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Missing pictures in OWA - Rich Text Messages

Author
23 Nov 2007 5:59 PM
ahelp
This is on Exchange/OWA 2003. I pasted a screenshot into a message. The
screenshot is visible in Outlook, but missing in OWA. It is not converted to
an attachment, it is simply gone. This happens in Rich Text messages, whether
an image is pasted from the clipboard, inserted as clipart, or inserted from
a file. The only exception is that if an image from Insert Clipart is copied
and subsequently pasted, it becomes an attachment, which can be saved to the
PC from OWA & then viewed.

Is this simply a case of OWA not handling Rich Text well and there's nothing
that can be done, or is there a setting somewhere to allow viewing pictures
in rich text messages?

Thanks,
Mike

Author
25 Nov 2007 6:01 AM
Ed Crowley [MVP]
Are you sure that your IE security settings aren't blocking it?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

Show quote
"ahelp" <ah***@discussions.microsoft.com> wrote in message
news:1FF35243-A5C3-4C2E-BF4D-1CF96122A26E@microsoft.com...
> This is on Exchange/OWA 2003. I pasted a screenshot into a message. The
> screenshot is visible in Outlook, but missing in OWA. It is not converted
> to
> an attachment, it is simply gone. This happens in Rich Text messages,
> whether
> an image is pasted from the clipboard, inserted as clipart, or inserted
> from
> a file. The only exception is that if an image from Insert Clipart is
> copied
> and subsequently pasted, it becomes an attachment, which can be saved to
> the
> PC from OWA & then viewed.
>
> Is this simply a case of OWA not handling Rich Text well and there's
> nothing
> that can be done, or is there a setting somewhere to allow viewing
> pictures
> in rich text messages?
>
> Thanks,
> Mike
Author
26 Nov 2007 5:13 PM
ahelp
Hi Ed,
Thanks for your reply. I don't believe so, as I put the OWA site in Trusted
Sites with Security set to Low. I can send the identical message in html &
rich text formats--the pasted screenshot is visible in the html message &
gone without a trace in the rich text message (in OWA). Both are identical in
Outlook 2003. If I reply to the rich text message from OWA, the graphic is
gone in that reply when viewed in Oulook 2003. It looks like OWA doesn't play
well with rich text.
--
Mike


Show quote
"Ed Crowley [MVP]" wrote:

> Are you sure that your IE security settings aren't blocking it?
> --
> Ed Crowley
> MVP - Exchange
> "Protecting the world from PSTs and brick backups!"
>
> "ahelp" <ah***@discussions.microsoft.com> wrote in message
> news:1FF35243-A5C3-4C2E-BF4D-1CF96122A26E@microsoft.com...
> > This is on Exchange/OWA 2003. I pasted a screenshot into a message. The
> > screenshot is visible in Outlook, but missing in OWA. It is not converted
> > to
> > an attachment, it is simply gone. This happens in Rich Text messages,
> > whether
> > an image is pasted from the clipboard, inserted as clipart, or inserted
> > from
> > a file. The only exception is that if an image from Insert Clipart is
> > copied
> > and subsequently pasted, it becomes an attachment, which can be saved to
> > the
> > PC from OWA & then viewed.
> >
> > Is this simply a case of OWA not handling Rich Text well and there's
> > nothing
> > that can be done, or is there a setting somewhere to allow viewing
> > pictures
> > in rich text messages?
> >
> > Thanks,
> > Mike
>
>
>
Author
26 Nov 2007 7:33 PM
Ed Crowley [MVP]
There's nothing like URLscan involved here, is there?
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

