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Exhange Ate Email MessagesWe are running Exchange 2000 under Windows 2000 server. Some users complain
that they never receive their emails. These are internal emails. Is there a way to check to see if the mail messages actually delivered to recipients? Thanks. Diane Walker <ett9***@yahoo.com> wrote:
> We are running Exchange 2000 under Windows 2000 server. Some users Message tracking, if you have it enabled.> complain that they never receive their emails. These are internal > emails. Is there a way to check to see if the mail messages actually > delivered to recipients? > > Thanks. Are those the log files ending with the .log? Do you open them with
Wordpad? These files are 5 MB. I tried to import them to excel, but I was not able to import all the records. Thanks. "Lanwench [MVP - Exchange]" <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message Show quote news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... > Diane Walker <ett9***@yahoo.com> wrote: >> We are running Exchange 2000 under Windows 2000 server. Some users >> complain that they never receive their emails. These are internal >> emails. Is there a way to check to see if the mail messages actually >> delivered to recipients? >> >> Thanks. > > Message tracking, if you have it enabled. > Uh, no.
See http://support.microsoft.com/kb/246856/en-us Show quote "Diane Walker" <ett9***@yahoo.com> wrote in message news:%23tm4ssJKIHA.748@TK2MSFTNGP04.phx.gbl... > Are those the log files ending with the .log? Do you open them with > Wordpad? These files are 5 MB. I tried to import them to excel, but I > was not able to import all the records. Thanks. > > "Lanwench [MVP - Exchange]" > <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in > message news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... >> Diane Walker <ett9***@yahoo.com> wrote: >>> We are running Exchange 2000 under Windows 2000 server. Some users >>> complain that they never receive their emails. These are internal >>> emails. Is there a way to check to see if the mail messages actually >>> delivered to recipients? >>> >>> Thanks. >> >> Message tracking, if you have it enabled. >> > > Thanks so much for the information. I have this dumb question. Is there a
way to find out how to interpret the log file? For example, I looked at one of the messages in the log file. Under Partner-Name field, it said /O=COMPANY/OU=Purchasing/cn=Configuration/cn=Servers/cn=MAILSERVER/cn=Microsoft Private MDB. What does "Microsoft Private MDB" mean? If I should not concern about this, please let me know. I am comparing the messages that the sender sent. The messages that have the above notation are the messages that the recipients do not receive. Please let me know if you have any questions or need additional information. Thanks. Diane Show quote "John Fullbright" <fjohn@donotspamnetappdotcom> wrote in message news:%23Y40JOLKIHA.5980@TK2MSFTNGP04.phx.gbl... > Uh, no. > > See http://support.microsoft.com/kb/246856/en-us > > > "Diane Walker" <ett9***@yahoo.com> wrote in message > news:%23tm4ssJKIHA.748@TK2MSFTNGP04.phx.gbl... >> Are those the log files ending with the .log? Do you open them with >> Wordpad? These files are 5 MB. I tried to import them to excel, but I >> was not able to import all the records. Thanks. >> >> "Lanwench [MVP - Exchange]" >> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in >> message news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... >>> Diane Walker <ett9***@yahoo.com> wrote: >>>> We are running Exchange 2000 under Windows 2000 server. Some users >>>> complain that they never receive their emails. These are internal >>>> emails. Is there a way to check to see if the mail messages actually >>>> delivered to recipients? >>>> >>>> Thanks. >>> >>> Message tracking, if you have it enabled. >>> >> >> > > Diane Walker <ett9***@yahoo.com> wrote:
Show quote > Thanks so much for the information. I have this dumb question. Is What do you see in plain old message tracking for these users' mail (not in > there a way to find out how to interpret the log file? For example, > I looked at one of the messages in the log file. Under Partner-Name > field, it said > /O=COMPANY/OU=Purchasing/cn=Configuration/cn=Servers/cn=MAILSERVER/cn=Microsoft > Private MDB. What does "Microsoft Private MDB" mean? If I should > not concern about this, please let me know. I am comparing the > messages that the sender sent. The messages that have the above > notation are the messages that the recipients do not receive. > Please let me know if you have any questions or need additional > information. > > Thanks. > > Diane logfiles)? Is all the mail in question internal? Is some external? And