> >> Finally, an ESE event ID 205 information message is logged to
>> >> >> indicate
>> >> >> that
>> >> >> the recovery process is complete.
>> >> >>
>> >> >>
>> >> >>
>> >> >> "James" <Ja***@discussions.microsoft.com> wrote in message
>> >> >> news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
>> >> >> >I have posted in here before regarding the following problem after
>> >> >> >doing
>> >> >> >a
>> >> >> > full restore of C:\:
>> >> >> >
>> >> >> > "I am running exchange 2003 on Microsoft SBS 2003.  When I try to
>> >> >> > access
>> >> >> > OWA
>> >> >> > I
>> >> >> > get the following error message "HTTP/1.1 503 Service
>> >> >> > Unavailable" I
>> >> >> > am
>> >> >> > not
>> >> >> > able to send or receive any email via exchange server. Any
>> >> >> > thoughts?"
>> >> >> >
>> >> >> > I try to mount the mailbox stores and 66% of the way through and
>> >> >> > I
>> >> >> > get
>> >> >> > the
>> >> >> > following error:  "An internal processing error has occured.  Try
>> >> >> > restarting
>> >> >> > the Exchange System Manager of the Microsoft Exchange Information
>> >> >> > Services
>> >> >> > or
>> >> >> > both.
>> >> >> > ID no: c1041724
>> >> >> > Exchange System Manager"
>> >> >> >
>> >> >> > The following errors show up in the event log immediately after
>> >> >> > trying
>> >> >> > to
>> >> >> > mount the mailbox
>> >> >> >
>> >> >> > Event Type: Error
>> >> >> > Event Source: ESE
>> >> >> > Event Category: Logging/Recovery
>> >> >> > Event ID: 454
>> >> >> > Date: 10/22/2007
>> >> >> > Time: 3:06:18 PM
>> >> >> > User: N/A
>> >> >> > Computer: VILDENCRMSERVER
>> >> >> > Description:
>> >> >> > Information Store (1136) First Storage Group: Database
>> >> >> > recovery/restore
>> >> >> > failed with unexpected error -515.
>> >> >> >
>> >> >> > For more information, click
>> >> >> > http://www.microsoft.com/contentredirect.asp.
>> >> >> >
>> >> >> > Event Type: Error
>> >> >> > Event Source: MSExchangeIS
>> >> >> > Event Category: General
>> >> >> > Event ID: 9518
>> >> >> > Date: 10/22/2007
>> >> >> > Time: 3:06:19 PM
>> >> >> > User: N/A
>> >> >> > Computer: VILDENCRMSERVER
>> >> >> > Description:
>> >> >> > Error 0xfffffdfd starting Storage Group
>> >> >> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
>> >> >> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first
>> >> >> > administrative
>> >> >> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First
>> >> >> > Storage
>> >> >> > Group on the Microsoft Exchange Information Store.
>> >> >> > Storage Group - Initialization of Jet failed.
>> >> >> >
>> >> >> > For more information, click
>> >> >> > http://www.microsoft.com/contentredirect.asp.
>> >> >> >
>> >> >> > I have followed the kb article:
>> >> >> > Http://support.microsoft.com/default.aspx?scid=kb;en-us;822449
>> >> >> > and I
>> >> >> > get a
>> >> >> > repair count of "Zero" and a database state of "dirty shutdown"
Author
26 Oct 2007 3:43 PM
James
I was finally able to mount the mail stores, and I now can access OWA again. 
There was an STM file that I forgot to delete.  However I get a certificate
error when I navigate to http://domain/exchange. 

"The security certificate presented by this website was not issued by a
trusted certificate authority.
The security certificate presented by this website was issued for a
different website's address.

Security certificate problems may indicate an attempt to fool you or
intercept any data you send to the server. 
We recommend that you close this webpage and do not continue to this website."

