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Changed Email Domain - Auto Reply on old addresses Options

Author
28 Nov 2007 10:32 AM
Mark Hardcastle
We are to change our email domain address from @domain1.co.uk to
@domain2.co.uk and are using Exchange 2003.

Is there a way to automatically reply to email that is sent to the
@domain1.co.uk letting them know that our email domain has changed to
@domain2.co.uk so they can change their records?


It would be nice to do this from the server so the users don't have to
worry about it.


Thanks,


Mark

Author
28 Nov 2007 2:21 PM
Mark Arnold [MVP]
On Wed, 28 Nov 2007 02:32:00 -0800, Mark Hardcastle
<MarkHardcas***@discussions.microsoft.com> wrote:

Show quote
>We are to change our email domain address from @domain1.co.uk to
>@domain2.co.uk and are using Exchange 2003.
>
>Is there a way to automatically reply to email that is sent to the
>@domain1.co.uk letting them know that our email domain has changed to
>@domain2.co.uk so they can change their records?
>
>
>It would be nice to do this from the server so the users don't have to
>worry about it.
>
>
>Thanks,
>
>
>Mark
>
>
You can set up an auto-reply but there's no point.
Never remove the old domain. Renew the old domain name for another
couple of years and change the Recipient Policy so that the new domain
is primary and the old one is secondary.
Anyone will be able to email to your users using either domain name.
All replies will come from the new domain.
The people sending to your domain should not have to worry about
responding to an auto reply. By all means make a modification to your
signature(s) or corporate disclaimer to state that the domain name is
changing.
Author
28 Nov 2007 2:32 PM
Mark Hardcastle
Thanks Mark but unfortunatly the old domain contains a company name we were
only allowed to use for 3 years so we need to remove it over the next 2 months

Show quote
"Mark Arnold [MVP]" wrote:

> On Wed, 28 Nov 2007 02:32:00 -0800, Mark Hardcastle
> <MarkHardcas***@discussions.microsoft.com> wrote:
>
> >We are to change our email domain address from @domain1.co.uk to
> >@domain2.co.uk and are using Exchange 2003.
> >
> >Is there a way to automatically reply to email that is sent to the
> >@domain1.co.uk letting them know that our email domain has changed to
> >@domain2.co.uk so they can change their records?
> >
> >
> >It would be nice to do this from the server so the users don't have to
> >worry about it.
> >
> >
> >Thanks,
> >
> >
> >Mark
> >
> >
> You can set up an auto-reply but there's no point.
> Never remove the old domain. Renew the old domain name for another
> couple of years and change the Recipient Policy so that the new domain
> is primary and the old one is secondary.
> Anyone will be able to email to your users using either domain name.
> All replies will come from the new domain.
> The people sending to your domain should not have to worry about
> responding to an auto reply. By all means make a modification to your
> signature(s) or corporate disclaimer to state that the domain name is
> changing.
>
Author
28 Nov 2007 3:03 PM
Mark Arnold [MVP]
I see. Someone lacked a bit of forward planning then. Never mind.
The actions are the same though. The auto-reply is still the wrong way
to go. Get the signatures changed, implement a disclaimer as a
belt-n-braces approach and even do a mailshot if your systems are that
well joined up.
Author
28 Nov 2007 3:23 PM
Mark Hardcastle
Unfortunatly the owner of the company wishes to have an auto-reply on the old
email domain.  Can I tell him its not possible or what would be the way of
doing this just for the old email domain

Show quote
"Mark Arnold [MVP]" wrote:

> I see. Someone lacked a bit of forward planning then. Never mind.
> The actions are the same though. The auto-reply is still the wrong way
> to go. Get the signatures changed, implement a disclaimer as a
> belt-n-braces approach and even do a mailshot if your systems are that
> well joined up.
>
Author
28 Nov 2007 3:40 PM
Mark Arnold [MVP]
On Wed, 28 Nov 2007 07:23:04 -0800, Mark Hardcastle
<MarkHardcas***@discussions.microsoft.com> wrote:

>Unfortunatly the owner of the company wishes to have an auto-reply on the old
>email domain.  Can I tell him its not possible or what would be the way of
>doing this just for the old email domain


You can't set up an auto-reply in Exchange/Outlook that's just for the
old domain. When you swap to the new domain it becomes primary and any
auto-reply gets set up for the whole account.

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