"Adam V." wrote:

> Hello:  I am running Exchange 2003 with SP2.  The Microsoft Exchange Server
> information store service keeps shutting down.  The event ID is 7034.  The
> error message in the system event viewer is:
>
> "Service Control Manager: The Microsoft Exchange Server information store
> service terminated unexpectedly.  It has done this 1 time (or 2 times, 3
> times, etc.)". 
>
> I can go in to services and manually re-start it, but it shuts down again
> within 10 seconds.  Obviously, without this service running, Exchange is
> pretty much unusable.  Can't send or receive e-mail.  Can't get into public
> folders.
>
> I checked the Microsoft KB and it said something about a hotfix that I
> needed to contact them for.  I have requested the hotfix, but I was hoping
> someone else had some ideas just in case that doesn't work.
>
> Additionally, when I reboot the server, I get a Data Execution Prevention
> DEP message: To help protect your computer, Windows has closed this program:
> Microsoft MDB Store.  I went into the DEP settings and checked the box next
> to MDB Store, so that it would stop closing the program.  I rebooted, and
> although I no longer get the DEP message saying it closed the MDB store, the
> information store service is still shutting down continuously, so that didn't
> fix the problem.
>
> Thanks for your time.
>
> Adam V.

"Transam388" wrote:

> Can you provide some more info.  Was the server running fine and then just
> suddenly started this or has this been from day one?  Have you also used
> anything like the eseutil and isinteg to check the information store? 
>
> "Adam V." wrote:
>
> > Hello:  I am running Exchange 2003 with SP2.  The Microsoft Exchange Server
> > information store service keeps shutting down.  The event ID is 7034.  The
> > error message in the system event viewer is:
> >
> > "Service Control Manager: The Microsoft Exchange Server information store
> > service terminated unexpectedly.  It has done this 1 time (or 2 times, 3
> > times, etc.)". 
> >
> > I can go in to services and manually re-start it, but it shuts down again
> > within 10 seconds.  Obviously, without this service running, Exchange is
> > pretty much unusable.  Can't send or receive e-mail.  Can't get into public
> > folders.
> >
> > I checked the Microsoft KB and it said something about a hotfix that I
> > needed to contact them for.  I have requested the hotfix, but I was hoping
> > someone else had some ideas just in case that doesn't work.
> >
> > Additionally, when I reboot the server, I get a Data Execution Prevention
> > DEP message: To help protect your computer, Windows has closed this program:
> > Microsoft MDB Store.  I went into the DEP settings and checked the box next
> > to MDB Store, so that it would stop closing the program.  I rebooted, and
> > although I no longer get the DEP message saying it closed the MDB store, the
> > information store service is still shutting down continuously, so that didn't
> > fix the problem.
> >
> > Thanks for your time.
> >
> > Adam V.