Also, In the event log I am getting a couple of these transport errors

Event Type:    Error
Event Source:    MSExchangeTransport
Event Category:    NDR
Event ID:    3018
Date:        10/26/2007
Time:        8:22:34 AM
User:        N/A
Computer:    VILDENCRMSERVER
Description:
A non-delivery report with a status code of 5.4.0 was generated for
recipient rfc822;f***@ms5.pchome.com.tw (Message-ID 
<busipqxavgkwknbhsmkasdn.1788978805366218707***@yahoo.com.hk>).  
Causes: This message indicates a DNS problem or an IP address configuration
problem  
Solution: Check the DNS using nslookup or dnsq. Verify the IP address is in
IPv4 literal format.
For more information, click http://www.microsoft.com/contentredirect.asp.
Data:
0000: ef 02 04 c0               ï..À   

Thank you so much for your help,

James







Show quote
"John Fullbright" wrote:

> The steps are expanded from: http://support.microsoft.com/?kbid=282496
>
> What you've done is reset the database.  One question: How did you delete
> the old stores and logs?  Which files?  If you missed the stm files, you
> could see something like this.  I have also seen issues where there was not
> enough space to create the new blank databases when they were moved to
> another folder or sent to the recycle bin.
>
>
> "James" <Ja***@discussions.microsoft.com> wrote in message
> news:B4F09D9F-0871-4334-8D0D-8C644DB43183@microsoft.com...
> >I set it so that neither store will start when IS starts, started IS, and
> > manually mounted both stores and got the same c1041724 error.  I stopped,
> > started, restarted, mounted in every possible combination imaginable and
> > got
> > the same pop up errors and same application errors everytime.
> >
> > "John Fullbright" wrote:
> >
> >> Don't automatically mount the stores when the IS starts (uncheck the box)
> >> start the IS then manually mount the stores one at a time.
> >>
> >>
> >>
> >> "James" <Ja***@discussions.microsoft.com> wrote in message
> >> news:C1FB7D3D-DBB7-4C66-B6C9-EAFE08478BEF@microsoft.com...
> >> > please disregard my previous post.
> >> >
> >> > I successfully delete both the trasnaction log files and the the chk
> >> > file,
> >> > as well as the database for public and private mailstore.  I started
> >> > MSExchangeIS and went to mount the store.  I clicked through the
> >> > warnings
> >> > to
> >> > create a new blank data base and it got to 100% but then I got the same
> >> > pop
> >> > up error "c1041724." I restarted both SA and IS and tried to mount
> >> > again
> >> > and
> >> > got the same error again.  These are the errors in the event log:
> >> >
> >> > Event Type: Error
> >> > Event Source: MSExchangeIS Mailbox Store
> >> > Event Category: General
> >> > Event ID: 9547
> >> > Date: 10/24/2007
> >> > Time: 11:23:42 AM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > The Active Directory indicates that the database file C:\Program
> >> > Files\Exchsrvr\mdbdata\priv1.edb exists for the Microsoft Exchange
> >> > Database
> >> > "/o=VILDEN-SALES/ou=first administrative
> >> > group/cn=Configuration/cn=Servers/cn=VILDENCRMSERVER/cn=Microsoft
> >> > Private
> >> > MDB", however no such file exists on disk.
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > Event Type: Error
> >> > Event Source: MSExchangeIS
> >> > Event Category: General
> >> > Event ID: 9519
> >> > Date: 10/24/2007
> >> > Time: 11:23:42 AM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > Error 0xfffffb4d starting database "First Storage Group\Mailbox Store
> >> > (VILDENCRMSERVER)" on the Microsoft Exchange Information Store.
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> > Data:
