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VPN access to mailbox moved to new Exchange server

Author
26 Oct 2007 9:12 PM
Jason
Hello,

I am in the process of moving mailboxes from one Exchange 2003 server to a
new Exchange 2003 server in the same site/location.  Problem is I have
numerous users that only access their mailbox through PPTP VPN.  Never had a
problem with users connecting to the VPN or their mailboxes on the original
Exchange server.  But now, upon testing with a dummy account, I realized the
Outlook will not automatically change their Exchange server name to reflect
the new location.  I know it does this when you are connected and joined to
the domain locally.  Seems it will not update this through the VPN
connection.  I have security policies in place on the remote computers that
will not allow the users to make this settings change so I cannot move their
mailboxes to the new server.  Any suggestions on how to automate this
process?  Seems there would be a way to have the users run a .reg file
perhaps that would update it in the registry?  Any ideas are greatly
appreciated.

Author
27 Oct 2007 5:15 AM
Ed Crowley [MVP]
It shouldn't work any differently through VPN, and I can assure you that I
VPN all the time to my work computer, and every time my mailbox is moved
Outlook doesn't miss a beat.  I suspect that your problem has to do with
name resolution.  Are your VPNed users getting their DNS from the correct
source?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

Show quote
"Jason" <Ja***@discussions.microsoft.com> wrote in message
news:36D3B611-D1D1-4E44-84DF-24033AD6B6F5@microsoft.com...
> Hello,
>
> I am in the process of moving mailboxes from one Exchange 2003 server to a
> new Exchange 2003 server in the same site/location.  Problem is I have
> numerous users that only access their mailbox through PPTP VPN.  Never had
> a
> problem with users connecting to the VPN or their mailboxes on the
> original
> Exchange server.  But now, upon testing with a dummy account, I realized
> the
> Outlook will not automatically change their Exchange server name to
> reflect
> the new location.  I know it does this when you are connected and joined
> to
> the domain locally.  Seems it will not update this through the VPN
> connection.  I have security policies in place on the remote computers
> that
> will not allow the users to make this settings change so I cannot move
> their
> mailboxes to the new server.  Any suggestions on how to automate this
> process?  Seems there would be a way to have the users run a .reg file
> perhaps that would update it in the registry?  Any ideas are greatly
> appreciated.
Author
27 Oct 2007 10:26 AM
Jason
Hi Ed and thanks for the reply.  The VPN users are getting name resolution
firts locally with their ISP, but when they attach to the VPN they are
getting our two internal DNS servers via DHCP.

When I move a mailbox and then try to open Outlook, it hangs for a minute or
two and then says the Exchange server is unavailable.  Can't seem to figure
out why.

Show quote
"Ed Crowley [MVP]" wrote:

> It shouldn't work any differently through VPN, and I can assure you that I
> VPN all the time to my work computer, and every time my mailbox is moved
> Outlook doesn't miss a beat.  I suspect that your problem has to do with
> name resolution.  Are your VPNed users getting their DNS from the correct
> source?
> --
> Ed Crowley
> MVP - Exchange
> "Protecting the world from PSTs and brick backups!"
>
> "Jason" <Ja***@discussions.microsoft.com> wrote in message
> news:36D3B611-D1D1-4E44-84DF-24033AD6B6F5@microsoft.com...
> > Hello,
> >
> > I am in the process of moving mailboxes from one Exchange 2003 server to a
> > new Exchange 2003 server in the same site/location.  Problem is I have
> > numerous users that only access their mailbox through PPTP VPN.  Never had
> > a
> > problem with users connecting to the VPN or their mailboxes on the
> > original
> > Exchange server.  But now, upon testing with a dummy account, I realized
> > the
> > Outlook will not automatically change their Exchange server name to
> > reflect
> > the new location.  I know it does this when you are connected and joined
> > to
> > the domain locally.  Seems it will not update this through the VPN
> > connection.  I have security policies in place on the remote computers
> > that
> > will not allow the users to make this settings change so I cannot move
> > their
> > mailboxes to the new server.  Any suggestions on how to automate this
> > process?  Seems there would be a way to have the users run a .reg file
> > perhaps that would update it in the registry?  Any ideas are greatly
> > appreciated.
>
>
>
Author
28 Oct 2007 5:54 AM
Ed Crowley [MVP]
It still sounds like name resolution, but you could have blocked ports too.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

Show quote
"Jason" <Ja***@discussions.microsoft.com> wrote in message
news:29E5C9C0-B75C-4673-9868-C0EDF6231383@microsoft.com...
> Hi Ed and thanks for the reply.  The VPN users are getting name resolution
> firts locally with their ISP, but when they attach to the VPN they are
> getting our two internal DNS servers via DHCP.
>
> When I move a mailbox and then try to open Outlook, it hangs for a minute
> or
> two and then says the Exchange server is unavailable.  Can't seem to
> figure
> out why.
>
> "Ed Crowley [MVP]" wrote:
>
>> It shouldn't work any differently through VPN, and I can assure you that
>> I
>> VPN all the time to my work computer, and every time my mailbox is moved
>> Outlook doesn't miss a beat.  I suspect that your problem has to do with
>> name resolution.  Are your VPNed users getting their DNS from the correct
>> source?
>> --
>> Ed Crowley
>> MVP - Exchange
>> "Protecting the world from PSTs and brick backups!"
>>
>> "Jason" <Ja***@discussions.microsoft.com> wrote in message
>> news:36D3B611-D1D1-4E44-84DF-24033AD6B6F5@microsoft.com...
>> > Hello,
>> >
>> > I am in the process of moving mailboxes from one Exchange 2003 server
>> > to a
>> > new Exchange 2003 server in the same site/location.  Problem is I have
>> > numerous users that only access their mailbox through PPTP VPN.  Never
>> > had
>> > a
>> > problem with users connecting to the VPN or their mailboxes on the
>> > original
>> > Exchange server.  But now, upon testing with a dummy account, I
>> > realized
>> > the
>> > Outlook will not automatically change their Exchange server name to
>> > reflect
>> > the new location.  I know it does this when you are connected and
>> > joined
>> > to
>> > the domain locally.  Seems it will not update this through the VPN
>> > connection.  I have security policies in place on the remote computers
>> > that
>> > will not allow the users to make this settings change so I cannot move
>> > their
>> > mailboxes to the new server.  Any suggestions on how to automate this
>> > process?  Seems there would be a way to have the users run a .reg file
>> > perhaps that would update it in the registry?  Any ideas are greatly
>> > appreciated.
>>
>>
>>

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