are you sharing an Internet domain namespace internally with any other mail server? Show quote > > "John Fullbright" <fjohn@donotspamnetappdotcom> wrote in message > news:%23Y40JOLKIHA.5980@TK2MSFTNGP04.phx.gbl... >> Uh, no. >> >> See http://support.microsoft.com/kb/246856/en-us >> >> >> "Diane Walker" <ett9***@yahoo.com> wrote in message >> news:%23tm4ssJKIHA.748@TK2MSFTNGP04.phx.gbl... >>> Are those the log files ending with the .log? Do you open them with >>> Wordpad? These files are 5 MB. I tried to import them to excel, >>> but I was not able to import all the records. Thanks. >>> >>> "Lanwench [MVP - Exchange]" >>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in >>> message news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... >>>> Diane Walker <ett9***@yahoo.com> wrote: >>>>> We are running Exchange 2000 under Windows 2000 server. Some >>>>> users complain that they never receive their emails. These are >>>>> internal emails. Is there a way to check to see if the mail >>>>> messages actually delivered to recipients? >>>>> >>>>> Thanks. >>>> >>>> Message tracking, if you have it enabled. Thanks for your questions. The Message Tracking system shows the sender
name and recipient names, date and time. These messages in the Message Tracking system look normal. These are all internal email messages. We do not share Internet Domain Namespace with any other mail server. Please let me know if you need additional information. Thanks. Diane "Lanwench [MVP - Exchange]" <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message Show quote news:eUkxHxwKIHA.4752@TK2MSFTNGP05.phx.gbl... > Diane Walker <ett9***@yahoo.com> wrote: >> Thanks so much for the information. I have this dumb question. Is >> there a way to find out how to interpret the log file? For example, >> I looked at one of the messages in the log file. Under Partner-Name >> field, it said >> /O=COMPANY/OU=Purchasing/cn=Configuration/cn=Servers/cn=MAILSERVER/cn=Microsoft >> Private MDB. What does "Microsoft Private MDB" mean? If I should >> not concern about this, please let me know. I am comparing the >> messages that the sender sent. The messages that have the above >> notation are the messages that the recipients do not receive. >> Please let me know if you have any questions or need additional >> information. >> >> Thanks. >> >> Diane > > What do you see in plain old message tracking for these users' mail (not > in logfiles)? > > Is all the mail in question internal? Is some external? And are you > sharing an Internet domain namespace internally with any other mail > server? > > > >> >> "John Fullbright" <fjohn@donotspamnetappdotcom> wrote in message >> news:%23Y40JOLKIHA.5980@TK2MSFTNGP04.phx.gbl... >>> Uh, no. >>> >>> See http://support.microsoft.com/kb/246856/en-us >>> >>> >>> "Diane Walker" <ett9***@yahoo.com> wrote in message >>> news:%23tm4ssJKIHA.748@TK2MSFTNGP04.phx.gbl... >>>> Are those the log files ending with the .log? Do you open them with >>>> Wordpad? These files are 5 MB. I tried to import them to excel, >>>> but I was not able to import all the records. Thanks. >>>> >>>> "Lanwench [MVP - Exchange]" >>>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in >>>> message news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... >>>>> Diane Walker <ett9***@yahoo.com> wrote: >>>>>> We are running Exchange 2000 under Windows 2000 server. Some >>>>>> users complain that they never receive their emails. These are >>>>>> internal emails. Is there a way to check to see if the mail >>>>>> messages actually delivered to recipients? >>>>>> >>>>>> Thanks. >>>>> >>>>> Message tracking, if you have it enabled. > > > Diane Walker <ett9***@yahoo.com> wrote:
> Thanks for your questions. The Message Tracking system shows the Meaning, they say the message was delivered? If they say it was delivered to> sender name and recipient names, date and time. These messages in > the Message Tracking system look normal. the user's mailbox, it was. You may have problems in your mail clients (PST files, filtered views) or you may have users who weren't paying close attention when they hit Delete. Show quote > These are all internal > email messages. We do not share Internet Domain Namespace with any > other mail server. > Please let me know if you need additional information. > > Thanks. > > Diane > > "Lanwench [MVP - Exchange]" > <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in > message news:eUkxHxwKIHA.4752@TK2MSFTNGP05.phx.gbl... >> Diane Walker <ett9***@yahoo.com> wrote: >>> Thanks so much for the information. I have this dumb question. Is >>> there a way to find out how to interpret the log file? For example, >>> I looked at one of the messages in the log file. Under Partner-Name >>> field, it