> >> > 0000: 46 61 69 6c 65 64 20 74   Failed t
> >> > 0008: 6f 20 63 6f 6e 66 69 67   o config
> >> > 0010: 75 72 65 20 4d 44 42 00   ure MDB.
> >> >
> >> > Event Type: Error
> >> > Event Source: MSExchangeIS
> >> > Event Category: General
> >> > Event ID: 9518
> >> > Date: 10/24/2007
> >> > Time: 11:23:42 AM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > Error 0xfffffb4d starting Storage Group
> >> > /DC=com/DC=vilden-sales/CN=Configuration/CN=Services/CN=Microsoft
> >> > Exchange/CN=VILDEN-SALES/CN=Administrative Groups/CN=first
> >> > administrative
> >> > group/CN=Servers/CN=VILDENCRMSERVER/CN=InformationStore/CN=First
> >> > Storage
> >> > Group on the Microsoft Exchange Information Store.
> >> > MDB failed to start.
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > Event Type: Error
> >> > Event Source: MSExchangeSA
> >> > Event Category: MAPI Session
> >> > Event ID: 9175
> >> > Date: 10/24/2007
> >> > Time: 11:23:43 AM
> >> > User: N/A
> >> > Computer: VILDENCRMSERVER
> >> > Description:
> >> > The MAPI call 'OpenMsgStore' failed with the following error:
> >> > The Microsoft Exchange Server computer is not available.  Either there
> >> > are
> >> > network problems or the Microsoft Exchange Server computer is down for
> >> > maintenance.
> >> > The MAPI provider failed.
> >> > Microsoft Exchange Server Information Store
> >> > ID no: 8004011d-0526-00000000
> >> >
> >> > For more information, click
> >> > http://www.microsoft.com/contentredirect.asp.
> >> >
> >> > Any thoughts
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> > "John Fullbright" wrote:
> >> >
> >> >> If there is no data you care to save:
> >> >>
> >> >> 1. go in ESM and on the properties of the storage group note the path
> >> >> to
> >> >> the
> >> >> logs.
> >> >> 2. delete the logs and chk file
> >> >> 3. go into ESM and on the properties of the database note the path to
> >> >> the
> >> >> database
> >> >> 4. delete the database files
> >> >> 5. start the IS
> >> >> 6. mount the store.  Click through the warnings and a new blank
> >> >> database
> >> >> will be created.
> >> >> 7.  Send a message to each user homed on the server to reinstance the
> >> >> mailboxes.
> >> >>
> >> >> John
> >> >>
> >> >>
> >> >>
> >> >> "James" <Ja***@discussions.microsoft.com> wrote in message
> >> >> news:9BC120D4-F795-4896-B294-BDDDC962DF71@microsoft.com...
> >> >> > John,
> >> >> >
> >> >> > Thanks so much for your detailed response.  There is one problem
> >> >> > however,
> >> >> > we
> >> >> > dont have a backup that was done prior to encountering this problem.
> >> >> > Exchange stopped working 2-3 months ago and I am now just getting to
> >> >> > it.
> >> >> > What this means is that there is no data that I care to save.  We
> >> >> > have
> >> >> > not
> >> >> > started to use exchange, and only plan to use it as a part of MS CRM
> >> >> > 3.0.
> >> >> > It
> >> >> > is integrated with CRM and I would prefer not to break that
> >> >> > integration
> >> >> > and
> >> >> > have to reconfigure it, but if thats what it takes then thats ok.
> >> >> > My
> >> >> > number
> >> >> > one priority is to get exchange back up and running.  Should I just
> >> >> > do
> >> >> > a
> >> >> > reinstall or is there another way?
> >> >> >
> >> >> > Many thanks,
> >> >> >
> >> >> > James
> >> >> >
> >> >> > "John Fullbright" wrote:
> >> >> >
> >> >> >> -515 means invalid log sequence.  Something is wrong with the logs
> >> >> >> for
> >> >> >> the
> >> >> >> restored database.
> >> >> >>
> >> >> >> Have you tried these steps:
> >> >> >>