Show quote
"ahelp" <ah***@discussions.microsoft.com> wrote in message
news:41199E21-ECC4-4967-90F9-5937650A74EC@microsoft.com...
> Hi Ed,
> Thanks for your reply. I don't believe so, as I put the OWA site in
> Trusted
> Sites with Security set to Low. I can send the identical message in html &
> rich text formats--the pasted screenshot is visible in the html message &
> gone without a trace in the rich text message (in OWA). Both are identical
> in
> Outlook 2003. If I reply to the rich text message from OWA, the graphic is
> gone in that reply when viewed in Oulook 2003. It looks like OWA doesn't
> play
> well with rich text.
> --
> Mike
>
>
> "Ed Crowley [MVP]" wrote:
>
>> Are you sure that your IE security settings aren't blocking it?
>> --
>> Ed Crowley
>> MVP - Exchange
>> "Protecting the world from PSTs and brick backups!"
>>
>> "ahelp" <ah***@discussions.microsoft.com> wrote in message
>> news:1FF35243-A5C3-4C2E-BF4D-1CF96122A26E@microsoft.com...
>> > This is on Exchange/OWA 2003. I pasted a screenshot into a message. The
>> > screenshot is visible in Outlook, but missing in OWA. It is not
>> > converted
>> > to
>> > an attachment, it is simply gone. This happens in Rich Text messages,
>> > whether
>> > an image is pasted from the clipboard, inserted as clipart, or inserted
>> > from
>> > a file. The only exception is that if an image from Insert Clipart is
>> > copied
>> > and subsequently pasted, it becomes an attachment, which can be saved
>> > to
>> > the
>> > PC from OWA & then viewed.
>> >
>> > Is this simply a case of OWA not handling Rich Text well and there's
>> > nothing
>> > that can be done, or is there a setting somewhere to allow viewing
>> > pictures
>> > in rich text messages?
>> >
>> > Thanks,
>> > Mike
>>
>>
>>
Author
26 Nov 2007 8:06 PM
ahelp
Not in this case.
--
Mike


Show quote
"Ed Crowley [MVP]" wrote:

> There's nothing like URLscan involved here, is there?
> --
> Ed Crowley
> MVP - Exchange
> "Protecting the world from PSTs and brick backups!"
>
> "ahelp" <ah***@discussions.microsoft.com> wrote in message
> news:41199E21-ECC4-4967-90F9-5937650A74EC@microsoft.com...
> > Hi Ed,
> > Thanks for your reply. I don't believe so, as I put the OWA site in
> > Trusted
> > Sites with Security set to Low. I can send the identical message in html &
> > rich text formats--the pasted screenshot is visible in the html message &
> > gone without a trace in the rich text message (in OWA). Both are identical
> > in
> > Outlook 2003. If I reply to the rich text message from OWA, the graphic is
> > gone in that reply when viewed in Oulook 2003. It looks like OWA doesn't
> > play
> > well with rich text.
> > --
> > Mike
> >
> >
> > "Ed Crowley [MVP]" wrote:
> >
> >> Are you sure that your IE security settings aren't blocking it?
> >> --
> >> Ed Crowley
> >> MVP - Exchange
> >> "Protecting the world from PSTs and brick backups!"
> >>
> >> "ahelp" <ah***@discussions.microsoft.com> wrote in message
> >> news:1FF35243-A5C3-4C2E-BF4D-1CF96122A26E@microsoft.com...
> >> > This is on Exchange/OWA 2003. I pasted a screenshot into a message. The
> >> > screenshot is visible in Outlook, but missing in OWA. It is not
> >> > converted
> >> > to
> >> > an attachment, it is simply gone. This happens in Rich Text messages,
> >> > whether
> >> > an image is pasted from the clipboard, inserted as clipart, or inserted
> >> > from
> >> > a file. The only exception is that if an image from Insert Clipart is
> >> > copied
> >> > and subsequently pasted, it becomes an attachment, which can be saved
> >> > to
> >> > the
> >> > PC from OWA & then viewed.
> >> >
> >> > Is this simply a case of OWA not handling Rich Text well and there's
> >> > nothing
> >> > that can be done, or is there a setting somewhere to allow viewing
> >> > pictures
> >> > in rich text messages?
> >> >
> >> > Thanks,
> >> > Mike
> >>
> >>
> >>
>
>
>

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