said >>> /O=COMPANY/OU=Purchasing/cn=Configuration/cn=Servers/cn=MAILSERVER/cn=Microsoft >>> Private MDB. What does "Microsoft Private MDB" mean? If I should >>> not concern about this, please let me know. I am comparing the >>> messages that the sender sent. The messages that have the above >>> notation are the messages that the recipients do not receive. >>> Please let me know if you have any questions or need additional >>> information. >>> >>> Thanks. >>> >>> Diane >> >> What do you see in plain old message tracking for these users' mail >> (not in logfiles)? >> >> Is all the mail in question internal? Is some external? And are you >> sharing an Internet domain namespace internally with any other mail >> server? >> >> >> >>> >>> "John Fullbright" <fjohn@donotspamnetappdotcom> wrote in message >>> news:%23Y40JOLKIHA.5980@TK2MSFTNGP04.phx.gbl... >>>> Uh, no. >>>> >>>> See http://support.microsoft.com/kb/246856/en-us >>>> >>>> >>>> "Diane Walker" <ett9***@yahoo.com> wrote in message >>>> news:%23tm4ssJKIHA.748@TK2MSFTNGP04.phx.gbl... >>>>> Are those the log files ending with the .log? Do you open them >>>>> with Wordpad? These files are 5 MB. I tried to import them to >>>>> excel, but I was not able to import all the records. Thanks. >>>>> >>>>> "Lanwench [MVP - Exchange]" >>>>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote >>>>> in message news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... >>>>>> Diane Walker <ett9***@yahoo.com> wrote: >>>>>>> We are running Exchange 2000 under Windows 2000 server. Some >>>>>>> users complain that they never receive their emails. These >>>>>>> are internal emails. Is there a way to check to see if the mail >>>>>>> messages actually delivered to recipients? >>>>>>> >>>>>>> Thanks. >>>>>> >>>>>> Message tracking, if you have it enabled. Thanks for your response. I lied to you. I did not read the detail
information. If I click on the message after the Tracking Message system displayed the messages, I get the following information: Report generated internally Report delivered to Smith_John (name of the sender) Could it be possible that the sender's mailbox was full and Exchange would not deliver any more messages? If the messages are delivered to recipients, I would see several lines about SMTP and recipient's mailbox. Please let me know if you need additional information. Thanks. Diane "Lanwench [MVP - Exchange]" <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message Show quote news:uVEWVq5KIHA.1204@TK2MSFTNGP03.phx.gbl... > Diane Walker <ett9***@yahoo.com> wrote: >> Thanks for your questions. The Message Tracking system shows the >> sender name and recipient names, date and time. These messages in >> the Message Tracking system look normal. > > Meaning, they say the message was delivered? If they say it was delivered > to > the user's mailbox, it was. > > You may have problems in your mail clients (PST files, filtered views) or > you may have users who weren't paying close attention when they hit > Delete. > >> These are all internal >> email messages. We do not share Internet Domain Namespace with any >> other mail server. >> Please let me know if you need additional information. >> >> Thanks. >> >> Diane >> >> "Lanwench [MVP - Exchange]" >> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in >> message news:eUkxHxwKIHA.4752@TK2MSFTNGP05.phx.gbl... >>> Diane Walker <ett9***@yahoo.com> wrote: >>>> Thanks so much for the information. I have this dumb question. Is >>>> there a way to find out how to interpret the log file? For example, >>>> I looked at one of the messages in the log file. Under Partner-Name >>>> field, it said >>>> /O=COMPANY/OU=Purchasing/cn=Configuration/cn=Servers/cn=MAILSERVER/cn=Microsoft >>>> Private MDB. What does "Microsoft Private MDB" mean? If I should >>>> not concern about this, please let me know. I am comparing the >>>> messages that the sender sent. The messages that have the above >>>> notation are the messages that the recipients do not receive. >>>> Please let me know if you have any questions or need additional >>>> information. >>>> >>>> Thanks. >>>> >>>> Diane >>> >>> What do you see in plain old message tracking for these users' mail >>> (not in logfiles)? >>> >>> Is all the mail in question internal? Is some external? And are you >>> sharing an Internet domain namespace internally with any other mail >>> server? >>> >>> >>> >>>> >>>> "John Fullbright" <fjohn@donotspamnetappdotcom> wrote in message >>>> news:%23Y40JOLKIHA.5980@TK2MSFTNGP04.phx.gbl... >>>>> Uh, no. >>>>> >>>>> See http://support.microsoft.com/kb/246856/en-us >>>>> >>>>> >>>>> "Diane Walker" <ett9***@yahoo.com> wrote in message >>>>> news:%23tm4ssJKIHA.748@TK2MSFTNGP04.phx.gbl... >>>>>> Are