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Many RPC callsIn our organisation (1100 mailboxes) we often have the problem that users are complaining about "outlook problems". They say that the sometimes click on an e-mail and have to wait several seconds before the contents of the mail is shown. I looked into the problem and used the troubleshooting analyzer from microsoft and also exmon. The analyzer says there is a huge rpc load on my exchangeserver. In exmon I see this also. So I picked a user with many (250) packets in exmon and looked at his outlook. I see that this user has enabled 5 calenders from other collegues and is filling them with appointments at the same time. Now I now this is done in the organisation by many people in the same way. Can this be my problem? What can I do about this? Thx. Ramon Ramon Niese <ra***@makosoft.nl> wrote:
Show quote > Hi, What version and SP level on Exchange, Windows server, Windows desktop, and > > In our organisation (1100 mailboxes) we often have the problem that > users are complaining about "outlook problems". > They say that the sometimes click on an e-mail and have to wait > several seconds before the contents of the mail is shown. > I looked into the problem and used the troubleshooting analyzer from > microsoft and also exmon. > The analyzer says there is a huge rpc load on my exchangeserver. In > exmon I see this also. > So I picked a user with many (250) packets in exmon and looked at his > outlook. I see that this user has enabled 5 calenders from other > collegues and > is filling them with appointments at the same time. > Now I now this is done in the organisation by many people in the same > way. Can this be my problem? What can I do about this? > > Thx. > > Ramon Outlook, please? Are you using OL2003/cached mode? How many items per folder, on average? Hi,
Exchange 2003 SP2 and windows Server 2003 Enterprise SP 1 Outlook version 2003 SP 2. Clients are all terminalservers (Server 2003 with SP1) We don't use the cached mode. There are about 20 users that have more than 5000 items in their folders. Some of them about 11000. All the others are between 10 and 5000 items. I think an average of them is about 1000 items. Thx. Ramon "Lanwench [MVP - Exchange]" <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> schreef in Show quote bericht news:%238RZFjQMIHA.5300@TK2MSFTNGP04.phx.gbl... > Ramon Niese <ra***@makosoft.nl> wrote: >> Hi, >> >> In our organisation (1100 mailboxes) we often have the problem that >> users are complaining about "outlook problems". >> They say that the sometimes click on an e-mail and have to wait >> several seconds before the contents of the mail is shown. >> I looked into the problem and used the troubleshooting analyzer from >> microsoft and also exmon. >> The analyzer says there is a huge rpc load on my exchangeserver. In >> exmon I see this also. >> So I picked a user with many (250) packets in exmon and looked at his >> outlook. I see that this user has enabled 5 calenders from other >> collegues and >> is filling them with appointments at the same time. >> Now I now this is done in the organisation by many people in the same >> way. Can this be my problem? What can I do about this? >> >> Thx. >> >> Ramon > > What version and SP level on Exchange, Windows server, Windows desktop, > and Outlook, please? > > Are you using OL2003/cached mode? > > How many items per folder, on average? > Ramon Niese <ra***@makosoft.nl> wrote:
> Hi, In Terminal Services, that isn't even an option, sadly.> > Exchange 2003 SP2 and windows Server 2003 Enterprise SP 1 > Outlook version 2003 SP 2. Clients are all terminalservers (Server > 2003 with SP1) > > We don't use the cached mode. > OK. That's going to cause problems.> There are about 20 users that have more than 5000 items in their > folders. Some of them about 11000. > All the others are between 10 and 5000 items. I think an average of All I can suggest is dealing with the mailbox sizes/# of items, to see if it > them is about 1000 items. > > Thx. > > Ramon resolves (or even just alleviates) the problem. Show quote > > > > > "Lanwench [MVP - Exchange]" > <lanwe***@heybuddy.donotsendme.unsolicitedmailatyahoo.com> schreef in > bericht news:%238RZFjQMIHA.5300@TK2MSFTNGP04.phx.gbl... >> Ramon Niese <ra***@makosoft.nl> wrote: >>> Hi, >>> >>> In our organisation (1100 mailboxes) we often have the problem that >>> users are complaining about "outlook problems". >>> They say that the sometimes click on an e-mail and have to wait >>> several seconds before the contents of the mail is shown. >>> I looked into the problem and used the troubleshooting analyzer from >>> microsoft and also exmon. >>> The analyzer says there is a huge rpc load on my exchangeserver. In >>> exmon I see this also. >>> So I picked a user with many (250) packets in exmon and looked at >>> his outlook. I see that this user has enabled 5 calenders from other >>> collegues and >>> is filling them with appointments at the same time. >>> Now I now this is done in the organisation by many people in the >>> same way. Can this be my problem? What can I do about this? >>> >>> Thx. >>> >>> Ramon >> >> What version and SP level on Exchange, Windows server, Windows >> desktop, and Outlook, please? >> >> Are you using OL2003/cached mode? >> >> How many items per folder, on average?  |
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