> >> >> >>       1. Restore all the online backups to the recovery server: a.
> >> >> >> Click
> >> >> >> Start, point to Programs, point to Accessories, point to System
> >> >> >> Tools,
> >> >> >> and
> >> >> >> then click Backup.
> >> >> >>             b.  Click the Restore tab, click to select the files to
> >> >> >> restore,
> >> >> >> and then click Start Restore.
> >> >> >>             c.  In the Restoring Database Store dialog box, type
> >> >> >> the
> >> >> >> name
> >> >> >> of
> >> >> >> the folder where you want to temporarily locate the log files in
> >> >> >> the
> >> >> >> Temporary location for the log and patch files box, and then click
> >> >> >> OK.
> >> >> >>
> >> >> >>             Important Do not click to select the Last Backup Set
> >> >> >> check
> >> >> >> box.
> >> >> >> You can only copy all the transaction logs to the temporary restore
> >> >> >> folder
> >> >> >> before you start the manual replay process if you leave this check
> >> >> >> box
> >> >> >> unselected.
> >> >> >>             d.  In the Enter Backup File name dialog box, enter the
> >> >> >> location
> >> >> >> of the backup file, and then click OK.
> >> >> >>
> >> >> >>       2. Copy all the offline log files to the
> >> >> >> Temp_restore_folder\Storage_group_name folder, where
> >> >> >> Temp_restore_folder
> >> >> >> is
> >> >> >> the temporary restore folder that you defined in the restoration
> >> >> >> process
> >> >> >> and
> >> >> >> Storage_group_name is the name of the storage group.
> >> >> >>       3. Make sure that the log files are contiguous.
> >> >> >>
> >> >> >>       Log replay only plays forward as long as the sequence is
> >> >> >> contiguous.
> >> >> >> When the sequence is interrupted, replay stops.
> >> >> >>       4. After you are satisfied with the state of the log files,
> >> >> >> switch
> >> >> >> to
> >> >> >> the Temp_restore_folder\Storage_group_name folder, and then run
> >> >> >> either
> >> >> >> of
> >> >> >> the following commands from the command prompt:
> >> >> >>
> >> >> >>       c:\exchsrvr\bin\eseutil /cc
> >> >> >>
> >> >> >>       -or-
> >> >> >>
> >> >> >>       c:\program files\exchsrvr\bin\eseutil /cc
> >> >> >>
> >> >> >>
> >> >> >>       These commands force an Eseutil manual log recovery. After
> >> >> >> this
> >> >> >> process is complete, you can manually mount the databases that you
> >> >> >> restored.
> >> >> >> In the Application event log, an Extensible Storage Engine (ESE)
> >> >> >> event
> >> >> >> ID
> >> >> >> 204 information message is logged to indicate the start of
> >> >> >> recovery,
> >> >> >> and
> >> >> >> then a series of ESE event ID 301 information messages are logged.
> >> >> >> These
> >> >> >> information messages indicate the exact log numbers that are
> >> >> >> recovered.
> >> >> >> Finally, an ESE event ID 205 information message is logged to
> >> >> >> indicate
> >> >> >> that
> >> >> >> the recovery process is complete.
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> "James" <Ja***@discussions.microsoft.com> wrote in message
> >> >> >> news:0B5BA9F4-364C-4AE2-BA50-F7F39350D6FE@microsoft.com...
> >> >> >> >I have posted in here before regarding the following problem after
> >> >> >> >doing
> >> >> >> >a
> >> >> >> > full restore of C:\:
> >> >> >> >
> >> >> >> > "I am running exchange 2003 on Microsoft SBS 2003.  When I try to
> >> >> >> > access
> >> >> >> > OWA
> >> >> >> > I
> >> >> >> > get the following error message "HTTP/1.1 503 Service
> >> >> >> > Unavailable" I
> >> >> >> > am
> >> >> >> > not
> >> >> >> > able to send or receive any email via exchange server. Any
> >> >> >> > thoughts?"
> >> >> >> >
>