those the log files ending with the .log? Do you open them >>>>>> with Wordpad? These files are 5 MB. I tried to import them to >>>>>> excel, but I was not able to import all the records. Thanks. >>>>>> >>>>>> "Lanwench [MVP - Exchange]" >>>>>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote >>>>>> in message news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... >>>>>>> Diane Walker <ett9***@yahoo.com> wrote: >>>>>>>> We are running Exchange 2000 under Windows 2000 server. Some >>>>>>>> users complain that they never receive their emails. These >>>>>>>> are internal emails. Is there a way to check to see if the mail >>>>>>>> messages actually delivered to recipients? >>>>>>>> >>>>>>>> Thanks. >>>>>>> >>>>>>> Message tracking, if you have it enabled. > > > > Diane Walker <ett9***@yahoo.com> wrote:
> Thanks for your response. I lied to you. Ach!> I did not read the detail Yes, or antivirus/antispam software grabbed it.> information. If I click on the message after the Tracking Message > system displayed the messages, I get the following information: > > Report generated internally > Report delivered to Smith_John (name of the sender) > > Could it be possible that the sender's mailbox was full and Exchange > would not deliver any more messages? > Yep.> If the messages are delivered to recipients, I would see several > lines about SMTP and recipient's mailbox. > Time to do more looking at your server, I'd say :)> Please let me know if you need additional information. Thanks. Show quote > > Diane > > "Lanwench [MVP - Exchange]" > <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in > message news:uVEWVq5KIHA.1204@TK2MSFTNGP03.phx.gbl... >> Diane Walker <ett9***@yahoo.com> wrote: >>> Thanks for your questions. The Message Tracking system shows the >>> sender name and recipient names, date and time. These messages in >>> the Message Tracking system look normal. >> >> Meaning, they say the message was delivered? If they say it was >> delivered to >> the user's mailbox, it was. >> >> You may have problems in your mail clients (PST files, filtered >> views) or you may have users who weren't paying close attention when >> they hit Delete. >> >>> These are all internal >>> email messages. We do not share Internet Domain Namespace with any >>> other mail server. >>> Please let me know if you need additional information. >>> >>> Thanks. >>> >>> Diane >>> >>> "Lanwench [MVP - Exchange]" >>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in >>> message news:eUkxHxwKIHA.4752@TK2MSFTNGP05.phx.gbl... >>>> Diane Walker <ett9***@yahoo.com> wrote: >>>>> Thanks so much for the information. I have this dumb question. Is >>>>> there a way to find out how to interpret the log file? For >>>>> example, I looked at one of the messages in the log file. Under >>>>> Partner-Name field, it said >>>>> /O=COMPANY/OU=Purchasing/cn=Configuration/cn=Servers/cn=MAILSERVER/cn=Microsoft >>>>> Private MDB. What does "Microsoft Private MDB" mean? If I should >>>>> not concern about this, please let me know. I am comparing the >>>>> messages that the sender sent. The messages that have the above >>>>> notation are the messages that the recipients do not receive. >>>>> Please let me know if you have any questions or need >>>>> additional information. >>>>> >>>>> Thanks. >>>>> >>>>> Diane >>>> >>>> What do you see in plain old message tracking for these users' mail >>>> (not in logfiles)? >>>> >>>> Is all the mail in question internal? Is some external? And are you >>>> sharing an Internet domain namespace internally with any other mail >>>> server? >>>> >>>> >>>> >>>>> >>>>> "John Fullbright" <fjohn@donotspamnetappdotcom> wrote in message >>>>> news:%23Y40JOLKIHA.5980@TK2MSFTNGP04.phx.gbl... >>>>>> Uh, no. >>>>>> >>>>>> See http://support.microsoft.com/kb/246856/en-us >>>>>> >>>>>> >>>>>> "Diane Walker" <ett9***@yahoo.com> wrote in message >>>>>> news:%23tm4ssJKIHA.748@TK2MSFTNGP04.phx.gbl... >>>>>>> Are those the log files ending with the .log? Do you open them >>>>>>> with Wordpad? These files are 5 MB. I tried to import them to >>>>>>> excel, but I was not able to import all the records. Thanks. >>>>>>> >>>>>>> "Lanwench [MVP - Exchange]" >>>>>>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote >>>>>>> in message news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... >>>>>>>> Diane Walker <ett9***@yahoo.com> wrote: >>>>>>>>> We are running Exchange 2000 under Windows 2000 server. Some >>>>>>>>> users complain that they never receive their emails. These >>>>>>>>> are internal emails. Is there a way to check to see if the >>>>>>>>> mail messages actually delivered to recipients? >>>>>>>>> >>>>>>>>> Thanks. >>>>>>>> >>>>>>>> Message tracking, if you have it enabled. Thanks.
"Lanwench [MVP - Exchange]" <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message Show quote news:%23yPXqg3LIHA.5988@TK2MSFTNGP02.phx.gbl... > Diane Walker <ett9***@yahoo.com> wrote: >> Thanks for your response. I lied to you. > > Ach! > >> I did not read the detail >> information. If I click on the message after the Tracking Message >> system displayed the messages, I get the following information: >> >> Report generated internally >> Report delivered to Smith_John (name of the sender) >> >> Could it be possible that the sender's mailbox was full and Exchange >> would not deliver any more messages? > > Yes, or antivirus/antispam software grabbed it. >> >> If the messages are delivered to recipients, I would see several >> lines about SMTP and recipient's mailbox. > > Yep. >> >> Please let me know if you need additional information. Thanks. > > Time to do more looking at your server, I'd say :) > >> >> Diane >> >> "Lanwench [MVP - Exchange]" >> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in >> message news:uVEWVq5KIHA.1204@TK2MSFTNGP03.phx.gbl... >>> Diane Walker <ett9***@yahoo.com> wrote: >>>> Thanks for your questions. The Message Tracking system shows the >>>> sender name and recipient names, date and time. These messages in >>>> the Message Tracking system look normal. >>> >>> Meaning, they say the message was delivered? If they say it was >>> delivered to >>> the user's mailbox, it was. >>> >>> You may have problems in your mail clients (PST files, filtered >>> views) or you may have users who weren't paying close attention when >>> they hit Delete. >>> >>>> These are all internal >>>> email messages. We do not share Internet Domain Namespace with any >>>> other mail server. >>>> Please let me know if you need additional information. >>>> >>>> Thanks. >>>> >>>> Diane >>>> >>>> "Lanwench [MVP - Exchange]" >>>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in >>>> message news:eUkxHxwKIHA.4752@TK2MSFTNGP05.phx.gbl... >>>>> Diane Walker <ett9***@yahoo.com> wrote: >>>>>> Thanks so much for the information. I have this dumb question. Is >>>>>> there a way to find out how to interpret the log file? For >>>>>> example, I looked at one of the messages in the log file. Under >>>>>> Partner-Name field, it said >>>>>> /O=COMPANY/OU=Purchasing/cn=Configuration/cn=Servers/cn=MAILSERVER/cn=Microsoft >>>>>> Private MDB. What does "Microsoft Private MDB" mean? If I should >>>>>> not concern about this, please let me know. I am comparing the >>>>>> messages that the sender sent. The messages that have the above >>>>>> notation are the messages that the recipients do not receive. >>>>>> Please let me know if you have any questions or need >>>>>> additional information. >>>>>> >>>>>> Thanks. >>>>>> >>>>>> Diane >>>>> >>>>> What do you see in plain old message tracking for these users' mail >>>>> (not in logfiles)? >>>>> >>>>> Is all the mail in question internal? Is some external? And are you >>>>> sharing an Internet domain namespace internally with any other mail >>>>> server? >>>>> >>>>> >>>>> >>>>>> >>>>>> "John Fullbright" <fjohn@donotspamnetappdotcom> wrote in message >>>>>> news:%23Y40JOLKIHA.5980@TK2MSFTNGP04.phx.gbl... >>>>>>> Uh, no. >>>>>>> >>>>>>> See http://support.microsoft.com/kb/246856/en-us >>>>>>> >>>>>>> >>>>>>> "Diane Walker" <ett9***@yahoo.com> wrote in message >>>>>>> news:%23tm4ssJKIHA.748@TK2MSFTNGP04.phx.gbl... >>>>>>>> Are those the log files ending with the .log? Do you open them >>>>>>>> with Wordpad? These files are 5 MB. I tried to import them to >>>>>>>> excel, but I was not able to import all the records. Thanks. >>>>>>>> >>>>>>>> "Lanwench [MVP - Exchange]" >>>>>>>> <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote >>>>>>>> in message news:eejtUYHKIHA.3516@TK2MSFTNGP02.phx.gbl... >>>>>>>>> Diane Walker <ett9***@yahoo.com> wrote: >>>>>>>>>> We are running Exchange 2000 under Windows 2000 server. Some >>>>>>>>>> users complain that they never receive their emails. These >>>>>>>>>> are internal emails. Is there a way to check to see if the >>>>>>>>>> mail messages actually delivered to recipients? >>>>>>>>>> >>>>>>>>>> Thanks. >>>>>>>>> >>>>>>>>> Message tracking, if you have it enabled. > > >  |
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